Aztech

BACKGROUND

Please describe your company and your position there.

I'm the owner of a startup developing and selling fairer and more sustainable electronic accessories.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aztech, and what were your goals?

Webshop design and development.

SOLUTION

How did you select this vendor and what were the deciding factors?

Found them on a sustainable messaging group and they gave a good impression. The cost for the project was also very competitive.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Design phase with designer and project manager to define the scope of the project. A number of design iterations before committing to the development on Shopify. Integration work for a small number of products, custom pages, and integrating different features including multiple currencies, newsletter subscription etc.

How many people from the vendor's team worked with you, and what were their positions?

Three in total. Our main point of contact is Gordon (Co-Founder). The designer, Meghan, and a front developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

This was the launch of our webshop so do not have metrics to compare against, however metrics are available which we will use moving forwards.

Describe their project management style, including communication tools and timeliness.

Gordon was very knowledgable, helpful and proactive with his approach towards us. Due to our early stage startup nature, he was also very flexible towards working with us which was greatly appreciated. Email was the main form of communication to start with but as the project developed communication was migrated to various tools including Slack, Miro and ClickUp.

What did you find most impressive or unique about this company?

Communication and responsiveness from Gordon.

Are there any areas for improvement or something they could have done differently?

A little more structure during the development of the website. Regressions happened during the itterations and there are some finer details of the website that have been glanced over. A checklist for things like making sure SEO related information was correct for PDP pages, compliance with GDPR for example.

BACKGROUND

Please describe your company and your position there.

I'm the owner and managing director of Seela Studio. We do plant-based, high performing activewear fro conscious women in movement.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aztech, and what were your goals?

Our website needed to be update to enhance the communication and look and feel of the brand. We searched for a partner with a professional manner, holistic service and longterm commitment to monitor and develop our Shopify platform to a winning site.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched for a flexible, likeminded partner with high competence, competitive pricing and solution oriented attitude - Aztech ticked all our boxes.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After the onboarding process we decided on the timeline and journey for the project to optimize the outcome of our Shopify platform. From the design journey in Figma to proper launch Aztech always worked to generate a good user experience. We extended the landing page, created room for all our story telling, installed review sections, fitting rooms and optimized the checkout process to increase conversion rates.

How many people from the vendor's team worked with you, and what were their positions?

We had four people that was directly connected to the project the entire way through. Gordon the owner, was the main lead and our direct contact person. Paolo made a excellent design work, Jose showed his magic skills around UX/UI and Melissa was always there to keep track of the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our customers get a clear picture of Seela as a brand and how we differentiate us on the market. We now have a site that is ready to drive traffic, a structure to optimize SEO and increase our turnover. We are still in the phase of scanning the behaviors at our site and continuous optimizations will follow.

Describe their project management style, including communication tools and timeliness.

Majority of our project was delivered on time. We had a tight timeline for the project, and we were impressed with their dedication to completing the tasks on time. We had daily communication over Slack and email.

What did you find most impressive or unique about this company?

The warm, welcoming and solution oriented attitude. They are always there to support and share their knowledge to their partners. Everyone we've been in contact with at Aztech are very professional and reliable.

Are there any areas for improvement or something they could have done differently?

When we launched there was some minor bugs at the site. We were informed in advance that this could happen. As soon as the bug was spotted they where very quick to fix it.

BACKGROUND

Please describe your company and your position there.

I am the CEO of an online clothing retailer. Dapper Boi is an online gender-neutral clothing line, made for a variety of body types and sizes. We pride ourselves on the confidence that can be created with great-fitting clothing that represents who you truly are.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aztech, and what were your goals?

Our website was pretty outdated and we were really looking for a professional, easy to navigate, and aesthetically pleasing experience to match our growth.

SOLUTION

How did you select Aztech and what were the deciding factors?

We had started the project with another company but in the end, it wasn’t a good fit. Megan from Azetch had reached out to me through LinkedIn at the right time. Their experience impressed me and we were ready to continue the project, so we decided to schedule a call.

Our teams really connected and after seeing some of their work and feeling like they really understood what we were looking for, we decided to move forward with Aztech.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to discuss our goals and objectives. Since we run pre-order campaigns for all of our product launches, it was very important to create an easy to understand/navigate experience for our customers. We also needed to incorporate and update necessary apps for our campaigns and loyalty program.

From there, the team delivered mock-ups and wireframes for our site for approval. After a few iterations, their team designed and developed our new Shopify site.

How many people from the Aztech team worked with you, and what were their positions?

We worked closely with the project manager and designer. There were also backend developers working behind the scenes.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After we launched the new site, we saw a 59% increase in month-over-month revenue within 30 days. The site is so clean and easy to navigate.

Describe their project management style, including communication tools and timeliness.

We communicated daily through Slack and had 1-2 meetings per week scheduled with the project manager and designer. They were always super professional and fun to work with. We appreciated their attention to detail and their follow-up to ensure we all stuck to our timeline and deadlines.

What did you find most impressive or unique about this company?

They were super responsive to our needs. With their impressive background, we were a bit intimidated prior to starting our working relationship. But after our first meeting, we were immediately at ease. They were down-to-earth, hard-working, and talented.

Are there any areas for improvement or something they could have done differently?

Overall it was a wonderful process. We had 2 follow-up trainings once the project was complete. There have been a few items we have brought up since the project ended and we understand that they have begun new projects and that it may take some time to follow up.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a design and market research consultancy. We focus on helping tech companies to understand their customers and digital experiences.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Aztech?

I wanted to rebrand my organization to help enhance our capabilities to pitch to new potential clients.

SOLUTION

What was the scope of their involvement?

Aztech worked closely with me to help generate a new brand by creating a unique web experience and our company profile, and what we offer. They assisted us in doing a more sophisticated and expansive recruitment outreach for our market.

It was a thorough process from end to end; we first talked through general ideas of what we wanted my brand to look and represent. I showed them a couple of other websites that looked similar to what I wanted, and they provided recommendations starting from there. It was an initial brainstorming session to agree on a particular design line and figure out the rest of the process.

After that, we started generating content for the site, and once we were in the same place, we started creating the nuances and web features that could help potential clients contact us easily. Towards the end of the project, we worked carefully to understand how to manage the site they created to update content because I’m not a way expert, so it was great to have them walk me through the process.

What is the team composition?

We only worked with two members of their team.

How did you come to work with Aztech?

One of their co-founders was my colleague; I knew that she was a tremendous designer, and I liked the quality of her work. I reached out to her and started talking about her company and our project. After discussing the possibilities of working together, we chose them because they aligned with my parameters in terms of timeline and budget, which made me feel comfortable and confident.

How much have you invested with them?

We spent around $5,000 with them on this project.

What is the status of this engagement?

We worked together from May–July 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I can now make pitches to potential clients and show them my polished brand and quality website. Our main goal was to improve our business development and get more traction and more sophisticated outreach; Aztech’s work helped us immediately get contracts from large companies. Also, the feedback from our colleagues has been excellent; we could’ve got a dry and straightforward website given the nature of our industry, but we like the creativity and flair design of the product they delivered to us.

How did Aztech perform from a project management standpoint?

They were excellent; we mainly used Miro, Slack, WhatsApp, and Google Drive to share content. Their team also kept us updated with the project’s progress which helped to stick to a tight timeline and develop an intimate interaction to get in the details of what we wanted.

What did you find most impressive about them?

Design-wise, they were excellent; their quality, branding, and web development set them apart. They were a creative team willing to understand what could differentiate us from other companies, which shows in their work. Also, their project management was great; they ensured that we were aligned on the process and hitting the right deliverables within the established timelines.

The mix of their professionalism, project management, and design made them an excellent operation.

Are there any areas they could improve?

I don’t think there’s anything they can improve on — they did an outstanding job.

Any advice for potential customers?

Come in with a general idea and some initial thoughts on what you want; that’ll help them create a vision of the entire process. They’re a collaborative team, and partnering with them will get you the best outcome. 

BACKGROUND

Introduce your business and what you do there.

I am the founder and creative director of ISAMEL, a luxury swimwear e-commerce brand.
 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Aztech?

I needed to build my e-commerce store through Shopify, and I don’t have experience with that sort of development. I was looking for a team that could create the store to my specifications and design — it needed to be up and running in a short amount of time. 
 

SOLUTION

What was the scope of their involvement?

Aztech fully built the store. This included uploading all of my products, the variants, the pricing, and all of the copy that I had. They also connected the site to the payment processors that I wanted to use and made sure my site had sections for important information like sustainability, my return policy, and an “About” page. Most importantly, Aztech made sure to create the site to match my aesthetic and work within my budget.

What is the team composition?

I worked with Meghan and Gordon (Co-Founders).

How did you come to work with Aztech?

I already knew Meghan from college. She reached out to me directly once she heard from our mutual friends that I was building out a new brand. We had a discussion about a potential partnership, and I quickly decided to move forward with Aztech after our proposal call. 

How much have you invested with them?

I invested $3,500 with Aztech to build my store. 

What is the status of this engagement?

The majority of my work with Aztech lasted from March–June 2021, but I still work with them on an a la carte basis.
 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

It’s hard to quantify my data, since we have only been open for three months. However, all of the feedback that I’ve gotten from customers has been really positive. Users think that it’s really beautiful, but also really easy to navigate — buying products in the store is completely smooth from start to finish. 

How did Aztech perform from a project management standpoint?

Aztech was very attentive and responsive to my project needs. They completed the work within budget and on-schedule. 

We mostly communicated via Zoom and Google Hangouts, since I don’t live close to Meghan and Gordon, and because their team is spread around. 

What did you find most impressive about them?

The Aztech team was attentive, and they sweat the details of the design and development through the site launch. Any time I requested changes, they would respond right away and make the edits, even if I had contacted them late at night. I really liked that Aztech is more of a boutique agency. I didn’t have to deal with a huge team or a lot of unnecessary meetings to get my project completed. 

Are there any areas they could improve?

There were a few mistakes on the backend, but that’s understandable given how quick the turnaround time for my store was. Luckily, these errors were things like the wrong inventory quantity being listed, so I was able to easily fix them myself. 

Do you have any advice for potential customers?

Know who your go-to person is when trying to execute — Meghan is great with design, aesthetics, and overarching features, and Gordon is really the tech expert who will get everything built out. It’s more helpful to be able to reach out to the expert than to constantly send both of them the same question. 
 

BACKGROUND

Please describe your company and your position there.

I am the Co-Founder of a cryptocurrency consulting firm

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aztech?

We hired them to create our website.

SOLUTION

How did you select this vendor and what were the deciding factors?

They came highly recommended.

Describe the project in detail and walk through the stages of the project.

It was very organized even though it was stressful. Creating a website was hard for so many reasons, yet they made it simple.

How many resources from the vendor's team worked with you, and what were their positions?

At least 5-6. Everything from design to development

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Everyone we've showed the site to loves it.

How effective was the workflow between your team and theirs?

Very.

What did you find most impressive or unique about this company?

Great communication and patience.

Are there any areas for improvement or something they could have done differently?

More upfront about the time requirement on our side. That's on us more than them though.