We build digital products for users worldwide.

Azati provides design & development services since 2001, helping insurance, life sciences, recruitment, media and other companies with their growth. With the Headquarter in USA and R&D center in Belarus we combine on-site and off-site presence depending on project requirements.

 

Our services include:

Research and development services:

  • Software Product Development
  • Proof of Concept implementation

Artificail Intelligence: 

  • Chatbots Development
  • Fraud Detection Systems 
  • Document Digitization
  • Stock Prediction
  • On-demand AI

Data Science

  • Data discovery, warehousing, and ETL
  • Predictive Analytics

Machine learning

  • Supervised/unsupervised learning
  • Natural language processing
  • Deep learning
  • Applied maths and algorithms

Domain expertise:

  • Life Sciences
  • Insurance
  • Media & Entertainment
  • HR & Recruitment

Technological expertise:

  • Ruby on Rails
  • Java
  • Cross-Platform and Native Mobile
  • R, Python
  • Cloud Technologies

Get in touch with us to learn how you can benefit from our experience!

 
$1,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2001
Show all +
Livingston, NJ
headquarters
  • 184 South Livingston Avenue, Suite 119
    Livingston, NJ 07039
    United States
other locations
  • 31 K.Marks Str, Sections 5-6
    Grodno 230025
    Belarus
  • New York, NY
    United States

Focus

Service lines
  • Artificial Intelligence
  • Mobile App Development
  • Web Development
Client focus
  • Midmarket ($10M - $1B)
  • Enterprise (>$1B)
  • Small business (<$10M)
Industry focus
  • Health Care & Medical
  • Business services
Mobile platforms
Mobile focus
Frameworks and CMS
Programming & scripting
Ecommerce systems
Application platform
CRM solutions
Artificial Intelligence Focus

Portfolio

Key clients: 
  • MedPro Group,
  • SequenceBase,
  • GlobalCell,
  • Citizen,
  • Casio,
  • Roscosmos,
  • Thomson Reuters,
  • AMC Networks,
  • Doxa Insurance Holdings,
  • Intelez,
  • Aptagen.
  • For more information visit our portfolio at our site!

ETL process enhancement

ETL process enhancement case study

We identified and eliminated the probable issues of the Extract, Transform, Load (ETL) process for reference data that comes from several operational systems for an insurance carrier. 

Image modelling mobile application

Image modelling application case study

Mobile application can be used for those, who wants to see how new wallpapers will look like in their room or apartment. Just take a picture from your smartphone and mobile app will show you the outcome. 

Genetic analysis & search tools

Genetic analysis & search tools case study

SequenceBase is a search tool for patent sequence information using one of the algorithms:  BLAST, Smith-Waterman, Multiple Sequence Search algorithm or MOTIF. 

Online auction for football match

Online auction case study

Online auction was planned as an advertising campaign to be held during the football game. We made it available on web & mobile interfaces as well as stadium jumbotron.

Insurance e-form submission project

E-forum entry case study

Online application forms entry we created serves for automated process of application management: initial form submission, missing information gathering process, process of decision making, and insurance quote acceptance process. 

Self-service portal for insurance carrier

Self-service portal case study

Insurance carrier self-service portal was implemented with the web and mobile versions. It is used by the end consumers to the essential features of policy management, billing and payments, applications and quotes, claims and Knowledge Center resources. 

Reviews

Sort by

IT & Marketing Consulting for a Music Startup

"Their team is dedicated and cares about delivering great results. I’m so happy I found them."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. 2018 - Ongoing
Project summary: 

Azati Software helped redesign a website to boost overall functionality and design. They also provide marketing consultations on how to promote a new music startup.

The Reviewer
 
1-10 Employees
 
New York, New York
CEO, LuteIt Corp.
 
Verified
The Review
Feedback summary: 

The improved site features a dramatically faster page load time. Expertise and meticulousness are hallmarks of their work. Their consistent communication, responsiveness, and timeliness justify the investment and make Azati Software a valuable partner.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the founder of a music startup, LuteIt Corp., a marketplace for consumer-oriented online recording. I’m also the front man of the "The Ripping Jacks" band.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azati Software?

We needed an external resource to provide IT and marketing consulting for the new startup. 

What were your goals for this project?

We wanted to learn how to promote the startup after its launch. We also wanted to optimize page load speed and overall website performance.

SOLUTION

How did you select this vendor?

I was looking for a company experienced in digital marketing and software development. I’d been dealing with a business analyst from Belarus, and he highly recommended Azati Software as my marketing and development team. After a very positive initial conversation with the team, I have decided to give them a shot.

Describe the project in detail.

Azati Software brings to bear their proven expertise not only as professional consultants but also as an agile and proactive development team. We had an initial Skype call to discuss all the details. We’re working on several projects right now. They jump on problems rather than spend a long time on discussions. They’re hands on in terms of making prototypes or fixing bugs. 

What was the team composition?

I work with a business development manager, a marketing manager, a full stack developer, and a DevOps engineer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I now have a clear understanding of what to do with my startup. Azati Software has done an amazing job in increasing the average page load speed so it’s now five times faster than before. They also helped me repair the broken middleware for the site.

How effective was the workflow between your team and theirs?

The workflow is efficient and effective. It takes them less than 24 hours to discuss a single task and get the job done. They don't waste time talking about fixes, resolutions, and options. By the time we have our next conversation, the options are not only presented to me, they're either already implemented or ready to be implemented based on my decision. 

We speak mainly via Skype, including several teleconferencing sessions. Their response time is exceptionally good. I’m very impressed.

What did you find most impressive about this company?

They’re proactive and the communication is brilliant. They have the ability to deliver on-time solutions with a high-level of expertise. Their team is dedicated and cares about delivering great results. I’m so happy I found them.

Are there any areas for improvement?

I’d love to see them enhance their own website so that it’s clear at first glance what they do.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Data-Driven App & Portal for Hospitality Startup

"The app has never crashed, which is a testament to the quality of the code they put into this."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. 2018 - Ongoing
Project summary: 

Azati designed and developed a web portal and complementary Android and iOS applications for a data-driven platform to allow customers and merchants in the hospitality industry to pay and process sales faster.

The Reviewer
 
1-10 Employees
 
Toronto, Canada
Enrique Franklin
Co-founder, HOPNBR
 
Verified
The Review
Feedback summary: 

The platform is receiving positive feedback following a soft launch. The integrity of the technology is impressive, the result of a bright development team that produced high-quality code. Azati adapts well to workflow changes and offers smart suggestions to improve product quality. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the co-founder of HOPNBR, a data-driven platform that gives merchants or venues in the hospitality industry a way to attract more clientele and process their payments. It also allows customers the opportunity to interact with other customers through the application.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azati?

We contracted with Azati to design and build our platform’s mobile and web applications.

SOLUTION

What was the scope of their involvement?

Azati is responsible for all technical aspects of the enterprise. In addition to the web portal, they have designed and developed our application for Android and iOS using React Native. The app includes payment processing capabilities so that merchants can work faster and track their sales performance in real time. Customers can order and pay bills instantly and interact with other customers.

What is the team composition?

Their team consists of six people, including iOS and Android developers, designers, and a business analyst that acts as a project manager.

How did you come to work with Azati?

Before working with Azati, I collaborated with some part-time developers, but I decided that if I wanted to take this to the next level, I needed a group of professionals. A friend recommended Azati after having a successful project with them. I found positive online reviews of their work, and I had a chance to speak with the owner and with the business analyst that is currently assigned to this project. They appeared to be quite experienced, and I had a good feeling about selecting them.

How much have you invested with them?

We’ve spent more than $100,000 on this project.

What is the status of this engagement?

Our engagement began in February 2018, and the bulk of the development work was completed by July, about five months later. By that time, we had a platform in beta. At this point, we’ve just recently coordinated a soft launch.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The platform has been well-received so far. It has only been launched as a pilot project for now so that we can test it in a live environment and collect feedback. The app is available in the App Store and the Google Play market. From a technology standpoint, it’s performing quite well. You’d expect some occasional bugs, but there has been nothing major so far. And Azati has been reliable in fixing them as they come up. The app has never crashed, which is a testament to the quality of the code they developed.

How did Azati perform from a project management standpoint?

They are professional in how they’ve organized all of the tasks. I only communicate with one person, the business analyst, and she’s proven to be capable and available. We’re in two different countries, so we’ve found it useful to work through text and WhatsApp. They’ve been in constant communication with me.

What did you find most impressive about them?

They have been available at practically all hours of the day. I never have to wait longer than an hour to receive a response.

Are there any areas they could improve?

Like any startup, we’re still learning so much about ourselves at this early stage. I don’t have anything negative to say about Azati because they’ve adapted to our style each time we’ve changed it in the past 10 or 11 months.

Do you have any advice for potential customers?

In the business world, we all have our set ideas, but I’d suggest being open to learning more from Azati’s team.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

E-Commerce Web Dev for Demographic Data Company

“We don’t need anyone else; they are exactly who we need.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
1995 - Ongoing
Project summary: 

Azati built a website and helped to design and develop an e-commerce site for multiple products. They also create software applications and assist with new releases and features as well as maintenance.

The Reviewer
 
1-10 Employees
 
Branchburg, New Jersey
Natasha Vasilev
President, GeoLytics
 
Verified
The Review
Feedback summary: 

From the beginning, Azati has delivered strong expertise and high-quality work. They autonomously deliver the desired results, punctually and professionally. Their collaboration is supportive and comprehensive, continuously delivering reliable expert knowledge and skill.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the president of GeoLytics. We build and sell demographic data and products for our clients. We have a solid customer base that buys our data for research. We have 10 different product lines and we release products yearly that are built on the most recent data.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azati Software?

We needed e-commerce web development.

SOLUTION

What was the scope of their involvement?

We began our relationship with Azati when we launched our business. They built our first website and helped us design and develop our e-commerce website. For every product and product line, we have different versions. We have desktop versions allowing users to buy the CD-ROM or a USB flash drive, or users can work online through the browser.

We republish data collected by the U.S. Census Bureau. This data is free to the public, but it is difficult to use. If a company wants to work with it, they need to hire programmers. We downloaded this data and created software apps, so with a few clicks of the mouse, a user can have the data on their screen and there is no need to write a programming script to manipulate the data.

We give them the project specifications, and they deliver the results. We aren’t too involved in the way they implement the project. We are constantly adding new features, and they also take care of maintenance to the website. We are currently in the process of releasing the most recent demographic estimate and projections for 2018.

What is the team composition?

We work with several people from their team. We are in contact with their technical team, and when there are new features that need to be discussed, we talk to the project manager and developers to find a solution together.

How did you come to work with Azati Software?

Our partner found them when we first started the company.

What is the status of this engagement?

We began working with them in 1995 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of the work is excellent with no errors. We are always satisfied with the quality. If a correction is required, they take care of it almost immediately.

How did Azati Software perform from a project management standpoint?

They do a great job. They are very responsible, and everything is always delivered on time.

We use email, phone calls, and occasionally Skype to communicate.

What did you find most impressive about them?

Their most impressive attribute is their high level of knowledge in their field. They have a lot of experience in building web-based apps. We are working with real professionals. If we have a question, they always provide us with answers. We don’t need anyone else; they are exactly who we need.

Are there any areas they could improve?

No. They are always improving things. I am very satisfied with their work, and I hope this level of satisfaction will always be there while we are working together.

Do you have any advice for potential customers?

The more specific details you can give about your project, the better it will be.

5.0
Overall Score Everything has been excellent.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Data Processing Optimization for Biotechnology Company

"They really know their craft."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. - Oct. 2017
Project summary: 

Azati evaluated a Linux software script to identify areas for performance improvement. Using scientific documentation, the team implemented a new method for the software to process large amounts of data at a reduced rate.

The Reviewer
 
1-10 Employees
 
Pennsylvania
Tom Caltagirone
Owner, Aptagen
 
Verified
The Review
Feedback summary: 

The software was optimized to process data in 30 minutes, previously conducted in 2640 minutes. Azati used their expertise and impressive technical ability to deliver a phenomenal service while staying proactive and communicative throughout the process.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Aptagen develops synthetic antibodies called aptamers. They are used in diagnostic applications and as drug discovery tools as well.

I’m the president and CEO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azati?

We wanted someone to help us reduce the time needed for our software to analyze a fairly large data set.

SOLUTION

What was the scope of their involvement?

We had given them a Linux script that we run on bash in Ubuntu in the Windows shell. They took an algorithm we provided to them from a scientific paper that was published. They were able to refine that algorithm such that the processing time was greatly reduced.

We basically handed them our software, gave them a brief rundown of how it worked, along with some documentation. They were able to fairly quickly determine the best ways to optimize it. There was a little bit of back and forth to make sure it was running properly on their side, but for the most part, we weren’t required to give a lot of background information. Our main objective and their deliverable was to reexamine the software with the code and figure out how to trim down the processing time.

We were so impressed with their turnaround time and customer service, we decided to start a new project with them.

What is the team dynamic?

Our primary contact was Andrew [CTO, Azati Software]. He was the person we coordinated the project with. We also heard from one of his team members, Sergey [Senior Business Analyst, Azati Software]. He was the one that was able to explain the analysis when Andrew might have been away at the time. Sergey was a secondary source of contact.

How did you come to work with Azati?

They reached out to us on LinkedIn. They struck up a conversation about any needs or concerns that we had. I mentioned our need and they were able to accomplish the task.

How much have you invested with them?

I prefer to keep this confidential.

What is the status of this engagement?

We started working together in September of 2017. The original project was completed the beginning of October 2017, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The process of developing synthetic antibodies and aptamers involves analyzing large data. The old process took 2,640 minutes. Azati was able to reduce that down to 30 minutes, which is phenomenal.

How did Azati perform from a project management standpoint?

They’re very on top of communication. Each response period was less than 24 hours. There was a slight hiccup on our end where some of our computer resources were tied up. They followed up once every week or so to make sure that the project was still in front of us on our side and in our minds, in case any problems came up that they had to help us with.

What did you find most impressive about them?

They’re a group of mathematicians, physicists, and engineers. Their in-depth knowledge and technical ability to take a problem and solve it is in this particular area were impressive. They really know their craft.

Are there any areas they could improve?

They were on top of things from the beginning in terms of testing and getting additional information from us. They were very direct in terms of communication. Maybe as a business, they may want to include a flyer or brochure of what they do as promotional material. When they first reached out to me, I wasn’t quite sure what services they provided. If we had some of that information upfront, it would have been helpful.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Dev for Exchange Company

"I know that, if I have a question, their team will have an answer, or they will figure it out a lot faster than I could."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2011 - Ongoing
Project summary: 

Azati Software augmented an internal IT manager to assist in various projects. Their work revolved around SugarCRM customization and specific tasks related to foreign exchange transactions.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Axel Sturmann
IT Manager, Venstar Exchange
 
Verified
The Review
Feedback summary: 

Azati Software understands how to provide quality work which can later be taken over and managed by internal teams. They’re consistent with deliverables and communicate well. They team is reliable, always able to answer questions and figure out unexpected issues related to custom CRM and AWS EC2.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Venstar Exchange is a reseller of foreign exchange services to a British company. For example, if you need to exchange and send funds abroad, then you can do this through a bank, or through us. We strive to provide the better service and rates. I am the manager for every aspect of IT within the company, from website design to database management, CRM customization, and phone issues.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azati Software?

We needed customization for our SugarCRM instance, from a company which was familiar with the platform, and which we could ask for help whenever I was out of my depths. I’m a jack of all trades, master of none, so I needed specialists who could jump in to answer questions and take over projects I couldn’t handle.

SOLUTION

What was the scope of their involvement?

Our CRM needed to be customized considerably. We needed new modules with very specific tasks around foreign exchange transactions. In particular, we needed a module which kept track of all the beneficiaries our clients needed to pay. We needed a custom form on which clients could submit beneficiary information, store this in our CRM, and then allow the client to select which beneficiaries they wanted to direct the funds to from each transaction. 

The transactions and beneficiary modules needed to be custom-made in SugarCRM, and linked with all other modules: the accounts, contacts, leads and so on. Azati Software helped us enormously in creating that, pretty much building the transactions module from scratch.

We have a development instance of our CRM saved on an Amazon EC2 server that Azati Software has access to and can work on whatever they need to. I check the work and, as soon as I understand what they’ve done and how it works, I move it across to our live instance.

They are also excellent at troubleshooting bugs. When faced with a bug I know that I can either tear my hair out, or call Azati.

How did you come to work with Azati Software?

I am married to the best friend of the wife of one of Azati Software’s staff. He is more involved with web design, but we found out that the company also specialize in SugarCRM, among other things. I’ve dealt with the two specialists in the company for our area.

How much have you invested with Azati Software?

I don’t know off the top of my head, but many thousands over the years. The question is more how many more thousands have they saved us!.​​​​​​

What is the status of this engagement?

We started working with Azati Software in 2011. We have had multiple jobs for them over the years, both small tasks and larger ones, like the creation of our CRM modules.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

They understood what we needed, had very good communication, and, if something was unclear, Azati Software asked us questions and didn’t make presumptions. They produced a high level of work which fit our needs. The comments made in the code made it very simple for me to later understand what was done and why, as well as to make my own tweaks, if need-be.

The amount of time which Azati Software’s work has saved our company, as well as me, has been fantastic. We typically look at what we need, and at what can be automated, and get Azati Software to do the work. What might take me three or four days to figure out how to do, Azati Software can do in a couple of hours because of their existing knowledge. I know that, if I have a question, their team will have an answer, or they will figure it out a lot faster than I could. I perform most of the programming for our company, but I’m nowhere near as skilled as Azati Software, and I have too many other things to do, whereas they know their stuff, and will get the job done invariably cheaper.

How did Azati Software perform from a project management standpoint?

This is hard to answer, as I haven’t really had experience working with Azati Software on projects involving multiple people. I tend to work directly with my favorite programmer at Azati who I since know personally.

What did you find most impressive about Azati Software?

I’ve recommended Azati Software on multiple occasions, to anyone looking for their types of services. We have also used a smaller company in India, which was even cheaper, but, given their quality of work and English language skills, I’ve preferred to deal with Azati Software. They may be more expensive, but the quality of work and communication stand out.

I need to have my needs understood, which is critical when talking with programmers who have a different native language.

Are there any areas Azati Software could improve?

They could knock their prices down, but this is subjective and I would say it even if they were cheaper. Overall, I’ve been extremely happy with Azati Software, and have recommended them regularly.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    I will often tell Azati Software that a particular job is not important, and they can take their time. I know that they have more important things to do, and, if we have a priority, Azati Software will jump on it.
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    With no hesitation.
  • 5.0 NPS
    Willing to refer

Web Dev for Patent Sequence Information Company

"Our users love the portal which is the reason we’ve been successful."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2012 - Ongoing
Project summary: 

Azati Software helped develop algorithms and gather data to ultimately create a comprehensive research website and portal for a worldwide genetic database.

The Reviewer
 
11-50 Employees
 
Nutley, NJ
Martin Goffman
CEO, SequenceBase
 
Verified
The Review
Feedback summary: 

Azati Software excels in learning and understanding end-goals. They meet expectations without the need for frequent feedback or supervision. They’re professional and timely, always anticipating concerns and delivering within budget.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

The company is SequenceBase Corporation. We produce a database of worldwide genetic patented genes. Users are generally from drug development companies, biotech companies, etc. I’m president and CEO

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azati Software?

We needed a comprehensive website and portal to use as part of our ongoing business.

SOLUTION

What was the scope of their involvement?

Azati developed our website, which is a research portal. They put together data from 20 to 25 different sources. They put it in a form where users would be able to read and manipulate it very readily. In addition to that, in order to search genetic sequences, there’s an algorithm that’s used. They were able to develop additional algorithms that work very fast and more accurately than what we had before. Our users seem to love it. When a potential customer comes to the site, we can put together a trial and show them what we offer. They can try it out and will hopefully sign up for a subscription. Once they have the subscription, they’re able to search genetic sequences and see if they’ve been patented anywhere in the world. They can export the report, manipulate it, add additional generic profiles to it, and then enhance the report or whatever they want. This is a difficult subject dealing with bioinformatics, or more specifically genetics, DNA, nucleotides, and proteins, and not many people know this area of expertise. I was happy with Azati because they were able to step up to the plate and put everything together for me in a pretty good fashion.

How did you come to work with Azati Software?

I had a previous business called Patent Value Predictor that they developed a web portal for. For that one, we had an algorithm that would put a value on a patent based on certain parameters. We were pleased with the work they did for that portal and, when I started SequenceBase, I knew who to turn to. I knew I could give them a complex project that very few people would have a background in and they would be able to create a knowledge base and move forward fairly quickly. I found them easy to work with.

How much have you invested with Azati Software?

We have spent between $200,000 and $300,000 over the course of our relationship.

What is the status of this engagement?

We started working with them in 2012 or 2013, and the work is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?

We have customers and we’re profitable, so that’s my bottom line. Our users love the portal which is the reason we’ve been successful. Our web portal is workflow-oriented. They create a project and have certain steps they follow. Azati was able to make a web portal that follows the way any research scientist or attorney would work without any prior training. We don’t offer much in the way of customer support because it’s self-supporting. There’s a user manual as well. I don’t have a lot of time to handle a lot of customer inquiries. Wherever a customer might run into a problem, there’s a question mark and they just click that and there’s content-sensitive help that gives them the answer to the question. My goal was to have very little support needed from me, and Azati was able to accomplish that. Customers like it because they don’t have to learn a new way to work in order to fit their workflow into our web portal.

How did Azati Software perform from a project management standpoint?

They’re really easy to work with. I don’t have a lot of time to manage, so I only want to see the end result and they’re able to produce that with very little input on my part. Everything was delivered on time and within budget.

What did you find most impressive about Azati Software?

They have the ability to learn a fairly complex subject very quickly. Bioinformatics is not an easy topic and there’s not very many people around. If they couldn’t have learned it, they couldn’t produce the end product. There’s very few people that have coding experience and are able to develop a web portal that would have a bioinformatics background. We continue to move forward as they enhance the product.

Are there any areas Azati Software could improve?

I’ve never had a problem.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They delivered either early or on time.
  • 5.0 Cost
    Value / within estimates
    They have always been at or below the budget.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would recommend them unequivocally. I feel lucky to get to work with them.