Azati Software

BACKGROUND

Please describe your company and position.

I am a department head at SYMFA

Describe what your company does in a single sentence.

International software solution provider and tech partner for companies across finance and insurance, healthcare, real estate, travel and HoReCa, and other industries

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Azati Software to accomplish?

• Define detailed requirements for the new app
• Augment our dev team with external resources
• Product Development and Launch

SOLUTION

How did you find Azati Software?

Online Search

Why did you select Azati Software over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Azati Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The completed project encompassed a comprehensive range of services, including software development, application testing, web development, and the design of an e-commerce platform. Guided by Azati's skilled remote engineers, the platform was crafted from the ground up, integrating modern features while ensuring heightened security and a contemporary aesthetic.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project's success is evident through the platform's rapid user adoption, positive user feedback, timely launch, and seamless functionality. Despite being built from scratch, the platform's strong user engagement, user satisfaction, on-time delivery, and smooth performance stand as measurable indicators of its progress and achievement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Azati's project management demonstrated a well-structured approach. They consistently delivered items on time, meeting project milestones as scheduled. However, there were instances of periodic misunderstandings between teams, leading to minor delays and misaligned expectations. Despite these challenges, Azati maintained a professional demeanor and collaborated to resolve issues constructively.

What was your primary form of communication with Azati Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are a team of high-skilled engineers and their proficiency, combined with their ability to adapt to complex challenges, showcased a level of competency that greatly contributed to the project's success.

Are there any areas for improvement or something Azati Software could have done differently?

Certainly, there is not much to suggest for improvement. One potential area for enhancement could be communication, which, as with any project, has room for refinement. Overall, the experience was positive.

BACKGROUND

Please describe your company and position.

I am the Partnership Director of an information technology company

Describe what your company does in a single sentence.

Software Development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Azati Software to accomplish?

• Integrating AI capabilities into existing software systems
• App performance optimization
• Extracting actionable insights from large datasets

SOLUTION

How did you find Azati Software?

Online Search

Why did you select Azati Software over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Azati Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved creating tailored AI solutions to address our business challenges, while also enhancing existing software systems. Azati strategized, designed, and developed custom AI algorithms and models, seamlessly integrating them into an existing application. Rigorous testing ensured performance optimization and app speed improvement. Moreover, they extracted actionable insights from large datasets, enhancing decision-making.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project's measurable outcomes effectively highlighted the time-saving advantages of AI/ML integration. This optimization directly translated into increased operational efficiency, underscoring how AI/ML technologies can successfully automate routine tasks and process large amounts of data quickly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We established a regular communication rhythm through daily calls, ensuring all team members were informed and aligned. These daily interactions swiftly addressed questions and concerns, preventing any issues from lingering unresolved. 

In addition to the daily calls, the Azati team delivered detailed weekly reports, offering insights, progress updates, and strategic recommendations, often accompanied by visualized data. These reports provided a clear understanding of the project's trajectory. Their flexibility in accommodating changes and proactive problem-solving contributed to a collaborative and efficient project management experience

What was your primary form of communication with Azati Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Azati impressed us greatly with their deep understanding of the ever-changing AI landscape and their remarkable ability to adapt their skills to a variety of projects. They not only brought us highly skilled and experienced data scientists and machine learning engineers, but they also expertly guided us throughout the process, ensuring our needs were fulfilled.

Are there any areas for improvement or something Azati Software could have done differently?

The project went really smoothly, with no major concerns.

BACKGROUND

Please describe your company and position.

I am the CEO of What the Flutter

Describe what your company does in a single sentence.

It consulting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Azati Software to accomplish?

• Software development

SOLUTION

How did you find Azati Software?

Referral

Why did you select Azati Software over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Azati Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The app aimed to enhance user experience through functionalities like registration, real-time data sync, messaging, and push notifications. Azati's design ensured an intuitive interface aligned with our brand. Rigorous testing and timely deployment followed, resulting in a successful launch. Their technical expertise and collaboration delivered a user-centric application that positively impacted our brand's digital presence and engagement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project's outcomes showcased substantial success, including heightened user engagement due to an intuitive interface and seamless functionalities, positive user feedback, improved operational efficiency through real-time data sync and messaging.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The workflow between our team and Azati Software was highly effective and well-structured. Regular communication channels, including project updates, milestone discussions, and issue resolution, were established and diligently maintained.

This collaboration fostered a strong sense of partnership, enabling us to work cohesively towards our project goals. The transparent workflow not only ensured timely progress but also facilitated a deep understanding of the project's status, contributing to the successful delivery of a top-notch mobile application.

What was your primary form of communication with Azati Software?

Virtual Meeting

What did you find most impressive or unique about this company?

This is a truly capable and thoughtful team. I appreciated the depth of their knowledge and their willingness to take the time to discuss any and all details. The end result is fantastic as well.

Are there any areas for improvement or something Azati Software could have done differently?

The exceptional quality and dedication they demonstrated throughout the project make the investment worthwhile and underscore their commitment to delivering top-notch solutions.

BACKGROUND

Please describe your company and your position there.

I'm the COO of an edtech company. We develop a SaaS platform which is used by schools and companies to create content, share it with their students and follow their acquisition of skills. This is called an Learning Management System (LMS).

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azati Software, and what were your goals?

We asked Azati to help us develop from scratch a new version of our student application. In close collaboration with our internal developers, our product owner and a UX designer, they helped us develop a React application which allows our user to consume a wide variety of content and to perform many types of exercises.

SOLUTION

How did you select this vendor and what were the deciding factors?

Azati was recommended to us by someone who worked for us as a temporary CTO.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of Azati's mission was to help us develop the React application following the guidelines of our product owner and the screens created by our UX designer. They also contributed to React package that we created for our own needs. Finally, one of their developers helped us set up end-to-end tests and one of the team member was in charge of manually testing the developments and creating bug tickets.

How many people from the vendor's team worked with you, and what were their positions?

It varied during the project but an average of 6 people worked with us. They were mainly front-end developers, one of them was a QA tester.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Azati's team helped us deliver on time this piece of software. Their code is of great quality and their developers are of good advice.

Describe their project management style, including communication tools and timeliness.

The team took part efficiently in the daily stand-up meeting that we had. They were efficiently commenting the tickets that were assigned to them and pro-actively took new ones if they were running out of tasks.

What did you find most impressive or unique about this company?

I liked the relationship I had with them and with their manager, Alex, with who I could discuss about a lot of things (our needs, the profiles of the developers, the way they could improve, etc...). He was really listening to us. Azati's team also easily accepted the processes that we progressively setup, more specifically the changes that occurred in the setup of the project and the CI/CD.

Are there any areas for improvement or something they could have done differently?

Sometimes we've seen regression appear. Perhaps could the developers have tested more thoroughly the application manually before submitting PRs, but the application was also really complex and it wasn't easy to consider all the impacts of a single change.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of Digitalsuits, the tech company with a startup development background.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azati Software, and what were your goals?

We engaged Azati Software on our first project to provide quality assurance services for the mobile application that we were creating. The second time we turned to Azati for backend and frontend refactoring and UX/UI redesign of our outdated website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose Azati based on their vast expertise, reasonable price, and the ability to integrate with our current development team following agile principles. Their key differentiators were the quality of their talent and their flexibility in providing resources for both mid-term and near-term projects.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

During the first project Azati team responsibilities included: Manual and Automated testing (using JavaScript tech stack). Management of the automation team, preparation of test reports, creation of a test strategy. They managed day to day testing activities, assisted us with establishing the QAA process. For our website refactoring they worked with Symfony and Vue for the web part, and Figma for UX/UI Design. Together we were able to improve the website, optimize the code, update some legacy versions of frameworks, and speed it up significantly.

How many people from the vendor's team worked with you, and what were their positions?

In the sum of both projects, we were able to work with 4 Quality Assurance Engineers and one high-skilled Full-Stack developer provided by Azati.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We've released all solutions of the finest quality and free of errors.The team has done an amazing job. We worked with a really dedicated team which is always thinking about providing high-quality services. Their services sped up our process and completed the project in a quarter of the time.

Describe their project management style, including communication tools and timeliness.

The workflow was quite good. We had frequent updates about progress and timelines from the team. Team was open to schedule calls when it was needed. We were able to communicate very effectively through Zoom/Slack/etc. They have almost never missed a deadline and have been quite accurate in financial projections. So we are fully satisfied to work with these guys.

What did you find most impressive or unique about this company?

The qualifications of the Azati team and the degree of their involvement in the project set them apart. They’re proactive and the communication is brilliant.They provided great services and seemed to have our best interest in mind while working with us.

Are there any areas for improvement or something they could have done differently?

We all have room to grow, but I can’t think of any specific area for improvement. Anytime we encounter a challenge, we find a solution, which I expected from a team. If you need a dedicated team or even only one developer for your needs i would like to fully recommend their services

BACKGROUND

Please describe your company and your position there.

I am the COO/CTO of MusicDNA. We are a service provider of global audio and metadata solutions for the music, advertising and automotive industries. The main line of business is the monitoring of music usage on the radio, where MusicDNA operates the world's largest real-time content-based music surveillance service for radio and TV with more than 32,000 stations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azati Software, and what were your goals?

We hired Azati for a complete rework of our website and some of the underlying APIs. The main goal was to establish a modernized user interface and interaction design as well as the integration of further details of media usage statistics. This will improve the overall experience for our current customers and allow the acquisition of additional user groups.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for a company with extensive experience in UI design, web design and web development. Azati has been recommended by a business associate and after a great initial conversation we started the project in several development modules.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We provided Azati with a rough specification and function definition as well as access to the website which should be replaced by the new development. Azati created different design options for our selection and also provided additional ideas for the user interaction. They implemented the web site and also extended underlying APIs when necessary.

How many people from the vendor's team worked with you, and what were their positions?

I work with a business development manager, a project manager, several back-end and front-end developer, 1 QA and 2 UX/UI designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The Azati team shows great professionalism and experience. Project and budget planning was done spot on, deadlines were kept. A change in the project schedule was caused by incidents on our side and Azati was adjusting well and flexible to it. The deliveries so far are to our full expectations.

Describe their project management style, including communication tools and timeliness.

A well working collaboration and communication between Azatis team and our own developers was established. Constant direct communication (chat, Skype, Zoom, Google Meet) took place as well as weekly general status and budget updates (using industry standard tools). If required on call meetings could be scheduled very short term. Azati reacted agile on change requests or minor scope changes while monitoring and reporting the budget well.

What did you find most impressive or unique about this company?

Azati shows great experience, knowledge and professionalism. Especially the design team is very dedicated and came up with ideas and potential future usage suggestions we have not thought about yet. The overall project management and execution was done excellently.

Are there any areas for improvement or something they could have done differently?

Not at the moment. We are well satisfied with their work and are planning to include Azati Software in future development and operation.

BACKGROUND

Please describe your company and your position there.

I'm the founder of a music startup, LuteIt Corp., a marketplace for consumer-oriented online recording. I’m also the front man of the "The Ripping Jacks" band.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azati Software?

We needed an external resource to provide IT and marketing consulting for the new startup. 

What were your goals for this project?

We wanted to learn how to promote the startup after its launch. We also wanted to optimize page load speed and overall website performance.

SOLUTION

How did you select this vendor?

I was looking for a company experienced in digital marketing and software development. I’d been dealing with a business analyst from Belarus, and he highly recommended Azati Software as my marketing and development team. After a very positive initial conversation with the team, I have decided to give them a shot.

Describe the project in detail.

Azati Software brings to bear their proven expertise not only as professional consultants but also as an agile and proactive development team. We had an initial Skype call to discuss all the details. We’re working on several projects right now. They jump on problems rather than spend a long time on discussions. They’re hands on in terms of making prototypes or fixing bugs. 

What was the team composition?

I work with a business development manager, a marketing manager, a full stack developer, and a DevOps engineer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I now have a clear understanding of what to do with my startup. Azati Software has done an amazing job in increasing the average page load speed so it’s now five times faster than before. They also helped me repair the broken middleware for the site.

How effective was the workflow between your team and theirs?

The workflow is efficient and effective. It takes them less than 24 hours to discuss a single task and get the job done. They don't waste time talking about fixes, resolutions, and options. By the time we have our next conversation, the options are not only presented to me, they're either already implemented or ready to be implemented based on my decision. 

We speak mainly via Skype, including several teleconferencing sessions. Their response time is exceptionally good. I’m very impressed.

What did you find most impressive about this company?

They’re proactive and the communication is brilliant. They have the ability to deliver on-time solutions with a high-level of expertise. Their team is dedicated and cares about delivering great results. I’m so happy I found them.

Are there any areas for improvement?

I’d love to see them enhance their own website so that it’s clear at first glance what they do.

BACKGROUND

Introduce your business and what you do there.

I am the co-founder of HOPNBR, a data-driven platform that gives merchants or venues in the hospitality industry a way to attract more clientele and process their payments. It also allows customers the opportunity to interact with other customers through the application.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azati?

We contracted with Azati to design and build our platform’s mobile and web applications.

SOLUTION

What was the scope of their involvement?

Azati is responsible for all technical aspects of the enterprise. In addition to the web portal, they have designed and developed our application for Android and iOS using React Native. The app includes payment processing capabilities so that merchants can work faster and track their sales performance in real time. Customers can order and pay bills instantly and interact with other customers.

What is the team composition?

Their team consists of six people, including iOS and Android developers, designers, and a business analyst that acts as a project manager.

How did you come to work with Azati?

Before working with Azati, I collaborated with some part-time developers, but I decided that if I wanted to take this to the next level, I needed a group of professionals. A friend recommended Azati after having a successful project with them. I found positive online reviews of their work, and I had a chance to speak with the owner and with the business analyst that is currently assigned to this project. They appeared to be quite experienced, and I had a good feeling about selecting them.

How much have you invested with them?

We’ve spent more than $100,000 on this project.

What is the status of this engagement?

Our engagement began in February 2018, and the bulk of the development work was completed by July, about five months later. By that time, we had a platform in beta. At this point, we’ve just recently coordinated a soft launch.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The platform has been well-received so far. It has only been launched as a pilot project for now so that we can test it in a live environment and collect feedback. The app is available in the App Store and the Google Play market. From a technology standpoint, it’s performing quite well. You’d expect some occasional bugs, but there has been nothing major so far. And Azati has been reliable in fixing them as they come up. The app has never crashed, which is a testament to the quality of the code they developed.

How did Azati perform from a project management standpoint?

They are professional in how they’ve organized all of the tasks. I only communicate with one person, the business analyst, and she’s proven to be capable and available. We’re in two different countries, so we’ve found it useful to work through text and WhatsApp. They’ve been in constant communication with me.

What did you find most impressive about them?

They have been available at practically all hours of the day. I never have to wait longer than an hour to receive a response.

Are there any areas they could improve?

Like any startup, we’re still learning so much about ourselves at this early stage. I don’t have anything negative to say about Azati because they’ve adapted to our style each time we’ve changed it in the past 10 or 11 months.

Do you have any advice for potential customers?

In the business world, we all have our set ideas, but I’d suggest being open to learning more from Azati’s team.

BACKGROUND

Introduce your business and what you do there.

I am the president of GeoLytics. We build and sell demographic data and products for our clients. We have a solid customer base that buys our data for research. We have 10 different product lines and we release products yearly that are built on the most recent data.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azati Software?

We needed e-commerce web development.

SOLUTION

What was the scope of their involvement?

We began our relationship with Azati when we launched our business. They built our first website and helped us design and develop our e-commerce website. For every product and product line, we have different versions. We have desktop versions allowing users to buy the CD-ROM or a USB flash drive, or users can work online through the browser.

We republish data collected by the U.S. Census Bureau. This data is free to the public, but it is difficult to use. If a company wants to work with it, they need to hire programmers. We downloaded this data and created software apps, so with a few clicks of the mouse, a user can have the data on their screen and there is no need to write a programming script to manipulate the data.

We give them the project specifications, and they deliver the results. We aren’t too involved in the way they implement the project. We are constantly adding new features, and they also take care of maintenance to the website. We are currently in the process of releasing the most recent demographic estimate and projections for 2018.

What is the team composition?

We work with several people from their team. We are in contact with their technical team, and when there are new features that need to be discussed, we talk to the project manager and developers to find a solution together.

How did you come to work with Azati Software?

Our partner found them when we first started the company.

What is the status of this engagement?

We began working with them in 1995 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of the work is excellent with no errors. We are always satisfied with the quality. If a correction is required, they take care of it almost immediately.

How did Azati Software perform from a project management standpoint?

They do a great job. They are very responsible, and everything is always delivered on time.

We use email, phone calls, and occasionally Skype to communicate.

What did you find most impressive about them?

Their most impressive attribute is their high level of knowledge in their field. They have a lot of experience in building web-based apps. We are working with real professionals. If we have a question, they always provide us with answers. We don’t need anyone else; they are exactly who we need.

Are there any areas they could improve?

No. They are always improving things. I am very satisfied with their work, and I hope this level of satisfaction will always be there while we are working together.

Do you have any advice for potential customers?

The more specific details you can give about your project, the better it will be.

BACKGROUND

Introduce your business and what you do there.

Aptagen develops synthetic antibodies called aptamers. They are used in diagnostic applications and as drug discovery tools as well.

I’m the president and CEO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azati?

We wanted someone to help us reduce the time needed for our software to analyze a fairly large data set.

SOLUTION

What was the scope of their involvement?

We had given them a Linux script that we run on bash in Ubuntu in the Windows shell. They took an algorithm we provided to them from a scientific paper that was published. They were able to refine that algorithm such that the processing time was greatly reduced.

We basically handed them our software, gave them a brief rundown of how it worked, along with some documentation. They were able to fairly quickly determine the best ways to optimize it. There was a little bit of back and forth to make sure it was running properly on their side, but for the most part, we weren’t required to give a lot of background information. Our main objective and their deliverable was to reexamine the software with the code and figure out how to trim down the processing time.

We were so impressed with their turnaround time and customer service, we decided to start a new project with them.

What is the team dynamic?

Our primary contact was Andrew [CTO, Azati Software]. He was the person we coordinated the project with. We also heard from one of his team members, Sergey [Senior Business Analyst, Azati Software]. He was the one that was able to explain the analysis when Andrew might have been away at the time. Sergey was a secondary source of contact.

How did you come to work with Azati?

They reached out to us on LinkedIn. They struck up a conversation about any needs or concerns that we had. I mentioned our need and they were able to accomplish the task.

How much have you invested with them?

I prefer to keep this confidential.

What is the status of this engagement?

We started working together in September of 2017. The original project was completed the beginning of October 2017, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The process of developing synthetic antibodies and aptamers involves analyzing large data. The old process took 2,640 minutes. Azati was able to reduce that down to 30 minutes, which is phenomenal.

How did Azati perform from a project management standpoint?

They’re very on top of communication. Each response period was less than 24 hours. There was a slight hiccup on our end where some of our computer resources were tied up. They followed up once every week or so to make sure that the project was still in front of us on our side and in our minds, in case any problems came up that they had to help us with.

What did you find most impressive about them?

They’re a group of mathematicians, physicists, and engineers. Their in-depth knowledge and technical ability to take a problem and solve it is in this particular area were impressive. They really know their craft.

Are there any areas they could improve?

They were on top of things from the beginning in terms of testing and getting additional information from us. They were very direct in terms of communication. Maybe as a business, they may want to include a flyer or brochure of what they do as promotional material. When they first reached out to me, I wasn’t quite sure what services they provided. If we had some of that information upfront, it would have been helpful.