What evidence can you share that demonstrates the impact of the engagement?
The app helps us to achieve our goals. Many people find it difficult to go out and look for a job. The community we serve is not especially talkative due to their social health problems. This app makes it possible for them to look for a job without having to visit the companies. It’s adapted for this group of people that needs it the most. It has a strong impact on what we’re doing.
How did Axess Lab perform from a project management standpoint?
They worked in an agile methodology. We used Jira where I could follow every step, allowing complete transparency. We had meetings every four weeks to go through everything. They always responded quickly to questions and tasks. They are truly good-hearted people, and they always focus on accessibility.
They spoke to me in simple language that I could comprehend and took the time to help me understand everything. They’re exceedingly patient and thorough. They helped me to make the right decisions.
What did you find most impressive about them?
Their skills and accessibility are impressive. They’re interested in people, and they take time for everyone involved in the project. There’s always good communication, and they’re nice people.
Are there any areas they could improve?
They’re growing and are short-staffed. They have to hire more people, and it takes new people time to know what to do, which is understandable.