Leading the Drupal movement for 10 years
As a global company that puts care into employee happiness, engineering excellence, and customer success, we are in striking contrast to the typical outsourcing option.
- Diverse team working remotely across many timezones
- 1000+ Open Source contributions
- 150+ Engagements with partners
Services:
- Experience Design
- Digital Commerce
- Digital Experience Platforms (DXP)
- Quality Engineering
- Digital Marketing
Capabilities:
- Drupal
- WordPress
- Cloud
- DevOps
- Agile Delivery
- Acquia
Our Delivery Models:
- Flexible Support
- Managed Projects
- Managed Staffing
- Product Engineering
We are the individuals directly challenging what it means to do global delivery differently for employees and partners.
1 Language
- English
5 Timezones
- ECT
- EET
- IST
- EST
- CNT
headquarters
other locations
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207 2/A Solitaire Plaza, MG RoadGurugram 122002India
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2 Robert Speck Pkwy Suite 750Mississauga, ON L4Z 1H8Canada
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Devonshire House, 60 Goswell RoadLondon EC1MUnited Kingdom
Drupal Development for Digital Strategy Agency
the project
"Quality has improved over time and we can now expect more from them."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CTO of Fast Interactive, a digital strategy agency.
What challenge were you trying to address with Axelerant?
Axelerant provides staff augmentation services as needed for Drupal-based web development projects. Specifically, they help us deliver on a few accounts.
What was the scope of their involvement?
The team handles break/fix requests for some of our customers. They do new feature development for websites in addition to other larger projects. We use very few—almost no—web development technologies other than Drupal.
What is the team composition?
In total, we’ve worked with eight to 12 different developers on various projects. Recently, we’ve worked with two or three developers at any given time on a project-by-project basis.
How did you come to work with Axelerant?
I met them at a conference and started talking about various projects. As the relationship evolved, we stacked them on some of our projects. We developed a symbiotic relationship and formalized the partnership.
How much have you invested with them?
We spend between $50,000–$100,000 per year.
What is the status of this engagement?
We started working together in 2014 and the partnership is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
Axelerant’s resources have expanded our ability to deliver; with the augmentation, we sell one or two more projects per year. Quality has improved over time and we can now expect more from them.
How did Axelerant perform from a project management standpoint?
We used to have communication challenges, but we’ve since resolved them. We use Jira, Slack, and Atlassian.
What did you find most impressive about them?
Nothing stands out. As expected, Axelerant stays on top of our requests and provides valuable support.
Are there any areas they could improve?
No. Currently, we’re focused on growing our accounts to scale Axelerant’s services.
What advice do you have for clients with similar needs to yours?
Whenever I endorse Axelerant during a reference check, I advise potential clients to implement a strong communication setup to manage the time difference effectively.
Focus
Portfolio
Wunderman, Red Hat, Acquia, FFW, Facet Interactive, Blue State, OHCHR
Transforming Digital Experience for OHCHR.org
To create a more consistent brand and navigation experience, digital leaders at OHCHR determined it was time to consolidate the platform. Also, OHCHR.org was hosted on SharePoint, which called for a decentralized CMS with defined user roles.
The UI and taxonomy also needed an overhaul in order to improve usability for browsers and mobile and accessibility for the visually impaired.
The solution was a reimagined Drupal 9 website with an impactful UX design and an information architecture that transforms the entire site experience, its security, and content integrity.
The Challenge:
There were two core challenges that needed to be resolved:
- Poor Navigation & Visual Hierarchy
- Centralized Publishing
Read the case study to know how we turned these challenges into opportunities for OHCHR:
https://www.axelerant.com/success-stories/transforming-digital-experience-content-publishing-for-ohchr
Deployed a Multilingual, Decoupled Drupal Platform
We worked with Wunderman Thomson to service a client, a luxury resort client, unify their content management platform with a future-ready solution for consistency across all brands.
This transformation was focused on eliminating redundancy and reducing development and maintenance costs.
The new platform would help simplify content management, give users modern content experiences, and allow the customer to market themselves more intelligently—ultimately increasing their profitability and strategic positioning.
Read the case study to know more: https://www.axelerant.com/success-stories/drupal/hospitality/wunderman
Legacy.com Launched Using Headless Drupal
After more than a decade of building a broad range of applications to support their newspaper obituaries, editorial content, Guest Book screening operations, and search platforms, Legacy.com was looking to innovate on the front-end user experience.
Axelerant launched Legacy.com, a top 50 U.S. website, on a headless Drupal platform.
The website is purpose-built to offer a superior authoring workflow, editorial layout control, and multi-channel publishing of content across its global obituary network of over 1,400 branded site instances.
Read More: https://www.axelerant.com/blog/legacy-com-launched-using-headless-drupal-axelerant
Site Creation For A Sciences Company With Acquia
With 400+ companies in almost 100 countries and a focus in healthcare and agriculture, this life sciences leader is known for innovative R&D activities focused on preventing and treating diseases around the world. It is also a supplier of quality animal feed and organic materials and more.
Business Challenge:
The customer needed to create a large number of websites (approximately 1500) for its varied brands in different geographies.
Prior to working with an Acquia and Axelerant partnership, the customer had been working with another vendor using Site Factory. Unfortunately, their users in local markets and brand agencies were facing difficulties with the more technical aspects of Drupal and Site Factory, and the velocity of site deployment was slower than expected.
Objectives:
- Reduce Time to Launch
- Achieve Cost Savings
- Improve Experience
- Achieve Successful Governance
Solution:
The Website Factory is a tool that the customer wanted to allow users to build and manage sites in a consolidated UI. This would involve Drupal, Site Studio, decoupled components, and a Self Service Portal (SSP) to accelerate site building.
At the beginning of the engagement, there were around 2,000 bugs that had accumulated over a period of time. Through this engagement, we were able to provide the customer with a stable platform, high velocity site creation, and fewer issues reported.
Read More Here: https://www.axelerant.com/success-stories/drupal/healthcare/build
Improved Resource Utilization and Optimized Costs
Red Hat is a leading provider of open source software products to enterprises, most notably Linux, cloud, container, and Kubernetes technologies. Its broad portfolio includes hybrid cloud infrastructure, middleware, agile integration, cloud-native application development, and management and automation solutions.
Business Challenge:
One of Red Hat’s internal teams has a number of scheduled automation jobs that are used to perform different day-to-day tasks. After analyzing the metrics and data received from different tools regarding their infrastructure and resource usage, the Red Hat team realized that they could effectively cut some costs through optimization. They brought in Axelerant to help them achieve this goal.
Solution:
Axelerant’s skills and experience with Amazon Web Services (AWS), Ansible and GitLab CI technologies made us the right choice to support Red Hat through this implementation.
Following the agile methodology, Axelerant’s DevOps team discussed and planned the migration with the customer. After a few discussions, we defined some aspects, like what type of infrastructure needed to be used for these jobs, what kind of AWS instances were needed, what schedules needed to be used to run these jobs, etc.
Read More Here: https://www.axelerant.com/success-stories/devops/high-tech/infrastructure-as-code
Drupal Content Migration For Lonely Planet
Lonely Planet is one of the best-known names in the world. They provide extensive resources for travelers to destinations all around the world, including their famed travel guide books, web content, mobile apps, as well as a thriving online community of travelers.
Business Challenge:
Lonely Planet needed to upgrade their legacy website, which was over a decade old and had been custom-built on Ruby on Rails. They were facing multiple issues with caching and site scalability.
The solution they had decided on was streamlining and migrating to Drupal 8. They had narrowed it down to Acquia Cloud. The next step was to migrate their highly custom platform onto Drupal and Acquia.
Solution:
Axelerant team members helped onboard the customer’s team to Drupal. Apart from helping to write code and set up technologies, Axelerant team members also provided consultative support—helping to familiarize the team with Drupal best practices, guiding them in identifying the best possible approaches to implement features, etc. We do this to offer a maintainable and performant system.
Read More Here: https://www.axelerant.com/success-stories/drupal/media-entertainment/migration
We Fuel Growth For Facet Interactive
Facet Interactive empowers their end-clients to make better strategic business and digital strategy decisions, through the power of automated and integrated intelligence.
The agency’s focus is to create transformative digital revenue engines for its clients through digital strategy workshops, quantitative market research, and insightful recommendations for tech and marketing roadmaps. Axelerant and Facet have been partnering on client engagements to deliver on Facet’s core philosophy of value-driven development.
The basis of this relationship has formed around symbiotic growth—enabling mutual agency success. We dependably provide Facet Interactive:
- Back Office Functions
- Scalable Talent
- Lower Overheads
Read More About The Partnership Here: https://www.axelerant.com/success-stories/the-facet-axelerant-partnership
Quality-First Approach To Website Development
The customer is an American retail company that has served office supplies to businesses globally through office superstores, retail markets, postal, Internet, and partner distribution networks. They needed a portal that would act as a unified hub for its suppliers, merchants and monetization teams
While Advance Velocity handled high-level requirement gathering, Axelerant was brought in for project management, technical leadership, and implementation.
Putting quality first, Axelerant engineers delivered a supplier-facing portal for Advance Velocity's national office retail customer. Close involvement of QA team members at every stage helped us mitigate risks and deliver a highly performant, user-friendly product.
Read the case study to know more: https://www.axelerant.com/success-stories/quality-assurance/retail/web-testing
Streamlining QA Efforts With WildStyle Network
Wildstyle Network is an international agency for digital transformation and creative digital marketing. They host all business-critical services and cooperate closely with global technology vendors, providing their clients with hybrid teams on an international scale.
Our team worked with Wildstyle Network to define an effective QA process and appropriate testing tools for them, helping them raise the overall quality of deliverables. With this process, they’re able to derive useful metrics with minimal effort.
Read our case study in detail: https://www.axelerant.com/success-stories/quality-assurance/high-tech/consultative-qa
Consolidating DX Across 90+ Retail Brands
The customer is an enterprise-level retail megalith composed of some of the world’s most recognized brands and household names. The franchise currently operates internationally across the major countries in the world with 90+ consumer retail brands.
Axelerant teams helped deliver a scalable multisite solution that could keep pace with the customer’s growth. With this, they can now create brand sites that bring together content and commerce capabilities to deliver a seamless user experience.
Read the case study to know more: https://www.axelerant.com/success-stories/frontend/retail/franchise
Reviews
the project
HubSpot Integration for Tech Startup
"They didn't deliver the expected project on time. "
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
We are a seed-stage startup, and I'm the CTO and co-founder.
For what projects/services did your company hire Axelerant, and what were your goals?
We were trying to expand our developing capacity, so we reached out to Axelerant in early April for an urgent project that needs to be done by end of April.
How did you select this vendor and what were the deciding factors?
We understood that it's very aggressive, but Axelerant is recommended through our investor so we trusted their promise that they can deliver everything by end of April.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Axelerant is responsible for completing the entire Hubspot integration project, including frontend and backend development.
How many people from the vendor's team worked with you, and what were their positions?
We worked with:
- 1 PM
- 1QA
- 1 backend
- 3 frontend eng
How did you come to work with Axelerant?
We understood that it's very aggressive, but Axelerant is recommended by our investor so we trusted their promise that they can deliver everything by end of April.
How much have you invested with them?
We worked together from 4/4-6/9, and I met with the PM almost every day, and with the team at least once a week.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
project is not delivered on time and with bugs.
Describe their project management style, including communication tools and timeliness.
I have daily sync with their PM, and demo every week in the beginning and more often in the later stage. We use slack to communicate.
What did you find most impressive or unique about this company?
Their backend engineer is very responsible, and he's the one who finishes his thing on time. Although the outcome is still not ideal in the end, Axelerant did try to find ways to fix the situation, like giving us extra discounts (not charging us after 5/23) and keeping finding new front-end engineers to help.
Are there any areas for improvement or something they could have done differently?
Since it's an aggressive project, we agreed to reserve 2 weeks buffer, so our contract explicitly said that the final UAT acceptance is on 5/12. Result? We finally launched it on 6/15, with 2 of our in-house engineers spending almost a month wrapping things off, and rewriting some code because it's not working as expected or up to the spec.
Here are some details that I want to highlight:
1. The expected final UAT acceptance date is 5/12, but the final hand-off day is 6/9, and the project still has parts that our in-house engineers need to spend time to fix, for example, UI details, edge cases handling, etc.
2. As a frontend-heavy project, our designer spent a lot of time on the details but one of their engineer doesn't pay too much attention to it. After our team took back the project, we need to fix some UI/UX bugs that were not being taken care of, for example, spacing, and fonts used.
3. There's one engineer who didn't show up in the scheduled meeting multiple times. He sometimes would later tell us he's sick, sometimes there's just no explanation. This was when he was delayed in his progress, so we were all eager to see what his progress was.
4. Code quality is not the best. This part I'll put as last because this is more subjective. Our engineer spent 1 month after taking over the project to make it match our standard. Maybe because it's a very aggressive project, they have to put up things that are not in the most standard way, which is an inevitable tradeoff.
the project
Drupal Development for Digital Strategy Agency
"Quality has improved over time and we can now expect more from them."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CTO of Fast Interactive, a digital strategy agency.
What challenge were you trying to address with Axelerant?
Axelerant provides staff augmentation services as needed for Drupal-based web development projects. Specifically, they help us deliver on a few accounts.
What was the scope of their involvement?
The team handles break/fix requests for some of our customers. They do new feature development for websites in addition to other larger projects. We use very few—almost no—web development technologies other than Drupal.
What is the team composition?
In total, we’ve worked with eight to 12 different developers on various projects. Recently, we’ve worked with two or three developers at any given time on a project-by-project basis.
How did you come to work with Axelerant?
I met them at a conference and started talking about various projects. As the relationship evolved, we stacked them on some of our projects. We developed a symbiotic relationship and formalized the partnership.
How much have you invested with them?
We spend between $50,000–$100,000 per year.
What is the status of this engagement?
We started working together in 2014 and the partnership is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
Axelerant’s resources have expanded our ability to deliver; with the augmentation, we sell one or two more projects per year. Quality has improved over time and we can now expect more from them.
How did Axelerant perform from a project management standpoint?
We used to have communication challenges, but we’ve since resolved them. We use Jira, Slack, and Atlassian.
What did you find most impressive about them?
Nothing stands out. As expected, Axelerant stays on top of our requests and provides valuable support.
Are there any areas they could improve?
No. Currently, we’re focused on growing our accounts to scale Axelerant’s services.
What advice do you have for clients with similar needs to yours?
Whenever I endorse Axelerant during a reference check, I advise potential clients to implement a strong communication setup to manage the time difference effectively.
The team’s quality deliverables and reliable communication skills have fostered a symbiotic relationship. They’ve increased the number of annual deliveries and that growth is likely to scale.