Bitrix24 partner

One of the Top-10 Bitrix Gold Certified Partners in Ukraine, Avivi is a fast-growing outsourcing company based in Canada and Ukraine. We provide website design on Bitrix24 and full Bitrix24 customization to help companies reach a new level of corporate communication and efficient management.

If you come to our offices, you won’t be able to count how many times we say ‘Bitrix’ every day – so often! No one ever called it this way, but we can say our team truly lives a ‘Bitrix’ life: dynamic, multitasking, productive. We believe in Bitrix24 as a very promising and powerful platform, and are proud to be proficient specifically in it. Our professional team is willing to dedicate all our skills, creativity and experience to finding best and most effective solutions for Bitrix/Bitrix24 needs of any company.
High quality and reliability, friendly and supportive customer relations, low hourly costs, and a big passion for our job – here are some reasons why companies from all over the world choose us. Much more of what we can and who we are is yet to be discovered by you. Contact us to get to know us better and experience a quality and enjoyable collaboration!

 
$1,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
2007
Show all +
Kiev, Ukraine
headquarters
other locations

Portfolio

Key clients: 

Valuecare24 GmbH, Pollardi fashion group, Rastrelli Architecture Company 

Reviews

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CRM Migration for Insurance and Financial Company

"Avivi cares about the project."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
May 2018 - Ongoing
Project summary: 

Avivi migrated system data from a Salesforce platform to Bixtrix24. The team assists with a variety of custom work for the system. The engagement is ongoing.

The Reviewer
 
11-50 Employees
 
Budapest, Hungary
Web Developer, Insurance Company
 
Verified
The Review
Feedback summary: 

The system’s features will benefit the company significantly once it is implemented. Avivi is full of dedicated workers that strive to satisfy their client’s goals. Customers can expect a skilled team that delivers excellent work at an affordable price.

BACKGROUND

Introduce your business and what you do there.

I’m a web developer for an insurance company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Avivi?

We hired Avivi to migrate our system from Salesforce to Bitrix24.

SOLUTION

What was the scope of their involvement?

Avivi transferred the data from our Salesforce portal to Bitrix24 because of a variety of changes. The project involves a lot of custom work, not just system integration.

What is the team composition?

We work with a project manager and team of developers.

How did you come to work with Avivi?

We searched the Bitrix24 portal and found between 10 to 20 companies. Avivi was the best choice for our company. Their team provided a detailed brief and technical documentation for the project, and their price was reasonable.

What is the status of this engagement?

We began working with Avivi in May 2018, and it is an ongoing engagement.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Once we start using it, we think the system will work efficiently due to the increase of features.

How did Avivi perform from a project management standpoint?

Their project management style has been excellent. We use Bitrix24 to communicate and track progress.

What did you find most impressive about them?

Avivi cares about the project. Their team dives deep into what we need.

Are there any areas they could improve?

No, everything has been great for the most part.

Do you have any advice for potential customers?

I would recommend calling them. Customers will see the difference between Avivi and other providers by speaking to them.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    Their work quality is great.
  • 5.0 NPS
    Willing to refer

CRM & Intranet Customizations for Software Provider

“They're fast, reliable, and able to handle complex requests.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sept. 2016 - Ongoing
Project summary: 

Using Bitrix, Avivi built a custom Intranet system to manage, track, and communicate with clients. This centralized platform also serves as a CRM and internal project management tool.

The Reviewer
 
1-10 Employees
 
Austin, Texas
Christopher Smith
Founder, RestaurantConnect
 
Verified
The Review
Feedback summary: 

The custom solution resulted in a cost savings of thousands of dollars a month by reducing the need to rely on other software systems. The team earned recognition for their expertise, responsiveness, and proactive cost management.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO and founder of a company that provides a reservation and marketing solution to restaurants.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Avivi?

We needed a customized Intranet solution that would allow us to manage, track, and communicate with clients.

SOLUTION

What was the scope of their involvement?

We started by giving them a couple of minor projects, and then expanded the scope of work. They customized the Bitrix software system that manages our clients, as well as and some of our marketing and communications. They made suggestions and then implemented improvements to meet our specific needs.

What is the team composition?

I work directly with a manager, who handles all communication with the developers.

How did you come to work with Avivi?

We found Aviva through UpWork.

How much have you invested with them?

We’ve spent about $5,000 over the course of the engagement.

What is the status of this engagement?

It's been a couple of years since we started working together. Work is ongoing, and likely to expand in the next 3-6 months.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Because they customized Bitrix to meet our needs, we no longer have to rely on other software systems (i.e. ZenDesk, Salesforce) or separate project management tools.

Reducing the number of systems used has a financial value of thousands of dollars a month.

How did Avivi perform from a project management standpoint?

They're fast, reliable, and able to handle complex requests. We use the Bitrix software to communicate about the project, and they’re very responsive.

The team’s high level of expertise with Bitrix is impressive. They made sure that we fully understood the system, and are able to make suggestions to save us time and money. That integrity helps create a long lasting relationship.

What did you find most impressive about them?

They deliver on time and within the budget, which isn’t always easy to do. Their consistency and reliability are exceptional.

Are there any areas they could improve?

Nothing comes to mind. We're very happy with the services they provide.

Do you have any advice for potential customers?

I wouldn't want to use anybody else for this kind of project, so I think it's worth your time and money.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I'm very willing to recommend them.

Bitrix Customization for Insurance System

"Avivi’s team gives us status updates so we work quite transparently."

Quality: 
3.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
4.0
The Project
 
Confidential
 
Sept. 2015 - Ongoing
Project summary: 

The client used Avivi to customize their Bitrix instance to match regulations within their industry after other vendors were unable to.

The Reviewer
 
11-50 Employees
 
Hannover, Germany
Process Manager, Insurance Firm
 
Verified
The Review
Feedback summary: 

The client is pleased with the value of Avivi's services and happy that the team has been able to resolve technical complications that other firms weren't even willing to attempt. There was some miscommunication, but the issues were not significant.

BACKGROUND

Introduce your business and what you do there.

We are an insurance company for mobile and domestic devices in the household. We also cover bikes and e-bikes. I work in process management.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Avivi?

Our subsidiary has already been using and testing Bitrix for 2 years. Due to the good experience we’ve had, a member of the executive board decided to establish an intranet system within the entire company. Due to special security requirements and a lot of restrictions, we were unfortunately not allowed to use some of the functions Bitrix provides. We were looking for developers here in Germany, but nobody could help us with our specific and complex requirements. Other companies told us what we wanted was not possible or their service was way too expensive without the guarantee it would work in the way we needed. We tried to develop a lot by ourselves, but we could not handle the rest due to the complexity and lack of time.

SOLUTION

What was the scope of their involvement?

We handed parts of the project off to Avivi. Avivi adapted templates and functions while taking into account our IT security requirements. We adapted all of our old intranet content into Bitrix. They also changed some standard features as needed and improved usability.

How did you come to work with Avivi?

We tried to develop on our own but faced some complex issues that we could not handle. Some of the agencies here in Germany that claimed to be Bitrix partners couldn’t solve those problems, either. So, we continued searching for partners on the Internet with different keywords until we found Avivi. Avivi seemed to have experience and a good number of developers. They seemed professional to us.

How much have you invested with Avivi?

We try to keep a good financial balance. There are just 2 of us on the project, myself and one more developer.

What is the status of this engagement?

We started in September 2015 and we plan to launch in January 2017.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We haven’t launched yet, but we have positive feelings about the implementation and the usage by many of our staff members. We will use the intranet to spread relevant information to users and have transparency in our communications.

What did you find most impressive about Avivi?

We are working a lot with different young agencies. What we welcome is the flexibility, fast accessibility, and interest in our project. They are available even on weekends. That is what Avivi represents. They also deal with our requirements and suggest better solutions. Avivi’s team gives us status updates so we work quite transparently.

Are there any areas Avivi could improve?

Sometimes it seems that things become overcomplicated. Maybe the misunderstanding is due to the language barrier. 

4.0
Overall Score They provided good, fast work for a fair price.
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 3.0 Quality
    Service & deliverables
    Some things are not finished although claimed done. Also, details are sometimes not considered.
  • 4.0 NPS
    Willing to refer

Bitrix24 CRM integration for Wordpress Lead Form

"If I wanted feedback, they [Avivi] would respond within an hour or under."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Aug. 2016
Project summary: 

Avivi was asked to replace the client's manual process of copying lead generation form data into the company's CRM. Avivi created an API to handle the transfer of information automatically.

The Reviewer
 
2-10 employees
 
Toronto, Canada
Anton Potapenko
Marketing Manager, Aluminum Solutions
 
Verified
The Review
Feedback summary: 

The client did not have any complaints, noting that Avivi was very responsive and most importantly, finished the job to spec and within the budget allotted.

BACKGROUND

Introduce your business and what you do there.

We are the manufacturers and installers of high quality aluminum railings. I'm the Marketing Manager.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Avivi?

We wanted to integrate a fresh website lead generation form with Bitrix24. Bitrix is just another cloud service.

SOLUTION

What was the scope of their involvement?

We hired them to write an API [application program interface] that would connect our form with Bitrix24 and pull the data from the web page to Bitrix24. That information is further used for validating the customer prospects, and following up and just keeping them in the loop. It's a general inquiry form. It usually has personal information and a few questions about their requirements, what they're looking for, what type of railings they need, whether for inside or outside use, etc. Roughly ten questions; no more than that.

How did you come to work with Avivi?

I found them on Upwork. I was looking for a specific geographic area, and they responded to my inquiry. They were one of the first. They were adequate in responses, and that's the reason for my decision to hire them.

How much have you invested with Avivi?

It was about $600.

What is the status of this engagement?

It lasted probably two weeks. If we have similar work in the future, I will hire them again.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Before, we were receiving the form [on the website] and then I would manually put it into the CRM [customer relationship management] with copy and paste. Now it's done automatically. Every lead goes into our CRM automatically. The leads are better managed, and less time is spent on filtering through the new inquiries.

How did Avivi perform from a project management standpoint?

It was helpful in terms of the speed of the feedback. If I wanted feedback, they would respond within an hour or under. Other freelancers usually respond within 12 hours.

What did you find most impressive about Avivi?

They get the job done especially well. They didn't try to force something that they're experts in, and they completed the job. I would describe them as professionals in that regard.

Are there any areas Avivi could improve?

Not really. I can't think of anything.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    When you hire someone, you have certain expectations. Number one is to get the job done. Number two is to get it done under the budget. Both priorities were met.
  • 5.0 NPS
    Willing to refer
    I would like to keep people like them for myself. If I start referring them, they get busy. If a friend of mine is looking for someone like them, I would definitely give them a contact.