What was the scope of their involvement?
Currently, our biggest project is for a European network. We're building the site on Drupal, with a custom Bootstrap frontend. It brings together 130 members, over 1,000 users, and 12 working groups with activities such as event registration, news, and policy document publication. The site has many functionalities, including member activity monitoring, providing different permission levels to certain types of users, pushing information to them through built-in email services, and sending out registration links for events automatically after the registration has been accepted. This goes across 27 different countries.
What is the team dynamic?
I have a single direct contact, with a team underneath him. The size varies from time to time, but now we're working with a team of four to five people. They’re always available; no matter the time of day, I can get in touch with them on Skype or WhatsApp, and we can talk through the problems we’re having. There's a good level of English as well.
We run projects simultaneously, up to four at any one point.
How did you come to work with Auxesis?
We found them through Freelancer.com. Auxesis came out on top of other developers based on the ease of communication and the previous projects they’d completed.
We took a three-month break from Auxesis when one of their colleagues was ill. It was painful, and I was happy to move back to them. This was an eyeopener, since we thought we’d simply use Freelancer.com again. We went through five or six developers, and it was a struggle; the work was eventually done, but there were multiple mistakes, the English level was not right, and timelines were extended every week.
How much have you invested with them?
The more complex website had a cost of between €10,000 and €15,000. [$12,000–$18,000].
What is the status of this engagement?
We started working with Auxesis in the summer of 2015. They're flexible, so we have a monthly subscription for a set amount of work and jump between projects, chucking any bugs on a site into the task list.