Augusto Digital

BACKGROUND

Please describe your company and position.

I am the Founder/CEO of DecentraCare

Describe what your company does in a single sentence.

We're creating a healthcare delivery system that is focused on health and meets you where you are.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Augusto Digital to accomplish?

• Design, develop and launch a SaaS application platform.
• Provide ongoing support and optimization of the platform.

SOLUTION

How did you find Augusto Digital?

• Referral

Why did you select Augusto Digital over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

What was the size of Augusto Digital’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Using their cloud-native expertise, Augusto Digital built us a custom digital operations platform that allows our company to assign clinicians shifts and manage contracts. Our network now boasts more than 550 nurses and nurse practitioners across the State of Michigan and over 20 referral partners, allowing other healthcare entities and individuals within the community to access a-la-carte healthcare services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We now have a platform that provides clinician onboarding, license verification, education, individual profile creation, scheduling, timekeeping, and contract management.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Assigned work was completed on time with a weekly sprint cadence initially that transitioned to biweekly and then monthly. Tickets were addressed in a timely manner and stories were scoped appropriately.

What was your primary form of communication with Augusto Digital?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their design assistance was greatly appreciated along with their ability to see my vision helping to drive the end product to fruition. Being my first time developing custom software, they were very hands-on and supportive throughout the process.

Are there any areas for improvement or something Augusto Digital could have done differently?

The initial quote came in lower than what the end product cost was. This could have been scoped a little better initially to get the appropriate budget in place.

BACKGROUND

Please describe your company and your position there.

I am the operations executive for a Venture Capital company. I oversee all aspects of the companies operations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Augusto Digital, and what were your goals?

We had an existing website which did not reflect our true values and mission as an organization. The site flow did not lend itself for visitors to gain knowledge of our company nor did it allow NCTF to create a proper marketing vehicle. We needed a new site which reflected our mission and business affiliates.

SOLUTION

How did you select this vendor and what were the deciding factors?

We sent out an RFP for the work to the existing website development company, Augusto and one other company. Augusto's proposal gave us the best flexibility, pricing, and timing to bring up a new site.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Augusto held kickoff meeting to review the method and timeline for the project with the stakeholders. They used story boards and short sprints to keep the migration and enhancements on schedule. At the end of each sprint, a playback was conducted with the stakeholders to ensure the development was consistent with their vision. Any new ideas were logged to the backlog, positive tradeoffs were made, and current scope item could be easily tweak. This ensured a quality product and a site we can easily maintain -- low code! The key tools used are Jira and Craft CMS.

How many people from the vendor's team worked with you, and what were their positions?

The project manager and development executive were our main contacts for this project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Once the site was launched we have received an increase in traffic up ~50% over last year and have been able to add a new channel for business development with no coding needed which increased our pipeline by 20%. We have received an increase in interest based on the amount of emails coming from our contact us page.

Describe their project management style, including communication tools and timeliness.

The project manager had weekly updates calls with me and weekly status reports. Jira was used to help with communications and the development team used slack internally.

What did you find most impressive or unique about this company?

The upfront approach to managing solutions to problems (very knowledgeable), the discussions on scope trade offs, and ability to deliver a quality product on time and in budget!

Are there any areas for improvement or something they could have done differently?

We had no bugs at launch or anytime after launch. They were fantastic to work with.