As a leading United States-based global medical aesthetic device company, Candela understood the tremendous benefits of improving and modernizing its website, eCommerce platform, and unified authentication system.
A Holistic Integrated Digital Experience
Augusto Digital was thrilled to design solutions to each of the priority areas, so Candela can better serve physicians offering and patients seeking medical…
aesthetic treatment solutions.
As the website project got underway, the Candela team was also tasked with moving from an internally developed eCommerce solution to Shopify. However, they needed to maintain their data in Salesforce and create a solution for integrating the two systems. After an initial consulting period, Augusto took over the technical design and implementation of this data integration solution, improving communication between Candela and Shopify, clarifying roles, and eliminating manual processes.
Additionally, Candela customers and internal users were required to maintain multiple accounts and credentials to access Candela’s software systems. Candela identified this as a friction point for users, and engaged Augusto to create a unified authentication and Single Sign-On (SSO) experience for users.
We migrated their existing user base from Salesforce to Azure AD, making Azure AD the identity provider for internal and external users of Candela’s systems. We also initiated the ability for a self-service password reset, freeing the call support team for more pressing work.
“With the appropriate technical resources and project management to keep everything organized, Augusto is our go-to when we need a technical solution or help to figure out a business issue.”