Email Marketing & Customer Acquisition Specialist

Audience Serv is an International customer acquisition specialist with offices in Berlin, Munich, Barcelona, Amsterdam, Singapore, and Hanoi.

Founded by David Pikart in 2008, the company has an experienced and enthusiastic team of 70 Audience Experts globally, working on developing the perfect method for target group segmentation. Using techniques from machine learning and artificial intelligence, Audience Serv runs highly targeted online campaigns across multiple marketing channels. The company made it their mission to consistently exceed client expectations in terms of both service levels and campaign outcomes.

 
Undisclosed
 
Undisclosed
 
50 - 249
 Founded
2008
Show all +
Berlin, Germany
headquarters
other locations
  • Calle Brethon de los Herreros 9
    Barcelona, BA 08012
    Spain
  • Ngoc Khanh Plaza, Floor 22
    Hanoi 1 Pham Huy Thong
    Vietnam
  • Herengracht 420
    Amsterdam 1017
    Netherlands
  • 36 Robinson Road
    Singapore 068877
    Singapore

Portfolio

Key clients: 

HelloFresh Smava Hugo Boss Sky Ergo Lazada O2 BarclayCard HSBC

Reviews

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Sales Generation for Financial Product Company

"The communication and knowledge transfer among their offices and employees seems to be outstanding."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2018 - Feb. 2020
Project summary: 

Seeking to increase sales, a financial product provider hired Audience Serv GmbH for a website promotion project. The team ran targeted email campaigns.

The Reviewer
 
1-10 Employees
 
Sofia, Bulgaria
Wilhelm Laubach
Managing Director, InterWebs Ltd.
 
Verified
The Review
Feedback summary: 

The efforts of the Audience Serv GmbH team increased sales by 63% while keeping workflow smooth and communication open.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Selling finance products in Germany and other countries.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Audience Serv GmbH?

Promoting our websites and generating sales.

What were your goals for this project?

Increasing sales

SOLUTION

How did you select this vendor?

I learned about this company on a marketing event in Germany. First, we made a small test run. The test run was very successful. After that, we start working together on a larger scale.

Describe the scope of their work in detail.

We were sending email campaigns to certain target groups.

What was the team composition?

We had a deisgnated project manager, whom we were working with very closely.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We could increase the number of our sales by 63%.

How effective was the workflow between your team and theirs?

We worked over Slack, Skype, phone and emails. Once a week, we met in their office. The workflow and communication was very smooth.

What did you find most impressive about this company?

The company has offices around the world. The communication and knowledge transfer among their offices and employees seems to be outstanding.

Are there any areas for improvement?

Nothing, I can think of.

5.0
Overall Score Working with Audience Serv has been a complete success for us. The campaign results exceeded our expectations and the coordination with the team was a
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Our dedicated project manager was always available within minutes for chat or call. The messages were answered very fast..
  • 5.0 Cost
    Value / within estimates
    The additional profits exceeded the costs by far.
  • 5.0 Quality
    Service & deliverables
    We increased our revenue significantly. Very smooth process and comunication.
  • 5.0 NPS
    Willing to refer
    I already refered several friends to Audience Serv