What was the scope of their involvement?
We had them on a retainer before the revamp to do maintenance and support on the existing site, which was a non-responsive, Drupal site. From there, we walked through the pros and cons of rebuilding the website, what the potential budget could look like, and what we wanted to accomplish. After receiving internal approval, we sat down with ATTCK and mapped out what we knew had to be in Version 1 of a launch vs. what we wanted to implement down the road. We divided the work into timed segments to get a robust look at everything: wireframing designs, development, testing, and then the launch.
One of the big keys for the rebuild was ensuring that a non-developer would be able to change 85%—90% of the site’s content without calling in a developer. To accomplish that, they built a custom WordPress site with a lot of templates that would give us design flexibility and freedom when it came to building out new pages and editing existing ones. Outside of the primary website, I’ve also worked with them on two other websites for conferences that my organization was putting on.
What is the team composition?
We had a primary producer that I stayed in touch with, but there was a also a main designer, a senior and a junior level engineer, and a UX resource.
How did you come to work with ATTCK, LLC?
Originally, they were referred through an old colleague that I knew. In terms of the vetting process for – we onboarded them in an emergency situation where we had some folks leave the organization and had an urgent need for web developers. I got connected with them pretty quickly and they stepped in and did great work and were very flexible on pricing, which was a big thing. When it came time to find a long-term partner, ATTCK earned their way into that conversation. We vetted a few other agencies – some that were more focused on Drupal – but ended up going with ATTCK because of their exiting rapport with us and their highly-flexible agreement and cost structures. As a nonprofit, we really had to keep costs in mind. ATTCK was able to both work with us during the high points and then not charge us too much during the low points.
How much have you invested with them?
We’ve spent about $200,000 so far.
What is the status of the engagement?
We’ve been working together since July 2015.