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We are one of the best web design & web development company in India. With more than a decade of industry experience, we offer most top expertise to help your business grow and succeed. Our services also include: 

  • Mobile App Development
  • Digital Marketing
  • E-commerce Web Development
  • Outsourcing Web Design & Development Projects

For details Visit: https://www.atopdigital.com/

 
$1,000+
 
< $25 / hr
 
10 - 49
 Founded
2009
Show all +
Mumbai, India
headquarters
other locations

Portfolio

Key clients: 
  • The Writers For Hire Inc
  • Crayons Global

Reviews

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WordPress & Client Site Dev Outsourcing for Writers Agency

"ATop Digital is a gem among web development companies, both U.S.-based and overseas."

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2016 - Ongoing
Project summary: 

ATop Digital designed and developed a custom WordPress website with custom tagging to control content layout and link relevant blog posts. They also built CRM and internal management systems.

The Reviewer
 
11-50 Employees
 
Houston, Texas
Owner, Writers Agency
 
Verified
The Review
Feedback summary: 

The template fulfilled all requirements, and the partnership has lasted beyond the original scope. ATop Digital is diligent in providing weekly status meetings and asking clarifying questions. They create high-quality systems and software at exceptional value.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a writers agency. We provide a variety of services—including copywriting, technical writing, and ghostwriting—to businesses and individuals.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ATop Digital?

We initially engaged them to redesign our website. We wanted a custom WordPress template streamlined to our company’s particular needs and desired features.

SOLUTION

What was the scope of their involvement?

ATop Digital designed and developed a WordPress template with a custom tagging feature. The feature lets us assign portfolios to certain areas of a given page. It can also tag blogs to group and link relevant content to readers.

We’ve expanded our scope to commission ATop Digital for other projects. For example, they incorporated the timer feature from our Wrike project management software into our QuickBooks Online system. They also created a CRM system to track leads through our website, store them in a backend database, and then assign statuses and followups to each lead. In addition, the team is currently developing a software system to manage our twenty writers on call. It allows us to link project requests to the right writers based on their availability, experience level, and areas of expertise.

What is the team composition?

I work with a variety of team members, but I’ve primarily interacted with Prince (Director & CEO, ATop Digital) and our account manager Harshal (Director & CTO, ATop Digital).

How did you come to work with ATop Digital?

I used to work with Prince at a different company. When he moved to ATop Digital, I stayed in contact with him and remembered him for this project.

How much have you invested with them?

We’ve spent between $24,000-$30,000.

What is the status of this engagement?

We started working together in 2016 and our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

ATop Digital is a gem among web development companies, both U.S.-based and overseas. They don’t require excessive oversight to deliver top-notch quality at exceptional value. For that reason, we’ve maintained our partnership beyond the original scope, and we list their web design services among our client offerings.

How did ATop Digital perform from a project management standpoint?

Other firms in the field have struggled with communication. ATop Digital has been very proactive and responsive; the team always asks follow-up questions to fully understand our requests, and they look for ways to improve on what we’ve asked them to do.

What did you find most impressive about them?

Sometimes a third-party client will fail to deliver critical information on their end while still expecting ATop Digital to meet their deadlines. ATop Digital will go above and beyond to ensure that client’s happiness—even if that means working through the weekend to make a Monday launch date—because they know their performance reflects on our reputation. The service they provide is phenomenal.

Are there any areas they could improve?

Sometimes some work would come in that wasn’t at the quality that we expected, but those incidents were rare and always ironed out.

Any advice for potential customers?

We had weekly status meetings that were invaluable for me. It’s hard to ask a firm to work for weeks without any updates and expect a perfect product at the end. Misunderstandings and accidents happen.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer