Can you share any outcomes from the project that demonstrate progress or success?
Within 2 months, Atomic had implemented a 3rd party tool to enable tracking of lead source via our CRM Within 6 months, our SEO Ability score had improved dramatically, alongside a traffic increase of 30% compared to same period previous year.
The automated booking system was also operating at 95% of bookings for Europe & 75% for US
How effective was the workflow between your team and theirs?
Extremely adaptable workflow with any changes/edits incorporated almost instanteously within a development cycle Atomic were also responsive to communication for both our UK and US teams, demonstrating an 'all hours' support ethos for its clients
What did you find most impressive about this company?
The efficiency of execution was impressive. Every time there was a suggestion for website, crm, digital marketing strategy, Atomic took the feedback onboard and made almost immediate changes.
Unlike other agencies, there was no request to wait until the next sprint or development cycle. Atomic worked at the same pace of our business and its needs
Are there any areas for improvement?
Our account manager- Matthew is from the north of England, and so on the odd occasion there were some things "lost in translation" with our US colleagues!