Create The Future

We're a modern day digital technology & consulting firm. Our services include digital strategy, app development and design, website development & design, e-commerce, digital marketing including SEO ('Search Engine Optimisation'), PPC ('Pay Per Click'), SEM ('Search Engine Marketing'), brand and strategy. We also have expertise in CX (Customer Experience) split into both UX (User Experience) and UI (User Interface) specialities. 

 
$5,000+
 
$100 - $149 / hr
 
2 - 9
 Founded
2017
Show all +
Port Melbourne, Australia
headquarters
  • 48 Bertie Street
    Port Melbourne, VIC 3207
    Australia

Portfolio

Key clients: 

We worked with Corporates (Listed and Non-Listed), SME ('Small Medium Enterprise'), Government (Local and State), Individuals, Start-ups, Universities and NFP ('Not For Profit'). 

Allied Fitness Australia Website

Allied Fitness Australia is a national Exercise Physiology provider with locations across NSW, VIC, QLD and WA. 

Exile Shorts Web App

Students across major universities can watch curated short films via a Netflix style web app built for streaming. 

Hero App

The Hero app helps young Australian teenagers set-up and track progress towards goals. Developed in conjunction with Lifechanger, an organisation that works to build communities supporting the development of young adults. 

The Complete Basketcase e-Commerce

The Complete Basketcase e-Commerce store is digitally managed by Atlasopen. We handle web development & digital marketing on behalf of the national e-Commerce provider. 

Australian Financial Review - Client Choice Awards Web App

The Client Choice Awards Web App enables 100s of top tier professional service, engineering, consulting, law and accounting firms to survey, view and export client satisfaction results and data. 

Cuin5 App

Cuin5 app is a buy/sell app with a twist. Once you engage with a local buyer or seller the time is ticking, make the transaction happen within 5 mins! 

Reviews

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Digital Marketing & Web Dev for Tea Company

“We were amazed by their level of experience and diverse portfolio, especially as an emerging startup.”    

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
4.0
The Project
 
Less than $10,000
 
July - Nov. 2018
Project summary: 

Atlasopen developed a website that’s integrated with Instagram to facilitate product purchases via social media. They also provided SEO, MailChimp management, and digital marketing services.

The Reviewer
 
1-10 Employees
 
Australia
Founder & Director, Tea Company
 
Verified
The Review
Feedback summary: 

Atlasopen delivered a complete site structure to showcase new product offerings. Along with positive internal feedback, external users have praised the site’s look and feel. The team offers an impressive range of high-level services paired with outstanding communication.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and director of a company that specializes in making tea out of the leaves of the coffee tree and from byproducts of the coffee process. We help farmers in emerging coffee communities diversify their income from the coffee harvest by making various teas out of tree leaves, coffee fruits, and blossoms.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Atlasopen?

We needed help with marketing, web development, SEO, and directly contacting our customers via MailChimp.

SOLUTION

What was the scope of their involvement?

Atlasopen developed our website to be simple, bold, unique, and highly visual. We presented examples we liked from other companies’ pages and collaboratively developed a wireframe for the design. The site’s direct connection to Instagram lets users make purchases from our Instagram page. 

We wanted the look and feel to speak directly to the customer and communicate our company’s personality and product offerings. How we interacted directly was quite a challenge. We had a good experience working with the team.

What is the team composition? 

We worked with two people from Atlasopen, the owner and a web developer.

How did you come to work with Atlasopen?

We found Atlasopen through a friend of mine who knows the founder. When we met with him, he clearly spelled out how they would work with us in a way that other digital agencies don’t. As a startup, they offered exactly what we wanted at a very fair price. Had we gone with an already established digital agency, it probably would have been double the cost. 

How much have you invested with them?

We spent $5,000.

What is the status of this engagement?

We worked together from July–November 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Atlasopen delivered the structural aspects of the site we needed. Now, it’s up to our company to create new products to post and include and in our social marketing strategy.

The team’s work has been very good and well-received. People who have used the site have expressed that it looks really great and is functional. Based on their feedback, users can easily understand the angle we’re taking.

How did Atlasopen perform from a project management standpoint?

The project took a bit longer than we expected. Upon reflection, we could have been clearer about our needs and timeframe. Once we narrowed down and clearly explained, the project sped up and gained momentum.

Each week, we either met or touched base with the Atlasopen team. They have a board room set up in their office. I worked one-on-one with two resources who communicated requests to the rest of the team. It was direct, live communication. They worked on any problem that arose.

What did you find most impressive about them?

Before we first met with Atlasopen, we had seen the range of websites they’d created for past clients. They had done SEO and digital marketing for large scale businesses and created e-commerce websites for service-based companies.

We were amazed by their breadth of experience and diverse portfolio, especially as an emerging startup. Atlasopen is really great to work with and I would recommend them to anyone. They have a wide range of services to offer.

Are there any areas they could improve?

Atlasopen’s communication is fantastic, especially their email response rate. Earlier on in the project when we were fleshing out the scope, they probably could have asked a few more leading questions to fully understand the tone and feel of the site. As an ecommerce platform, creative visuals and direct customer dialogue is really important. This did no detract from the overall experience.

Do you have any advice for potential customers?

Be clear about what you want. Atlasopen is a very creative group. They’ll work with you to create the exact kind of site you want.

Have a clear understanding about your target audience and send them specific examples. Weekly communication worked well for us. Send regular emails to convey your ideas so they understand your intentions.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

SEO & WooCommerce Development for Online Retailer

"They know what is important to me and my brand."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2018 - Ongoing
Project summary: 

Atlasopen updated and developed a WooCommerce WordPress website. They currently manage a variety of SEO, SEM, and Google AdWords campaigns.  

The Reviewer
 
1-10 Employees
 
Melbourne, Australia
Kerry Mitchell
Owner, The Complete Basketcase
 
Verified
The Review
Feedback summary: 

Atlasopen has revitalized the website and extended its reach, allowing the in-house team to focus on serving customers. They have formed a comprehensive perspective on the company's needs, established an efficient and thorough workflow, and dealt with website issues immediately. 

BACKGROUND

Please describe your company and your position there.

I'm the owner and operator of The Complete Basketcase, an online gift basket and hamper company that delivers gifts all over Australia. We've have been in business for 18 years.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Atlasopen?

I hired Atlasopen for web development, SEO, and SEM for my WooCommerce site.

What were your goals for this project?

My main goal was to upgrade my WooCommerce WordPress site and improve its functionality. I was running my own SEO and SEM, so they took that over and improved sales dramatically.

SOLUTION

How did you select this vendor?

I selected Atlasopen after a Google search and an interview with the team. 

Can you go into detail about the services they provided and the scope of the project?

They managed our SEO and SEM projects and completely took over our web development. It was a difficult task since the website had not been upgraded for three years.

What was the team composition?

I worked together with their founder and account lead. After quite a few meetings, they got a handle on my business.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They've increased our Google reach and organic listings, and their work on SEO and SEM frees me up to focus on product development and staff training. Their support alleviates my anxiety when the website has issues.

How was project management arranged and how effective was it?

We had a few onsite meetings so they could understand how my business works. They always keep me in the loop on Google Drive, highlighting tasks in progress and implementing my suggestions.

What did you find most impressive about this company?

I appreciate their communication, friendliness, and understanding of my business. They know what is important to me and my brand.

Are there any areas where they can improve?

They should use less jargon when speaking about Google AdWords. I would love to see how WooCommerce integrates with and optimizes Google tools.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WordPress Website Plugin for Custom Survey Tool

"They really understood our business quickly."

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2018 - July 2018
Project summary: 

Atlasopen developed a plugin for a WordPress website that allows users to send mass, personalized emails to users. Once data is collected, it can aggregate and analyze the results.

The Reviewer
 
1-10 Employees
 
Melbourne, Australia
Ben Farrow
Director, FirmChecker
 
Verified
The Review
Feedback summary: 

The product was successfully developed, with the project managed effectively throughout and the team displaying their high level of creativity. Though they could improve their testing processes, they grasped the requirements quickly and came up with innovative solutions.

BACKGROUND

Please describe your company and your position there.

I'm the director of FirmChecker.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Atlasopen?

We wanted to increase the efficiency of our data collection for a large scale survey we run.

What were your goals for this project?

We wanted to undertake auto-analysis of data collected through our survey as well as auto-distribution of that data. We required strong security and privacy measures for our users, and the ability for respondents to remain anonymous.

SOLUTION

How did you select this vendor?

I searched online for WordPress developers. One that I initially found then referred me to Atlasopen.

Can you go into detail about the services they provided and the scope of the project?

They built a custom plugin for our WordPress site. The plugin allows our users to send out mass personalized survey invitations to their clients. We are then able to aggregate and analyze the data while our users can access the ratings and reviews, then put them in the context of industry benchmarks. It's an MVP, but has a lot of potential.

What was the team composition?

Our main point of contact was Clarence Ho (Founder and CEO, Atlasopen). We didn't have any direct contact with the developers, but I understand that there was a combination of on- and offshore talent working on it.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

It's still a bit too early to say. At this stage, however, we think there's a lot of potential and it will operate as a labor-saving device as well as a means for ensuring higher quality data.

How was project management arranged and how effective was it?

The project management was done between myself and Clarence. I'd say it was pretty effective. The timeline dragged out a little longer than we'd hoped, and there were some UX and QA issues that could have been picked up a little earlier in the process. It was a case of needing fresh eyes on it. That said, we were on a tight budget throughout.

What did you find most impressive about this company?

Their creativity was impressive. They really understood our business quickly, were engaged with its results, and came up with creative, customized solutions that we'd not thought of. This has resulted in business opportunities we hadn't anticipated and could potentially be transformative.

Are there any areas where they can improve?

The management of expectations. In particular, with respect to time, but also with respect to the budget. There's often a gulf of knowledge and expectations between lay people and developers. It would be good if they could deliver faster, or provide less aggressive estimates for when the product will be delivered.

In terms of QA, there were small bugs and issues of robustness that probably could have been anticipated and fixed earlier. In most cases, I support the philosophy of shipping things to customers and iterating them quickly, but when there are no in-house tech resources to make small fixes it's important to do more thorough QA. That said, my method of working is pretty hands-on, so this type of approach suited me. Overall, I'm definitely happy with the result and the input of Atlasopen.

4.5
Overall Score Overall, I'm very happy with their performance.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    It dragged due to scope change that could have been anticipated earlier, but it's to be expected.
  • 4.5 Cost
    Value / within estimates
    Excellent value, with a little bit of scope creep.
  • 4.5 Quality
    Service & deliverables
    There were a few things that could have been picked up earlier by fresh eyes and checking.
  • 5.0 NPS
    Willing to refer
    Their capacity to understand a business is their main selling point.

Web and SEO Development for Exercise Physiology Business

"Their knowledge and understanding of the market, and their guidance to efficiently generate leads impress us."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2018 - Ongoing
Project summary: 

Atlasopen developed a website with search and reservation features. They oversaw social media posts, and are currently implementing SEO. 

The Reviewer
 
1-10 Employees
 
Newcastle, Australia
Timothy Hood
Owner/Principal Exercise Physiologist , Adeptio Health
 
Verified
The Review
Feedback summary: 

Thus far, Atlasopen's website garnered praise from customers and significantly increased online presence. Their excellent communication and straightforward approach exemplify their professionalism.

BACKGROUND

Please describe your company and your position there.

I am the owner and director of Adeptio Health, an exercise physiology business in Newcastle, Australia.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Atlasopen?

We needed Atlasopen to create an online presence for us. We also required SEO implementation. 

What were your goals for this project?

Our initial goal was to launch a website for our business. We also aimed to be one of the top three ranks on search engines. 

SOLUTION

How did you select this vendor?

We previously worked with their director on other projects. Knowing their level of skill, I had no doubt in their abilities to meet my needs.

Describe the project in detail.

They initiated the project by developing a company website. They created a search and appointment feature, and the team curated our content to be relevant. Altasopen also built out our brand and created organic ads to garner exposure on social media. They are currently implementing SEO work and providing market insights for us.

What was the team composition?

We were provided a project manager who keeps us up to date throughout the process of what work is being completed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within 6–8 weeks, we improved our online presence, and our customers were very impressed with our website. The results have been outstanding so far and we are confident they will continue to exceed our expectations.

How effective was the workflow between your team and theirs?

Their communication is wonderful. Atlasopen outlines everything well and updates us frequently. They keep it simple and easy for us to understand and continue to build our confidence in what they are doing. 

What did you find most impressive about this company?

Their knowledge and understanding of the market and their guidance to efficiently generate leads impress us. Their team brought ideas we never thought about. Their feedback and swift responses to my needs are also great.

Are there any areas for improvement?

No, I don't see anything. 

5.0
Overall Score So far, I love their service and probably will continue to.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They are very flexible and punctually meet my needs.
  • 5.0 Cost
    Value / within estimates
    I care a lot about the budget, but their results are well worth it.
  • 5.0 Quality
    Service & deliverables
    They are brilliant and exceed my expectations with their knowledge and marketing background.
  • 5.0 NPS
    Willing to refer
    I love the work, and definitely will refer them.

Internal Communication App for Athletics Startup

"Atlasopen effectively managed the entire project, exceeding our expectations at every stage."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2017 - Dec. 2018
Project summary: 

Atlasopen designed and built an app that facilitates team communication. They handled each stage of the project, from wireframing to UX and logo design to development. 

The Reviewer
 
11-50 Employees
 
Melbourne, Australia
Jennifer Campbell
Co-Founder, Campbells Shoes Pty. Ltd.
 
Verified
The Review
Feedback summary: 

The app fulfilled initial requirements perfectly, boosting team creativity and making internal communication easy. Atlasopen took the lead from the start, set clear expectations, and delivered an excellent product. Their transparent communication eliminated any confusion.

BACKGROUND

Please describe your company and your position there.

I own a footwear and athletics startup.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Atlasopen?

We needed an app that would help our staff communicate with each other and share documents in an efficient, effective manner.

What were your goals for this project?

Our goals for this project were to facilitate and encourage the exchange of ideas between staff members.

SOLUTION

How did you select this vendor?

My team vetted three agencies to award a contract. Atlasopen stood out because they provided value beyond just app development. They could advise us about which features could be built in what timeframe. They also helped us design the UX by creating user stories, which we tested with some of our staff.

Describe the project in detail.

After kickoff, we had a series of meetings to discover what our staff wanted. Atlasopen initially created wireframes to determine which features our staff would value. After the staff gave feedback, they revised the designs to meet their needs. Once this process was complete, they designed the logo and added fonts and colors to our exact specifications. This paved the way for their engineers to build the app.

What was the team composition?

The team included a project manager, a designer, a backend developer, and a frontend developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The development of the app was a highly successful project. It increased communication and idea generation within the team.

How effective was the workflow between your team and theirs?

Our communication while developing and implementing the app was excellent. Atlasopen effectively managed the entire project, exceeding our expectations at every stage.

What did you find most impressive about this company?

Their most impressive characteristics were their excellent technical knowledge and their ability to manage my needs and expectations. They knew what they were talking about and could easily explain themselves.

5.0
Overall Score I'm very satisfied with the service provided.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were very responsive.
  • 5.0 Cost
    Value / within estimates
    They were well-priced and very competitive.
  • 5.0 Quality
    Service & deliverables
    The quality was excellent.
  • 5.0 NPS
    Willing to refer
    I will refer them.

Web Dev & Design for Stock Market Information Company

"They know what they're doing and are genuinely enthusiastic about building the website."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2018 - Ongoing
Project summary: 

Atlasopen built a WordPress website. They continue to develop features and implement SEO.

The Reviewer
 
1-10 Employees
 
Australia
Founder, Stock Market Information Company
 
Verified
The Review
Feedback summary: 

The website looks polished and professional. Atlasopen communicates clearly and is able to work independently. Their passion for the project has contributed to its growth and success. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Atlasopen?

I needed help with website development.

SOLUTION

What was the scope of their involvement?

They helped me develop my website using WordPress. We’re continuing to add features, and I’m also going to use them for SEO.

What is the team composition?

I work with a couple of guys.

How did you come to work with Atlasopen?

I did a Google search and sent out an email to several developers. One guy said he couldn’t do it, but that he had a friend who could. He gave me Atlasopen’s contact information.

How much have you invested with them?

$1,500.

What is the status of this engagement?

We started working together in January 2018 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m satisfied with their work. If I tell them to do something, they use common sense; I don’t have to tell them every little detail. I’ve had comments that the website looks professional.

How did Atlasopen perform from a project management standpoint?

They kept me in the loop. We communicate through email and phone calls, and I’ve met with them in person a couple of times.

What did you find most impressive about them?

They’re personable and have good communication skills. They know what they're doing and are genuinely enthusiastic about building the website. They like working on it and seeing it grow.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Dev & Design for B2C Software Company

“I’ve shown their work to a couple of my partners, and they’re really happy with it.”

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
Aug. 2017 - Ongoing
Project summary: 

Atlasopen developed, designed, and integrated a new architecture infrastructure application. They provided everything needed for this end-to-end process. The relationship is ongoing.

The Reviewer
 
1-10 Employees
 
Australia
Owner, B2C Software Company
 
Verified
The Review
Feedback summary: 

This capable team’s work delivers good outcomes. Through the use of Agile methodology, they provide a speedy and transparent prototyping process. This one-stop shop offers all the services needed, accompanied by clear communications and excellent project management.

BACKGROUND

Introduce your business and what you do there.

My company is a B2C company that supplies architectural services for business transformations and digital transformations, predominantly in telecom, retail, and financial initiatives in Australia.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Atlasopen?

I’m passionate about digitalization and artificial intelligence (AI).

SOLUTION

What was the scope of their involvement?

He did predominantly digital marketing for an end-to-end process application. They provided all the design requirements and the entire architecture infrastructure application integration. They covered everything. I gave them the detailed drafts of the requirements, the details of all the work, and my view of the architecture from an internal perspective. He provided the custom experience side of things. It’s a one-stop shop. We didn’t need to engage any other parties. That’s the good thing about Clarence and his team.

I’ve asked him to partake in other AI projects I have lined up for him.

What is the team composition?

The team has designated roles. There are 1 senior engineer and others who provide digital platforms, mobile platforms, native, and responsive design. They’re very capable.

How did you come to work with Atlasopen?

Clarence [Atlasopen] was introduced to me by a friend. He’s a clear communicator, and I knew he was the right person to pursue the business ventures with.

How much have you invested with them?

We’ve invested $100,000.

What is the status of this engagement?

We started working together in August of this year, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve done really well. I’ve shown their work to a couple of my partners, and they’re really happy with it. It’s a good outcome.

How did Atlasopen perform from a project management standpoint?

The prototyping was really fast because they use Agile methodology. You can visualize everything going on because they use collaboration tools. It’s very transparent and, from a customer perspective, it’s a great way to communicate with the development team. He writes very clearly in his emails. We had a weekly meeting for status updates.

What did you find most impressive about them?

Their maturity level is increasing, and they’re getting more experience as they’re doing more and more projects. It’s a good fit for my purposes and requirements. I will continue working with them.

Are there any areas they could improve?

They need to improve on the AI and the learning side of things if that’s the future. They’re trying to make sure that demand for the new technology is properly maintained.

Do you have any advice for potential customers?

They should engage their requirements, and they will see a good outcome for their project.

4.5
Overall Score He’s a great person to work with, a good communicator, and a trustworthy partner.
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer
    I have already recommended them. They’re currently working on a project that I introduced.