What evidence can you share that demonstrates the impact of the engagement?
Atlasopen delivered the structural aspects of the site we needed. Now, it’s up to our company to create new products to post and include and in our social marketing strategy.
The team’s work has been very good and well-received. People who have used the site have expressed that it looks really great and is functional. Based on their feedback, users can easily understand the angle we’re taking.
How did Atlasopen perform from a project management standpoint?
The project took a bit longer than we expected. Upon reflection, we could have been clearer about our needs and timeframe. Once we narrowed down and clearly explained, the project sped up and gained momentum.
Each week, we either met or touched base with the Atlasopen team. They have a board room set up in their office. I worked one-on-one with two resources who communicated requests to the rest of the team. It was direct, live communication. They worked on any problem that arose.
What did you find most impressive about them?
Before we first met with Atlasopen, we had seen the range of websites they’d created for past clients. They had done SEO and digital marketing for large scale businesses and created e-commerce websites for service-based companies.
We were amazed by their breadth of experience and diverse portfolio, especially as an emerging startup. Atlasopen is really great to work with and I would recommend them to anyone. They have a wide range of services to offer.
Are there any areas they could improve?
Atlasopen’s communication is fantastic, especially their email response rate. Earlier on in the project when we were fleshing out the scope, they probably could have asked a few more leading questions to fully understand the tone and feel of the site. As an ecommerce platform, creative visuals and direct customer dialogue is really important. This did no detract from the overall experience.
Do you have any advice for potential customers?
Be clear about what you want. Atlasopen is a very creative group. They’ll work with you to create the exact kind of site you want.
Have a clear understanding about your target audience and send them specific examples. Weekly communication worked well for us. Send regular emails to convey your ideas so they understand your intentions.