ataraxy

BACKGROUND

Please describe your company and position.

I am the Founder of Procueros

Describe what your company does in a single sentence.

Finishes and solutions for leather.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ataraxy to accomplish?

• We were looking for a solution that would allow us to print labels efficiently, facilitating the identification and tracking of our products throughout the entire production chain. The software needed to be easy to use, integrate with our existing system and be able to handle a wide range of label formats to suit various production needs.
• We needed a tool capable of collecting and organizing productive data in real time. This system should help us monitor production and facilitate data-driven decision making to continually improve our processes.
• Our final objective was the digital transformation of our production process. This involved not only automating manual tasks and digitizing records, but also implementing advanced technologies to improve inventory management and overall operational efficiency.

SOLUTION

How did you find ataraxy?

Referral

Why did you select ataraxy over others?

High ratings

How many teammates from ataraxy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Ataraxy to develop custom software, focused on the management and printing of productive data. The scope of work included:

• Requirements Analysis: Identification of business needs and definition of specifications for the software. 
• Design and UX/UI: Creation of a functional and user-friendly design, focused on usability. 
• Software Development: Included frontend and backend coding, as well as database configuration. 
• Thermal Printer Integration: Implementation of functionality for printing tickets from the software. 

The key deliverables were customized software with an intuitive interface, a robust backend, a secure database and the successful integration of the ticket printer, resulting in an efficient solution that improved our production process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Compliance with Established Objectives: All objectives defined at the beginning of the project were satisfactorily achieved, which is a key indicator of its success. 
• Improved Customer Management: We implemented a more efficient system to manage customer information, which resulted in better organization. 
• Optimization of Production Details Management: The software allowed for more detailed and precise management of production aspects, improving our ability to plan and execute productive tasks. 
• Efficiency in Printing Production Details: The integration of printing production details streamlined this process, making it faster and less prone to errors. 
• Improvements in Production Control Management: The system provided improved visibility and control over production processes, which facilitated the identification and correction of problems in real time. 
• Production Control Printing Efficiency: The ability to efficiently print production controls has significantly improved quality management and tracking on the plant floor. 

These tangible results not only show the success of the project in terms of meeting goals, but also in the substantial improvement of our production processes, evidencing significant progress in our operational efficiency and quality of service.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The management of the project by Ataraxy was outstanding, standing out for its transparency, honesty and efficiency. They stood out for: 

• Transparency and Honesty: They maintained open and clear communication throughout the project. 
• Speed in Management: They responded quickly to changes and needs, adapting with agility. 
• Meeting Deadlines: All deliverables were completed on time, respecting established agreements

What was your primary form of communication with ataraxy?

Virtual Meeting

What did you find most impressive or unique about this company?

The most impressive thing about Ataraxy was their exceptional communication and clarity at every stage of the project. They stood out for: 

• Excellent Communication and Clarity: They maintained constant and transparent communication, ensuring that we were always informed and comfortable with the progress of the project. 
• Responsibility and Commitment: They demonstrated outstanding dedication, treating our project as if it were their own and showing a strong commitment to its success. 
• Experience and Efficiency in Problem Solving: His vast experience was evident in his ability to anticipate and overcome obstacles quickly and effectively, which contributed significantly to the fluidity and success of the project.

Are there any areas for improvement or something ataraxy could have done differently?

We ran into teething problems due to a lack of suitable drivers for our specific brand of printer. However, it is important to highlight Ataraxy's proactive response to this challenge: 

• Collaborative Solution: We worked closely with the Ataraxy team to resolve these issues. Their collaborative approach and willingness to find solutions quickly were instrumental in overcoming this obstacle.

BACKGROUND

Please describe your company and position.

I am the Founder / CEO of InSquare Fit

Describe what your company does in a single sentence.

InSquare Fit is a pioneering fitness technology company that specializes in revolutionizing the way we approach exercise and well-being. Our core mission is to make fitness accessible, engaging, and effective for everyone, regardless of their fitness level, age, or location.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ataraxy to accomplish?

• Develop Clickable Mobile App Prototype

SOLUTION

How did you find ataraxy?

• Referral
• Other

Why did you select ataraxy over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from ataraxy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Wireframes - focusing on defining the app's flow, functionalities, content, and behaviours. To culminate in an internal and external final review. 
• User Interface - Develop the app's look and feel, as well as its interactions, done in sprints, with each approved page moving on to be coded. 
• Adjustments - applying feedback from previous reviews, supporting the development team, and conducting visual QA. Ending with an internal and external final review. 
• Clickable Prototype - provide a completed design to be transformed into a fully interactive, clickable prototype for demonstration to future users and investors.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Yes, these were all met and discussed n regular reviews

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they were extremely helpful, communicative and responsive.

What was your primary form of communication with ataraxy?

Virtual Meeting

What did you find most impressive or unique about this company?

Their depth of knowledge and willingness to get the job done were impressive. Federico is definitely and honest and genuine person willing to help at every stage of the process and also once the job is done.

Are there any areas for improvement or something ataraxy could have done differently?

None for me.

BACKGROUND

Please describe your company and position.

I am the Technical Program Manager of a telehealth clinic.

Describe what your company does in a single sentence.

We are a virtual telehealth clinic that provides culturally sensitive healthcare to the Spanish speaking population in the US.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ataraxy to accomplish?

• Develop a pricing funnel.

SOLUTION

How did you find ataraxy?

Referral

Why did you select ataraxy over others?

• Great culture fit
• Good value for cost
• Referred to me
• Professionalism

How many teammates from ataraxy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed to create a pricing funnel that took in user information based on the needs from our service. It utilized an external Healthcare API as well Stripe and Calendly. This was developed using NextJS and deployed through AWS.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the initial design and development we were updated on the progress promptly and in detail. We had a ticketing system in place and they would move things along as they progressed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They did deliver items on time and we were always aware of where the project was in terms of progress and completion.

What was your primary form of communication with ataraxy?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We always had full confidence in the team's exceptional ability to get the job done. When unforeseen challenges arose, they didn't just bring problems to the table; they proactively crafted solutions, demonstrating both their commitment to excellence and their mature approach to problem management.

Are there any areas for improvement or something ataraxy could have done differently?

n/a

BACKGROUND

Please describe your company and position.

I am the Co-Founder & Head of Delivery and Operations of Horus

Describe what your company does in a single sentence.

We are a mobile development studio

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ataraxy to accomplish?

• Develop an advanced chatbot with AI capabilities to enhance user interaction on a mobile application
• Integrate the chatbot with existing databases to provide personalized responses and efficient assistance

SOLUTION

How did you find ataraxy?

Referral

Why did you select ataraxy over others?

High ratings

How many teammates from ataraxy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• AI Chatbot Development: Advanced chatbot creation using AI technologies for natural, human-like conversations. 
• Integration with Databases: Connecting the chatbot to internal databases for relevant information access, enabling personalized responses and assistance based on user data. 
• Mobile App Integration and UX/UI Design: Ensuring full integration of the chatbot into the mobile app with an intuitive user interface and optimized user experience. 
• Testing and Optimization: Conducting thorough testing for effective functionality and accuracy of the chatbot, including conversation validation, error handling, and user feedback for continuous improvements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduction in customer service inquiries, demonstrating the chatbot's effectiveness in resolving common questions and issues. Increase in user retention for the application, reflecting the added value of the chatbot to the overall user experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ataraxy demonstrated exceptional project management, delivering all items within the agreed timelines. They were highly responsive to our needs, adapting swiftly to changes and providing effective solutions. Their proactive and regular communication kept us well-informed and facilitated effective collaboration throughout the project.

What was your primary form of communication with ataraxy?

Virtual Meeting

What did you find most impressive or unique about this company?

The most impressive aspect of ataraxy was their innovative approach to integrating AI technology. Their ability to create a chatbot that not only responds accurately but also learns and adapts to user interactions was particularly remarkable. Their cutting-edge application of AI sets them apart, showcasing their technical expertise and commitment to delivering advanced and user-centric solutions.

Are there any areas for improvement or something ataraxy could have done differently?

While the final product met our technical requirements, Ataraxy could enhance their service by providing more comprehensive documentation and user guides, facilitating easier management and maintenance of the system on our end