We Make Software

Astec is an IT services provider that drives companies forward by developing digital solutions that empower customers and employees.

Working from our offices in Poland, we make software used mainly by the automotive industry and enterprises operating critical infrastructure, e.g. energy and telecommunications.

With our competencies in web, mobile, cloud, geospatial, e-commerce and cybersecurity technologies, we also support service providers and software companies with dedicated teams working remotely in the client’s environment.

Focused on providing a high quality workplace, space and comfort, we support our employees in achieving their professional as well as private goals, which is reflected in individually tailored development paths, flexible working time, as well as remote work possibilities.

Astec’s competitive advantage is the experience gained during 25 years of solving digital challenges for enterprise clients. We successfully completed many difficult projects, building a strong reputation among service and tech leaders. This track record, combined with the high quality of our talent, allows us to compete for the most ambitious projects.

We serve:

Enterprises

Some of the largest companies rely on Astec's software. Thanks to our flexibility and adaptability we are able to act quickly and meet individual requirements.

IT Service Providers

IT service providers grow faster, deliver larger projects, gain access to expertise and increase profit margins together with Astec.

Startups

Startups require know-how to build cutting-edge digital products. As we have built several successful products ourselves, we are the right tech partner for them.

 
$10,000+
 
Undisclosed
 
50 - 249
 Founded
1993
Show all +
Zielona Góra, Poland
headquarters
  • Stanisława Wyspiańskiego 11
    Zielona Góra 65-036
    Poland
other locations
  • Władysława Syrokomli 7
    Kraków 30-102
    Poland

Portfolio

Multi-Factor Authentication for Employees (SaaS) Image

Multi-Factor Authentication for Employees (SaaS)

Objective

Understanding the growing need for data protection, our client wanted to build a cybersecurity SaaS product that they could sell to enterprises.

Challenges
  1. Product Specification: The supplier should do the research to design and specify a solution that would enable the client to serve a lucrative, predefined market.
  2. Enterprise IT: It was important that the
supplier had an understanding of enterprise IT infrastructure and experience in dealing with authentication systems used by companies employing thousands of people.
  • Talent: The team working on the product needs to be stable and shouldn't have to invest too much time in knowledge transfer. The supplier should be able to attract the best talent and also retain it.
  • Solution

    Having an understanding of the cybersecurity landscape, Astec came to the conclusion that the authentication of internal and external users is a fundamental part of every organization’s cybersecurity policy. The decision was made to build a product that secures remote access to networks and applications for employees using multi-factor authentication.

    Result

    Astec built a cloud-based solution that enables integrations with VPNs, firewalls and applications used by enterprises. Mobile authenticator apps allow users to use their mobile devices as authentication tokens.

    Measurement Equipment Management for Huawei

    Astec developed Measurement Equipment Management, an application for Huawei OWS that helps telecommunication companies to quickly locate and book measurement tools that are available near field engineers who need to accomplish their tasks in the field.

    MEM works in web browsers as well as on mobile devices.

    Additionally, MEM provides an admin dashboard that shows information about when and how often devices are

    used, which allows the customer to save money by getting rid of unused equipment.

    Reviews

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    IT Platform for Telecommunications Company

    “They’re a young and flexible team.”

    Quality: 
    4.0
    Schedule: 
    5.0
    Cost: 
    3.0
    Willing to refer: 
    5.0
    The Project
     
    Confidential
     
    Sept. - Dec. 2018
    Project summary: 

    Astec provided resourced to assist an internal development team in optimizing an online operation management system. They worked with a variety of technology, including Java, JavaScript, Python, and AWS.

    The Reviewer
     
    10,001+ Employees
     
    Dusseldorf, Germany
    Project Manager, Telecommunications Company
     
    Verified
    The Review
    Feedback summary: 

    Astec delivered quality work, and their help allowed internal developers to focus on other pressing tasks. They were highly professional throughout the engagement, managing their time well and accommodating all needs and requests. The positive experience set the foundation for a lasting partnership.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    We’re a large telecom company that provides equipment and services to multiple operators, enterprises, and individuals that use our line of smartphones and home devices. I’m the project manager for our German offices.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Astec?

    We have a managed service agreement with a large telecom carrier, and we have an online IT system that supports their operations. We needed to implement several optimizations, so we were looking for an experienced development agency that was familiar with our line of business.

    SOLUTION

    What was the scope of their involvement?

    Astec provided resources to supplement our internal developers in updating the IT support system. It’s a complex platform with many moving parts. All of our customer data is cloud-based, so we use AWS as our datacenter. Their team also worked with Java, JavaScript, and Python. The finished product is a dashboard that allows us to track the spare parts and consumables used in our managed service agreement.

    What is the team composition?

    They provided enough resources to handle the parts of the project we outsourced to their team.

    How did you come to work with Astec?

    We shared our requirements with our procurement department, and they searched for vendors online. We vetted a lot of companies and reviewed their certifications. After a few workshops, we shortlisted several candidates. We landed on Astec for a few reasons. First, they’re located in Poland, which is a member of the EU, so we knew that any data interactions between us would be secure and in line with the new GDPR policy. Second, they had proven software development experience. Lastly, they seemed very eager to work with us, and their price was within our budget.

    What is the status of this engagement?

    We officially partnered with them in September 2018 and finished the bulk of the work in December 2018. We went through an acceptance testing phase in January 2019.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    So far, the results have been good. With their help, we were able to improve the IT system without using our limited amount of internal resources.

    How did Astec perform from a project management standpoint?

    They’re a professional team with great time management and technical skills. We’ve recently asked them to resolve a leftover issue, and they were just as timely as they were during the development process. Additionally, the team is very collaborative. Their English skills are great.

    What did you find most impressive about them?

    They’re a young and flexible team. Large companies tend to have tedious processes, so we aim to work with smaller partners that offer a more dynamic partnership. Astec was perfect in this regard.

    Are there any areas they could improve?

    No, we’re happy with the experience. Whenever another project comes up, we’ll look to Astec for assistance.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
      We didn’t run into any scheduling issues.
    • 3.0 Cost
      Value / within estimates
      The price was a bit high compared to our other options.
    • 4.0 Quality
      Service & deliverables
      The quality is good, but there’s still a few issues.
    • 5.0 NPS
      Willing to refer

    Custom Java Software Dev with Automatic PPT Outputs

    “They’re perfect, and I’m extremely satisfied.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    4.0
    Willing to refer: 
    5.0
    The Project
     
    Confidential
     
    Apr. 2018 - Ongoing
    Project summary: 

    Astec helped create an improved version of an existing app from scratch, designing the frontend using Angular 5. The app allows multiple users to enter data and generate PowerPoint presentations automatically.

    The Reviewer
     
    501-1000 Employess
     
    Munich Area, Germany
    Project Lead, IT Services Provider
     
    Verified
    The Review
    Feedback summary: 

    Astec’s collaboration resulted in a stable and error-free app. The team excels in critical thinking, working to fully understand the end goals of the product and offering beneficial suggestions for improvement. They deliver strong expertise and responsive customer care.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    We’re an IT organization developing and implementing customer-specific software. Our focus is on the automotive industry. I’m the project lead in our project with Astec.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Astec?

    We had a developer shortage in our company, and we needed resources and support for a project updating an application for one of our customers.

    SOLUTION

    What was the scope of their involvement?

    We’re starting from scratch to implement an updated version of an application. The updated version will include all of the features of the initial app along with some new features. The frontend was done using Angular 5. I made all the sketches with the customer, detailing what the product should look like. The developers from Astec built it based on those sketches.

    The platform is a collaboration tool between different resources in our customer’s ecosystem, and its main goal is to evaluate car concepts. Multiple users can make edits on the same field. A key feature of the app is the ability to export PowerPoint presentations. People fill in their data in our app and then directly download slide presentations, saving time on the company’s end.

    What is the team composition?

    We started working with two developers, then added two more. The team size was reduced later on. Astec’s primary role was development initially, but we’ve expanded their role to include technical coordination.

    How did you come to work with Astec?

    We’ve run multiple projects with Astec. We had good experiences with them, so we decided to bring them in again for the current project.

    What is the status of this engagement?

    We started working with Astec in April 2018, and the project is ongoing, although at a lower scale. We hope to continue its development on an indefinite basis.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    Astec has performed exceedingly well. We’ve had no bugs or defects in the app. They’re perfect, and I’m extremely satisfied. They think before developing something, instead of doing it blindly. They think and ask questions about why a feature is important, and they make technical proposals when they identify something that would be better for the customer.

    How did Astec perform from a project management standpoint?

    Their speed was great, and they were always on time. The team used an agile methodology, dividing the project into sprints. We reviewed all of the Scrum artifacts daily and communicated via Skype.

    What did you find most impressive about them?

    They quickly provided us with two additional developers when we asked for them. They respond quickly when there’s a need, and they provided highly qualified resources. Their developers think and don’t just implement requirements blindly.

    Are there any areas they could improve?

    One of the developers had difficulties with English, but that was to be expected and we could cope with it. Astec also provided internal English lessons for this developer, so his English improved gradually. It would be an advantage if the developers knew German.

    Do you have any advice for future clients of theirs?

    I can only recommend them. They’re the best developers I’ve had on my project. Clients should trust the team’s recommendations. Get to know each other and respect each other.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
      Deadlines were always met.
    • 4.0 Cost
      Value / within estimates
      They’re a bit too expensive for us.
    • 5.0 Quality
      Service & deliverables
      Astec provided the best quality service we’ve had on a project.
    • 5.0 NPS
      Willing to refer
      I’m already recommending them to everybody.

    Customer Support & Staff Augmentation for Software Firm

    “I’m confident in the caliber of their candidates; each one has an appropriate level of expertise and suitability.”

    Quality: 
    5.0
    Schedule: 
    4.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Confidential
     
    July 2017 - Ongoing
    Project summary: 

    Astec provides mobile consultants to augment a customer support team. They primarily answer support calls logged by our customers and partners receive customer calls and provide workarounds for GIS spatial software issues to facilitate official fixes.

    The Reviewer
     
    10,000+ Employees
     
    United Kingdom
    Senior Staff Customer Support Team Manager, Software Firm
     
    Verified
    The Review
    Feedback summary: 

    The internal customer support team has surpassed service level agreement targets and Astec has contributed to these efforts. Not only are the consultants technologically adept, they understand the software and can handle complex cases independently with quick turnaround times.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m a senior customer support team manager for a global software provider. While our products span various business areas, my team focuses on administering customer support for geographic information system (GIS) spatial solutions.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Astec?

    We were looking for experienced mobile consultants to supplement the UK customer support team during periods of caseload surge and backfill. This primarily involved responding to customer support calls and providing problem resolution. The consultants needed to support our team and hit the ground running with minimal support.

    SOLUTION

    What was the scope of their involvement?

    Astec has assigned mobile consultants to augment our internal customer support team. If a customer has a particular challenge when using our software, they or one of our partners log the case, and Astec’s consultants respond to the call.

    In their role, they’re responsible for providing first- and second-level help desk support as outlined in our service level agreement (SLA) with our customers. This includes reproducing the issue, responding to the customers, providing workarounds, and resolving the case while we develope official patches. Currently, they answer calls from Europe, the Middle East, Africa, and Russia.

    What is the team composition?

    We’ve worked with Astec’s team lead to onboard candidates based on our needs, starting with three consultants and ramping down as we recruited full-time heads internally. The first Astec positions finished earlier in July 2018, and the remaining two will finish toward the end of January 2019.

    How did you come to work with Astec?

    I looked at a number of suppliers before ultimately selecting Astec. As an accredited solution provider for our software, they already had demonstrable expertise as well as a relevant product portfolio experience.

    Once we engaged them, I provided Astec with a statement of work detailing the necessary skills and key deliverables. They then presented a selection of candidates, and I interviewed them. In the end, I chose their consultants in Poland because of their high-level English communication skills.

    What is the status of this engagement?

    Their work started in July 2017 and is ongoing.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    Astec’s consultants have allowed us to divide the caseload between more people, which has subsequently increased our internal bandwidth. Our existing team now has more time to focus on other core activities such as onboarding and mentoring new staff.

    Moreover, they’ve helped us exceed our SLA targets across the board. Because the consultants have a high degree of technical expertise, they’re able to answer complex software issues independently and often resolve cases with quick turnaround times.

    How did Astec perform from a project management standpoint?

    It can be challenging to work with a customer support team when they’re in a different country, but we haven’t faced any issues. We communicate through Skype as needed, and it’s convenient to work with a single point of contact who can relay my messages to the company.

    We also have them linked to our collective help desk number. That way, they can receive customer calls on their computers, and we’re able to fully utilize them as part of our internal team.

    What did you find most impressive about them?

    I’m confident in the caliber of their candidates; each one has an appropriate level of expertise and suitability.

    Are there any areas they could improve?

    No, I don’t think so.

    Do you have any advice for potential customers?

    Keep up with communication and make sure you’re clear about your expectations and instructions. Once they know what they’re doing, they’re on the job and handle things well.

    5.0
    Overall Score
    • 4.0 Scheduling
      ON TIME / DEADLINES
      While we don’t have schedules per se, their communication skills are strong.
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Process Integration for Geospacial Product Firm

    "They’re very flexible and can scale resources when we need them."

    Quality: 
    4.5
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $200,000 to $999,999
     
    Jan. 2017 -Ongoing
    Project summary: 

    Astec builds websites and portals for third-parties. For one project, they developed a process integration product on Java Enterprise.

    The Reviewer
     
    1-10 Employees
     
    Leipzig, Germany
    Head of Product Developement, Software Firm
     
    Verified
    The Review
    Feedback summary: 

    The product received positive user feedback for its reliability and dependable performance. Astec’s flexible approach to the partnership makes scheduling one of the team’s strengths. They grasp the project specifications well and complete deliverables in an organized fashion.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m a team lead for product development at a software firm. We develop geospacial products for big utilities, mostly transmission system operators (TSOs) for gas pipelines and power utilities.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Astec?

    We were developing a new product with process integration and wanted to integrate a workflow engine in our product.

    SOLUTION

    What was the scope of their involvement?

    We develop websites and portals for our end-clients. When customers send us a request, we translate that into a task and give it to Astec. The team has helped us with a business process modeling workflow engine. That solution runs on Java Enterprise.

    What is the team composition?

    Currently, we work with one developer, but the team had two developers at an earlier point. We have one developer on our side who’s responsible for communicating with Astec.

    How did you come to work with Astec?

    My company worked with Astec before I did. They work with the same businesses and products we do in Germany, but they do it in Poland. We buy resources from them because they have what we need.

    How much have you invested with them?

    We spend $100,000 per year.

    What is the status of this engagement?

    We started working together in January 2017 and the partnership is ongoing.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    The solution is dependable and reliable. We’ve already positive feedback after shipping some functionality from Astec to our customers. The feedback was good.

    How did Astec perform from a project management standpoint?

    The developer understands the programming requirements and completes those functionalities via the Jira ticket system. He has good English skills as well. The team holds bi-weekly sprint meets. We then have a refuel meeting to check the source code and a subsequent review with them.

    What did you find most impressive about them?

    We enjoy working with them. They’re very flexible with their resources and can scale them when we necessary.

    Do you have any advice for potential customers?

    The best thing would be to speak Polish if possible. We communicate in English to accommodate the German-Polish language barrier. Some miscommunications occur with the developer, but that’s normal under such circumstances.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
      It’s really good.
    • 5.0 Cost
      Value / within estimates
    • 4.5 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Java Management Application for Germany IT Firm

    “They’re long-term partners that support us.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    4.0
    Willing to refer: 
    5.0
    The Project
     
    $1,000,000 - $9,999,999
     
    2013 - Ongoing
    Project summary: 

    Astec developed a Java-based committee management system for a large company. They currently provide ongoing maintenance and implement new features.

    The Reviewer
     
    501-1000 Employess
     
    Munich, Germany
    Business Lead Purchasing, IT Firm
     
    Verified
    The Review
    Feedback summary: 

    Astec produces high-quality code and develops secure software. They confidently tackle every aspect of a project and deliver reliable results. Executive-level participation facilitates a smooth engagement. They’re trustworthy individuals that proactively approach collaborations.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    My department is a mid-term IT firm that manages the purchasing processes of our customers. We primarily perform SAP and Java services for large automotive companies.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Astec?

    We needed to outsource various IT development projects, due to the fact that we do not have the internal resources available to deliver every product ourselves. We wanted to optimize costs in our projects by installing nearshore suppliers.

    SOLUTION

    What was the scope of their involvement?

    They led the development of an internal management system for an international company. The software provides the client with a secure system that stores information. They provide clients with ongoing maintenance and support.

    Astec's work is mostly Java-based. They implement applications either without our functional support or sometimes collaborate with our team. In the second case, we have a functional coordinator who does the design for the applications while Astec provides the supporting programming. 

    Currently, they're working on three different projects simultaneously. They provide operational maintenance and software optimizing.

    What is the team composition?

    I work directly with the owner of Astec. The operational handling of the project is done by an installed project manager who is in contact with Astec's lead developer. In total, they’ve allocated around 12 developers to work on our projects.

    How did you come to work with Astec?

    One of our managers knew the managing director of Astec.

    How much have you invested with them?

    We spend more than €1 million (approximately $1.1 million USD) for their services per year.

    What is the status of this engagement?

    We started working together in 2013 and the engagement is ongoing.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    We’re more than satisfied with Astec. We receive positive feedback from our customers in regards to the quality of deliverables. Their efforts generate repeat business and new orders.

    How did Astec perform from a project management standpoint?

    We utilize a scrum methodology. Unlike other companies we’ve worked with, they’re capable of managing the project without much oversight. Jira and Confluence are our main communication and organization tools.

    What did you find most impressive about them?

    Their code quality is excellent. Astec is capable of organizing documents, translating communication, and interfacing with clients. Other outsourcing companies aren’t usually able to provide such accommodations.

    Are there any areas they could improve?

    Despite ongoing efforts, their language skills could be improved as German is sometimes a must for our end customers. For the future, we probably would like them to build up second level operational tasks as well as provide developments. 

    Do you have any advice for potential customers?

    Openly communicate with them from the beginning. Visit their office and meet the team. You’ll learn to trust them.

    5.0
    Overall Score They’re long-term partners that support us.
    • 5.0 Scheduling
      ON TIME / DEADLINES
      They’re on time
    • 4.0 Cost
      Value / within estimates
      There are cheaper options.
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Mobile App Improvements for Automobile Manufacturer

    “They deliver very high quality results.”

    Quality: 
    5.0
    Schedule: 
    4.5
    Cost: 
    4.0
    Willing to refer: 
    5.0
    The Project
     
    Confidential
     
    2014 - Ongoing
    Project summary: 

    Astec developed a client server application with a mobile interface using Java and JavaScript and an Oracle Database. The app is an internal collaboration tool that manages and escalates meeting topics.

    The Reviewer
     
    51-200 Employees
     
    Germany
    Head of IT, IT Service Provider
     
    Verified
    The Review
    Feedback summary: 

    The Astec team received strong appreciation for their work, especially for their code quality and frontend work. They contributed to high approval ratings in a survey for 2017. The team delivers frequent communications, keeping customers well informed, and excels at working autonomously.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    We are a software development provider working with customers in the automotive industry. We produce administration, logistics, and production tools for factories.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Astec?

    We were getting too many orders from customers and didn’t have enough people on our internal team with the required skills. We sought the support of partner companies for a couple of customer projects.

    SOLUTION

    What was the scope of their involvement?

    Astec has served as an external delivery center for dedicated projects.

    They developed an internal collaboration tool used by a customer. It’s a client server application with a mobile interface. It was built using Java and JavaScript, and it uses Oracle Database. Astec proposed a couple of mobile frameworks, out of which the customer chose one.

    One of the tool’s features is related to the management of meeting topics. Astec developed a streamlining process for escalation management within the customer’s meeting templates.

    They maintained contact with the customer in order to determine which requirements could be delivered within the shortest timeframes and at the lowest cost.

    What is the team composition?

    We started by using three developers from their team. We used as many as 10 during peak times. I had a main contact from their side.

    How did you come to work with Astec?

    I knew two of their team members from previous projects. We first engaged them for a 30-day trial project. Its success determined the continuation of the collaboration.

    What is the status of this engagement?

    We started working with Astec in 2014. We have retained them until the end of 2018 for the current project.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    One of the reasons we have used them is that they deliver very high quality results. We needed a partner that we could trust and Astec was that partner. Our main goal was to deliver requirements, and their team delivered to the full satisfaction of our customer, who was satisfied with the code quality and frontend of the solution.

    We send yearly satisfaction surveys to our customers. We saw a very high approval rating for 2017, which was a pleasant surprise for us.

    How did Astec perform from a project management standpoint?

    They maintain close interactions with our customer, sending regular reports about the next steps and the development results. This is one of the reasons our customer was very satisfied in the end. We have good communication during stand-up meetings using Skype. We also visit the customer onsite for 10 days a year.

    What did you find most impressive about them?

    Astec stood out in terms of quality of code and timeline management. I am satisfied with the results of their work, and I would use them again in the future in favor of other developers. They were able to handle everything without too much support from our side. This means that we didn’t encounter additional costs for escalation management between their team and the customer.

    Astec was brought in for team augmentation, and we didn’t expect them to handle every part of the development. They delivered everything with no need for us to escalate any part of the work. This was my first engagement as project leader in 15 years where I didn’t experience any big issues. I have more time to focus on internal IT without worrying about issues on Astec’s side.

    Are there any areas they could improve?

    No.

    Do you have any advice for future clients of theirs?

    My recommendation for customers looking to work with any provider is to start with small projects. This will allow them to determine the collaboration roles. It’s the only reasonable way of managing the collaboration with a developer.

    5.0
    Overall Score
    • 4.5 Scheduling
      ON TIME / DEADLINES
    • 4.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer