What evidence can you share that demonstrates the impact of the engagement?
Their team not only knows what they’re doing but is also made up of great people. When I ask a computer question, they explain the answer well without making me feel stupid. Also, their team will work with other companies to lighten my workload. For example, we have a church database on the server. If there’s a problem, I call Assured Technology Solutions to work with the company that manages the server.
How did Assured Technology Solutions perform from a project management standpoint?
If there are urgent issues, they respond well. For issues that aren’t urgent, we don’t set a deadline. But when I call them, they assign an available technician who follows up with me right away.
What did you find most impressive about them?
I trust Assured Technology Solutions. We have confidential information, but I trust their technicians. I not only trust their work but also trust them as people.
Are there any areas they could improve?
No, I can’t think of anything.
Do you have any advice for potential customers?
Work with them. You won’t regret it.