Effortless IT Solutions: Simplify, Secure, Succeed
Empower Your Business with Assistech’s Tailored IT Solutions At Assistech, we help businesses streamline operations, enhance security, and improve communications through bespoke technology solutions.
With the ever-increasing reliance on technology, managing your IT systems should be a priority—not a distraction. That's where we come in. Why Choose Assistech? In today's fast-paced business landscape, IT and telecommunications issues can quickly overwhelm your team.
Time spent troubleshooting and maintaining systems detracts from your focus on growth and strategy. Assistech provides the expertise to handle these challenges efficiently, allowing you to focus on what matters most: running your business.
We offer: Comprehensive IT Support: From desktop computers and mobile devices to office phones, we ensure all your technology functions seamlessly.
Tailored Solutions: Our team works closely with you to understand your unique business needs and optimise your IT infrastructure accordingly.
Enhanced Security: Safeguard your systems and data with robust security measures, keeping your business protected against evolving threats.
Reliable, Flexible Support: Our professional IT help-desk services ensure that your systems are running smoothly with minimal downtime.
Seamless Integration: Whether you're a startup or a multinational corporation, we tailor our solutions to fit businesses of all sizes, ensuring smooth integration across departments.
Time & Cost Efficiency: With Assistech handling your IT needs, your team can focus on business growth, rather than dealing with technical issues.
Who We Serve
Assistech supports a wide range of organisations, including: Startups Established businesses Not-for-profits Government departments Multinational corporations
No matter your size or sector, Assistech is here to enhance your systems, simplify your processes, and provide the strategic IT support your business needs.
Managed IT Services & Cybersecurity for Accounting Firm
CybersecurityIT Managed Services
$50,000 to $199,999
Mar. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They truly understand the needs of an accounting firm."
Feb 17, 2025
Audit Specialist, Bennett & Clarke Pty Ltd
Mike Jansky
Financial services
Sydney, Australia
11-50 Employees
Online Review
Assistech PTY LTD provides ongoing IT support and cybersecurity services for an accounting firm. The team manages the client's network security, data backups, system maintenance, and software updates.
Thanks to Assistech PTY LTD's services, the client's systems have become more reliable with less downtime. The team delivers on time, quickly responds to needs, and demonstrates a reliable and professional approach. Their tailored solutions and proactive approach have impressed the client.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Audit Specialist of Bennett & Clarke Pty Ltd
Describe what your company does in a single sentence.
We are a professional accounting firm dedicated to helping businesses manage their finances, tax compliance, and growth with expert advice and personalised service.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Assistech PTY LTD to accomplish?
IT Support
CyberSecurity
Backup
SOLUTION
How did you find Assistech PTY LTD?
Online Search
Why did you select Assistech PTY LTD over others?
Close to my geographic location
Pricing fit our budget
Good value for cost
How many teammates from Assistech PTY LTD were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Assistech has been an essential partner in keeping our accounting firm running smoothly. They manage our IT needs, including network security, regular data backups, system maintenance, and software updates, ensuring everything stays secure and reliable.
Their quick response times and solid advice mean we don’t have to worry about downtime, lost data, or tech issues disrupting our work. They also assist with compliance requirements, secure remote access, and optimising our workflow with the right IT solutions.
They truly understand the needs of an accounting firm, and their support has been invaluable in helping us stay focused on our clients. Highly recommend!
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Since working with Assistech, we've seen real improvements in how smoothly our firm operates. Our systems are more reliable, with less downtime, and we no longer worry about security or data loss thanks to regular backups and stronger protections. When issues do come up, their quick response means we’re back to work without major disruptions. They’ve also helped ensure we meet compliance requirements, giving us peace of mind when handling sensitive client data. Overall, their support has made our day to day work easier and more efficient, allowing us to focus on serving our clients.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Assistech has been reliable and easy to work with from day one. They deliver what they promise on time and are always quick to respond when we need support. Whether it’s setting up security measures, managing backups, or troubleshooting an issue, they handle everything efficiently without disrupting our work. If we have a problem, they’re on it straight away, and we never feel like we’re left waiting. Their approach is professional and proactive, making IT one less thing for us to worry about.
What was your primary form of communication with Assistech PTY LTD?
In-Person Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What stands out most about Assistech is their deep understanding of our business needs. They don’t just fix problems they take the time to understand our specific challenges and offer solutions that fit. Their quick response times and proactive approach to preventing issues before they arise are invaluable. They also make sure everything is tailored to what an accounting firm needs, from compliance to data security. It's rare to find an IT partner that feels so invested in your success.
Are there any areas for improvement or something Assistech PTY LTD could have done differently?
Overall, we’ve been very happy with Assistech’s service. One tiny thing that could be improved is the formatting of email updates—sometimes they’re a bit hard to read quickly. It’s a very minor detail, but a clearer layout would make things even easier to follow.
RATINGS
5.0
"Our experience with Assistech has been exceptional. They’ve been reliable, efficient, and a true partner in helping us run our business smoothly."
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