Can you share any information that demonstrates the impact that this project has had on your business?
The platform they delivered is the foundation of our company. Without it, we wouldn't exist. The platform runs smoothly, with no problems other than minor bugs that they quickly resolve. Users have responded wonderfully to it.
How was project management arranged and how effective was it?
After deciding to work with them, we met to discuss the details of the platform, which was extremely useful. They offered a comprehensive service. We worked closely and had no problem discussing requirements or improvements. We met once a week and used Trello and Slack to keep in touch.
What did you find most impressive about this company?
The main highlight was their proficiency and knowledge in all areas, which became even more evident as the project progressed. They were extremely trustworthy, ethical, and transparent. They reported the hours spent on our project, but we could also request meetings to discuss the details.
Are there any areas for improvement?
The only thing that comes to mind is their hourly estimates. We resolved this, and it wasn’t a major issue, but there were some significant differences between the estimates and the actual hours worked. Adjusting their estimates, or even giving us a heads-up, would have avoided friction.