Can you share any information that demonstrates the impact that this project has had on your business?
We’ve developed a more professional product that has allowed us to start bringing the early-adopter phase to the market. We are now actively marketing the product, which was a major long-term goal for us.
Our next major goal is to reach a certain level of maturity, going from the early-adopter phase—where bugs and not-fully developed features are to be expected—to having the features the customer needs in place and working properly 80% of the time. Hopefully, we’ll be finished at least with our planned, core features by the end of February. We then hope to achieve product maturity by mid-year—July or so.
How was project management arranged and how effective was it?
Pablo coordinates with four people on the TWE team: myself, our graphic designer and UX expert, our operations manager and one of our chief engineers. We communicate over Slack, email and web conferences. We have scheduled calls on Thursdays and use Slack to collaborate throughout the week. Our tracking methodology is pretty standard, with Jira for ticketing and a Kanban board for managing the project. I add tasks directly to the board and assign them.
When dealing with larger requirements, asap gives me estimates regarding time expectations to get an idea of the cost and I approve them accordingly so they can be implemented. Pablo also provides weekly breakdowns on the number of hours, which, together with a monthly report, makes billing and productivity easy to follow.
What did you find most impressive about this company?
is very easy to collaborate and communicate with as everyone has good bedside manners. I also appreciate the way billing is handled. Sometimes PMs, and even competitors in our own business, gauge their customers by overbilling. That is not the case with asap; Pablo bills us very fairly and it actually doesn’t add up to that much. He adds a lot of value for the money we pay.
Are there any areas for improvement?
That’s a tough question; I’d say anybody can find something to improve. In this case, it might be making what each member is capable of more clear. I feel knowing their exact level of proficiency would aid communication.
But that’s the only thing I can think of. I hope the work stays as rigorous and intense as it has been so far because we have a lot left to do. We haven’t worked together for that long and I hope it stays consistent since, if it does, it would be the perfect partnership for us.