ARTLAMA

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Kupferflaschen Bottle Shop, a company that sells copper bottles for Ayurvedic water purification.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ARTLAMA to accomplish for Kupferflaschen Bottle Shop?

Our main objective was to get our shop live and fully functional. We were looking for a partner who could handle the technical side of WordPress while keeping an eye on the design and marketing. We didn’t want a generic template; we needed a custom feel that would build trust with our customers.

SOLUTION

What was the scope of their involvement?

ARTLAMA has helped us launch the initial version of our website, tested everything, and then helped us refine it into the full-scale shop we have now. Basically, we’ve hired them to turn a concept into a scalable sales engine.It’s been a complete end-to-end process. ARTLAMA hasn’t just built a site and left us to it; they’ve taken our initial concept and turned it into a professional digital brand. The scope has been quite broad because we’ve been working together for three years.It started with the UI/UX design. ARTLAMA needed to make sure the site felt premium and trustworthy since we’re in the wellness space. Then came the full WordPress development, setting up the entire e-commerce infrastructure so that the checkout and user journey were seamless.What I’ve found really helpful is that we started with an MVP to test the market first. Once that proved successful, the scope expanded into full-scale implementation, including speed optimization and ongoing digital marketing support.To be specific, Diana (Founder) was essentially the lead for the entire technical and strategic rollout. She didn’t just act as a consultant; she was hands-on with everything. She was directly responsible for setting up the entire product catalog, making sure all the variations and high-quality imagery looked perfect.She also handled the full payment integration, which was a huge priority for us — everything from credit cards to PayPal had to work flawlessly from day one. Beyond the shop itself, Diana also took charge of our initial marketing campaigns. This was a big deal for us because she didn’t just build a “silent” website; she made sure it had the tracking and strategy behind it to actually attract customers.In terms of deliverables, we’ve received a fully customized, high-converting online store, a consistent visual brand identity for the web, and a strategic marketing setup that we still use and refine today. They still handle our technical maintenance, so it’s an ongoing partnership.

How did you come to work with ARTLAMA?

They were referred to me. I chose them over other options because they were close to my geographic location, their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.

How much have you invested with them?

We’ve spent around $50,000.

What is the status of this engagement?

We started working with them in September 2023, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The most obvious outcome has been the immediate shift from “just an idea” to a professional, revenue-generating store. Since we launched the full version, we’ve seen a steady month-over-month increase in traffic, but the real win has been the conversion rate.Before the redesign and optimization that Diana did, people would visit the site but not always finish the purchase. After she streamlined the checkout process and improved the mobile experience, we’ve seen a much higher percentage of visitors actually turning into customers.Another big measurable for us has been site speed and SEO. We’ve gone from being buried in search results to ranking for some of our key terms, which has brought in organic sales without us having to spend more on ads. Plus, the feedback from our customers has been great — people often mention how “clean” and “easy to use” the shop is.We’ve started completely from scratch — zero visitors, zero sales. Now, we’ve reached about 1,000 organic visitors per month without spending a single cent on ads. To be honest, it’s been a bit of a shock to see that kind of organic traction so quickly; it’s been a very pleasant surprise.On top of that, Diana has set up our first advertising campaigns. I was nervous about the initial investment, but we got our first order within the very first month of launching. The most impressive part? Within just a few months, the project has already paid for itself. All our initial costs have been covered by the sales we’ve generated. Seeing the project become self-sustaining and profitable that fast has been more than we had hoped for.It’s basically gone from a project that needed constant attention to a stable sales engine that just works. That peace of mind has been the best metric of all for me.

How did ARTLAMA perform from a project management standpoint?

One of the things I appreciate most about working with Diana is that there have been no “bad surprises.” Her project management has been very structured and transparent. Even though we’ve had multiple phases — from the initial shop setup to ongoing marketing — everything has been handled with great attention to detail. Regarding timing, they’ve been incredibly reliable. We communicate through email, messaging apps, and virtual and in-person meetings.

What did you find most impressive or unique about them?

Their proactive approach has been impressive. Diana doesn’t just wait for tasks; she brings business ideas to the table. She genuinely cares about the ROI, not just the design, which is rare.

Are there any areas they could improve?

In the beginning, I wanted to launch everything much faster. Diana had to slow me down to ensure the technical foundation and SEO were done right. At the time, I was impatient, but now that I see the organic traffic results, I’m glad she stuck to her principles.