Artkai

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Internal procedures do not allow us to disclose any numbers, but in our opinion at the end of the day Artkai built the product that met our expectations in terms of quality of code and usability of interface. Design is simple and intuitively understandable. Our technical advisers were impressed by the quality of code that Artkai provided. The product was developed using best practices that will ensure easy support by internal resources. On the top of it, we are sure that their solution will stay relevant for a long time for our target customers.

Describe their project management style, including communication tools and timelines.

We were impressed by the level of client service that Artkai provides. We met all deadlines and it got all the requirements and updates in a clear way. All conditions and deliverables that were agreed initially were completed as agreed. We used e-mail and Skype for everyday communication and jira for task management

What did you find most impressive or unique about this company?

I liked the way they gathered all requirements. It was very pleasant to see how they work with stakeholders and clients to understand their needs. The best thing was when those requirements were presented to us and we saw not only the list of problems, but the actual suggestions on how to solve them. They are definitely not just pixel pushers. They build meaningful products.

Are there any areas for improvement or something they could have done differently?

The pricing sometimes can bite :) But in general they were ready to adapt to any request we had.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The Research & Discovery phase took longer than expected (2 weeks instead of 1.5) although the Artkai team over-delivered the results that had a positive impact on the product road map, backlog, and Prototype.

Also, the Prototype was planned to be a hardcoded Proof of Concept due to some timeline and budget restrictions. During the production, Artkai team found an opportunity to create a functioning prototype that gave us the ability to test the product on some initial users ASAP.

Describe their project management style, including communication tools and timelines.

Their project management style is based on constant communication and feedback. They are very agile and creative all the way. They are definitely client-oriented and use tools that are common for me and my team.

At the beginning of the project, Artkai provided a timeline. Then we settled on the milestones and deliverables and they followed it responsibly. Nevertheless, when we requested any tweaks or changes to the scope/timeline the response was positive and actions were taken ASAP.

What did you find most impressive or unique about this company?

Artkai position themselves as a partner, not just an IT vendor. They are interested in my success no less than I am. Therefore they are supportive all the way and at any time.

Also, having a collective experience of an agency as your CTO makes my life easier. As a unique quality, I can highlight their business-oriented and design-thinking approach.

Are there any areas for improvement or something they could have done differently?

here is always area for improvement for any company :) Artkai is aware of any flaws they have or may have and work constantly to improve.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Project is still ongoing so no further details on this one.

Describe their project management style, including communication tools and timelines.

Weekly video call with the team. Progress is shown in Figma and remarks are given by us. During the week, especially at the start of the project, I often received documents, structures, ... that I needed to review. This is sent in Jira or Slack.

What did you find most impressive or unique about this company?

The first two meetings, where they used post-its over the entire meeting room to define the problems of the current website/admin panel. With this information, they wrote the scope for the new website.

Also, despite the distance between both companies, communication is also perfect. They are always available to answer our questions.

Are there any areas for improvement or something they could have done differently?

During the first meetings we had some great ideas and we were told everything is possible, but further on in the project, these ideas were not calculated in the scope, only mentioned without estimated time.

This had led that working out these ideas isn't possible anymore because later they found out it's very complex. I would suggest to ask information about these ideas first and inform us immediately if it's possible or not tell afterward it will cost us extra money and time to work it out.

What evidence can you share that demonstrates the impact of the engagement?

We were very satisfied with the outcome. I still talk to them to this day. At some point, I hope to bring them to this endeavor I’m working on now. I was very happy with their services, and I also liked how scalable they were. I interviewed everybody on the team, and they were quality candidates.

How did Artkai – Digital Product Development That Make Sense perform from a project management standpoint?

For project management, I think they did very well. Initially, I was supposed to do the project management, but it ended up with me doing more project development. I would meet with the project manager, and we would ask each other questions.

Since the project manager was experienced in the same space as us, he would propose suggestions and not just ask for requirements. The team helped shape our platform a lot, which was unexpected.

What did you find most impressive about them?

A highlight of the engagement was their communication. It made our relationship with them special. There is a lot of tech talent in that part of the world, so it’s not hard to find quality developers.

But their communication was top-notch. They asked the right questions, were excellent at documentation, and showcased everything that they were doing for approval.

The team told us what they were doing every step of the way. Even in a different time zone, they were responsive.

Are there any areas they could improve?

Sometimes, I had to reel them back because I was busy. But they truly cared about the quality of the project.

Do you have any advice for potential customers?

Artkai puts the best effort in an engagement. They’re on top of it. Along with their communication, they’ll schedule meetings like crazy. They did a lot to make us happy.

What evidence can you share that demonstrates the impact of the engagement?

We’ve been really satisfied with anything from definition of project to briefings to concept and execution. We’ve done potentially 10 projects with Artkai, and we’ve been extremely satisfied with everything they produced. 

They’re very open ears to any kind of modifications that we want or any results that haven’t been according to our initial thoughts. They’re very quick to change and adapt to that. Every end result has been to our satisfaction. We’re very happy working with them.

How did Artkai - Digital Product Development That Make Sense perform from a project management standpoint?

Project management is extremely professional. They always listen. They always gather the information that they need for a project. They’re very structured in the way they collect that information so it makes the briefing very simple for us. 

The team is also very timely and extremely structured. They know exactly how long everything will take, and they always deliver on time.

What did you find most impressive about them?

I’m mostly impressed with the high quality of work that they’re outputting. Looking at competitors to Artkai, it’s very rare to see a company produce that quality in such an updated fashion using the latest in design trends, technology trends, and creating jaw dropping results in the end. 

Our web page looks really amazing. We hear from clients. Our business is both driven towards the media industry with media agencies and brands. On the other side of our business, we have game developers who are usually doing very state of the art creative processes with creating games. We often hear from game designers and developers that say we have a fantastic website. They say it looks so high quality and professional.

Are there any areas they could improve?

I don’t have many negative things to say about them.

Do you have any advice for potential customers?

They’re a great company to work with. Be very clear in your instructions. Do a proper meeting with them. A video call is more than perfect. As long as you brief them with all the details, you will be very satisfied.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We can’t disclose any numbers, but I can definitely say that the work of Artkai was very helpful in several ways. They helped us to better understand our customers. This knowledge is paramount in building great digital products. Besides, the visual & technical concepts based on the research with no doubt are beneficial for the business in the long run.

With the new product we will be able to increase profits from selling tickets and snacks.

Describe their project management style, including communication tools and timelines.

We are not a client whom you can easily please. Artkai not only provided outstanding production services, but also supported us with a great client service. Project management was also very precise.

We met all deadlines and it got all the requirements and updates in a clear way. We used a bundle of mail, slack, telegram channels and jira for task management.

What did you find most impressive or unique about this company?

It’s hard to choose one thing. Perhaps the way they do workshops and research is truly impressive as it proves that Artkai stands for meaningful digital products. The insights we got would definitely help us to get competitive advantage in our web platform.

Are there any areas for improvement or something they could have done differently?

Everything was fine. All the things that we wanted to change or tweak were met with enthusiasm. So, they showed a desire to provide tailored service.

What evidence can you share that demonstrates the impact of the engagement? 

As we went through the design exercise, we fed them around internally and the designs created a real buzz. People are enthused to see what we’re producing. The apps have modern and fresh looks. They’re also intuitive to use. Similarly, as we’ve taken the apps out and introduced them to a wider audience, we’ve had similar feedback.

How did Artkai perform from a project management standpoint?

We followed an Agile methodology. When we went through the key design activities, we had daily calls. As we moved into the second phase of the engagement, calls became ad hoc. I’m happy with their project management skills. We created the specifications for the project and their team produced disparate deliveries within the agreed-upon timelines.

What did you find most impressive about them?

Their team invested time to understand our target users well and translated that into effective app designs.

Are there any areas they could improve?

There’s nothing critical to say about them.

Can you share any outcomes from the project that demonstrate progress or success?

At this moment our platform is not launched yet, but the prototype was well received by our partners and potential customers.

How effective was the workflow between your team and theirs?

Working with Artkai was easy: they interacted well and used the right communication tools. Most of all, they proved to have a pro-active and open mindset. That made it easy to discuss matters of all kind with them.

What did you find most impressive about this company?

Attkai can rely on a team of reliable professionals with a high level of expertise and good communication skills. They delivered excellent quality, while respecting the planning at all time. Their committment and pro-active attitude made me feel comfortable about the good outcome from day one.

Are there any areas for improvement?

It took a few weeks before they felt comfortable enough to express their thoughts in a more convincing way. My suggestion to Artkai (and anyone) is to speak out freely from the first day of the project. As a customer you may not like it in the beginning, but the project will definitely benefit from it.

What evidence can you share that demonstrates the impact of the engagement? 

The platform has gotten a great reception for its workability. I presented the platform to probably 50 stores. Of those 50, zero stores have said the product seems like a dumb idea. In fact, most have latched onto the idea. This is a bad time to present to liquor stores because this is the time when they make all their money. I have a lot of appointments set up in January to go through the software and take a deep dive with them.

We also hope to be putting together a deal with a large buying group in the US.  The product got pilot status approved by the group's board, so hopefully, the deal will move forward.

How did Artkai – Interfaces that make sense perform from a project management standpoint?

Project management was probably the part their team did best. We communicated via Skype every few days, probably twice a week. We had a meeting in the morning after heir team worked. If there were certain tasks that needed to be jumped on, we hopped on a call. The project was big and their team knew it inside and out.

What did you find most impressive about them?

They were able to understand an unfamiliar industry and build a product that didn’t exist. Their team provided a lot of insight and collaborated, not necessarily taking on my ideas. I told them what I wanted and they would give me their inputs to make the platform better.  

Are there any areas they could improve?

They could recognize when the project goes out of scope and explain ideas earlier in the project. While their designs are powerful and great, the timeframe to build the project was quite long. There were a few things that I wanted to build, which we had to scale back because we didn’t realize that the project would take months.

Do you have any advice for potential customers?

I recommend working with them. A larger company can understand and have internal teams to scope the work and make sure that tasks are within the scope so that you’re not designing as much and then having to scale.

Can you share any outcomes from the project that demonstrate progress or success?

Artkai has been easy to work with. They accomplish their tasks on time and within our budget. My internal team—including our leadership and board of directors—is thrilled with Artkai’s work.

How effective was the workflow between your team and theirs?

Artkai is as good as it gets for a remote team. Compared to other offshore firms I work with, Artkai’s communication style is quick, clear, and agreeable.

What did you find most impressive about this company?

Their process is the best that I’ve found. Artkai doesn’t skip over any steps no matter how small. They put in their best work every time.

Are there any areas for improvement?

We have not yet organized any development projects with their team. I think I will need more information or case studies before I feel more comfortable taking that next step with them.