Article Publishing for Off-Page Optimization Services Company
- Other Digital Marketing Search Engine Optimization
- Confidential
- Jan. - Feb. 2024
- Quality
- 0.5
- Schedule
- 0.5
- Cost
- 0.5
- Willing to Refer
- 1.0
"Artimization's project management was quite lacking in several areas."
- Advertising & marketing
- Rawalpindi, Pakistan
- 1-10 Employees
- Online Review
Artimization was hired by an off-page optimization services company for their article publishing services.
Artimization’s efforts were lacking and tractionless, despite successfully publishing articles on the website. The team was unresponsive to concern, and internal stakeholders were particularly disappointed in the project's negative outcomes.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Outreach Specialist of BackLink Matters
Describe what your company does in a single sentence.
Backlink Matters provides OFF page SEO services to clients around the globe.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Artimization to accomplish?
Publish Bulk Guest Post Articles which remains on site Permanently
SOLUTION
How did you find Artimization?
Online Search
Why did you select Artimization over others?
Close to my geographic location
How many teammates from Artimization were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Artimization agreed to publish my articles on Vizaca.com for a substantial amount of money. Although they initially published the articles, they were later removed, and now Artimization is not responding to my emails.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Despite the unresolved issues and setbacks with Artimization, there are a few measurable outcomes from the project that can be noted. Initially, the articles were successfully published on Vizaca.com, where they gained little traction before being removed.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Artimization's project management was quite lacking in several areas. While they initially met the deadline for the publication of the articles on Vizaca.com, the follow-through and communication thereafter were severely lacking. Whenever I had questions or concerns about the status of my pending articles, their responses were either delayed or entirely absent, which was incredibly frustrating. Their explanation for the removal of the articles—claiming a temporary disablement was provided only after multiple attempts to get a clear answer.
Moreover, their lack of proactivity in resolving this issue is a significant problem. Despite their assurance that the problem would be fixed within 30 days, there has been no visible effort to restore the articles, nor have they kept me informed about the progress. This unresponsiveness and failure to adhere to the agreed terms of service reflect poorly on their project management and customer relations.
What was your primary form of communication with Artimization?
Email or Messaging App
What did you find most impressive or unique about this company?
Regrettably, the negative outcomes of this collaboration overwhelmingly overshadowed any potential benefits. The most glaring issue is the complete removal of my articles from Vizaca.com, directly contravening our agreement for permanent publication. This not only undermines the integrity of the initial deal but also renders all the effort and financial investment futile.
Artimization's communication was severely lacking. Their delayed and often vague responses left me in the dark for extended periods, causing significant frustration and anxiety. The assurance that the problem with the website would be resolved within 30 days has proven to be false, with no visible actions taken to restore the articles or uphold their commitment.
Moreover, the de-indexing of Vizaca.com by Google raises serious questions about the platform's reliability and the quality of Artimization's network. This situation could indicate deeper issues with their partner sites and overall business operations. The failure to deliver on their promises not only affected my project but also put my professional reputation at risk.
In nutshell, the collaboration with Artimization resulted in lost time, wasted resources, and unmet expectations. The lack of transparency, poor communication, and unfulfilled agreements have significantly damaged my trust in their services.
Are there any areas for improvement or something Artimization could have done differently?
Given the various challenges encountered during this collaboration, there are several key areas where Artimization could improve their services. Firstly, enhancing their communication is crucial. Regular, transparent updates about the status of projects and swift responses to client inquiries would help build trust and ensure client satisfaction. Clear communication about any issues or delays, along with a proactive approach to solving problems, would significantly improve the client experience.
Secondly, Artimization should focus on developing a more reliable network of publication platforms. The issue with Vizaca.com's de-indexing by Google not only affected the project's success but also called into question the reliability of their platform partners. Reinforcing due diligence processes to ensure the quality and stability of these platforms would mitigate such risks in the future.
Focusing on sustained customer support post-publication is vital. Ensuring that the client's content remains live and addressing any issues that arise promptly would help preserve the project's value and uphold the company's commitments. Regular follow-ups and ongoing support can turn potential negative outcomes into opportunities for reinforcing client relationships and trust.
Lastly, they have to quit their scamming habit to get successful in their field.
RATINGS
-
Quality
0.5Service & Deliverables
"The quality of service and deliverables from Artimization regrettably fell short of expectations."
-
Schedule
0.5On time / deadlines
"Artimization's performance in this area was profoundly disappointing. From the beginning, the timeline provided for various stages of the project was not adhered to. Promised completion dates came and went without any substantial progress or communication, leaving me in a constant state of uncertainty. Delays were frequent and explanations sparse, which eroded my confidence in their ability to manage and execute the project effectively. Given these persistent issues, I would rate Artimization's timeliness and ability to meet deadlines a 0.5 out of 5."
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Cost
0.5Value / within estimates
"Value for money becomes irrelevant when the underlying issue is deception. My experience with Artimization felt akin to a scam, where promised deliverables were consistently unmet, and significant breaches of trust occurred, such as the removal of my articles from Vizaca.com. When a service provider fails so profoundly in fulfilling their commitments, any financial outlay feels misallocated and unjustifiable. Therefore, rating the cost and value for money becomes a moot point. The core problem lies not just in the discrepancy between cost and the quality of service, but in the fundamental breach of ethical standards and transparency, which undermines any perceived value."
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Willing to Refer
1.0NPS
"Based on my overall experience, I find it highly unlikely that I would recommend Artimization to others. Engaging with Artimization turned out to be an experience reminiscent of a scam due to the compounded failures and breaches of trust. Promises were made that were never delivered upon, and the essence of the professional relationship was severely compromised by unethical practices. One of the most blatant examples of deception was the removal of my articles from Vizaca.com without any prior notice or explanation. This action not only undermined the core objective of enhancing my professional presence but also led to additional costs and efforts to rectify a situation that should never have occurred. The lack of transparency and accountability exhibited by Artimization further added to the sense of being misled.