What was the scope of their involvement?
The purpose of the app was to stream audio or video recordings. The idea was to create a mobile app for use on the iPad where you could live stream what was going on in a courtroom or watch it after the fact. The app would allow the viewer to apply notes using a linking technology. You could review those notes quickly and the app would take you right to the player.
Arter built all of that. They built the needed components and the notetaking system, embedding our linking technology. They also embedded a player so that you can connect on the Wi-Fi network. It was mostly for use internally for the courts, judges, etc.
I described to Rick [Managing Director, Arter Kirkwood] what I was looking for and gave him some specs, and then he came back with wireframes. Once we landed on what we’re looking for, he created realistic photo versions so we could see exactly what it was going to look like. He had a catalog of components detailing the pricing for each button, table, etc., which was excellent for budgeting because I could figure out what I wanted for my UI and I knew what it was going to cost. It worked very well and I ended up with exactly what I was looking for.
What is the team composition?
Primarily, I worked with Rick who is highly skilled at being both a project manager and a product manager. I also worked with another guy sometimes. I never dealt with the developers directly.
How did you come to work with Arter?
It was a referral. In Canada, we had a manufacturer’s rep who knew Rick and he connected us. We considered a couple other people in the Phoenix area. I was very impressed with Rick’s business model. He showed me his portfolio and I found out that he did government work, and we did government projects as well, which helped build our connection. There was no cost to start the project. I felt comfortable by the time I was engaged with him. I felt the risk was low.
How much have you invested with them?
Our project cost $25,000.
What is the status of this engagement?
We worked together from June 2011 until September 2011.
The website performance exceeded expectations, helping users find information easily. Arter Kirkwood’s organized team produced professional results under a strict timeline. They provided detailed documentation and training to assist internal staff with site maintenance.