What was the scope of their involvement?
We had already built something using the previous developer. The software was MySQL-based, using ASP.NET MVC and C#. We needed someone to pick up what we had been working with and extend the functionalities that were already in place. I knew that this would be tricky, as I’m aware that many people don’t like working on existing projects. I was grateful to find a team that not only picked up an unfinished piece of software but also turned it around and improved it.
The system was meant to keep a percentage of the bookkeeping tasks by recording information in the backend and ensuring that it matched our invoices. Since we’re dealing with financial elements, security is important. Artelogic has put the best systems in place to ensure that all our data was encrypted correctly and that all user accounts were securely protected.
We had an issue in the form of a natural-language processing problem—reading transaction descriptions and trying to perform actions based on that information. This wasn’t my area of expertise, and I don’t believe they had worked with accounting data before. If they had, it wasn’t specifically in this category. This is still something we’re working on, and Artelogic suggested helpful solutions to overcome and improve the functionality using more complex technical methodologies.
What is the team dynamic?
I am currently working with 2 people from Artelogic’s team, the developer and their CTO, who are both excellent. What we’re doing is domain-specific. Even though Artelogic didn’t have a background in this area, they learned quickly and repurposed technologies they’d used before in order to solve the business problem. I was very impressed with this ability, as most of the people we contacted before implied that they’d need to spend a lot of time of trying to understand our business logic. I have a lot of roles in terms of this project, and I was happy to be able to rely on Artelogic’s skills and expertise to do what needed to be done.
The accountancy tool had to replicate logic and knowledge, which isn’t easy to communicate online. We’ve had no situations of the system doing the wrong thing, which is mainly due to the great communication with Artelogic.
How did you come to work with Artelogic?
Once we decided to stop working with our initial partner, I started looking on Upwork for development firms. I made a shortlist and received a few proposals, ultimately coming across Artelogic. I spoke to Oleksandr, their CTO; based on that call, I knew we could work well together.
How much have you invested with them?
I don’t manage payments, so I’m unsure about the amount. It could be around $100,000.
What is the status of this engagement?
We started working with Artelogic in February or March 2017.