We create remarkable brand experiences.

Art & Science is multi-award winning digital agency unlike any other. We combine the creative inspiration of the artist with the analytic rigour of the scientist to produce campaigns, products and even new companies.

We’re smart, agile, and we generally kick a lot of ass.

Our wide-ranging set of in-house skills follows a strict process designed to ensure top-notch creative and technical execution. Depending on the needs of each project, we enagage in different portions of our overall process.

Our services include:

  • Discovery & Ideation
  • Digital Strategy
  • Business & Technical Requirements Planning
  • Brand Design
  • UX Design
  • UI Design
  • Front-end Programming
  • Back-end Programming
  • Social Integration
  • Search Engine Optimization (SEO)
  • Pay-per-click Marketing (PPC)
  • Social Media Marketing
  • Media Buying
  • Content Marketing
  • Analytics & Data Mining
  • Experiential Marketing
 
$25,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2010
Show all +
Toronto, Canada
headquarters

Portfolio

Key clients: 

Art & Science has had the pleasure of working with a wide variety of clients

  • Hermes
  • Chapman's Ice Cream 
  • Toronto International Film Festival (TIFF)
  • Samsonite
  • Precision Nutrition
  • Intel
  • Starbucks
  • Norr
  • VetStrategy
  • The National Film Board of Canada
  • The Walrus
  • Gay Mens’ Sexual Health Alliance

Driving Sales for Samsonite

For over 100 years, Samsonite has been a leader and innovator in creating unique solutions for the sophisticated traveller. A&S is responsible for driving online sales for Samsonite products on Samsonite Canada’s website.

 

We helped generate a 45% increase in online revenue, 43% increase in transactions over the Black Friday/Cyber Monday weekend. Traffic to  the website had grown by 27%, with a 29% increase in sessions with a transaction.

ecobee: So Smart

A MASSIVE SCOPE

A truly mass-market campaign, we produced well over 280 assets for the Black Friday campaign—from HTML5 banners and Facebook carousels, to LinkedIn videos, Instagram stories and more. We even took over part of the ecobee homepage.

Thrilled with the creative, our client asked us to extend the campaign, and create additional animated contraptions for Cyber Monday and the Holiday season.

In the end, we produced four different narratives, all designed for multiple platforms, and delivered 422 unique ads assets in just under five weeks!

We were also thrilled to acheive ecobee's best Black Friday sales to date!

Conversion Optimization on Shopify

Art & Science partnered with Ellie Mae (our favourite Canadian Fashion House) to help enhance and maintain their Shopify eCommerce store. Re-imagining the Homepage & mobile experience we were able to improve conversions across a number of metrics. 

Global Ticket Sales for Nitro Circus

We've partnered with Nitro Circus to delier a global digital marketing strategy across Instagram, Facebook & Google Ads. 

Creating dynamic content around their EPIC shows, we've managed to smash their ticket sales targets in the first 6 weeks of the campaign! 

Hermès Canada - PPC Success

When Hermès Canada approached Art & Science to update and modernize their online advertising strategy, we performed a complete audit and overhaul resulting in remarkable improvements in their return on investment.

In the process, we revealed multiple missed opportunities and under-leveraged traffic sources. For example, we noticed a significant number of non-English speaking shoppers visiting the site, so we translated our ads to better serve these growing markets. We also layered in a remarketing campaign to drive qualified shoppers back to the site to finish their transaction process.

In the first two months of our relationship with Hermès, we boosted their return on investment for pay-per-click ads by a whopping 884%  in the first month, and 1,389% the next. This translated to a 67% increase in online revenues.

The Sex You Want - A Public Health Initiative

Gay men in Ontario have been subjected to a barrage of public health messages for decades, which has led lots of guys to tune out. On top of this, the messages are often presented the same way: photography of shirtless, beefy, cis-gendered guys.

So how do you create a gay men’s health campaign that will get noticed, challenge complacency, make sex ed fun, and allow for a truly diverse set of guys? We drew it!

An initiative of the Gay Mens’ Sexual Health Alliance, and funded by the Ontario AIDS Bureau, The Sex You Want delivers modern sexual health information in a fun, sex-positive and inclusive platform. The website at the centre of the campaign is packed full of sexy “real story” comics, cool infographics, and educationally-erotic, animated videos!

The Sex You Want has garnered a Platinum Hermes Creative Award in the Non-Profit category (platinum is the highest honour); and rave reviews from the ...

THE SPACE WE HOLD

The result of our collaboration with the National Film Board of Canada and independent producer Cult Leader, The Space We Hold shares the stories of “the Grandmothers”—women who were forced into sexual slavery by the Japanese army during World War II. The interactive documentary premiered at the 2017 Sheffield Documentary Festival in the UK.

Built from the ground up using WebGL, the documentary intermixes full-screen video, scrolling content, user input and data visualization to share the Grandmothers’ tragic stories and reflect back to us our collective reaction.

Magic Mirrors - An Interactive Lab Project

Born out of a desire to create digital art, our "Magic Mirrors" execution has been spun off into a trade show product and interactive mall hoarding system. 

Nifty Fish - Phone to Screen Interactive Technology

Spawned in the Art & Science Studio Lab, Nifty Fish is a 60″ digital aquarium that allows anyone with a smartphone to design a unique fish, and “fling” it from their phone into the tank.

With 12 options each for each part, there are almost 800 species of Nifty Fish to create and discover.

The different body parts come from drawings made by the Art & Science staff: from project managers to developers, everyone was invited to sketch and colour a few fish on a template that indicated the general size and placement of body parts. Then we scanned in the sketches and recreated the drawings in software, re-interpreting everyone’s artwork in a consistent, comic book style. 

A&S Rules for Creative Problem Solving

An internal digital signage project for our agency. We created a list of rules for creative problem solving which guide our thinking and approach to client work.

Bramalea City Centre's "Black Friday Mystery Box"

On Black Friday, 2016, nearly 1,500 shoppers tried their luck at the BCC Black Friday Mystery Box in a campaign that’s garnered two prestigious marketing awards. 

Installed a few days before Black Friday, the Mystery Box was designed to entice shoppers to visit Bramalea City Centre on Black Friday by giving them a reason to be on-site in person, rather than doing their shopping elsewhere (or online).

In addition, the “spectacle” of the Box—its size,  its lid that opens auto-magically, the fog that pours out—was designed to help position BCC as a destination for cool, delightful and memorable shopper experiences.

Using a clever combination of real-time 3D animation and four live webcams, the box appears to be transparent, and to house an oversized BCC gift card floating around on a magic cloud of smoke. The experience of entering a code on the nearby iPad caused the box to react with both sound and visuals, building tension in a carefully crafted experience...

Fellini: Spectacular Obsessions

This video details the innovative approach taken by Art & Science to promote the "Fellini: Spectacular Obsessions" exhibition at TIFF Bell Lightbox in Toronto.

We developed a photo-sharing experience that blurred the boundaries between social media and the real world, allowing anyone to share their obsessions and see it on screens and projectors at the TIFF Bell Lightbox.

Revisiting Grace - An Socially Enabled Video Booth

Created to record visitors' impressions of the Grace Kelly exhibition at TIFF Bell Lightbox, our Revisiting Grace video booth captured over 1,000 videos in just four weeks.

Here's a behind the scenes look at the fabrication, design and installation. 

LandMarks2017/ Repères2017 - A Canada 150 Signature Project

A Canada 150 Signature Project, LandMarks2017/ Repères2017  consists of a series of contemporary art projects located in and around Canada’s National Parks and Historic Sites.

Our “interactive exhibition” feature provides the most immersive way to explore the online galleries: select a destination from the stars, then travel through a real-time, generative 3D Canadian landscape—while hearing the personal, oral histories of everyday Canadians. On arrival, you’ll engage with an artist’s work on their own terms, in exhibition spaces that we carefully assembled in close collaboration with the artists and curators.

100 art projects, 12 contemporary artists, 16 universities, 20 national parks and historic sites… all in one of the most ambitious and immersive online experience we’ve ever created.

Starbucks #150PlusWishes

To celebrate Canada’s 150th birthday, Starbucks Canada ran a nationwide social media campaign focussed on our country’s future.

The campaign asked the public to write their wish for Canada’s future on a Starbucks cup, snap a photo, and share it on Instagram or Twitter. Then, for every wish shared, Starbucks donated $1 to a local youth charity.

The online campaign culminated in real-world events in five major cities across Canada. At each event, a local artist collaborated with youth to create an original artwork inspired by the wishes.

To support this amazing campaign, we provided Starbucks with everything from branding and website development to social media management and on-site digital experiential activation.

#ShareJoy - Creating “Unexpected Happiness” for Starbucks at Christmas

For the 2013 holiday season, Starbucks Canada challenged us to “share joy” with their fans and followers.

Strategically, we concluded that joy was “unexpected happiness”, and that Starbucks Canada would actively demonstrate the message a number of different ways. Our seven-week social media campaign blended animations, videos and gifts of coffee.

In the end, the #sharejoy hashtag was used 63,000 times in social media—including 9,000 Instagram images—and we increased @starbuckscanada’s follower count by 6%. We even helped @starbuckscanada hit 100,000 Twitter followers three months ahead of projections.

"Septembering" - A Creative Approach to Fundraising

Art & Science created an innovative fundraising model for Camp Trillium that turns the typical "sponsor me" model inside out.

Septembering.ca allows for the exponential growth of donations through the simple act of paying it forward.

Reviews

Sort by

Experiential Marketing for Nutrition Education Company

"Art & Science Digital Experience Design’s work has been incredibly impactful for our business."

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. - Oct. 2018
Project summary: 

Art & Science Digital Experience Design Inc. was hired for experiential marketing services. The team crafted an immersive experience for booths at fitness conferences and tradeshows.  

The Reviewer
 
51-200 Employees
 
Toronto, Canada
Jason Crowe
Head of Partnerships & Business Development, Precision Nutrition
 
Verified
The Review
Feedback summary: 

Art & Science Digital Experience Design’s immersive experience has led to significant leads and business. Their creative team is talented in various areas. Their responsiveness and proactiveness supplemented their professional management style.

BACKGROUND

Introduce your business and what you do there.

I work for Precision Nutrition, a nutrition coaching certification platform and education company. We coach users as well.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Art & Science Digital Experience Design Inc.?

We started attending fitness conferences. Instead of having a traditional booth set-up where people grab a flyer and leave, we wanted something closely aligned to how our company operates. We spoke to Spencer (President, Art & Science Digital Experience Design Inc.) about having an immersive experience for potential customers that would give them a taste of what we do

SOLUTION

What was the scope of their involvement?

We gave them pretty broad requirements. I wanted to leverage their creative skills and experience doing immersive work. When we met with them, we explained that we wanted to be different than everybody else and create a live digital experience with people. It needed to be surprising, unexpected, and memorable for people. I also wanted patrons to walk away with a tangible piece of content that they could use, even if they never followed-up with us. Lastly, we wanted to take an offline experience and make it online.

Spencer and his team delivered a nutrition coaching challenge. It’s a quiz-like game that uses tablets located in our booth. A larger screen details information about our platform, and then periodically showcases a scoreboard with users who’ve played.

What is the team composition?

There were about five to six people working on their end. I mainly interacted with the project lead.

How did you come to work with Art & Science Digital Experience Design Inc.?

Prior to joining, the relationship with Art & Science Digital Experience Design Inc. was already established. We used them for other projects. When I went to their office, I saw some of their immersive marketing work. I was impressed and decided to get their thoughts.

How much have you invested with them?

We’ve spent around $90,000.

What is the status of this engagement?

We worked with Art & Science Digital Experience Design Inc. from August 2018 to October 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s difficult to get people to stop and engage with booths at tradeshows. Seeing people playing the game made others stop at our booth. We’ve gone from collecting a few leads at conferences to gaining 250 solid leads at our last one. Each of those played the game, received a piece of content, and followed up with us. Art & Science Digital Experience Design’s work has been incredibly impactful for our business.

How did Art & Science Digital Experience Design Inc. perform from a project management standpoint?

We’re a small company without our own project management department. Their team was incredibly organized with a project plan in place. They used a Gantt chart, and we communicated through a special channel in Slack. It was comforting to receive consistent updates. We spoke on the phone once a week to discuss progress reports. They needed our input on decisions to push the project forward.

What did you find most impressive about them?

Art & Science Digital Experience Design Inc. is full of diverse talent. With other agencies I’ve worked with, there’s been a chunk of employees that excel in a particular area, and then have to look outside the company for other skills and capabilities. Art & Science Digital Experience Design Inc. has various skillsets in-house. Having everything in one spot helps with cost, work quality, and speed. If I had a question about development, I could speak to a developer right away. I appreciated this tremendously.

Are there any areas they could improve?

Honestly, no. I was impressed with how everything in the project turned out.

Do you have any advice for potential customers?

Their creative skills are solid. I recommend giving them rough boundaries at the beginning. Their team created something completely different than what I was expecting. I’m happy we gave them few directions. Art & Science Digital Experience Design Inc. crafted a concept that yielded significantly more than what my original idea would’ve.

4.5
Overall Score Art & Science Digital Experience Design is amazing.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    It was on point.
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    The quality of service and deliverables, both in initial delivery and follow-up, were great.
  • 5.0 NPS
    Willing to refer

Interactive Message Design for Law Firm

"Their creativity and technical strength set them apart"

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. - Dec. 2018
Project summary: 

Art & Science Digital created an interactive animated video and made some updates to a website. They collaborated on brainstorming and provided storyboarding in the process.

The Reviewer
 
1001- 5000 Employees
 
Canada
Director of Marketing & Communications, Law Firm
 
Verified
The Review
Feedback summary: 

Art & Science Digital delivered a high-quality, well-received video on time and within budget. In addition to exceeding expectations in terms of deliverables, their team was fun to work with overall and very proactive about listening to client needs and resolving any issues. 

BACKGROUND

Introduce your business and what you do there.

I'm the director of marketing and communications at a law firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Art & Science Digital Experience Design Inc.?

We reached out to Art & Science Digital to redesign some elements of our website and to create an interactive holiday message. 

SOLUTION

What was the scope of their involvement?

Art & Science Digital made some updates to our website, including fixes to our site map. They also created our annual holiday message that's emailed to all of our clients, which included a link that directed visitors to an animated video on our website just under one minute in length. Following a kickoff session with our team, they developed storyboards using mostly provided text before producing the video. The clip included features that allow viewers to control the speed of movement and the ability to look around within the scene. 

What is the team composition? 

We worked with about four people, but mostly with Stephanie (Director of Business Development, Art & Science Digital Experience Design Inc.) and Kirk (Chief Creative Officer, Art & Science Digital Experience Design Inc.), who really took the time to understand our needs. 

How did you come to work with Art & Science Digital Experience Design Inc.?

I knew of their company for almost a decade, so when we needed to create something more unique and engaging compared to other law firms, I thought they'd be a good fit to pull it off within our budget. 

How much have you invested with them?

We invested within the range of $25,000–$50,000.

What is the status of this engagement?

We worked with them on the project from September–December 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In our industry, no news is good news; we've received zero complaints from our lawyers, which is a huge win for us internally. Usually each year we always have some complaints, but Art & Science Digital's video received nothing but positive feedback. They helped us achieve something different and interactive with our messaging that conveyed the warmer side of our brand. The entire process was very organic and seamless as well, so everyone involved enjoyed the process. We also won an award and have received a lot of accolades for digital marketing thanks to their efforts. 

How did Art & Science Digital Experience Design Inc. perform from a project management standpoint?

They were very communicative and responsive throughout the engagement. We only experienced one hiccup during the project that they quickly resolved. 

What did you find most impressive about them?

Their creativity and technical strength set them apart.

Are there any areas they could improve?

No, they were able to pull off a big undertaking and quickly corrected any issues that came up.

Do you have any advice for potential customers?

Since they're a smaller, more specialized firm, I would recommend leveraging them for their creative expertise rather than have any expectations outside of their wheelhouse.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    We had a slow start, but they came through in the end and exceeded our expectations.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Paid Marketing for Action Sports Touring Company

"They have a great demeanor. They're good at what they do without overselling or over-hyping."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2019 - Ongoing
Project summary: 

Art & Science Digital Experience Design Inc. leads paid marketing services for an action sport touring company, handling all aspects of online ticket sales.

The Reviewer
 
51-200 Employees
 
San Clemente, California
Michael Cowan
Chief Digital Officer, Nitro Circus
 
Verified
The Review
Feedback summary: 

The number of tickets sold and the amount of money made has increased markedly since Art & Science Digital Experience Design was first engaged. An understanding of digital marketing helps them meet deadlines and respond quickly to any challenge. Their can-do attitude makes them a valuable partner.

BACKGROUND

Introduce your business and what you do there. 

I'm the chief digital officer of Nitro Circus. We're a global action sport touring and media company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Art & Science Digital Experience Design Inc.? 

We tour around the world every year. We have a huge touring and ticket sales business. Our previous digital agency was not doing the best job, so we wanted to find a new partner to take over the digital side of selling tickets.

SOLUTION

What was the scope of their involvement?

Art & Science Digital Experience Design Inc. first took on our North American tour of various cities. They put together a paid marketing plan to sell tickets. We gave them a fixed budget, and they came up with a holistic plan. It includes an overview of how to attack the problem, as well as how to best message our fans using specific techniques and platforms. They’re also working with the ticket companies to build tracking and reporting analytics so that we can make better decisions with our money. They put that all together quickly, and it’s up and running. 

Because of the initial success, we asked them to take over our New Zealand tour as well. It was already up and running, but they immediately said yes. Now they're our default agency to help sell tickets for every event we have. 

Since they have a background in web design, we’ve also asked them to work on a few websites. They’re starting with our competition series called The Nitro World Games. The website needs to show up-to-date results, scores, and athlete bios. They're going to start there and then probably work on additional sites in the future.

What is the team composition?

We work primarily with an account lead, a project manager, a couple of paid media strategists, and we're starting to involve their website team as well. 

How did you come to work with Art & Science Digital Experience Design Inc.?

I'm originally from Toronto and was introduced to them by my Canadian connections. They flew over to England and pitched me and my CEO. They won the business from there. 

How much have you invested with them?

We've spent about $50,000 and have another $50,000 due. By the end of the year, it'll be about $150,000–$200,000 in fees on top of the paid marketing budget they manage.

What is the status of this engagement? 

We just started working together in January 2019, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We've seen a massive uptick in ticket sales within a couple of weeks thanks to Art & Science Digital Experience Design Inc. We did a similar North American tour last year at about the same time. Everything's trackable, so it's easy to make an apples-to-apples comparison. We're 300% higher than we were this time last year in terms of ticket sales, and we attribute most of that to their new ticket strategy. Even though they came into the New Zealand tour after it began, the ROI is huge. Our internal tracking shows that they spent $70,000 and made $400,000 back.  

How did Art & Science Digital Experience Design Inc. perform from a project management standpoint? 

Their team is great. We have a good, personal relationship with them already. They're attentive and responsive, just as you'd want an agency to be. They can meet at any time. They’ll drop everything when we need something. We have our own Slack channel for our teams to use. That's been pretty efficient. We prioritize reporting, so they make sure to track everything. We’re at a crucial point in the sales process, so we meet every day. They update a sheet so that I can access all the information regularly. 

What did you find most impressive about them? 

They have a great demeanor. They're good at what they do without overselling or over-hyping. I've hired many agencies in the last 20 years and a lot of them are just trying to execute the deal versus actually caring about our problems. I feel like Art & Science Digital Experience Design Inc. is part of our company. They’re willing to deal with tasks that aren't technically in the scope of work. They're not going to bill us for an hour conversation. I know they've spent more hours on our project than we've been charged for. I appreciate that level of commitment. 

Also, it's easy to succeed when all the information is available, and it never changes. It's much harder when there's a lot of ambiguity. We've given them shows with a 1-week notice, or we've changed the creative at the last minute. That slides right off their back as if it's not a problem. It makes us feel as if we don’t have to worry about anything when we work with them. 

Are there any areas they could improve?

Not yet. It's been 100% positive so far. It’s only been a few months, but there's not much they could have done better. Anything that wasn’t perfect was fixed that day. They've been with us for every decision in building this new strategy, and we don't have any complaints.

Do you have any advice for potential customers? 

Give them all the information and feel free to involve them in your problem. They're good at being flexible and working with ambiguity. You need a true partner to help solve problems. They have the appetite to get involved in those situations.

5.0
Overall Score No major complaints at all.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We haven't had any problems with the schedule.
  • 5.0 Cost
    Value / within estimates
    Their ROI gets top marks.
  • 5.0 Quality
    Service & deliverables
    We’ve seen exponential improvement over last year.
  • 5.0 NPS
    Willing to refer
    I've already recommended them a few times.

E-Commerce Web Development for Fashion Company

"We work with a lot of vendors, and they stand out because of their team."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2018 - Ongoing
Project summary: 

Art & Science Digital Experience Design Inc. provides ongoing conversion optimization services, design enhancements, and general support for a fashion website.

The Reviewer
 
1-10 Employees
 
Toronto, Canada
Jeremy Wood-Ross
COO & Sales Director, Ellie Mae Studios
 
Verified
The Review
Feedback summary: 

The customer journey has improved dramatically since the engagement began. Art & Science Digital Experience Design's expert team inspires confidence by communicating clearly throughout the project. The team’s quality deliverables and can-do attitude make them a valuable partner.

BACKGROUND

Please describe your company and your position there.

I’m the COO for Ellie Mae Studios, a high-end womenswear company based in Toronto. We design, produce, and fulfil all within our studio space. I oversee all the business operations and lead our web development and sales.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Art & Science Digital Experience Design Inc.?

We needed to redesign sections of our website, as well as strategic insight into conversion optimization. We wanted to improve the general customer journey and UX on the site. 

What were your goals for this project?

Ultimately, we wanted to leverage technology and user experience to drive strong customer service and increase our conversion rates. With that, we'd be able to invest in other initaitives and continue to grow.

SOLUTION

How did you select this vendor?

We first worked with Art & Science Digital Experience Design Inc. when we were investing in digital marketing. They did an extremely strong job so we decided to bring all our technology under one roof. They offer many different creative solutions to technology. 

Describe the project and the services they provided in detail.

Art & Science Digital Experience Design Inc. is helping us evolve our website through conversion optimization services, design enhancements, and general support. We provided them our brand guideline documents to support their efforts, and they do all the heavy lifting. Currently we’re working with them on a customer service enhancement.

What was the team composition?

They provide a director of business development, a junior digital project manager, a developer, and a designer. When needed, their team flexes up to include additional resources (including their CTO) to help with our projects.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They just implemented most changes at the end of January, but already we're seeing an improved customer journey. We’re looking to add the customer service features at the beginning of March, which we anticipate will result in improved conversion rates.

How was project management arranged and how effective was it?

Their project management is seamless. We communicate mostly over email and phone. They always meet deadlines and their responsiveness is excellent. Their resources are seemingly endless. Everyone on their team brings something unique to the project.

What did you find most impressive about this company?

What's unique about Art & Science Digital Experience Design Inc. is their approach to technology, and their people. Working with good people who care about our business is the most important part of a partnership. We work with a lot of vendors, and they stand out because of their team. They also offer out-of-the-box thinking in their approach. For example, they built a physical experience that can react based on digital interaction. Their motto is "show don't tell" and I think they model that very well.

Are there any areas for improvement?

If there’s room for improvement, it comes from the client needing to provide clearer communication for the end result.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Black Friday Campaign for Smart Home Products Company

“It was clear that they wanted to deliver the best results possible.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept - Dec. 2018
Project summary: 

Art & Science Digital Experience Design built a complex digital promotional experience for a smart home products company. They also created a large collection of banners, media posts, and email content.

The Reviewer
 
201-500 Employees
 
Toronto, Canada
Executive, ecboee
 
Verified
The Review
Feedback summary: 

The campaign significantly increased sales for the holiday season. Overall, the Art & Science Digital Experience Design team was a top-notch partner. They were responsible, professional, communicative, and creative, delivering high-quality and engaging designs.

BACKGROUND

Introduce your business and what you do there.

I’m the senior creative manager at ecboee, a smart home product company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Art & Science Digital Experience Design?

We’d considered a number of concepts for a Black Friday promotional campaign but ultimately selected a Rube Goldberg-inspired experience. Rube Goldberg is a cartoonist and inventor best known for his drawings of complex and outlandish machines designed to complete simple tasks. We needed a vendor to help us bring that idea to life.

SOLUTION

What was the scope of their involvement?

We gave our initial concept to the Art & Science Digital Experience Design team and waited for them to review the scope. After a couple of weeks, they came back with feedback and suggestions. They recommended we stick to a digital campaign, so we asked them to fully develop the experience. The team delivered a microsite that reflected our Rube Goldberg concept, but we decided internally that it wasn’t the right path for the business at the time.

With that said, we were still very impressed with their digital capabilities, so we asked them to complete a set of digital promotional materials for Black Friday. In total, their team created about 200 different assets, including banners and social media posts. Following that project, we hired them again to help with our holiday campaign and are looking forward to those results.

What is the team composition?

We worked with Spencer (President, Art & Science Digital Experience Design Inc.) and Kirk (Chief Creative Officer, Art & Science Digital Experience Design Inc.) on the Rube Goldberg concept. They helped us plan the cause-and-effect interactions for the digital experience, turning our idea into a tangible experience. They were incredible in building on our initial idea and bringing it to life. Then, we worked with Sherif Taalab (Digital Project Manager, Art & Science Digital Experience Design Inc.), who helped project manage execution of all the numerous assets of the campaign.

How did you come to work with Art & Science Digital Experience Design?

We were looking for vendors both locally and nationally, and one of our internal art directors referred us to Art & Science with a glowing review. Following her recommendation to explore, we analyzed their team’s capabilities, past work, references, price points, and location information. Because it was a complex project that involved multiple stakeholders, we preferred to work with a nearby agency.

Art & Science Digital Experience Design met all of our criteria, so we scheduled the first meeting. They described the current projects they were working on and demonstrated some of their incredible technical experiences in a beautiful demo room. We were highly impressed—it was an easy choice.

What is the status of this engagement?

We worked with them from September–December 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our Black Friday sales were 40% higher than they’d ever been previously.

How did Art & Science Digital Experience Design perform from a project management standpoint?

Their service is top-notch across all aspects. They were trustworthy and independent, delivering on time and staying on top of their workflow. The senior staff members assigned to our project were extremely dedicated and worked closely with our internal team. We communicated daily via phone call, email, and Slack.

What did you find most impressive about them?

We tracked every task on an Excel spreadsheet that included every element in the campaign. We requested a lot of changes and modifications throughout the project. By the end, I think we went through about 12 different versions. No matter what we requested, they maintained an incredibly eager attitude. It was clear that they wanted to deliver the best results possible.

Are there any areas they could improve?

On a few occasions, we caught some minor mistakes that could’ve been avoided had they done one final proofread. With that said, they were already working overnight and weekends to deliver on time, so I can’t fault them too much.

Any advice for potential customers?

Clients should give them as much information as possible, even if it seems unnecessary. Their team knows how to identify key points and put them together into a cohesive idea. Additionally, in-person meetings were extremely beneficial in our case. Being able to discuss and brainstorm face-to-face helped us bring a complex vision to life. As long as their team has a clear understanding of what their clients want, they’ll be able to handle the project. I also recommend establishing a point person on both sides and an assigned QA person for all assets.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Digital Marketing for Vet Clinic Management Company

“We’ve had an excellent experience. It’s been a true partnership from the start.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Aug. 2013 - Ongoing
Project summary: 

Art & Science provides ongoing digital media support that focuses on business growth. The team implemented, and continues to update, the efforts behind websites, social media pages, and other various campaigns.

The Reviewer
 
51-200 Employees
 
Canada
Ross McKay
COO & Partner, VetStrategy
 
Verified
The Review
Feedback summary: 

Art & Science’s efforts drove more new business to clinics and increased website traffic. The new strategies form a cohesive brand that’s more easily managed. Throughout the partnership, the team has shown a consistent level of receptiveness, accommodation, and involvement in various projects.

BACKGROUND

Introduce your business and what you do there.

I’m the COO and partner at VetStrategy. We own and operate veterinary hospitals across Canada.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Art & Science Digital Experience Design Inc.?

We wanted to improve our digital presence to attract new potential clients and generate business. Initially, we managed our online efforts internally, but we were struggling to get results, so we looked for external help.

SOLUTION

What was the scope of their involvement?

Their team took over the management of our entire digital strategy. They helped optimize our websites and Facebook pages on both the corporate and clinical levels. Additionally, they implemented campaigns to improve our presence on Yelp and Google review pages. The team also provided support for several of our client outreach programs that involved digital components. They’re still supporting these various campaigns. Working together we recently put together the plans for our next fiscal year.

What is the team composition?

For planning and strategy, we work with the partners at A & S.  For the day-to-day activities we have a key account manager that works with our team and our hospitals.

How did you come to work with Art & Science Digital Experience Design Inc.?

My predecessor made the decision to look for external support, conducted several interviews, and ultimately chose Art & Science Digital Experience Design Inc. I took over the relationship soon after, and I’ve managed the engagement ever since.

How much have you invested with them?

We spend in excess of $1 million annually.  That cost includes payment for their digital strategy management services, Google AdWords fees, and various ad placement costs.

What is the status of this engagement?

We started working together in August 2013 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since the beginning of the partnership, we’ve experienced an increase in new clients and growth in our hospitals. As an organization, we have been able to expand from about 17 hospitals when we started with A & S to almost 90 hospitals across the country. The Art & Science team was an important part of that growth. They helped us bring a variety of different digital activities into one cohesive social media strategy. 

How did Art & Science Digital Experience Design Inc. perform from a project management standpoint?

We’ve had an excellent experience. It’s been a true partnership from the start. The team is responsive and readily adapts to our needs and requests. Over the course of the partnership, they’ve developed a good understanding of our business and know how to properly address tasks.

What did you find most impressive about them?

They actively suggest new methods to drive clients to our practices then guide us through their implementation. For example, they found that blogging by our veterinarians helps bring awareness to the clinics and attract website visitors. They took the time to educate our team on how to write blog content to help us benefit from each post.

Are there any areas they could improve?

Their strength is digital media, not traditional marketing. In that area, they’re outstanding.

Any advice for potential customers?

Clients should treat them like a partner, not as an outside source. We gave them access to as much information as we possibly could to help them develop a thorough understanding of our business. We even allowed them to interact directly with our clinics. With these developed relationships, they’re able to come up with the best solutions.

4.5
Overall Score We’re very satisfied.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They meet deadlines about 90% of the time.
  • 4.0 Cost
    Value / within estimates
    It’s been almost six years and the value is still there.
  • 5.0 Quality
    Service & deliverables
    We’ve never had issues with the quality of their services.
  • 5.0 NPS
    Willing to refer

Marketing Strategy for Online Nutrition Coaching Software

"They perform better than any other agency I’ve worked with, marketing or otherwise."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2018 - Ongoing
Project summary: 

Art & Science has created a marketing strategy to grow audiences in seven adjacent markets. The team collaborates on targeting in a multi-channel campaign with full-attribution tracking.

The Reviewer
 
51-200 Employees
 
Toronto, Canada
Eva Tang
Product & Marketing Manager, Precision Nutrition
 
Verified
The Review
Feedback summary: 

They generated tens of thousands of new leads and expanded the customer base. The team has built a solid rapport with regular communication, responsive service, and impressive listening skills. The collaboration is a valuable learning experience and positive results should continue in the future.

BACKGROUND

Introduce your business and what you do there.

I work on product and marketing for Precision Nutrition, an online nutrition coaching, education, and software business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Art & Science?

We were venturing into seven adjacent markets and didn’t have the internal capacity to execute a sophisticated marketing strategy.

SOLUTION

What was the scope of their involvement?

They created a multi-channel campaign in six months with full-attribution tracking for completed sales. We’re still executing the strategy, which now includes testing and systems implementation. Since we have an in-house marketing team, both sides have split targeted audiences between them.

What is the team composition?

We interface primarily with the VP and co-founder, a digital marketing manager, a digital project coordinator, and a designer.

How did you come to work with Art & Science?

former director of marketing referred them while we vetted numerous other agencies. During the presentations, Art & Science was the only vendor to focus on our material, rather than the client reel. They titled one of the slides “This is What We Heard”, which successfully captured our stated goals. During the initial meeting, Art & Science explained how we may have based our goals on incorrect assumptions. We decided to hire them because they could execute at that unexpectedly high level so early in the process.

How much have you invested with them?

We’ve spent $60,000.

What is the status of this engagement?

We started working with them in January 2018 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve had a reputation in the fitness industry for 10 years, but Art & Science helped expand our customer base from mostly personal trainers and enthusiasts to yoga teachers, chiropractors, and others. In addition, they’ve generated tens of thousands of new leads. We expect results to grow substantially going forward.

How did Art & Science perform from a project management standpoint?

They perform better than any other agency I’ve worked with, marketing or otherwise. The team is responsive; they follow-up in minutes, not hours. We’ve built a rapport with Art & Science and they’re now great at communicating upcoming tasks. We speak with the co-founder on a daily basis and have formal weekly check-ins. The project coordinators on both sides interact with one another, but we prefer to communicate directly with the designers as appropriate.

What did you find most impressive about them?

Unlike traditional marketing agencies, Art & Science integrates our team as an extension of their own. They’re good people that I’d hire in-house if given the chance. To reiterate, they have incredible listening skills and the expertise to guide collaborations. Cross learning between teams has benefited both companies.

Do you have any advice for future clients of theirs?

Knowing exactly what we wanted has helped us. If the client has quantitative numbers that need to be optimized, it’s always good to start a conversation. Art & Science’s expertise comes into play here, especially at the early stages. They will do the actual work, and it will allow them to differentiate themselves from other agencies.

Second, I’ve found them to be flexible with workflows, particularly weekly sync-ups and creating reports. We didn’t have these reports and sync-ups initially, but we noticed that there were some gaps in the communication, and we wanted to speed it up in general. Clients should go in with that kind of flexibility in mind.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Everything is on schedule, but we’re not schedule-based on this project. Much of the work is ongoing.
  • 5.0 Cost
    Value / within estimates
    The other agencies we contacted were much more expensive, and I doubt they could’ve offered the same flexibility.
  • 5.0 Quality
    Service & deliverables
    They do what they say they will. I can’t think of a time when they didn’t, but there’s always room for improvement.
  • 5.0 NPS
    Willing to refer

SEO & SMM for Christian Fellowship Organization

"Their strategy, expertise, and creativity have been paramount."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2013 - Ongoing
Project summary: 

Art & Science serves as a marketing partner, providing consultation for SEO, GoogleAd Words, social media posting and positioning. They have also designed  several promotional websites.

The Reviewer
 
1001-10,000 Employees
 
Madison, Wisconsin
Nathan Thompson
National Marketing Manager, InterVarsity
 
Verified
The Review
Feedback summary: 

Marketing campaigns designed by Art & Science have cultivated fresh interest, attracted new customers, and organically promoted the organization. Their flexible approach achieves consistent results, and their passion for finding creative solutions makes the working relationship enjoyable. 

BACKGROUND

Introduce your business and what you do there.

InterVarsity is a Christian Canadian youth and student organization that operates nine summer camps between British Columbia and Ontario, employing around 3,000 staff and servicing around 10,000 campers. We also run a university and high school campus student group ministry in 80 campuses across the country.

We have international missions as well, which take two different forms: a U.S. conference, and a student mission conference that takes place every two years in St. Louis. For the latter, we partner with InterVarsity U.S. to welcome 20,000 students who are interested in international developments and global mission issues. We have people working in student-driven ministries around the world, or for international development in different contexts.

I am the organization’s national marketing manager, working as a part of the larger communications team. I oversee all externally-focused messaging and promotion and lead our strategic innovation teams across the country.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Art & Science?

We want to get our message out, particularly to Canadian students and parents, and are looking for effective and diverse methods of doing so. One of our biggest needs—and internal knowledge deficiencies—was online marketing. We needed to intentionally promote our name on Google and social media, so we approached Art & Science to serve as our strategic partner.

SOLUTION

What was the scope of their involvement?

Art & Science has helped us with SEO, Google AdWords, social media campaigns, website design and consultation, and general online marketing strategy.

We operate ten websites as a part of our organization. Our national site covers everything that we do, and each of our summer camps also has a separate page. We largely handled web design in-house, but leveraged Art & Science as a strategic partner during the process.

They helped us design a mobile-friendly user experience for users and ensured that our sites were optimized for search engines. We wanted to build accessible sites that were easy to use, relevant within our industry, and pleasant for our visitors. 

They have designed some social media advertising campaigns for our summer camp promotion, which lends itself to a transactional business approach. Our campus submission side doesn’t accommodate social media advertisements as well.

What is the team composition?

My initial experience was with Adam Green [Vice President & Co-Owner]. Nitin Joseph [Sr. Digital Marketing Manager] acts as our project manager and account lead.

How did you come to work with Art & Science?

I initially connected with Adam Green, one of their vice presidents. I had worked with him in a previous capacity before and knew of his expertise. Adam is an out-of-the-box thinker who asks great questions and a brings a visionary approach to every situation.

He was a natural resource for me to approach when we were trying to build a more strategic and creative online presence. This evolved into a conversation about the different ways that we could potentially partner with Art & Science. The relationship has taken different forms over the last few years, but we mainly wanted to leverage their industry-leading expertise in SEO and paid advertising.

We considered other companies, but my previous relationship with Adam was a significant factor in our decision to fully engage Art & Science.

How much have you invested with them?

The overall cost of their work has been around $250,000, or about $50,000 to $60,000 per year.

What is the status of this engagement?

We started working with Art & Science four or five years ago, around 2013. The relationship is ongoing, and we’ve been looking for ways to expand it.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Art & Science’s work has been incredibly effective at moving us up the rankings organically and attracting a fantastic amount of traffic. Their strategy, expertise, and creativity have been paramount to our design process.

They’ve been incredibly effective in managing our ads and encouraging us to be more intentional about our social media posting and positioning. Art & Science has helped our teams develop a more effective approach to social media.

I don’t have exact numbers in front of me, but the biggest result for us is that our online advertising has directly increased our number of summer camp visitors. This has happened in every year that we’ve worked with Art & Science.

How did Art & Science perform from a project management standpoint?

Our account manager, Nitin Joseph, is professional and dedicated to our organization. We’ve had a very pleasant experience working with him. He goes above and beyond the requirements of our on-paper relationship out of a desire to see our organization thrive, and his technical expertise has been unmatched. When he notices an issue, he sends me a text or a quick email so that our teams can address it as promptly as possible.

Nitin and Adam prioritize customer service in many forms: prompt response times, an appreciation for deadlines and budget, and a very solutions-oriented approach. Art & Science finds solutions that address our problems and objectives as well as our budget restraints. I can’t say enough positive things about their project management.

What did you find most impressive about them?

Few agencies that I’ve worked with have offered the same quality, professionalism, and ability to hit objectives. The main quality that separates Art & Science from other agencies is their commitment to customer service. Their technical expertise and their creative approach have been unmatched. The team can think outside the box, but within our resources and constraints, to find effective solutions. Art & Science has been an incredible asset to our organization, and we’re grateful for their efforts.

Are there any areas they could improve?

Nothing jumps out at me. We always want to see more growth and communicate our message to more people, but this is true of any collaboration. There’s nothing I could highlight as an area for improvement, either regarding their workflow or their achievements.

Do you have any advice for future clients of theirs?

My advice is a recommendation. Art & Science has been a fantastic partner and resource for our organization, and I couldn’t recommend them more strongly to another business looking for a strategic partner for online marketing.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Ongoing PPC Partnership with Digital Agency

“Art & Science’s team is made up of excellent marketers and PPC experts—that’s their strength.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
May 2015 - Ongoing
Project summary: 

Art & Science served as a marketing agency's PPC partner, providing strategic advising and implementation of ads. 

The Reviewer
 
11-50 Employees
 
Canada
Director, Digital Marketing Agency
 
Verified
The Review
Feedback summary: 

Art & Science quickly became a crucial element of the company's strategy, offering a 30% profit increase over the previous contractor. Their strong management and insightful advice, made them a valuable resource. They approach to strategy was thoughtful and technically skilled.

BACKGROUND

Introduce your business and what you do there.

We are a marketing agency. Our clients range from Fortune 50 accounts to really interesting B2B and B2C companies. I partner with Art & Science for PPC [pay-per-click] marketing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Art & Science?

We wanted to grow our business by providing PPC services and counsel to our clients. We wanted to establish a productive partnership with a PPC company who offered a wide variety of services. They should deliver what was important to us and help us stand out in the marketplace.

SOLUTION

What was the scope of their involvement?

Art & Science works with us for our PPC needs. In the past 12 months, they have worked with about six of our clients. Business would materialize inside our agency, and I would work with the client. We would own the client relationship—the strategy, the creative, and all those things.

When it came time to execute the project, it would be a matter of including Art & Science as a contributor in our team. Just like I would have a copywriter, a creative director, and a designer, I’d turn to Art & Science for the media planning. They would give recommendations on what we would do for media, and then turn around and execute our plan. They don’t do anything outside of PPC for our clients.

What is the team dynamic?

I have worked with about six different people from Art & Science, and two of them are consistently on our team. We’ve integrated their PPC strategists into in our accounts. We have established workflows between our two teams and collaborate on an ongoing basis.

How did you come to work with Art & Science?

I was looking for a vendor with specialized skillsets, one that could execute the strategies that we were selling to our clients. Paid media is a really important component of digital. It’s crucial, and it must be well integrated with all the rest.

Our ideal PPC partner should use different platforms tactics to deliver the results we were looking for. Sometimes, when looking at a PPC partner, they say that they can only do Google —they would never touch a social network or a native platform. I ran into a lot of that, unfortunately.  

I found two possible shops, but we ended up choosing Art & Science. They were at the very top of the list. I had a pre-existing relationship with one of the principals when I worked with them at a different agency, so I knew firsthand their expertise and prowess in PPC marketing.

How much have you invested with them?

We’ve paid $500,000–$750,000 for their services.

What is the status of this engagement?

We started working together in 2015, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Art & Science’s marketing PPC specialists are integral to the success of our digital marketing practice. Their involvement has led to immediate improvement for our clients. Their results are at least 30% better than those of our previous provider.

They provide added-value service. Their remarkable insights have proven invaluable for our clients. They have grown mandates with existing clients, and we’ve landed new accounts together. Everything’s transparent. We’re one team, and we trust them. I’m not going to let just anybody talk directly with my clients.

How did Art & Science perform from a project management standpoint?

They’re extremely strong in project management. We are constantly connected through Slack. We have ongoing conference calls that are scheduled. We also have ad hoc meetings when we need them. There are no concerns.  

What did you find most impressive about them?

Art & Science’s team is made up of excellent marketers and PPC experts—that’s their strength. They can completely grasp all the considerations that go into marketing, and then translate that to PPC advertising performance. They value respect and teamwork, and they are fantastic collaborators. I don’t want to talk about them too much because they are my secret weapon.

Are there any areas they could improve?

I can’t think of anything that needs improvement. We are extremely tight partners. If there was anything that needed improving, it would be discussed and resolved within minutes. It just doesn’t linger.

5.0
Overall Score They are my partners of choice for digital media strategy, buying, execution, analysis, optimization, reporting, and insights.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They are fantastic at sticking to schedules and communicating progress against deliverables.
  • 4.5 Cost
    Value / within estimates
    They are conscientious media managers who care about the client's resources and goals.
  • 5.0 Quality
    Service & deliverables
    The team at Art & Science is laser-focused on the quality of their execution. It shows in the results they get.
  • 5.0 NPS
    Willing to refer
    I recommend Art & Science.

Web Design & Ongoing Support for Real Estate CRM

“They dealt with every challenge we gave them with perseverance, understanding, and an open mind.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May - Aug. 2015
Project summary: 

Art & Science migrated a complex legacy website from .NET to WordPress without interrupting business or online marketing.

The Reviewer
 
11-50 Employees
 
Toronto, Canada
EVP, SaaS CRM
 
Verified
The Review
Feedback summary: 

Art & Science’s technical expertise, elegant design, and promptitude helped boost website traffic by 40%, and conversion rates have also increased. Obstacles never hindered their progress, and overall, they were a valuable partner.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and EVP [Executive Vice President] of one of the leading real estate CRM solutions. I’m responsible for sales, marketing, and business development.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Art & Science?

We needed to migrate our complex legacy website from .NET to WordPress. It was imperative during the process that we minimize business interruptions and impact to our online marketing and client registration.

SOLUTION

What was the scope of their involvement?

They rebuilt our consumer-facing website on WordPress.

What is the team dynamic?

I mainly communicated with a project manager, but also interacted with their CEO and chief designer/artistic director. I’m unsure how many of their team members were involved.

How did you come to work with Art & Science?

We’d already worked on a project with Art & Science in developing a real estate agent platform, which was extremely successful. They were a logical partner for the redevelopment of our public website.  

How much have you invested with them?

We spent between $50,000–$200,000.

What is the status of this engagement?

We worked with them from May 2015–August 2015.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our website traffic has increased by 40% since going live, and conversions continue to increase. The website is unwavering, and we receive a lot of compliments on it. There were many complex integrations involved which they did a great job with. The website has been very smooth in regard to bugs.

How did Art & Science perform from a project management standpoint?

The project was well managed, delivered on time, and finished under budget.

What did you find most impressive about them?

Art & Science was simply fantastic. They listened well, and really comprehended the project unlike other developers we'd worked with who required much more effort. They dealt with every technical challenge with perseverance, understanding, and an open mind. Their design skills are excellent, and there wasn’t a issue they weren’t able to overcome. Their deliverables were extremely close to the final product.

5.0
Overall Score I would give them an 11 if I could.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were always on time.
  • 5.0 Cost
    Value / within estimates
    They stayed under budget.
  • 5.0 Quality
    Service & deliverables
    The quality of work was amazing. It was refreshing to go through the testing/QA process and have so little remediation required.
  • 5.0 NPS
    Willing to refer
    I can't recommend Art & Science highly enough.