Financial Software Development Services

Founded in 2002, Armada Labs developed in-depth fintech domain knowledge by rendering technology consulting services to industry leaders, ranging from startups to Fortune 500 companies.

We are branching out our coverage towards multiple verticals such as full-cycle loan management, smart underwriting development, debt settlement systems, payment integrations, blockchain technology, crowdfunding, and healthcare.

Armada Labs built and deployed 7 independent lending products that deliver full-scale automation of all aspects of debt settlement, credit repair, and loan management businesses. More than 40 companies worldwide enjoy our secure and efficient fintech products while over 20 engage with our technical services ranging from 80+ system integrations and 500+ data conversions to complete infrastructure planning and maintenance.

As our customer you can expect:

  • High-Quality Fintech Software Development and Service Solutions.

Armada Labs encompasses a team of top-notch professionals whose day-to-day agenda is to make sure your software is running smoothly, and nothing hinders user experience;

  • IT Consulting Services for Fintechs.

Armada Labs is one of the earliest industry adopters whose consultancy domain was deliberately honed to unveil the prospects of applying turnkey fintech solutions to your business model;

  • AWS Cloud Technologies for Business Applications.

As an Amazon AWS Technology Partner, Armada Labs optimizes the features and benefits of cloud-computing AWS Services for your exclusive business needs;

  • Emergency Technical Support for Fintech Projects in Need.

Armada Labs is ready to watch your back at the technical frontier. We help your development team seamlessly customize and upgrade existing software, thus preventing the system from future collapses while saving the company’s good name.

 

 
$10,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2002
Show all +
Estero, FL
headquarters
  • 9410 Corkscrew Palms Cir #203
    Estero, FL 33928
    United States
other locations
  • 104 praspiekt Dziaržynskaha, office 1301
    Minsk, MI 220116
    Belarus

Portfolio

Key clients: 

Our portfolio includes AI-based cloud computing software for credit scoring and cutting-edge custom fintech software acclaimed by Experian, BFS Capital, Rivo Holdings, West Creek Financial, and other Fortune 500 companies.

Loan Management System for SME Lending Image

Loan Management System for SME Lending

Armada Labs delivered a full-featured SME-focused loan management platform, ISO Portal, for BFS Capital's client scope mentioned above. The platform enabled fast and seamless loan underwriting, document review, and online management of clients' data based on machine learning algorithms.

As a result, ISO Portal saved applications into Salesforce and pulled the existing dealer applications from it.

1.

Cost-effective financing
2. Broad client outreach
3. Absolute privacy
4. Transaction transparency
5. Frictionless user experience


AWS Services in Loan Management Systems Image

AWS Services in Loan Management Systems

Drawing on the client’s business goals, Armada Labs delivered AWS-powered email marketing tools along with machine learning and database access solutions, while preserving security and seamless processing of loans.

  1. Prediction-based Credit Scoring
  2. Access to the Loan Management System from Dynamic IPs
  3. Mailout Compliant with Amazon Email Processing Requirements
  4. Fast and Safe
Access to AWS EC2 Servers
Loan Management System Image

Loan Management System

Armada Labs delivered full-scale automation of all aspects of loan management system, eliminating human error and paperwork while the capacity of a lending core system was doubled.

  • Seamless Payments Processing

Armada Labs implemented our own toolkit of payments processing solutions to increase the speed and scalability of transactions made through the system.

  • Smart
Underwriting

Our team designed and deployed smart underwriting models driven by the combination of Machine Learning and Alternative Data Sources used to facilitate decision-making with enhanced analytics and AI-driven multi-dimensional risk scoring.

  • Savvy Security and Compliance

The solution whisked away considerable complexity, cost and risk associated with implementing and maintaining security software for PCI DSS, KYC/AML validation.

  • Omni Channel Communication

Our team harnessed speech recognition and natural language understanding to equip the system with user-friendly conversational interfaces for online loan application management using voice and text.

Virtual Debt Management Platform Image

Virtual Debt Management Platform

Armada Labs was challenged to develop an online platform that could allow consumers negotiate and pay their past-due accounts online via computers, tablet or smartphone at convenient time and on mutually acceptable terms.


After formalizing the concept, conducting initial market-research and creating the prototype, Armada Labs introduced eResolve, an online debt negotiation platform that automates the dialogue

between the two parties, negotiates on your behalf and always facilitates payments processing helping you meet compliance requirements. The platform is fully customized to fit into the regulatory framework in the United States or any other country.


Consumer engagement: web interface is available anytime and is accessible from a computer, tablet or smartphone.


Payment negotiation: eResolve negotiation platform allows consumer to negotiate back and forth on the amount and terms. Enables collectors/banks/lenders to define debt-resolution conditions, track progress and get analytical data fast;


Integration: Integrates with all main, international payment providers to streamline debt processes; Simplifies secure integration with the customers’ software systems via API;


Adjustability: Adjusts for any federal, local and U.S. law regulations and software system limitation via a modular solution;


TCPA (Telephone Consumer Protection Act) and FDCPA (The Fair Debt Collection Practices Act) compliance: consumers can log in anytime and return later to complete the process. Customizable: Customizes for conditions and regulations worldwide in only three weeks or less.

Online Negotiator of Healthcare Reimbursement Image

Online Negotiator of Healthcare Reimbursement

Armada Labs developed a mobile-first platform Health.Finance that enables online negotiation of healthcare reimbursement plans right from a hospital bed. Through a flexible user interface, personalized payments plan and painless debt collection, Health.Finance helps customers modernize their offerings while retrieving patient loyalty and engagement.

  • Workforce optimization

Health.Finance customers do not

waste business hours dealing with insurance officers, loan managers, debt collection agencies and other intermediaries — instead, the fully-automated system of healthcare funding lets them lessen some efforts of the employees involved in call centers and paperwork.
  • Accessibility

After signing up for the Health Finance platform, a patient files customizable templates for a personalized payment plan right from a hospital bed.

  • Data Protection and privacy

Health Finance is operating on AWS Cloud Infrastructure, which compliance include SOC 2 Security, Availability & Confidentiality Report and ISO 27018 Personal Data Protection, so you can rest assured — personal data will be safe with us.

  • Smart Underwriting

The combination of Machine Learning and Alternative Data Sources embedded into the multiple underwriting models of Health.Finance lets estimate how reliable a customer is even if a borrower has no credit history.

  • Millennial-Friendly Technology

Heath Finance deliberately customizes full-fledged benefits of omni-channel communication and pay-as-you-go services to the healthcare industry, addressing the growing Millennial segment of the market that actively considers digital means to support their needs.

Sale Financing Provider for Underserved Customers Image

Sale Financing Provider for Underserved Customers

Armada Labs was challenged to fine-tune the lease application processes with the latest technology innovation while preserving the ability to obtain customers’ credit data and reports from the third-party credit bureaus.

 

We designed and developed a multi-tier software solution with the primary focus being placed on data security, technology savviness and quality assurance leveraged for better credit

accessibility and management.

Our software allows to handle financing in American shops on B2C lease and enrolls the whole loan life cycle including: 

·        Loan initiating, applications review, assessment, approval, and denial — all in real-time mode; The fast and easy application and credit approval are the key to customers satisfaction that translates into increased sales for the dealer partners.

·        Electronic lease contract formation; Integration with DocuSign facilitates online lease agreements storing them and allowing for field changes directly from a mobile device.

·        Transactional operations, disbursal and payment processing; The software automatically deducts regularly scheduled payment from the customer’s bank account.

·        Individual installment plan creation in reliance to the general one; The payment plan is determined by individual payment frequency and the cost of the purchased item.

Operation reporting for Clients, Users and Store Houses. The full set of records about approvals, funded details, sales metrics, past due balances and many more are completely transparent and available for both customers, dealers and the storehouse for 24/7.

 

 

 

Reviews

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Custom Software & API Dev for Payment Processing Solution

"I don't have to teach them what we are doing. In fact, they give us some insight into our business."

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. - Oct. 2019
Project summary: 

Armada Labs built a custom automatic payment solution that tracks funds for thousands of clients. They also created an API to facilitate data sharing as well as some web design work.

The Reviewer
 
1-10 Employees
 
Lamar, Missouri
Mike Hull
President & CEO, Equity 4 U, Inc.
 
Verified
The Review
Feedback summary: 

The solution is the brand's flagship product. It allows the company to perform multiple operations accurately while maintaining limited staff. Besides their technical skill, Armada Labs demonstrated impressive knowledge of the financial industry, making them an invaluable partner.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Equity 4 U, Inc. specializes in automatic payment solutions that allow consumers to payoff loans sooner, thereby reducing interest paid and building equity. Mike Hull, President and CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Armada Labs?

Armada Labs built and maintains a customized client platform that drives our entire business.

What were your goals for this project?

To track and maintain payments and funds for thousands of clients. Also built API that allows Equity 4 U multiple connectivity options, and data sharing.

SOLUTION

How did you select this vendor?

Conversations, research, and pricing.

Describe the project and the services they provided in detail.

For Equity 4 U Armada designed custom software and built our API. Also some Web Page design work.

What was the team composition?

There are usually 1 to 3 people assigned to our projects, just depends on the scope.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Allows us to accurately perform multiple operations with very little staff.

How was project management arranged and how effective was it?

NA

What did you find most impressive about this company?

Knowledge in our industry. I don't have to teach them what we are doing. In fact, they give us some insight into our business.

Are there any areas for improvement?

Was slow at completing projects, however in the past two years they have been much faster.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Software Development for Financial Services Company

“They were accessible and transparent, and it really felt like they were an extension of our company.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2006 - 2010
Project summary: 

Armada Labs licensed their software and provided custom add-ons to refine the client onboarding process. The platform featured a secure login portal and an online-accessible database.

The Reviewer
 
50-100 Employees
 
San Antonio, Texas
COO, Financial Services Firm
 
Verified
The Review
Feedback summary: 

The custom software played a pivotal role in increasing business while also growing the number of contracted agents. Field agents nationwide could now seamlessly access the database and pursue leads. Armada Labs took a tailored approach to the engagement and remained communicative throughout.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the VP and COO of Financira Services, a business process outsourcing (BPO) company within the debt negotiation industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Armada Labs?

We engaged with Armada Labs because we wanted to leverage their existing end-to-end software solution to grow our business. At the time, we were working with external contracting agents who would acquire additional businesses for us. We realized that this was a huge opportunity for us to grow our company and stand out in the industry.

However, our limited technology hindered the amount of support we could give to those agents, and our customer acquisition process wasn’t streamlined at all. Agents would have to use a VPN to access our information before quoting a customer. As a result, we reached out to Armada Labs to transition to their software services.

SOLUTION

What was the scope of their involvement?

Over the years, Armada Labs has helped us with numerous projects to establish our client acquisition process. After installing their proprietary software, they worked closely with us to build custom add-ons. This allowed our agents to log in to the software from anywhere in the U.S., access our database, and provide quotes to potential clients. They've since finished their custom development work and continue to license their software to us.

What is the team composition?

They assigned a main contact for each development project, and I’d personally worked with at least 10 individuals, including their project managers and lead coders. However, there were several other resources working behind the scenes.

How did you come to work with Armada Labs?

We found them while attending industry events and talked to them to learn more about their software. What distinguished them from their competitors was how robust their software was. It was far more comprehensive than anything anyone else had. Furthermore, they were willing to enhance their software and tailor it to fit our business.

How much have you invested with them?

We’ve spent well over $100,000, which includes the custom development costs and the monthly software licensing and database fees.

What is the status of this engagement?

Their installation and development work lasted from 2006–2010.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

If it weren’t for their partnership and willingness to build add-on features, we definitely wouldn’t have been able to scale up our business as much as we have. Once we brought our client acquisition process online, we substantially grew our number of contracted agents. We currently have about 45 different field agents who bring us leads.

How did Armada Labs perform from a project management standpoint?

The team was communicative and responsive to our needs. They used a project management system to field inquiries and track tasks, but I preferred to call them on the phone. If they had any challenges or questions, they would share them with us and ask for clarification. I appreciated that the team worked closely with the project managers to ensure that they fully understood the scope of the business problem. In terms of scheduling, they always met deadlines and regularly updated us with progress reports.

What did you find most impressive about them?

Not only were they industry veterans in their different verticals, they had good software and were willing to build customizations on top of it. What’s more, they had exceptional project managers who were able to provide top-notch service. They were accessible and transparent, and it really felt like they were an extension of our company. I’ve continued to do projects with other companies and have never found a vendor with the same caliber of service.

Are there any areas they could improve?

No, I don’t have any criticisms at all. It was a five-star experience all the way through.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Considering their professionalism and quality of work, it’s hard to find a better value.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’d recommend them to anyone in the industry.

Online Portal Dev for Call Center Company

“Armada's ability to understand and capture the right information sets them apart.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
2015 - 2016
Project summary: 

Armada Labs developed the frontend and backend of a web application that allows businesses to capture raw data and transfer large files within a user portal.

The Reviewer
 
1,001-5,000 employees
 
Richmond, Virginia
Matthew Wolk
Former VP of Operations, Call Center
 
Verified
The Review
Feedback summary: 

Armada Labs created a user-friendly app, meeting the high standards set out under its initial requirements. In addition to taking the time to thoroughly understand the targeted industry, their team provided an exceptionally organized scope of work and schedule. The whole process was seamless.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

At the time I worked with Armada Labs, I was the vice president of operations for a company that provides call center services for various industries.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Armada Labs?

We needed help developing a web application that would act as an online portal for businesses we were targeting, allowing them to capture information at the consumer level.

SOLUTION

What was the scope of their involvement?

After going over the requirements of our app, Armada provided both backend and frontend development, creating the portal from scratch. They helped scope out the work and setup a development schedule, breaking down the project into phases. 

What is the team composition?

We primarily worked with a few people heading their team, who collaborated with other coders and programmers internally.

How did you come to work with Armada Labs?

We went through an RFP process, but I was also familiar with Armada's work and liked what they had to offer.

How much have you invested with them?

We spent $1–$1.3 million on that project.

What is the status of this engagement?

We worked with them for about a year from 2015 to 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Armada developed a user-friendly app, enabling users to easily transfer large data files and capture raw data quickly. It accomplished exactly what we wanted it to.

How did Armada Labs perform from a project management standpoint?

They were remarkably easy to work with and they provided organized timelines that helped break down each stage of the project. The engagement went so well that we were considering them for another large project, but we ended up not following through with it to no fault of theirs.

What did you find most impressive about them?

Armada's ability to understand and capture the right information sets them apart. They took the time to ask strategic questions to make sure they fully understood our goals and challenges. They also provided invaluable feedback where they thought it would help improve our approach. Their ability to adapt to different industries and understand them is something you don't usually see from an IT organization.

Are there any areas they could improve?

I can't think of anything they could have improved.

Do you have any advice for potential customers?

Be transparent about your goals and provide as much industry information as you can.

5.0
Overall Score Their ability to capture and understand client needs is rare.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They set reasonable timelines, breaking down the project into sensible parts.
  • 4.0 Cost
    Value / within estimates
    It was an expensive project, but we accomplished what we wanted.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Marketplace Web Dev for Oil & Gas Company

“Every one of the Fortune 500 companies we've shown the product to has expressed a great deal of interest and excitement.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Apr. - Aug. 2017
Project summary: 

Armada designed and built a customized online platform, including frontend and backend development. They also coordinated additional design requests as needed.

The Reviewer
 
51-200 Employees
 
Fort Worth, Texas
Partner, Oil Company
 
Verified
The Review
Feedback summary: 

Armada's critical and creative input led to a product that exceeded expectations. Top potential clients have already expressed interest in the product, which is expected to have great potential. Timely, organized, and friendly in communication, their team was a joy to work with.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the chief operating officer for an oil and gas company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Armada Labs?

We needed to build a web-based platform for one of our subsidiaries in the oil and gas industry.

SOLUTION

What was the scope of their involvement?

Armada worked with our team through a discovery phase and created design wireframes of the platform. They helped us set a schedule and a list of deliverables and they started designing and developing the platform accordingly, including the frontend and backend.

They also coordinated other design deliverables, including logos, from other vendors as needed.

What is the team composition?

We worked with six to eight people in total, including developers.

How did you come to work with Armada Labs?

I'm not sure how we originally found them, but I believe they were recommended to me. We spent some time asking their team questions about our project and felt they were well equiped to get the job done.

How much have you invested with them?

We've probably invested around $200,000.

What is the status of this engagement?

We worked together from about April through August 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Every one of the Fortune 500 companies we've shown the product to has expressed a great deal of interest and excitement. We're very optimistic about the platform's potential.

How did Armada Labs perform from a project management standpoint?

Their team was remarkably easy to work with and responsive through emails and phone calls. We also stayed in touch on deliverables and timelines through weekly video conference calls.

What did you find most impressive about them?

They helped us hone in on what would work best for our platform during the early stages of the project based on what we wanted to accomplish. It was a great learning experience for us. They asked critical questions that ultimately led to a better finished product. They also stuck to their roadmap and reported back to us on each step along the way.

Are there any areas they could improve?

No. We didn't have any issues.

Do you have any advice for potential customers?

Trust their process. Armada's team is great about making progress on your project easy to understand, regardless of your experience with software development.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Once we developed a schedule, they never missed a deadline.
  • 5.0 Cost
    Value / within estimates
    I expected to pay much more for what we got.
  • 5.0 Quality
    Service & deliverables
    Their deliverables were excellent.
  • 5.0 NPS
    Willing to refer