What was the scope of their involvement?
Upon agreeing to terms, Arkbauer SIA’s team analyzed the existing concepts and existing code, and we held several meetings to determine if it was possible to continue development and produce a functional software package. Our initial developer completed about 25% of the build, so it fell on Arkbauer SIA to develop the remaining 75%, virtually from scratch. Our internal team primarily handled the application’s design, but we relied on Arkbauer SIA for the remainder of the development. They created everything from the smallest buttons to the most significant features.
The platform allows hotel staff to manage their entire business—the reservations, the invoices, all of the daily tasks in a hotel. It’s a complex product, and it needed to comply with European Union fiscal policies.
What is the team composition?
We work with a team of four developers. Occasionally, we’ll reach out to their architects for assistance with new features.
How did you come to work with Arkbauer SIA?
Once it became clear that our initial developer would not work out, I began an online search for a company that could take over the project. I held meetings with other firms, but Arkbauer SIA offered the most comprehensive assessment of our existing code and framework. They left the most professional impression.
How much have you invested with them?
We’ve spent about €300,000 ($340,000 USD).
What is the status of this engagement?
Our engagement began in February 2017 and remains ongoing. This is not a software that can be developed just once. It needs continuous development, and we recently agreed to another year of working with them.
The SaaS solution is functional and performs well in beta testing. For each project, Arkbauer SIA complies with all specifications and provides responsive service. Notable strengths include technical expertise, programming, and responsive communication. Expect a proactive partnership.