IT Managed Services for IT Services Co
- Custom Software Development IT Managed Services
- Confidential
- Jan. - Aug. 2024
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"The team we worked with was very well organized and flexible."
- IT Services
- Warsaw, Poland
- 11-50 Employees
- Online Review
- Verified
ARDURA Consulting provided IT project management for an IT services company. The team built backend systems with Java and .NET, frontend systems with Angular and React, and integrated DevOps practices.
ARDURA Consulting reduced deployment times by 40% and manual intervention by 30% and increased user satisfaction score by 25%. The team integrated seamlessly with the client's internal team, and their flexibility and responsiveness made them crucial partners, leading to a fruitful experience.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of ENUE
Describe what your company does in a single sentence.
Designing and implementing advanced IT solutions.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ARDURA Consulting to accomplish?
- IT Project Management: We needed experienced project managers who could coordinate team efforts and ensure timely task completion.
- Software Development: We were looking for developers specializing in technologies crucial to our ongoing projects, including Java, .NET, and front-end frameworks like Angular and React.
- Process Optimization: We sought experts to help us identify and implement improvements in our IT processes, including DevOps practices and cloud infrastructure management using platforms like AWS and Azure.
- Evaluation of Collaboration
SOLUTION
How did you find ARDURA Consulting?
Referral
Why did you select ARDURA Consulting over others?
- Pricing fit our budget
- Great culture fit
- Referred to me
How many teammates from ARDURA Consulting were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The collaboration with ARDURA Consulting encompassed a wide range of activities in the areas of DevOps and cloud solutions, which were an integral part of implementation projects carried out by ENUE for our clients. Key elements of this collaboration included:
1. Project Management:
- Coordination and Oversight: ARDURA Consulting provided experienced project managers responsible for coordinating multiple teams and ensuring all project milestones were met on time.
- Resource Allocation: Efficient allocation and management of resources to ensure optimal productivity and utilization.
2. Software Development:
- Backend Development: Development of core backend systems using Java and .NET, ensuring robust and scalable solutions.
- Frontend Development: Creation of intuitive and responsive user interfaces using Angular and React.
- API Development: Development of RESTful APIs to facilitate seamless integration between different systems and services.
3. Process Optimization:
- DevOps Implementation: Integration of DevOps practices to streamline development and deployment processes, enhancing overall efficiency and reducing time-to-market.
- Cloud Infrastructure Management: Management and optimization of cloud infrastructure on AWS and Azure, ensuring high availability, scalability, and security of our applications.
4. Quality Assurance:
- Testing and Validation: Comprehensive testing of all developed systems to ensure functionality, performance, and security meet our high standards.
- Continuous Improvement: Ongoing assessment and improvement of processes to maintain high quality and efficiency in all deliverables.
5. Documentation and Training:
- Technical Documentation: Detailed documentation of all developed systems and processes to ensure knowledge transfer and ease of future maintenance.
- Training Sessions: Conducting training sessions for our internal teams to ensure they are well-equipped to manage and maintain the developed systems.
Overall, ARDURA Consulting delivered high-quality work, meeting all project requirements and deadlines. Their contribution was instrumental in the successful execution of our IT initiatives, significantly enhancing our operational capabilities and technological infrastructure.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The collaboration with ARDURA Consulting yielded several measurable outcomes that clearly demonstrated progress and success. These include:
1. Project Completion Rates:
- On-Time Delivery: 95% of the projects were completed within the set deadlines, thanks to the effective project management and resource allocation by ARDURA Consulting.
- Budget Adherence: All projects were delivered within the allocated budgets, showcasing the financial efficiency of the collaboration.
2. Operational Efficiency:
- Improved Deployment Speed: Implementation of DevOps practices led to a 40% reduction in deployment times, enabling faster time-to-market for our products and services.
- Increased Automation: Automation of key processes resulted in a 30% reduction in manual intervention, thereby minimizing errors and improving overall process reliability.
3. Quality Metrics:
- Defect Reduction: Through rigorous testing and quality assurance, the number of post-release defects was reduced by 50%, significantly enhancing the reliability and performance of our systems.
- User Satisfaction: User satisfaction scores improved by 25%, as reflected in feedback from end-users regarding the new and updated systems.
4. Scalability and Performance:
- Enhanced System Scalability: The developed solutions demonstrated a 60% improvement in handling increased loads, ensuring our systems can scale effectively with growing demand.
- Performance Improvements: Optimization of cloud infrastructure and code improvements led to a 35% increase in system performance, ensuring faster response times and better user experiences.
5. Knowledge Transfer and Documentation:
- Comprehensive Documentation: Detailed technical documentation provided by ARDURA Consulting facilitated seamless knowledge transfer and ensured our teams could maintain and extend the systems effectively.
- Team Training: Training sessions conducted by ARDURA Consulting resulted in a 20% increase in the proficiency levels of our internal teams, enabling them to manage the new technologies confidently.
These outcomes not only demonstrate the success of the projects but also highlight the substantial improvements in our operational efficiency and system performance, thanks to the expertise and support of ARDURA Consulting.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The collaboration with ARDURA Consulting was extremely fruitful and professional. ARDURA Consulting's specialists seamlessly integrated with our teams, contributing to the successful and timely delivery of several key projects. Their expertise in specific technologies such as Java for backend development, Angular and React for front-end development, and their adeptness in managing cloud infrastructure on AWS and Azure was invaluable. Additionally, their knowledge in implementing DevOps practices helped us streamline our operations and improve overall efficiency.
This collaboration allowed us to scale our capabilities rapidly and meet our project deadlines without compromising on quality. The flexibility and responsiveness of ARDURA Consulting significantly enhanced our operational agility, making them a crucial partner in our technological advancements.
We particularly appreciate:
- The speed and efficiency in providing appropriately qualified specialists.
- The high quality of services provided and the professionalism of the consultants.
- The ability to quickly understand our business and technological needs.
- Effective communication and collaboration with our internal teams.
What was your primary form of communication with ARDURA Consulting?
- In-Person Meeting
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
The team we worked with was very well organized and flexible. That's important in such projects.
Are there any areas for improvement or something ARDURA Consulting could have done differently?
While our collaboration with ARDURA Consulting has been highly successful, we always strive for excellence. One "area for improvement" worth noting is the pace at which ARDURA Consulting introduces innovations and new technologies. Their team of consultants often outpaced our internal teams in terms of knowledge of the latest trends and technological solutions.
This rapid pace of adoption of new technologies, while generally beneficial, sometimes posed a challenge for our internal processes and teams, which needed more time to adapt to these changes. In the future, we could consider even closer synchronization of the pace of innovation to ensure that all team members, both from ARDURA Consulting and our internal employees, move at the same speed.
It's worth emphasizing that this "need for improvement" is actually evidence of the high quality and advanced nature of the services provided by ARDURA Consulting, which ultimately contributed to a significant increase in our technological capabilities.
RATINGS
-
Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
-
Cost
5.0Value / within estimates
-
Willing to Refer
5.0NPS