Custom Software Development for Education Company
- Application Management & Support Application Testing Custom Software Development
- Confidential
- Oct. - Dec. 2024
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"Their ethical practices made them an outstanding partner."
- Education
- Surat, India
- 1,001-5,000 Employees
- Online Review
- Verified
Aqeeq Technologies built a seat allocation module for an educational company. The project included UI/UX design, core features, backend, and database development, testing, deployment, and post-launch support.
Aqeeq Technologies delivered a seamless and intuitive module, improving user retention and task completion rates by 30%. The team delivered on time, was responsive to the client's needs, prioritized tasks, and showed a problem-solving approach. The team's commitment to quality was impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Manager of an education company
Describe what your company does in a single sentence.
Educates the society
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Aqeeq Technologies to accomplish?
- User-Friendly UX/UI: Designed a website with an intuitive and seamless user experience and interface to ensure smooth navigation for all users.
- Timely Delivery: Completed the project within the agreed timeline to ensure prompt deployment and meet business deadlines.
- Strong Business Ethics: Maintained professionalism, transparency, and ethical practices throughout the collaboration.
SOLUTION
How did you find Aqeeq Technologies?
Referral
Why did you select Aqeeq Technologies over others?
- High ratings
- Close to my geographic location
- Great culture fit
- Good value for cost
- Referred to me
Describe the scope of work in detail. Please include a summary of key deliverables.
The seat allocation module aims to provide an efficient and user-friendly system for managing and reserving seats. The scope of work includes the following phases:
1. Requirement Analysis and Planning
• Understand the specific requirements for seat allocation, including rules for allocation, seat categories, and workflows.
• Define roles for users (e.g., admin, general users) and scenarios like group bookings, cancellations, and special accommodations.
• Develop a detailed project timeline and deliverables.
2. User Interface Design (UI/UX)
• Design an intuitive, responsive interface where users can view and select seats effortlessly across devices.
• Incorporate real-time seat availability, status legends (e.g., reserved, available, blocked), and seat filters (e.g., categories, preferences).
• Include interactive elements like hover highlights and tooltips for seat information.
3. Core Features Development
• Visual Seat Layout: Create a graphical representation of seating arrangements, including sections, rows, and categories.
• Seat Allocation and Rules: Implement functionality to allow users to reserve seats while adhering to predefined allocation rules (e.g., group bookings, category-specific preferences).
• Real-Time Updates: Ensure real-time updates for seat availability during booking processes.
• Booking Management: Provide confirmation receipts with details like seat number, booking time, and other relevant information.
4. Admin Features
• Develop an admin dashboard to configure seating layouts, manage rules, and oversee bookings.
• Include reporting tools for analyzing seat occupancy, booking trends, and user activity.
• Enable role-based access to enhance data security and privacy.
5. Backend and Database Development
• Design a secure and scalable database to store seat configurations, user data, and booking details.
• Build robust APIs to manage real-time seat allocation, modifications, and synchronization with the frontend.
6. Payment Integration (if applicable)
• Integrate a secure payment gateway for seat reservations involving payments.
• Support multiple payment options like credit/debit cards, UPI, and wallets.
7. Testing and Quality Assurance
• Conduct unit, integration, and user acceptance testing to ensure the module is bug-free and performs seamlessly under different conditions.
• Test for edge cases like simultaneous bookings, large-scale user loads, and responsiveness across devices.
8. Deployment and Launch
• Deploy the module to the production server with minimal disruption to existing systems.
• Perform live testing to verify its functionality in the operational environment.
9. User Training and Documentation
• Provide comprehensive user manuals and training sessions for both admins and end-users.
• Document the workflows, allocation rules, and troubleshooting guidelines for reference.
10. Post-Deployment Support and Maintenance
• Offer a warranty period for addressing bugs or performance issues after launch.
• Implement periodic updates to introduce new features, enhance performance, or ensure compliance with evolving needs.
This detailed scope ensures the development of a robust, user-friendly, and scalable seat allocation module tailored to meet the needs of all stakeholders.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Measurable Outcomes Demonstrating Project Success
1. Improved User Experience
• Metric: Reduction in user drop-off rates during navigation.
• Outcome: A seamless and intuitive UX/UI led to a 30% improvement in user retention and task completion rates on the website.
2. Timely Delivery
• Metric: Adherence to project timeline and milestones.
• Outcome: The project was completed and delivered within the agreed timeframe, ensuring no delays in deployment or business operations.
3. Enhanced Seat Allocation Efficiency
• Metric: Time taken for users to select and book seats.
• Outcome: Real-time updates and intuitive features reduced seat selection and booking time by 40%, increasing user satisfaction.
4. Error-Free Performance
• Metric: Number of bugs reported post-launch.
• Outcome: Rigorous testing ensured a 95% bug-free launch, minimizing disruption and improving reliability.
5. Scalability and Load Handling
• Metric: Number of simultaneous users the module could handle.
• Outcome: The system efficiently handled up to 500 concurrent users during peak booking periods without performance degradation.
6. Increased Conversion Rates
• Metric: Percentage of users completing bookings.
• Outcome: Streamlined workflows and payment integration improved booking conversion rates by 25%.
7. Administrative Productivity
• Metric: Time required for admins to manage seat allocation tasks.
• Outcome: Advanced admin tools reduced seat management time by 50%, freeing resources for other tasks.
8. Positive User Feedback
• Metric: User satisfaction scores and feedback reports.
• Outcome: Surveys showed a 90% satisfaction rate among users for ease of navigation and booking.
9. Data Insights and Reporting
• Metric: Quality and frequency of actionable insights generated from reports.
• Outcome: Analytics tools provided valuable insights into user behavior and booking trends, helping improve business strategies.
10. Compliance with Business Ethics
• Metric: Stakeholder satisfaction and transparency in communication.
• Outcome: Adherence to ethical practices fostered trust and maintained a strong relationship between stakeholders and the development team.
These measurable outcomes collectively demonstrate the project’s success in achieving its objectives and delivering value to both users and administrators.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Project Management Assessment
1. Timely Delivery
• Performance: The team consistently adhered to the project timeline, meeting key milestones and ensuring on-time delivery of deliverables.
• Example: Critical stages, such as the development of the seat allocation logic and integration of real-time updates, were completed as per the agreed schedule.
2. Responsiveness to Needs
• Proactive Communication: The project team maintained clear and open communication channels, regularly updating stakeholders on progress and addressing concerns promptly.
• Adaptability: They showed flexibility in accommodating change requests, such as modifying seat allocation rules or refining the UI/UX design based on user feedback.
3. Task Prioritization and Resource Allocation
• The team effectively prioritized tasks to ensure that high-impact features were developed and tested early in the process.
• Resources were allocated efficiently to ensure seamless progress across multiple project phases.
4. Problem-Solving Approach
• Challenges, such as optimizing the system for peak user loads, were addressed promptly with innovative solutions.
• The team’s proactive testing approach minimized post-deployment issues, ensuring a smooth launch.
5. Commitment to Quality
• Emphasis was placed on quality assurance, with rigorous testing at every phase to ensure deliverables met requirements.
• Feedback loops with stakeholders were well-established to refine and enhance the final product.
Overall Evaluation
Aqeeq Technologies demonstrated strong project management capabilities, delivering items on time while remaining highly responsive to needs. Their professionalism, adaptability, and commitment to quality contributed significantly to the project’s success.
What was your primary form of communication with Aqeeq Technologies?
Virtual Meeting
What did you find most impressive or unique about this company?
Most Impressive and Unique Aspects of Aqeeq Technologies
1. Commitment to User-Centric Design
• Aqeeq Technologies demonstrated a deep understanding of user behavior, delivering an intuitive and seamless UX/UI. Their ability to craft a design that catered to both functionality and aesthetics was highly impressive.
2. Proactive Communication and Collaboration
• The team maintained consistent and transparent communication throughout the project. Their collaborative approach, which involved regular updates, feedback sessions, and quick responses to queries, fostered a strong partnership.
3. Problem-Solving Expertise
• Their ability to anticipate challenges and deliver innovative, practical solutions was noteworthy. For example, they optimized the seat allocation module for real-time performance under high user loads, showcasing their technical expertise.
4. Ethical Business Practices
• Aqeeq Technologies exhibited integrity and professionalism in all interactions, ensuring transparency in costs, timelines, and deliverables. This instilled confidence and trust in their work.
5. Dedication to Quality and Timeliness
• Their meticulous attention to detail, coupled with a focus on delivering a bug-free and reliable product within deadlines, set them apart from others.
Unique Aspect: Tailored Approach
What stood out most was their ability to tailor solutions to specific project needs, rather than adopting a one-size-fits-all approach. This adaptability ensured that the final product was not only functional but also aligned perfectly with the project’s objectives.
Aqeeq Technologies’ combination of technical expertise, collaborative mindset, and their ethical practices made them an outstanding partner.
Are there any areas for improvement or something Aqeeq Technologies could have done differently?
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RATINGS
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Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
-
Cost
5.0Value / within estimates
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Willing to Refer
5.0NPS