APPWRK IT Solutions Private Limited

Please describe your company and your position there.

CEO and head of product team

For what projects/services did your company hire APPWRK IT Solutions Private Limited, and what were your goals?

Outsourced development for recurring projects and custom one-time projects.

How did you select this vendor and what were the deciding factors?

We conducted a contest on Upwork across 20 different development firms. We provided the same build requirements to each firm. AppWrk's submission was 2-3 times better than any other development firm we tested.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

1. AppWrk receives PSD and Project Scope document
2.  AppWrk develops the homepage
3. We review the homepage
4. AppWrk completes the remaining website pages
5. AppWrk performs basic SEO services to the website
6. AppWrk conducts a QA stage
7. Project Complete

How many people from the vendor's team worked with you, and what were their positions?

9 Total: 2 - Project Managers 3 - Web Developers 2 - SEO Developers 1- Billing Coordinator

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Delivering templated websites with zero errors within 3-days. Delivering custom websites with zero errors within 10-days. Perform meta data and backend SEO work.

Describe their project management style, including communication tools and timeliness.

- We have a weekly scrum at 7am PST. - We setup a Slack Channel for each new project and close that channel once the project is complete. - We have one Slack Channel for ad-hoc stuff that comes up.

What did you find most impressive or unique about this company?

Their level of talent for an outsourced development team has been most impressive.

Are there any areas for improvement or something they could have done differently?

Understanding requirements without needing overly explicit instructions. Basically using critical thinking to predict development requests before the request is needed.

Please describe your company and your position there.

I'm the director of a digital consultancy that has been managing product development for clients in Real Estate.

For what projects/services did your company hire APPWRK IT Solutions Private Limited, and what were your goals?

A real estate tool to market listings online for a home loan origination company.

How did you select this vendor and what were the deciding factors?

I needed a team that was able to quickly respond to the requirements at any given time. A team that would professionally manage the project and be committed to ongoing support.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I needed support in building a web application in Angular that connected a number of 3rd party API tools such as form.io, Angular Grid, Algolia etc.

How many people from the vendor's team worked with you, and what were their positions?

I had two full-time developers along with one full-time designer. They were talented and enthusiastic. They worked as per my expectation and I was happy to have them in my team. I also got status reports from the Project Manager.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project is in production and one of only a handful of solutions that syndicates to the major property portals in South Africa.

Describe their project management style, including communication tools and timeliness.

We communicated over skype on a daily basis. They were responsive and professional. They worked on the code collaboratively on GitHub and we provided access to our API tools.

What did you find most impressive or unique about this company?

They become a key partner to the success of the product. I'm glad to have a team that I can constantly depend on.

Are there any areas for improvement or something they could have done differently?

They've been excellent at responding to direction, but what I would like to see more of is the proactive insights into how to cost-effectively improve the app.

Please describe your company and your position there.

I'm the owner of a Software agency and we provide solutions to many kind of business. We work with other software agencies to build and scale teams in order to provide the best service for our customers.

For what projects/services did your company hire APPWRK IT Solutions Private Limited, and what were your goals?

We needed senior developers with a strong knowledge of .NET framework and Vue.js. APPWRK provided a great developer and also a Project Manager. Our goal was to provide our customer a smoothless experience in the process of development for their CRM.

How did you select this vendor and what were the deciding factors?

We chose APPWRK after having talked with their CEO and after interview of their Project Manager and developers.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We asked APPWRK to work on a custom CRM based on .NET and Vue.js, so they did a very good work by understanding existing code and functionalities.

How many people from the vendor's team worked with you, and what were their positions?

A project manager and a developer.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After we started to work with APPWRK, we reached the desired situation of having constant updates and fixes. Before starting our collaboration the project was discontinued due to unsatisfactory teams from other agencies.

Describe their project management style, including communication tools and timeliness.

We have a daily routine. Tasks are described in Trello. In case of doubts we communicate on Skype. At the end of each day the team send me a short report about what has been done and what it still in progress.

What did you find most impressive or unique about this company?

With APPWRK you don't just have "developers", you have a complete team which help you under every aspect: from budgeting, administration and project management.

Are there any areas for improvement or something they could have done differently?

In a couple of cases I wasn't 100% satisfied with the developers. APPWRK finally listened to me and provided other resources but it's been a little hard to convince them.

Please describe your company and your position there.

I am the CEO of a enterprise SaaS startup

For what projects/services did your company hire APPWRK IT Solutions Private Limited, and what were your goals?

Our challenge was building a scalable and extensible cloud software solution for our large enterprise customers. The challenge was the need for skilled engineers that could complement our existing team, and do so on a tight timeline and budget.

How did you select this vendor and what were the deciding factors?

We selected APPWRK after an extensive online search. Our selection process included a detailed review of multiple vendors that we evaluated on various metrics including: technical expertise, evidence of successful past projects, communication skills and cost. It became clear to us that the APPWRK team excelled in all of those areas, plus they were willing to have multiple project discussions in depth prior to any contracts being signed. They proved very early on that they wanted the job, and, importantly, that they were capable of achieving results.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They designed and developed a full stack software application with a nodejs / postgres backend and a reactjs front end. This application needed to be multi-tenant, such that it could support many of our customers while keeping their data segmented. Additionally, data needed be retrieved in milliseconds across a potentially large dataset, so ElasticSearch was implemented as well.

How many people from the vendor's team worked with you, and what were their positions?

Mainly, there were 2 senior software engineers assigned to our project, with other junior engineers filling in as needed.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to launch the product on time and under budget, and the team was always available if any additional one-off work arose.

Describe their project management style, including communication tools and timeliness.

We followed the typical agile development methodology for this project. We would perform work in bi-weekly sprints, and would hold brief stand-ups daily.

What did you find most impressive or unique about this company?

Their expertise and responsiveness. The team was always available on short notice to meet stringent project demands and timelines and executed quickly due to their deep technical know-how.

Are there any areas for improvement or something they could have done differently?

None

Please describe your company and your position there.

Our company is SAAS based CRM and I am the President of RWSCRM.

For what projects/services did your company hire APPWRK IT Solutions Private Limited, and what were your goals?

I hired APPWRK IT Solutions to add a few new features to our CRM with the goal of making the new features work seamlessly with the other existing features and to be the ongoing support to help new clients get the company set up. Also, I wanted to supply an application for companies to run smoother and help them run their business more professionally.

How did you select this vendor and what were the deciding factors?

I reviewed many profiles on Upwork, and after taking multiple interviews, I hired APPWRK IT Solutions Pvt. Ltd. There were several deciding factors that prompted us to go with APPWRK IT Solutions. The major one being their dedication toward fulfilling our requirements and being available for communication at any time.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had our first meeting with the business development team and a project manager to discuss our requirements, goals, and objectives. After that, the development team delivered the mock-up for the application. With just a few tweaks, I gave the team a thumbs-up, and they started working on the interface. The technologies used in the project were ASP.NET, ADO.NET, Twilio, HTML, CSS, and JQuery

How many people from the vendor's team worked with you, and what were their positions?

Since this is a huge project and an ongoing one, I asked for one developer and one designer with full stack experience and proactive effort for full-time, and the management is happy to provide me with the same.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I liked the deliverable's and communication of the team. They are pretty quick!

Describe their project management style, including communication tools and timeliness.

Developers and designers are industrious and have managed the whole project gracefully. We communicated using Skype on a daily basis and status reports are also being sent to me at the end of the day. They keep on sending the loom videos for what they have done on a daily basis.

What did you find most impressive or unique about this company?

The most impressive thing about this company is that they are easily available to communicate and are very quick and efficient. They have the availability of resources for all the time zones that help in seamless communication.

Are there any areas for improvement or something they could have done differently?

There isn’t any improvement needed. I just gave them an idea of what to do, and they always meet my expectations regarding the same.

Please describe your company and your position there.

Beesers brings premium medical services at home. The Beesers apps are designed to facilitate a marketplace for providers specializing in medical services and people who need them at home. My current position is CTO.

For what projects/services did your company hire APPWRK IT Solutions Private Limited, and what were your goals?

We hired APPWRK IT Solutions to implement our vision for two mobile apps and our web admin. One challenge we faced was mitigating our underperforming apps and admin panel from a previous collaboration. While hiring APPWRK IT Solutions, the primary goal was to get the mobile apps and web admin in an MVP state as soon as possible.

How did you select this vendor and what were the deciding factors?

APPWRK IT Solutions were recommended by acquaintances who spoke highly of them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First, we discussed our goals with the business development team and the project manager, who were thoughtful and patient while noting all our requirements and ideas. Once they grasped our project, they came up with mock-ups, an upgrade from the previous ones, and they delivered swiftly. The key deliverables were a web admin panel and two mobile applications built using technologies like ReactJS, Redux, React Native, Node, Feathers, and SQL.

How many people from the vendor's team worked with you, and what were their positions?

A team of 5 senior members and a project manager has been working on this project, handling design and development.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The team delivered on time and in full all expected deliverables, and the quality of the web admin and mobile apps is excellent.

Describe their project management style, including communication tools and timeliness.

All the team members are diligent and make project management seamless. We communicate daily using Skype, and we always get a status report at the end of the day. Communication is one aspect we appreciated greatly about their team.

What did you find most impressive or unique about this company?

There are many great things about the team I work with, but the best one is that they constantly deliver or over-deliver outstanding work within deadlines.

Are there any areas for improvement or something they could have done differently?

There aren't any significant adjustments as the team members know what they are doing. There were just a few minor improvements to cater for our specific needs that they were happy to make.

Please describe your company and your position there.

I am working as an admin authority in a hospital

For what projects/services did your company hire APPWRK IT Solutions Private Limited?

For the complete development of the Hosptial Management System

What were your goals for this project?

To build up the complete management system with the three different kinds of user like Admin authority, hospital staff, and the patient as well

How did you select this vendor?

We found APPWRK through mutual business contacts.

Describe the project and the services they provided in detail.

APPWRK helped in the development of the software from scratch. APPWRK gave us an estimation of what the infrastructure would look like and what could be the expected cost of the development. Their team was accountable for frontend and as well as for backend development. They created three different portals, first was created for the hospital administration which included the billing system, second for the doctors which included the patient appointment information and third for the patients which included the information about the doctors and the other staff, APPWRK ensured that the patients or members also get the access to an Online Patient Portal through which they could track information about their health, can raise feedbacks, request for the appointments and can see their reports. 

What was the team composition?

The team with which we carried out the work was varied in size depending on which phase of the project we were working. At the beginning, there were four people with whom we worked, including the assigned project manager and three developers. From time to time the upper administration of APPWRK kept me informed about progress and the changes in the project. During the last couple of months, the team was scaled down to two.

Can you share any information that demonstrates the impact that this project has had on your business?

The time it took to process our appointments from the old system to the new system has been cut into half. The patients can now easily book the appointments from the portal, and this helps the hospital management to easily handle the day to day movement. Our members and the staff tell us that it’s the best hospital management software that they’ve used, so we take that as a good gesture. They have done such an exceptional job that I can’t imagine working with another software vendor. From the very beginning of the project, they’ve invested not just in their resources but also in their talents.

How was project management arranged and how effective was it?

We were able to schedule meetings with their team on a daily basis through skype, usually for around 10 - 15 minutes. In addition to these daily online meetings, they kept me updated on the daily work through the text messages.

What did you find most impressive about this company?

APPWRK take their project’s personally in a very dedicated manner, They were devoted towards the project till the end. From the very beginning, they knew what they had to do to make this project a success. It felt as of every person of their team was invested in the work. It was assuring to know that it was not just another project for them.

Are there any areas for improvement?

Nothing from my side, as they have done a great job

Please describe your company and your position there.

My company provides services in the fields of:

• Blockchain
• Web3
• Frontend Technologies
• Backend Technologies
• API Protocol

For what projects/services did your company hire APPWRK IT Solutions Private Limited?

Our work with the APPWRK team focused on Smart Contract development on:

• Binance Smart Chain
• cross-platform WEB3 connectivity
• frontend solutions
• backend app solutions
• R&D processes
• server and network settings

How did you select this vendor and what were the deciding factors?

We contacted the APPWRK team through Upwork. Determining factors are previous working hours and their expertise on the subject.

Describe the project in detail and walk through the stages of the project.

This excellent team consists of accomplished individuals with expertise in Blockchain, WEB3, Design, and Software Architecture. For the past 4-5 months, we have been receiving Blockchain-WEB3-Frontend-Backend-DEVOPS services.

It's a team that's not only talented, but also communicates very well. Managers and team leaders excel at software development. APPWRK has advanced knowledge in technical research, documentation creation, and algorithm structures.

How many resources from the vendor's team worked with you, and what were their positions?

• 1 Manager
• 3 Blockchain Software Experts
• 4 Frontend Developers
• 2 Backend Developers

Can you share any outcomes from the project that demonstrate progress or success?

We made a survey of our users and our users' feedback made us very happy. The survey was about Blockchain and Design.

How effective was the workflow between your team and theirs?

The communication of the Appwrk team is very strong. Team leaders and Managers take special care of us.

What did you find most impressive or unique about this company?

Though there are not many blockchain experts in the ecosystem, the APPWRK IT team is full of these precious experts. And what was unique was that it had a family-like atmosphere.

Are there any areas for improvement or something they could have done differently?

As far as, everything has gone great and we sure will continue to work together. Thank you team APPWRK

Please describe your company and your position there.

I am the manager of the development group and we provide software to institutions that require traceability for their products. Our main focus is police forces around the country for tracking items in their evidence room.

For what projects/services did your company hire APPWRK IT Solutions Private Limited, and what were your goals?

We hired web and mobile app software developers for to help our internal team enhance our software to better serve our clients.

How did you select this vendor and what were the deciding factors?

We selected this vendor based on word-of-mouth reviews, the range of skills the vendor had to offer, and cost.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We required the developers to quickly become familiar with our product, which they did, and communicate with the internal staff (Support Staff, QA Staff, and Internal Developers) to fix bugs and add enhancements to our software. We required the developers to be familiar with up-to-date technologies including (but not limited to) .net core, angularjs, javascript, entity framework core, mongodb, elasticsearch, ionic

How many people from the vendor's team worked with you, and what were their positions?

Our company employed 4 web developers and 2 mobile app developers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As Development Manager, I assign the tasks and monitor the progress from assignment to passing final testing. The developers are assessed on

1. How closely they complete each task to the time estimates for that task
2. How many times (if any) their tasks are returned from QA testing for rework
3. Their ability to accept more advanced tasks as they learn more about our system.

Describe their project management style, including communication tools and timeliness.

The developers have no Project Management responsibilities as I handle all PM duties. I try to stay ahead of them in terms of assignments, but if they are running low on work, they let me know that they will need more work in a "day or two". All of the developers I work with are very good in communicating to me in a timely manner. They also let me know, in a timely manner, if I assign a task to them that they are not able to work on AND the reason they cannot work on it. I am very satisfied in the communication skills of all these developers.

What did you find most impressive or unique about this company?

It's easy to work with not only the technical staff, but with their administrative staff, as well. I have addressed my satisfaction with the technical staff above, but my interactions with the administrative is equally pleasant. All of my issues (and there have been very few) were addressed promptly and resolved with complete satisfaction.

Are there any areas for improvement or something they could have done differently?

If I had to pick an area for improvement, I would say we would like the developers to improve the self-testing of their software updates before giving it to the QA staff. Having said that, our internal staff understands that these developers have been working on our software for a relatively short time and testing all aspects of an update is something that comes with time. We are pleased with the work we are getting from these developers, and we hope that as time moves forward, their testing skills will improve.

Please describe your company and your position there.

I'm the Engineering Manager, dealing with AppWrk directly regarding the team of outsources that are working directly with us.

For what projects/services did your company hire APPWRK IT Solutions Private Limited, and what were your goals?

We are lacking in terms of engineering power to build what we want, so we're hiring AppWrk to help us outsource those talents.

How did you select this vendor and what were the deciding factors?

APPWRK IT Solutions Private Limited has been providing us with the right talent pools that we're looking for.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Mostly the team are involved in the frontend side (React).

How many people from the vendor's team worked with you, and what were their positions?

There are 5 people in the team, we're distributing them into different squads right now.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I'm pretty much satisfied with the engineers, though we have filtered about 2 of them already in the past -- they are not that fit with us.

Describe their project management style, including communication tools and timeliness.

Most of them are very communicative and helpful, there's 1 that is not.

What did you find most impressive or unique about this company?

Finding the talents from across South East Asia, and find the people that I want to work with.

Are there any areas for improvement or something they could have done differently?

There are just engineers that have internal problems where they can't be committed to working with us; I think they should have a more personal approach when offering the work to us.