This review was updated on October 9th, 2019, by the client. The original star ratings were: Overall - 4.5, Quality - 4.5, Schedule - 5, Cost - 4.5, NPS - 4.5. New content is below:
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Apptension?
One of our most important clients, has asked to renew, redesign and deliver a new digital activation for the 2019 edition of the IFA, the world’s most important technology exhibition which will be held in Berlin, Germany, from the 6th until 11th of September 2019.
What were your goals for this project?
The refurbish of the previous version of Facial Recognition should have been done taking in consideration of different constraint: timing, budget and smooth functionality on booth.
How did you select this vendor?
We selected Apptension since our previous experience was very good.
Describe the project and the services they provided in detail.
- Deployment to Berlin IFA 2019 and on-site assistance for 3 working days
- Event hardware and software configuration
- Code updates due to breaking changes to any third party API or third party data
- Warranty / bug fixes
- Professional Errors and Omissions Liability Insurance
What was the team composition?
Tobiasz Jankowski Business Development Specialist Jakub Matuszczak. Project Manager Michał Przyszczypkowski Frontend Developer Patryk Poleszczuk: Developer
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
It was very important that the development of this installation could have the same impact we obtain in the version of IFA 2018. Our client was satisfied with the result, and this was pretty fundamental for us.
How was project management arranged and how effective was it?
The management was excellent, they were very punctual and dedicated even when remote. Budgeting was very clear and precise.
What did you find most impressive about this company?
Apptension is a trusted parter capable to understand and to adapt to our time constrains. Apptension team has been fully dedicated, kind and they and leaning to be a valuable problem solver.
Are there any areas for improvement?
On site we encountered some little bug/problem, that maybe could be solved more rapidly if the same developer of 2018 was available or reachable.