Apptension

What evidence can you share that demonstrates the impact of the engagement?

The software performed well with minimal bugs and issues. Apptension made tweaks on-site to ensure that the event ran smoothly. Our client was pleased with the end product, and so were we.

How did Apptension perform from a project management standpoint?

Aleksandra (Head of Product Delivery, Apptension) led a highly organized and talented team. She kept us in the loop on progress updates and warned us of any potential delays. We met twice a week and communicated through Slack and Jira.

What did you find most impressive about them?

We valued their professional work ethic and their personable approach. Despite our time zone differences, the Apptension team adapted to our work schedule and was highly approachable throughout the collaboration. We could never have completed the project without them.

Are there any areas they could improve?

No, I can’t think of anything.

Any advice for potential customers?

We found it helpful to have frequent meetings. Apptension provided valuable insights and progress updates. They also organized each meeting carefully to use our time as efficiently as possible.

What evidence can you share that demonstrates the impact of the engagement?

They believe in producing high-quality work that’s on par with what we develop internally. Apptension remained transparent and proactively engaged in communication to accommodate challenging client feedback. This approach enabled them to navigate short project timelines and deliver successful products.

How did Apptension perform from a project management standpoint?

They’re communicative and organized. We interacted through email, Slack, and Google Hangouts. All document sharing was rooted in Google Drive. We overcame a six-hour time difference by meeting with them at the end of their day. They worked ahead of the production schedule, so our meetings consisted of reviewing their progress and making a plan for the following day.

What did you find most impressive about them?

The speed at which they delivered an early build of the first site was remarkable. They stayed ahead of the curve throughout both projects and that allowed us to polish each deliverable further.

Are there any areas they could improve?

We found that each party had a different understanding of the scope at several points throughout development. We were able to clear everything up quickly, so that didn’t negatively impact the engagement in a significant way. However, both teams discussed the issue as something that could be improved during the next project.

Do you have any advice for potential customers?

Visual references and guidelines were useful in communicating our vision to them. I’d also recommend establishing a plan to maneuver around the time difference from the start. Later in development, revisit the unknowns that occurred at the beginning of the engagement to ensure a unified understanding between both teams.

What evidence can you share that demonstrates the impact of the engagement?

The end-client praised the app and wanted to continue working with us, which reflects the caliber of Apptension’s work. They accurately replicated our designs in the final build and included all of the required functions.

How did Apptension perform from a project management standpoint?

Throughout the process, we learned to collaborate with them and came to consider them partners. We met weekly with appear.in and communicated primarily through Slack for smaller inquiries. They always replied promptly.

What did you find most impressive about them?

They’re great communicators and easy to work with.

Are there any areas they could improve?

As we went along, we conveyed minor concerns to them, and they addressed everything we mentioned.

Do you have any advice for future clients of theirs?

I don’t know what we could have done without our constant communication. They excel at keeping their clients informed, so customers should not be afraid to reach out to them.