AppSierra

BACKGROUND

Please describe your company and position.

I am the QA Manager of Wagepoint

Describe what your company does in a single sentence.

Payroll software for small businesses in Canada helps you pay your employees and independent contractors easily.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AppSierra to accomplish?

• Manual Testing

SOLUTION

How did you find AppSierra?

Clutch Site

Why did you select AppSierra over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from AppSierra were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

With the addition of key members from the Appsierra Team, our QA process became significantly smoother and more efficient. Their expertise and contributions were instrumental in our project, collaborating closely with various team members to deliver top-notch solutions from multiple angles, including functional, performance, usability, accessibility, and more. By leveraging their diverse perspectives, we were able to ensure high-quality outcomes across various aspects of our project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since our collaboration with Appsierra commenced, they have likely discovered numerous bugs within our software. With our long-standing partnership, I can confidently state that they provide us with valuable insights regarding the quality of the software we develop. As a result, our customers receive high-quality solutions that greatly enhance the user experience and simplify their lives.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

A segment of the Appsierra team operates within our time zone, ensuring rapid response times and seamless communication. Additionally, we have a dedicated group of Appsierra professionals in different time zone who deliver exceptional work while we are offline or resting. 

To keep track of projects and facilitate internal communication, we rely on the efficient platform of Slack. Every month, we conduct a comprehensive check-in session where we discuss our achievements over the past month. Appsierra actively seeks feedback during these meetings, offering a valuable opportunity to ensure our satisfaction with their services. This proactive approach greatly contributes to maintaining a high level of contentment with their work.

What was your primary form of communication with AppSierra?

Virtual Meeting

What did you find most impressive or unique about this company?

They possess an extensive wealth of knowledge surpassing that of anyone else. Their relentless pursuit of novel problem-solving approaches and innovative ideas is unwavering. Appsierra exhibits exceptional honesty, which holds great significance in our relationship. 

Moreover, they possess an abundance of both quantity and quality resources, enabling them to forge enduring connections with their clients. In the event that one of their team members is no longer able to collaborate with us, they promptly introduce a new member to seamlessly continue the work without any disruptions.

Are there any areas for improvement or something AppSierra could have done differently?

There are always areas for improvement. We have meetings with them every month to achieve different improvements in the process. Appsierra needs to put more effort into the pre-scanning of the candidates by adding more filters like Communication skills and Organizational behavior.

BACKGROUND

Please describe your company and position.

I am the Managing Director/Partner of KE Staffing Inc / KE Consulting PVT LTD

Describe what your company does in a single sentence.

KE Staffing provides the highest quality Executive Search and IT Consulting Services to support our clients and consultants. Our clients range from start-ups to Fortune 500 companies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AppSierra to accomplish?

• For our Client Barcodes QA Projects
• Complete QA Projects

SOLUTION

How did you find AppSierra?

Google

Why did you select AppSierra over others?

• High ratings
• Pricing fits our budget
• Great culture fit
• Good value for cost

How many teammates from AppSierra were assigned to this project?

20

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of work Appsierra resources will be in charge of putting together the QA team that will test the apps. Work includes working with the assigned contacts and development team from the beginning of a project's life cycle to make sure that it is reliable, easy to maintain, and performs well.

 General QA chores include planning tests, writing test cases, running tests, writing and fixing bugs, automating tests, and reporting on the status and results of all of these things. All of these things can be traced back to BastionZero's business requirements and fit with project’s release schedule. 

• Activities for Functional Testing: Create a method for functional testing that fits with the rapid development method. Set up tests for all Apps to make sure they work. Set up and use a method for managing tests and finding bugs.

 Keep track of and, if necessary, update the functional test cases from earlier releases.Record flaws and make sure the development team knows how to fix them by cycle. Before releasing a product, make sure it works as it should.

•  Deliverables: Test case tracking system recommendation Making and running functional test sets Keep track of when test cases were run. Daily progress reports; monthly reports on how the leadership is doing Tasks for API Test.
• Automation Activities: Go through API documents to gain knowledge of API endpoints, application workflow and features Develop API test examples Plan and build the structure for API test automation. Make API test scripts. Use the test method to run API test scripts in test cycles. Help to connect the current CI/CD system with the API automation framework Analyze and share the data of the API test automation.
•  Deliverables: API test scenarios API Automation framework API Test scripts that are run automatically Libraries that can be used again and system improvements API test automation results Status reports every day Monthly reports on how leaders are doing

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The team was able to start writing tests and finding problems 4 weeks after the project began. All of the deliverables were done in the time frame that was talked about. Each week, the team did exactly what they said they would do. The team used Slack a lot to make sure problems were fixed so they wouldn't affect the results or cause plans to slip.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Appsierra team ran the project, set completion dates, and took responsibility for the results. We were able to talk to each other well, and any technology problems were brought to our attention and worked on together.

What was your primary form of communication with AppSierra?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Appsierra took all of our comments into account during the selection, onboarding, and job process. They are always looking for ways to fix or improve any problems we tell them about. As we brought on the Appsierra team, it became clear that they needed to know a lot about Linux for what we were doing. Appsierra found out what training was needed, gave us the course outline, and then taught the team. Once the training was over, it was clear how much they had learned and how quickly they could use what they had learned.

Are there any areas for improvement or something AppSierra could have done differently?

I've found everyone on their team to be a pleasure to work with.

BACKGROUND

Please describe your company and your position there.

I'm the product manager of a web app connected, data driven smart locker company for businesses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire AppSierra , and what were your goals?

I'm the product manager at a leading smart locker company and we hired AppSierra to test both our app. The goal is to also getting them to test our hardware as well for a full end to end test.

SOLUTION

How did you select this vendor and what were the deciding factors?

When we were looking at all the applicants for the position AppSierra really stood out as very professional and went quite in-depth with their feedback to the tasks we assigned to them, well above any of the other competition.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kickoff meeting to discuss our needs and requirements and AppSierra came back with an in-depth document on their strategy they were going to implement via manual testing of both of our main web apps. The next step for AppSierra is to do automated testing which they said they would happily provide, it's really great how they have a solution to any problems we might have testing wise.

How many people from the vendor's team worked with you, and what were their positions?

I believe we've worked with two of their manual testers, one being replaced by the second when they were no longer available, the transition was flawless between these two and we did not need to provide further training as they did it themselves.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After using AppSierra we found out we had a lot more bugs that first thought and they worked very thoroughly when assigned tasks to test.

Describe their project management style, including communication tools and timeliness.

Sprint, agile, using click-up.

What did you find most impressive or unique about this company?

They are very helpful to your needs and accommodate very well.

Are there any areas for improvement or something they could have done differently?

Nope, they were super!

BACKGROUND

Please describe your company and your position there.

I'm the general manager of a gaming company. We acquire websites and apps and integrate them into a vertical network

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire AppSierra?

We acquired an app and began refactoring, encountering numerous bugs. To free up local resources we began outsourcing services like app development and especially QA testing. We needed a fluent English speaker who was technical and knowledgeable with manual and automated testing to check nightly builds and have feedback ready for our team in Toronto the following day

SOLUTION

How did you select this vendor and what were the deciding factors?

We found AppSierra through Upwork, and following a successful pilot program there we have been working on an ongoing basis since. They were also able to fill in with some graphic design work as needed through a separate contractor

Describe the project in detail and walk through the stages of the project.

Without going too specific, I can say it is an app adored by esports gamers worldwide. As we added new features and games, by integrating various APIs, we frequently encountered unpredictable results. So we required a person to download nightly builds and go through the app with fresh eyes every time and try to break things, and articulate the problems in such a way that it was repeatable and easy to understand for the app team.

How many resources from the vendor's team worked with you, and what were their positions?

This is a focused group project - We're a small team of ten, mostly developers. Our company however has over 500 employees

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Overall we're very happy with the quality and industriousness of the contractor, who is very consistent and communicative. Relative to local costs, we have saved money.

How effective was the workflow between your team and theirs?

Over time the app has improved in direct results of their QA work, so I would say this process is effective

What did you find most impressive or unique about this company?

They are knowledgeable, detail-oriented, and communicative. It's also nice that they can provide a range of other IT services on a whim, and on short notice. It is a collective of talented people

Are there any areas for improvement or something they could have done differently?

I don't have any particular complaints, they're quite flexible

BACKGROUND

Please describe your company and your position there.

Am the human resource manager. we provide financial services

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire AppSierra?

We wanted to have our lending app tested. Before we could introduce it to our customers. because we wanted an application that could handle more traffic. which is bug free

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched on different freelancing sites and come across them on upwork. before we decided to contact them we went through reviews from the previous clients. We interviewed many teams and they were the best out of other teams. In terms of experience and previous clients, they worked with

Describe the project in detail and walk through the stages of the project.

They were responsible for Testing our application. with more intense traffic and give. professional feedback and advice to us. Before we could release the application to our customer for usage

How many resources from the vendor's team worked with you, and what were their positions?

we worked with a team of 4 testers from AppSierra

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The application testing saved us time and money because before we had an application that used to have bugs every day and our customers weren't happy. When we did the testing and the application was functioning well. we were 100% sure our customer will be happy with the new application. The application worked well when it was released to our customers. Now its almost one month

How effective was the workflow between your team and theirs?

They could update us on the progress of the work every 2 hours. because. we wanted the work to be complete as soon as possible. We had a good working term between the teams.

What did you find most impressive or unique about this company?

They were able to pinpoint the error very easily. They are more professional, And they were able to meet the deadline before the agreed time.

Are there any areas for improvement or something they could have done differently?

They did an excellent job, and I will work with them next time.

BACKGROUND

Please describe your company and your position there.

OrchTel helps you get the exact intelligence that matters to you: when you need it, wherever you need it from. It helps you make data-informed decisions to achieve and maintain compliance. We use cutting-edge techniques to unearth data with our hybrid ‘Smart Crawler’ and Data Analyst Networks from over 1,000 publishers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire AppSierra, and what were your goals?

Appseirra has been helping us with ensuring the product meets highest quality standards. Their team has been with us from initial product development and created a complete test plan, along with Test Management, Verification and Product Stabilization.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have found appseirra from Upwork and based on the interviews and past experience of the company, we have been able to shortlist the best resource from their team.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope of work would include:

• Test Plan Creation
• Test Case Preparation
• Manual Testing

Tool used is Jira + Zephyr

How many people from the vendor's team worked with you, and what were their positions?

We had one QA Engineer working with us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have just released the product, but it has been verified for stability and business accuracy.

Describe their project management style, including communication tools and timeliness.

We have used Agile Methodology, Jira + Zephyr for Tracking and Management. Timelines: This was a 1 year project.

What did you find most impressive or unique about this company?

Very professional services. The Management is also willing to provide any additional services, replacements as per our needs.

Are there any areas for improvement or something they could have done differently?

We have not seen any specific areas of improvement. We were very satisfied with their work.

BACKGROUND

Please describe your company and your position there.

I'm VP, Engineering of a SaaS startup, Rocketium, an AI-based creative automation platform to generate banners, videos, and gif at scale.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire AppSierra?

We were in need of an Automation Engineer to help ramp up automation tests.

SOLUTION

How did you select this vendor and what were the deciding factors?

Googled for best QA testing agencies. A mix of technical skills and pricing helped closed the deal.

Describe the project in detail and walk through the stages of the project.

Their team was responsible for ramping up the automated tests for some of the core features. The project involved augmenting past and present features with automated tests.

How many resources from the vendor's team worked with you, and what were their positions?

We are working with 1 Senior Automation Engineer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Increased automated tests have helped us immensely. Since the engagement, the automated tests have increased by 50%. The increased coverage has helped catch many bugs during development and deployment to production.

How effective was the workflow between your team and theirs?

The QA engineer was part of our team. He attended daily stand-up and provided a summary of tests written at the end of the month. Communication was through Slack and Google meet.

What did you find most impressive or unique about this company?

The assigned QA engineer was of high quality. Was open for negotiation based on the contract duration. We started off with a 3-month engagement with the understanding that we would extend if both parties see value in it. Happy that we just extended by 3 more months. Intend to continue the engagement in the future as well.

Are there any areas for improvement or something they could have done differently?

We are also looking for web application development. Unfortunately, they didn't have anybody available. If they could expand the offering, it would have helped us consolidate all consulting needs.

BACKGROUND

Please describe your company and your position there.

I'm the head of quality for my organization where I oversee testing and release readiness.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire AppSierra?

We provide a suite of front end and back end products to our customers so ensuring that we have a stable and usable product is incredibly important. Our initial requirements were to have manual testing of our front end but has since expanded to our mobile product as well as establishing an automated test suite.

SOLUTION

How did you select this vendor and what were the deciding factors?

We initially started working with AS after discovering and interviewing him from UpWork. Our scope has since expanded and we are utilizing several resources to conduct manual and automated testing of our applications.

Describe the project in detail and walk through the stages of the project.

The team is responsible for all manual testing of any new functionality which includes regression testing . The team is also responsible for building out all new automated test cases and maintaining the existing repository.

How many resources from the vendor's team worked with you, and what were their positions?

We work directly with 4 manual testers and 1 automation tester.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The manual testing has provided confidence that our application is stable and functioning. The amount of progress we have made with automation testing has been incredible. We use a custom CLI that the team has been able to get accustomed to and we can now run hundreds of automated tests before deploying.

How effective was the workflow between your team and theirs?

Communication has been sufficiently managed over Zoom and Slack. We have a weekly standup at the start of the week and have plenty of dialog over Slack throughout the week. The team sends end of day and end of week summaries which are great to understand and track progress.

What did you find most impressive or unique about this company?

The team was very quick to onboard and begin testing. They have been incredibly thorough and have proved to be an invaluable part of the QA process.

Are there any areas for improvement or something they could have done differently?

Nothing currently.

BACKGROUND

Please describe your company and your position there.

I am the director of a home bakers unit which based home based. We get hundreds of order every day from different locations nearby.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire AppSierra?

We receive hundreds of orders from different parts of our locality on daily basis and for the smooth ordering we managed to build a mobile app. But it was too basic version and it had a lot of issues including user interface . So we connected with Appsierra to rebuilt the mobile app and to give it a new look and better performance. The main reason for the quick rework was the huge raise of orders that we received during the covid 19.

What were your goals for this project?

We wanted to resolve the customer complaints regarding the slow pace of the working of our old version mobile app. As because of the covid 19 we experience a huge spike in the order the app almost stopped working and this made us really struggle to work during the pandemic. So we wanted to built a quality, user friendly application that will enable our customer to order products through our app smoothly.

SOLUTION

How did you select AppSierra?

We found out about Appsierra via a peer recommendation and had a meeting to decide how to move forward. They recommended the needed changes and the strategies.

Describe the project in detail.

They recommended going with a simple and easy-to-use interface as it will help in improving user experience and downloads. Instead of doing this that we told, they were giving us feedback and advice. The team developed mobile apps for iOS and Android using native languages . The platform has new features such as a real-time chat tool, saved search with alerts, social logins, and highlighting products according to the tastes to the user. The team conducted end-to-end development. We provided our specifications and old data bases before starting the rework. We then offered feedback and testing throughout the project.

What was the team composition?

They provided us with three to four people, including a tech lead and project manager and developers. The team had excellent skills and they worked well as expected..

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The end product made the quality at high and prevented bugs and issues that the platform experienced. They completely rewrote the previous architecture of the app. The clearest impact of the success of the project was seen in the speed/response time of the app which we had the concerns. Soon after the relaunch we seen a huge spike in the downloads and despite of the huge numbers of downloads and users, the app is preforming well.

How effective was the workflow between your team and theirs?

In my opinion, they are the most responsive service provider. When i compare the company who built the old app with Appsierra, i can clearly see the difference and impact. Appsierra managed the project very well and they coordinated very well with me and took more responsibility than me. We had daily meetings and received weekly activity reports. Even their feedback times were super fast.

What did you find most impressive about this company?

Appsierra provided us a project manager who did a wonderful job. They shown both professional as well as personal quality. I was concerned about the communication between a team with whom i never met, but they were just superb. Appsierra stood up to my expectations as a committed company, with professional quality and ethics, and dedicated friendly team.

Are there any areas for improvement?

Nothing to report regarding this matter. They are very much professional and no room for complaints.

BACKGROUND

Please describe your company and your position there.

I am Reputation & Sales Manager at Food Recipe Company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire AppSierra, and what were your goals?

The reason to hire app sierra is to create a website where country-wise their dishes with recipes must be listed. And must show the chef videos on the website.

SOLUTION

How did you select AppSierra and what were the deciding factors?

Firstly we have selected a total of 5 Companies, and after having an interview AppSierra kick-off. Their examples are up to the mark, and they exactly look like what I wanted.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

• Scope: Engaging user experience will help to make visitors stay
• Technologies: WordPress, PHP, Astra Theme
• Features: recipe form, newsletter

How many people from the vendor's team worked with you, and what were their positions?

Project manager, WordPress developer, and designer quality assurance analyst

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have received a highly efficient website with an engaging user experience. Food images are looking fantastic, and the setup of the video is impressive. With the website, I got 100's of followers and subscribers. Thanks to the appsierra team.

Describe their project management style, including communication tools and timelines.

I was in contact with the project management and developer of my website. they are very polite people still, if I am having any issue with website, they do it without any word I have used WhatsApp and skype

What did you find most impressive or unique about this company?

Their work culture and the on-time delivery of the project are outstanding.

Are there any areas for improvement or something they could have done differently?

Their additional animation feature in the website and picture of our head chef with their work. Amazing work