Apps Curb

BACKGROUND

Please describe your company and position.

I am the Founder of Rides With Purpose Llc

Describe what your company does in a single sentence.

Rideshare Booking Platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Apps Curb to accomplish?

• White-label rideshare app
• Donation component

SOLUTION

How did you find Apps Curb?

Online Search

Why did you select Apps Curb over others?

Pricing fit our budget

How many teammates from Apps Curb were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Create a custom rideshare booking app that also facilitated donations

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

N/A

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Did not deliver on time or completed to satisfaction

What was your primary form of communication with Apps Curb?

Email or Messaging App

What did you find most impressive or unique about this company?

N/A

Are there any areas for improvement or something Apps Curb could have done differently?

They could not breach their contracts

BACKGROUND

Please describe your company and position.

I am the Administrative Assistant of Micro Perfumes

Describe what your company does in a single sentence.

MicroPerfumes provides travel-sized bottles and genuine designer fragrance samples via an independent and reasonably priced online store.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Apps Curb to accomplish?

• We desired a comprehensive website makeover that would enhance mobile responsiveness, modernize our brand image, and simplify the purchasing process for a better user experience.

SOLUTION

How did you find Apps Curb?

Online Search

Why did you select Apps Curb over others?

• High ratings
• Pricing fit our budget

How many teammates from Apps Curb were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our entire website was completely redesigned by Apps Curb with an emphasis on speed and usability. They made sure everything was mobile-optimized, redesigned the cart and checkout processes, enhanced our filtering and search capabilities, and reorganized the product pages. They also provided completely working front-end programming, high-fidelity prototypes, and UX wireframes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We witnessed a noticeable rise in conversion rates within the first month, a 40% increase in average session durations, and a considerable improvement in site speed. As one of our top focuses, customers are navigating more readily and checking out more quickly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their group was proactive, professional, and communicative.  Timelines were explicitly established and followed. Any criticism we offered was promptly addressed and taken seriously.  They truly gave us the impression that we were partners rather than merely customers.

What was your primary form of communication with Apps Curb?

Email or Messaging App

What did you find most impressive or unique about this company?

They were notable for their attention to detail. They considered the experience from our customer's point of view, not just how things seemed. The change was entirely due to the customer-first strategy.

Are there any areas for improvement or something Apps Curb could have done differently?

To their credit, they jumped right in when we contacted them after the launch, but we would have preferred more post-launch assistance in the form of frequent check-ins or analytics evaluations.

BACKGROUND

Please describe your company and position.

I am the Assistant Manager of Tire Mart

Describe what your company does in a single sentence.

Tire Mart is an online shop that specializes in offering premium new tires at competitive costs. They make sure that every product is thoroughly inspected before being delivered to the consumer.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Apps Curb to accomplish?

• We engaged Apps Curb to create a mobile application that would enhance user experience, expedite our online ordering procedure, and make tire shopping easier for our clients. Our objective was to develop a user-friendly and effective platform that would make browsing, buying, and order tracking easier.

SOLUTION

How did you find Apps Curb?

Online Search

Why did you select Apps Curb over others?

• High ratings
• Pricing fit our budget

How many teammates from Apps Curb were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Designing and creating a fully functional mobile application for iOS and Android was part of the job scope. A smooth UI/UX design, a user-friendly tire search and filtering system, safe payment integration, real-time order tracking, and customer assistance services were among the main deliverables. Additionally, Apps Curb made sure the app integrated seamlessly with our current backend and inventory systems.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The initiative produced excellent outcomes. With a 40% increase in mobile traffic and a discernible increase in conversions, the mobile app greatly enhanced consumer engagement. Customers were able to find the proper tires more easily because to the user-friendly interface, and order fulfillment became more effective, which decreased the number of customer support requests

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was expertly and precisely managed by Apps Curb. They made sure all goals were reached on schedule, communicated clearly and frequently, and gave timely updates. The procedure was easy and stress-free because of their responsiveness and flexibility in meeting our needs.

What was your primary form of communication with Apps Curb?

Email or Messaging App

What did you find most impressive or unique about this company?

Their dedication to user experience and attention to detail were what most impressed us. They took the time to comprehend the unique requirements of our sector and created a mobile application that was not only useful but also really easy to use. They stand out for their ability to blend technological know-how with a customer-first mentality.

Are there any areas for improvement or something Apps Curb could have done differently?

More choices for post-launch support would be one area that may use improved. Although the handover went smoothly, further improvements based on actual user feedback might have been made with a longer support period.

BACKGROUND

Please describe your company and position.

I am the Assistant Manager of Zales

Describe what your company does in a single sentence.

Zales is among the many fine jewelry items and a well-known online jewelry retailer, offering engagement rings, necklaces, and upscale accessories.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Apps Curb to accomplish?

• To improve our customer journey, optimize the online buying experience, and find areas for higher conversion rates through comprehensive UX research, we enlisted Apps Curb. We wanted to make sure that our customers had a smooth and easy way to shop, which would eventually boost engagement and sales.

SOLUTION

How did you find Apps Curb?

Online Search

Why did you select Apps Curb over others?

• High ratings
• Pricing fit our budget

How many teammates from Apps Curb were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A thorough UX study with an emphasis on user behavior analysis to comprehend how users engage with our website was part of the scope of work. Apps Curb benchmarked our platform against industry best practices, conducted user interviews and surveys to get direct feedback from customers, and ran A/B testing on key pages to identify the top-performing designs. We were able to improve our site using data thanks to their insights.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

This project produced remarkable quantifiable results. Following the implementation of UX-driven modifications, our cart abandonment rate decreased by 30%. Our checkout process was optimized, which decreased friction and increased conversions, and customers were spending more time on product pages, suggesting higher engagement. Their suggested adjustments directly and favorably affected our company.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management at Apps Curb was very responsive, data-driven, and well-organized. They presented findings in an understandable and actionable manner, communicated clearly, and gave frequent updates. The entire procedure was swift and seamless because of their methodical approach.

What was your primary form of communication with Apps Curb?

Email or Messaging App

What did you find most impressive or unique about this company?

The most notable aspect of Apps Curb was their capacity to convert research findings into practical enhancements. They gave us more than just raw data; they also made strategic recommendations that had observable outcomes. We had a major competitive advantage because of their in-depth knowledge of customer behavior and e-commerce trends.

Are there any areas for improvement or something Apps Curb could have done differently?

There wasn't much room for improvement, but if we had to recommend one, it would be to execute some of the requested modifications more quickly. Even though the research and insights were excellent, the process could have been even better with a faster turnaround time.