AppIt Ventures

What evidence can you share that demonstrates the impact of the engagement? 

 Overall, we’ve gotten feedback that the site is really easy to use and that people really like the page. Unfortunately, e-commerce trends haven’t translated yet, but I’m hopeful that’s coming.

How did AppIt Ventures perform from a project management standpoint?

They used Slack to communicate with us, which was very helpful. They’re very responsive to feedback, so they were a pleasure to work with. It has been a refreshing experience to work with them.

What did you find most impressive about them?

They’re receptive to feedback, they’re willing to work with us, and they understand that we’re a new nonprofit.

Are there any areas they could improve?

I don’t have anything at this time.

Do you have any advice for potential customers?

Follow their process because they’re really great at what they do.

What evidence can you share that demonstrates the impact of the engagement?

The biggest reason we continue to work with them is their technical capabilities. Bugs come up regularly, and we work with enterprise-sized customers. Our largest customer has around 45,000 participants.

If we report a bug to Ravi, I never have to wait more than 10 hours for a solution. The efficiency of fixing any errors and getting it back to the customers is great. The customers never feel that there are any lags or glitches in our product. They always deliver quality.

How did AppIt Ventures perform from a project management standpoint?

Kayla is excellent at communicating. A lot of times, we go back and forth with emails, but she keeps everything placed in Teamwork. As far as meeting deadlines, they’ve never missed one. We’ve always been able to launch on time. Their team knows what we’re looking for to better the experience for our customers. Over the years, we’ve never had an issue meeting our customer deadlines.

What did you find most impressive about them?

Having worked with other teams, there are always going to be bugs in software because these things just happen. But it’s a matter of their ability to be honest and keep their word. They promise that they’ll make a good product and follow through on that. Miscommunications can happen, and software can be tricky, but knowing that the right product will be done at the end of the day, provides relief.

This experience is different than others I’ve had in the past. Some people will charge you extra and explain, if there is a mistake, that’s what the requirement document said. That’s not how Amanda (CEO) runs the company. She guarantees that customers will receive the functional product that they were expecting, ensuring it passes a practical test.

Are there any areas they could improve?

I think probably the only area to improve upon would be the differentiation in design work. We’ve had to have other designers give updates, so that’s the only part I’ve had to rely on someone else for. That would be the only thing that would help us even further the partnership.

Do you have any advice for potential customers?

Bring an open mind to the table. They’re going to come back and give you different ideas to make things more efficient. That’s the benefit of working with a company like theirs. You don’t have a development team that’s only working on your projects. They’ve seen dozens of other projects and come back strategically to advise on how to make your product the best in your industry. Leave room for them to give their advice and opinions.

What evidence can you share that demonstrates the impact of the engagement? 

The app launched four days ago, and we’ve had over 1000 downloads with a five-star rating on the App Store. Users call the app a virtual sanctuary, noting its ease of navigation and the calming effects of the user interface. It already stands out above other meditation and mindfulness apps on the market. 

How did AppIt Ventures perform from a project management standpoint?

AppIt Ventures did an excellent job of planning out the project before we even began developing the app. We knew exactly when certain phases of the code were supposed to be finished and ready for testing, and the team stayed absolutely within the timeline. 

Also, I had a weekly zoom call with Kayla and the team to talk about where we were in the process and what needed to be accomplished. She was always available through Slack, which was really key, especially as we were going live and receiving customer service feedback. Throughout the whole process, they’ve provided incredible support.

What did you find most impressive about them?

They really take ownership of the passion that the CEO brings to the team. AppIt Ventures adopts that enthusiasm, and they do everything to support our team. We can really feel that they want us to succeed. They’re particular about the project they take on, so they’re able to give each one the care and consideration it deserves. Now, I feel like they’re an extension of our company, rather than contractors I hired. 

Are there any areas they could improve?

No. They exceed my expectations in professionalism and execution.

Do you have any advice for potential customers?

Start with a “why.” The “what” and the “how” will come, but if you can communicate the underlying passion behind your project, AppIt Ventures will take it and turn it into something you never could’ve imagined.

What evidence can you share that demonstrates the impact of the engagement?

When the product rolled out, we met with customers and deployed it with them. Even though we’d already finished up and signed off on our in-house testing and validation, our customers came back with feedback for changes they felt were important. We then had a time-critical phase for adjustments to the software. AppIt Ventures was able to complete the changes within a couple of weeks, which kept our sales cycles moving.

How did AppIt Ventures perform from a project management standpoint?

They were extremely responsive. I was able to get the whole team together the same day within a few hours if I had questions and concerns, especially during the UAT phase.

What did you find most impressive about them?

First, AppIt Ventures clearly articulated the whole process from the start so we could understand what we were getting into. Other companies were vague about their internal process, cost, timeline, and requirements.

Second, they seemed to really understand what we were striving towards. AppIt Ventures took the time to understand how our customers would use the app and invested a lot of energy to make sure the user interface was effective for our customers. They were interested in our success with the application, not just doing the work. 

Are there any areas they could improve?

They are really consistent in delivering what we need. I didn’t find anything lacking in their services. 

Any advice for potential customers?

If you’re a company that’s thinking about building an app or software, I’d encourage you to work with AppIt Ventures. Even just doing the requirements phase is a great place to bring your vision to life. It's the most cost-effective way I have ever seen to move from dreaming to doing. 

With a little bit of money, you can get something meaningful to share with your customers and your company. This was a critical step for us because what we found was our idea needed customer input to really bring all the value of our system to life.