What was the scope of their involvement?
App Design Company designed the logo and other brand materials for our initial and future needs.
Their development tasks included creating a website and iOS and Android components that mirror all information across each platform. At any point, an authorized user can review transportation schedules for patients and vehicles.
From a regulatory standpoint, nursing facilities need to notify families when a patient is out of the building. By creating a calendar event on the platform, it will automatically generate an email to all interested parties. This process improves the customer service aspect and centralizes all information.
For multiple transportation vendors, each one will be notified of a specific transportation need so that each can report their availability. They bid for the business of organizing that transportation, which ensures that the facility will earn the lowest transport price every time.
What is the team composition?
I primarily worked with Jonathan (Director of Product Management, App Design Company, Inc.). JP (CPO, App Design Company, Inc.) was also present on many of the calls, but Jonathan spearheaded the initiative and served as an interface between myself and the developers. He was and remains phenomenal.
How did you come to work with App Design Company?
I conducted an extensive online search, and I called various companies to gauge their interest before creating a list of three finalists, which all signed confidentiality agreements. App Design Company projected a competitive cost, but they also exhibited the most attention to the product.
Our companies are located on opposite coasts, but JP traveled to meet us, which we greatly appreciated. I believed they wanted the project and were willing to do what it took to make it successful. They wanted to be associated with a successful product and take part in my vision. That tipped the scales in their favor.
What is the status of this engagement?
Our initial development spanned from summer 2017 through summer 2018, when we went to market. Since then, I've retained App Design Company for ongoing support. I recently authorized the third iteration of the platform. We’re trying to evolve it and make it more robust. We want to add more features and make the platform practical in environments beyond skilled nursing.