Do you have any statistics or metrics to track improvement from the project?
We don’t have formal metrics to share but are happy.
Are you satisfied with their performance?
We have been really happy with them through the years. The company has changed, but they’ve always done a good job making sure we have a solid, responsive, account manager who we can contact at any time. They also do a great job at staying current on industry trends. They’re continually making recommendations and improvements on how we’re advertising and bidding and where we’re appearing.
Is there anything unique about Anvil Media that really makes them stand out, compared to other online marketing companies?
They’re team oriented and enthusiastic. I know that they spend a lot of time on teamwork and personal development, but also the company as a whole. That makes them special.
What advice would you give to future clients of theirs?
I would say that they are a company that is excellent at search engine marketing. That is their bread and butter, but they also have a wide variety of experience in marketing activities in general. They have a good pulse on how those other activities feed into SCM [supply chain management] activities. We really like the relationship. The president of the company is very involved. Their leadership team is great. We really like that they’re based in Portland. We have a weekly call and then at least once a quarter we’ll have an in-person meeting and more if needed. They’re really open to being available.
Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?
Through the years, we’ve experienced some turnover with them in our account managers. That’s always a little bumpy. They’ve done a good job at managing the transition, but that would be the only criticism.