Ants Creation (Pvt) Ltd.

BACKGROUND

Please describe your company and position.

I am the AVP - Technology of a Cybersecurity Company

Describe what your company does in a single sentence.

Value-added distributor for cybersecurity, data centre networking and digital transformation products in APAC and MEA regions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ants Creation (Pvt) Ltd. to accomplish?

• Enhance Digital Presence and Brand Identity: We hired Ants Creation (Pvt) Ltd. to establish a strong digital footprint for our company in the APAC and MEA regions. Our objective was to design a website that reflects our brand's values, expertise, and commitment to quality, ensuring that our partners, vendors, and customers can easily access information and recognize our position as a leading VAD in the industry.
• Streamline Business Operations and Improve Customer Experience: Our goal was to integrate advanced functionalities into the website, such as a comprehensive product catalog, partner portals, and support ticketing systems. By doing this, we aimed to offer our clients, vendors, and partners a seamless experience, making it easier for them to navigate our offerings, access resources, and get the support they need.
• Boost Engagement and Generate Leads: We sought Ants Creation (Pvt) Ltd.'s expertise in creating a platform that could serve as a hub for our marketing efforts. By incorporating interactive features, content-rich sections, and integrations with our CRM and marketing tools, we aimed to increase engagement with our target audience, capture valuable leads, and drive sales growth in both the APAC and MEA markets.

SOLUTION

How did you find Ants Creation (Pvt) Ltd.?

Website

Why did you select Ants Creation (Pvt) Ltd. over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Impressive Portfolio and Personalized Approach

How many teammates from Ants Creation (Pvt) Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work for Corporate Website Development by Ants Creation (Pvt) Ltd. 

• Website Design & Development: Customized layout and design to ensure alignment with the VAD's branding guidelines. Responsive design ensuring compatibility across desktop, mobile, and tablet devices. SEO-friendly structure and content layout for improved search visibility. 
• Content Management System (CMS): Integration of a user-friendly CMS to allow easy content updates and management by the VAD's team. Training sessions for VAD personnel on using the CMS effectively. 
• Product Catalogue Integration: Seamless integration of the VAD's extensive product catalog, complete with detailed product information, images, and technical specifications. Features for product filtering, sorting, and search for easy navigation by end-users. 
• Partner Portal: Development of a secure partner portal for vendors and partners to access exclusive resources, training materials, and tools. Features to include user registration, login, password recovery, and user dashboards. 
• Support & Ticketing System: Integration of a ticketing system for customer support inquiries. Features to track the status of inquiries, provide updates, and facilitate communication between support agents and customers. 
• Lead Generation Tools: Embedded contact forms for inquiries and lead capture. Newsletter subscription features integrated with the company's CRM. Downloadable resources (e.g., whitepapers, case studies) with lead capture mechanisms. 
• Multilingual Support: The website will support multiple languages pertinent to the APAC and MEA regions, ensuring broader audience reach and accessibility. 
• Testing & Quality Assurance: Comprehensive testing across different devices and browsers to ensure functionality and responsiveness. Load testing to ensure the site functions effectively under high traffic conditions. 
• Training & Handover: Provide training to VAD's team on website management, CMS usage, and basic troubleshooting. Documentation detailing website architecture, code comments, and maintenance guidelines. 

Summary of Key Deliverables: 

• A fully functional, responsive corporate website integrated with a user-friendly CMS. 
• Detailed product catalog with search and filter functionalities. 
• Secure partner portal for exclusive vendor and partner interactions. 
• Integrated support ticketing system. Lead generation tools and mechanisms. 
• Multilingual support for key languages in APAC and MEA. 
• Comprehensive testing reports and quality assurance documentation. 
• Training materials and sessions for the VAD's team. 
• Website documentation and maintenance guide.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website Traffic: A significant increase in website visits post-launch indicates that the new site is attracting more visitors. Tools like Google Analytics can provide detailed traffic data, including new vs. returning visitors. 

User Engagement: Increased average time spent on the site and a decrease in bounce rate can be indicators that users are finding the content more engaging and relevant. 

• Conversion Rates: Improved conversion rates for desired actions, such as form submissions, product inquiries, or newsletter sign-ups, indicate that the new website effectively drives user action. 
• Lead Generation: a measurable increase in the number of qualified leads captured through the site post-launch. 
• Search Engine Rankings: Improvement in organic search rankings for targeted keywords suggests that the site's SEO optimization was successful. 
• Mobile Responsiveness: An increase in mobile user engagement and reduced bounce rate for mobile users would indicate the effectiveness of the site's mobile-responsive design. 
• User Feedback: Positive feedback from users regarding the site's design, navigation, and content quality Reduction in Support Tickets: A decrease in support ticket submissions; users are finding the information they need more easily. 
• Sales and Revenue: the new site's impact on the business outcomes. 
• Operational Efficiency: improved operational efficiency and time saved due to fast and easy CRM features Return on Investment (ROI): Site Performance: Improved site loading times Security

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Structure & Organization: Ants Creation adopted a structured and methodical approach to project management. From the outset, they presented us with a clear roadmap, detailing each phase of the development process, its expected outcome, and timelines. 
• Communication & Collaboration: They emphasized open communication. We were assigned a dedicated project manager who served as our main point of contact. Regular weekly meetings were scheduled to provide updates, gather feedback, and address any questions we had. These touchpoints ensured that we were always in the loop and felt involved throughout the project's progression.
• Timeline Adherence: Ants Creation was meticulous in maintaining the project's schedule. While there were minor adjustments, all major milestones were met as planned. Whenever there was a potential delay, they were proactive in notifying us in advance and suggesting alternative solutions to keep the project on track. 
• Responsiveness to Needs: Their response to our needs was commendable. They showcased a genuine interest in understanding our business objectives, and when we had specific requests or required modifications, they were quick to adapt. Their flexibility, coupled with their expertise, made the collaboration seamless. 
• Use of Tools & Platforms: Ants Creation leveraged modern project management tools, which facilitated transparency and efficient tracking. Platforms like Trello or Asana were used to list tasks, monitor progress, and centralize communication. This gave us real-time insights into the project's status and ensured all team members were aligned. 
• Feedback & Iterations: They maintained an iterative approach. At the end of each major phase, a review session was organized, allowing us to provide feedback. They were receptive to our suggestions and implemented changes efficiently, ensuring the final output was aligned with our vision. 
• Conclusion: Overall, Ants Creation's project management was top-notch. Their structured approach, combined with their emphasis on communication and responsiveness to our needs, made the entire development process smooth and effective. Their commitment to timelines and quality assurance gave us confidence in their capabilities, and the final website stands as a testament to their meticulous planning and execution.

What was your primary form of communication with Ants Creation (Pvt) Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Holistic Approach to Digital Strategy: One of the most impressive aspects of Ants Creation was their holistic approach to digital strategy. While many vendors specialize solely in website design or development, Ants Creation went above and beyond. They not only focused on creating a visually appealing and functional website but also ensured that it aligned with our broader digital marketing and business objectives. Their team consisted of experts across various domains, from user experience designers to digital marketers, ensuring that every facet of our online presence was optimized for success. 
• Cultural and Regional Sensitivity: Given our operations in APAC and MEA, it was crucial for us to work with a vendor that understood the nuances and intricacies of these markets. Ants Creation stood out in this aspect.They showcased a deep understanding of the cultural, linguistic, and market-specific dynamics of these regions. This was evident in their content recommendations, design choices, and overall strategy. Their ability to tailor our digital presence to resonate with diverse audiences was truly commendable and unique.

Are there any areas for improvement or something Ants Creation (Pvt) Ltd. could have done differently?

Custom Graphics: While the overall design of the website was aesthetically pleasing, we noticed that some of the graphics used were standard stock images. It might have added a unique touch if Ants Creation (Pvt) Ltd. had incorporated more custom illustrations or graphics tailored specifically to our brand. It's a small detail, but it could have given the site an even more personalized feel.

BACKGROUND

Please describe your company and your position there.

Bully SL is a dog breed registry founded to promote the study, breeding, exhibition, and advancement of American Bullies and their cross breeds. Bully SL also organizes the only exclusive bully breed dog show in Sri Lanka. And I am one of the Directors in the Company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ants Creation (Pvt) Ltd., and what were your goals?

We wanted Ants Creation to develop our Organizational website.

SOLUTION

How did you select this vendor and what were the deciding factors?

Personal Recommendations from my friends who have used their services before.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We still work closely with them as our digital services provider and partner. They helped us to develop our company website at a top-class level that suits our need for a digital strategy. They were quite efficient in controlling all the project's activities and its progress in a result-oriented manner within the promised timeframe.

They still do provide professional support to our team when the need arises. They understood our company and its line of business, translating our company vision into a project vision. Throughout they were able to produce clear status reports, and communicate candidly and tactfully, Made us aware of any issues with the project, and their team was good listeners all the time.

How many people from the vendor's team worked with you, and what were their positions?

Closely about 3 people. The Project Manager, Client Support Manager & the Technical Team's Head

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the initial launch, we were able to see a 60% - 70% turnover in our subscriptions and the membership grew drastically due to our online presence being clearly prominent compared to our competitive organizations.

Describe their project management style, including communication tools and timeliness.

They used most of the modern-day communications tools like zoom, Google Meet, Any Desk, WhatsApp, and even emails. They always made sure our comfortable way of communication mode was the best way to communicate with us.

What did you find most impressive or unique about this company?

Their Competitive Pricing, Uninterrupted customer service, Timely Delivery of the project

Are there any areas for improvement or something they could have done differently?

Nothing comes to my mind as of now.

BACKGROUND

Please describe your company and your position there.

Prime I'm the CEO of the Agri Culture Company.Prime Agri Business is a Private Limited Company Registered under the Sri Lanka Companies Act No 07 of 2007 to carry out agriculture related business like Crop farming, trading of agriculture products and other agriculture related business.

With the commencement of operations in 2014 Prime Agri Business (Pvt) Ltd was founded with the expectations of entering into agreements with Act Business Private Limited of japan to grow water Mellon for the Japanese market & experimenting with the liquid fertilizer made out of fish extracts.

Initial tests were done in state plantation estates with very successful results. The company has been involved in researching to invent an Organic Fertilizer and the Setting up Organic Farming base with the Corporation of Act Business Private Limited – a company Based in Japan.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ants Creation (Pvt) Ltd., and what were your goals?

Web Design and the System Development

SOLUTION

How did you select this vendor and what were the deciding factors?

Based on their Experience and the Skills and Flexibility and the Creativity in the Profession

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

An ecommerce website was developed to suit our needs. Using latest technology & PHP Laravel framework.

How many people from the vendor's team worked with you, and what were their positions?

5 Team Members including CTO , Project Manager, UI Designer, PHP Developer, Content Updater

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are Satisfied the Project Delivered and willing to continue with their services.

Describe their project management style, including communication tools and timeliness.

They have followed the Deadlines with perfect communications in flexible manner

What did you find most impressive or unique about this company?

They are always with the latest technology and the creativity is amazing.

Are there any areas for improvement or something they could have done differently?

Based my experience is great