Good software. Happy humans.

Anthroware partners with its clients to bring their vision to life in a way that is backed by data, simplifies things that are difficult, and moves the needle for the rest of the world.  

Our partners range from small websites with existing logos and brand, to Internet of Things, all the way up to enterprise-ready SaaS applications. 

We approach each project focused on the business outcome. Our goal is to improve your business' bottom line. So whether we're driving customers your way via a beautiful custom website, or we're adding to your bottom line with custom mobile productivity apps, we're running every decision through the filter of your business' needs. 

Anthroware’ believes that software doesn’t have to be hard to use and business doesn’t have to be complex; your team can stop worrying about busy work and get back to what they love to do.

Anthroware is a mashup of anthropologists, designers, data-driven consultants, and technology builders. We design and build the custom digital products, integrations and databases your organization needs. We develop technology solutions that are rooted in real end-user studies that are simple and easy to use; they supercharge productivity for clients and end users.

We are looking for clients who want to move the needle and share our desire to save the world from bad products.

We love to work on: 

Healthtech, Internet of Things (IoT), Education, Beautiful Websites, excellent branding and design, Productivity.

 
$5,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2013
Show all +
Asheville, NC
headquarters
  • Asheville, NC
    United States

Portfolio

Key clients: 

Public Consulting Group, Mission Health System, Coldwell Banker, Growler Chill, Asheville Dental,

Reviews

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Multiple Design & Dev Projects for Educational Consulting Firm

“[T]hey’re proactive, take pride in their work, and ensure everything runs smoothly.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Nov. 2013 - Ongoing
Project summary: 

Hired for various projects, Anthroware helped develop a web survey platform and finance-tracking app. The team participated in pre-dev stages through launch and maintenance, resulting in a continued contract.

The Reviewer
 
1,000 - 5,000 Employees
 
Asheville, North Carolina
Director, Consulting Firm
 
Verified
The Review
Feedback summary: 

Anthroware’s products have received only positive feedback, impressing stakeholders with their quality and speed of work. Although the initial project management was poor, Anthroware responded to feedback and quickly improved, building a friendly, collaborative, and hard-working team.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a product manager for a company that provides consulting services and software-as-a-service (SaaS) to school districts, states, and various agencies in the education and Health and Human Services sectors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Anthroware?

We hired Anthroware to work on various projects.  Time constraints on getting this product to market required that I augment my team with contract/temporary developers.  We worked with them on user interface and workflow designs, and the initial design and development of the product.

SOLUTION

What was the scope of their involvement?

Two of our most recent projects were a web-based software product to help organizations comply with Title I regulations, and a survey software product for students to submit about their teachers and courses.

 

The Title I product enables school districts and states to ensure that they are compliant with the requirements for Title 1, and to monitor the funds provided to them under this program.

 

Anthroware built both the survey and Title I applications and began working with us during the initial discovery and requirements phases. They worked extensively on building mockups for the user interface, which we workshopped with our internal business team until we had a product we all supported. Anthroware wrote the technical specs and did all the database architecture design.

 

The survey web platform has a clean and simple user interface, which was a large requirement for us since it’s meant for third graders. The Title I app has a responsive design and is consistent across mobile devices as well as desktop and laptop screens.

What is the team dynamic?

Jason Stewart [Vice President, Anthroware] was our database architect [DBA] and main point of contact, James Shaw was our senior architect, and we worked with both of them on the two projects. We had additional team members who did frontend, backend, design work, and .net dev.

How did you come to work with Anthroware?

I used to work with Jason, and I’m familiar with his work, so I knew I could trust his design decisions and ethics.

What is the status of this engagement?

We’ve worked with Anthroware for about four years.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Anthroware built the survey product on time and within budget, and the stakeholders were impressed with its look, feel, performance, and quick development. The client said that it far exceeded their expectations, and it’s in its third year without any major issues. The survey needed to support nearly 2,500,000 responses completed within a six-week period, and Anthroware made that possible.

How did Anthroware perform from a project management standpoint?

Initially, the project management needed improvement.  However, Anthroware listened to my concerns and responded, and we haven’t had an issue with project management since.

What did you find most impressive about them?

Whenever we’ve hit an obstacle, Anthroware has immediately stepped in to help. They have phenomenal customer service, their ethics are above reproach, and they’re willing to do whatever is necessary to finish a job. Instead of waiting to be told what to do, they’re proactive, take pride in their work, and ensure everything runs smoothly.

Are there any areas they could improve?

My only concern has been project management, but this has since improved, so I don’t have any other concerns. I love working with them.

Do you have any advice for potential customers?

Anthroware offers more than just development, so take full advantage of their skills. Let them participate in the requirements phase because they're bright, insightful, and will come up with great ideas.

4.0
Overall Score The cost is a little high, but we enjoy working with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We finished the project within the promised timeline.
  • 4.0 Cost
    Value / within estimates
    They're a little expensive, but I appreciate their work quality.
  • 5.0 Quality
    Service & deliverables
    Their product is robust and stable, and our client loved it.
  • 5.0 NPS
    Willing to refer
    I'd recommend them without hesitation.

Web App Dev for Health Care Consulting

"Their application is fully functioning and we're really happy with it."

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Dec. 2016 - Oct. 2017
Project summary: 

Anthroware developed a web-based data capture tool for a healthcare consulting firm. The application is designed to be modular for use in new states.

The Reviewer
 
1,000 - 5,000 Employees
 
Asheville, North Carolina
Dale McCourt
Senior Advisor, PCG
 
Verified
The Review
Feedback summary: 

The application Anthroware created is cleaner, more efficient, and easier to use than the two previous internal versions. While the process was somewhat painstaking and their project manager changed halfway through, we are very satisfied with the final product.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am on the healthcare side of a consulting company called PCG, mostly working with state Medicaid agencies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Anthroware?

We needed a software tool to help record and track data for screenings of Medicaid providers that could be modular and flexible for working in different states.

SOLUTION

What was the scope of their involvement?

After getting to know some of the complexities of our work and considering whether they could simply update our previous applications for this task, Anthroware decided to build the new data capture application from scratch. They also included a feature that created an enhanced PDF summary of all the data captured in case a customer wanted to see it.

What is the team dynamic?

The project manager and main point of contact for most of the project was Jeff [Brand Strategist, Anthroware], who took over from the first project manager they assigned to us. They also had a developer, a database engineer, and a UX / UI specialist.

How did you come to work with Anthroware?

I knew Anthroware's CEO, Jon Jones, when he used to work here at BCG, and they have done work for us in the past. We didn't consider any other options besides our own internal team.

How much have you invested with them?

We've spent $225,000.

What is the status of this engagement?

The project began in December 2016 and completed in October 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Compared to our previous internal attempts at developing this type of tool, their application is must faster, better looking, and more intuitive. However, the real measure of the software will be the time it takes to modify it for work in new states, which we have not tested yet.

How did Anthroware perform from a project management standpoint?

They were a bit clunky, especially because they switched project managers halfway through which required us to spend time getting the new one up to speed.

What did you find most impressive about them?

They were very helpful during the phase of determining the needed specifications, pushing us to define exactly what we needed out of the final product.

Are there any areas they could improve?

I wish the development process was quicker, but I might be asking for the impossible on that.

Do you have any advice for potential customers?

Make sure you have well-defined specifications because they will force you to consider your options and make those decisions.

4.0
Overall Score We are generally very satisfied, but it could have gone smoother.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were almost always early or on time.
  • 4.0 Cost
    Value / within estimates
    They were much less expensive than my internal team, and produced a better product.
  • 4.0 Quality
    Service & deliverables
    Their application is fully functioning and we're really happy with it.
  • 5.0 NPS
    Willing to refer
    I have recommended them internally and would use them again myself.

Mobile App for Employee Engagement for Health Care App

"They cared about what we were doing and felt it was important."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Dec. 2016 - Ongoing
Project summary: 

Anthroware developed a mobile app for a hospital system. The app aims to boost employee engagement and help employees keep track of their work hours. 

The Reviewer
 
10,000 + Employees
 
Asheville, North Carolina
Ann Kiefert
IT Strategic Engagement Partner, Mission Health
 
Verified
The Review
Feedback summary: 

Anthroware delivered a high-quality app. They were noted for their strong skill sets pertaining to software development, UI/UX, and engineering. Anthroware also demonstrated an authenticity and genuine ownership of the project, which enabled them to understand the needs of the hospital system.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

The business is Mission Health System. We are a hospital system in Western North Carolina. We also have inpatient, ambulatory, primary care, specialty, and ancillary practices.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Anthroware?

We have 12,000 employees that are lacking the tools needed to access information and resources to do their jobs. We have tools, but they're not efficient. We have an older intranet that has some information, other interior websites that offer a different set, but there's no consolidated set of resources for employees and the teams they work on to help them do their work. We wanted to improve employee engagement, productivity, and help simplify tasks for employees. We didn't have the capabilities in-house and the staff to build it ourselves.

SOLUTION

What was the scope of their involvement?

Anthroware developed software to help consolidate all the resources in the form of a mobile app. They're helping us get the first iteration out which includes timekeeping, filtering the most important messages an employee needs to know when they come on shift, and the consolidated view of tools and key time-keeping information. The timekeeping feature has been built as of now.

We did some extensive user studies. We talked to users and stakeholders and collected feedback from them about what's important to them, what they value the most from an app like this, and how they would rank some of the features. That helped us narrow in on the first set of features to offer. Anthroware summarized it and made a recommendation to us on the approach.

The timekeeping feature allows them to clock in and out faster every day as opposed to the current telephone-based system. There have been additional user studies and user interfaces developed around the other use cases for messaging and delivering key information to employees called My Vitals.

We haven't engineered the rest of the parts yet. We've done user studies, and made some mock-ups of the user interfaces, and developed a release schedule. We are launching timekeeping in December 31, 2017, and we'll be rolling out the other features after that.

What is the team dynamic?

We worked with Jon Jones [President, Anthroware], 1 product owner, 2 UI designers, 1 UX designer, and 2 software engineers. The size of the team grew as different people were pulled in at the right time. They were able to staff up as things got busier and as we got deeper into different aspects of it. I would speak to different people directly. I didn't always have to go through one person. They were all very approachable and available. We would have weekly status meetings, and then there would be contact in-between that.

How did you come to work with Anthroware?

I wasn't a part of that aspect. They were brought on and I started from there. 

How much have you invested with them?

We've spent over $100,000. 

What is the status of this engagement?

We started in December of last year and we have ongoing work with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They delivered high-quality work with really skilled staff. They were very authentic and genuine with us, and they quickly took ownership of the goals of the project. They were invested in it not just because it was a job, but because they cared about what we were doing and felt it was important. It was easy to work with a team that shared that same level of engagement. They were able to bring a lot of ideas to the table that were helpful to the project.

How did Anthroware perform from a project management standpoint?

They performed very well. We didn't use and project management tools specifically; we communicated through emails, phone calls, and meetings.

What did you find most impressive about them?

Their skill set they brought to the table, from software development, user interface, user experience, and engineering. They could quickly understand what we were trying to build and why it's important to our organization.

Are there any areas they could improve?

I can’t think of any.

Do you have any advice for potential customers?

I can't think of anything right now. 

5.0
Overall Score They were a valued partner in the project as the project was developed and refined later in its development.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were always on time, available, and accessible to us when we needed them.
  • 5.0 Cost
    Value / within estimates
    Their work is definitely valuable to the organization.
  • 5.0 Quality
    Service & deliverables
    They delivered high-quality work.
  • 5.0 NPS
    Willing to refer
    I have already recommended them.