What was the scope of their involvement?
We came to them with general knowledge and ideas on what we wanted. We knew that the website was on an outdated system that didn’t work with cellphones or other mobile devices, and we knew that we wanted to update the website to better reach our audience.
They moved the entire website to WordPress, which has made regular updates easy for us and anyone else we hire to work on the website. They helped us better organize the website’s traffic to the respective specialist. We have five regional offices and on the previous website, it just wasn’t clear as to who people should contact based on location, but now you can easily identify that information.
An additional feature they implemented was a tagging system. We have an ongoing blog and can now tag various specialists in different collection categories with each post. That way, if a user is looking at one of our recent projects and then becomes interested in fine art in Miami, for example, they can find more information, different projects, and specific specialists related to that.
For a separate project we did together, they moved another one of our services to WordPress and incorporated it with the new website. For $50, clients can get an online evaluation of their pieces. They were able to move and incorporate that, while still clearly having it be its own service, and simplifying the submission process for users.
What is the team composition?
Our main point of contact was the head of the company, who acts as the head project manager. He was quick to respond, and understood what we were looking for and our technical capabilities. He listened to what our problems were, understood what we wanted for the future, and responded with thoughtful recommendations. There was a team working for him, but he was always the person we talked to directly.
How did you come to work with Andigo?
We submitted a request for proposal to several tech companies but found Andigo through a colleague that had previously worked with them. Based on that recommendation, how cost effective they were, and their understanding of the project, we decided to go with Andigo.
How much have you invested with them?
We originally budgeted for $10,000–$12,000 but decided to incorporate some of their design suggestions, which brought the cost closer to $15,000.
What is the status of this engagement?
We began working together in April 2016, and the website was launched in November or December 2016.