AMZ DOC Consultants

BACKGROUND

Please describe your company and position.

I am a Director of Daniel Smart Manufacturing Inc

Describe what your company does in a single sentence.

We are a manufacturer and distributor of motorcycle leather/textile apparel and accessories.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AMZ DOC INC. to accomplish?

• Upscale and boost sales on DS Amazon store

SOLUTION

How did you find AMZ DOC INC.?

Online Search

Why did you select AMZ DOC INC. over others?

• Pricing fit our budget
• Company values aligned
• Other

How many teammates from AMZ DOC INC. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

AMZ was assigned to scale up DS Amazon store and they did great. They picked up the right strategy to optimize marketing campaigns. Some key accomplishments of their work scope include: 

• Listing/EBC Management 
• Remarkable growth in sales 
• Amazon Reviews management

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Daniel Smart Amazon sales increased manifold. We were able to start and proceed with FBA along with FBA.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have dedicated people assigned to our project. They do their work and keep us updated with a daily work report. The report is a good sum of the work done and outcomes achieved. Yes, they deliver on time because of their sincere and honest efforts. They are very professional and are always available whenever we need them to ask for something.

What was your primary form of communication with AMZ DOC INC.?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are unique in their professionalism. They claim what they really do and keep excellent track of everything.

Are there any areas for improvement or something AMZ DOC INC. could have done differently?

None when it comes to Amazon account management.

BACKGROUND

Please describe your company and your position there.

I'm Founder of Hudson Hi-Fi. It’s difficult to express my gratitude in words. I shouldn’t have waited for things to become difficult before reaching out to AMZ-DOC first addressed my mindset and mentality. Also: Because of our efforts we have started rapidly expanding internationally. We currently sell in; EU, UAE Japan, Australia, and North America. I could never have managed this by myself.

Audit my operations: pointing out inefficiencies. AMZ-DOC didn’t just help my business, AMZ-DOC helped me as a person (undoubtedly this helped my business), but that means the world to me. Thanks AMZ-DOC!

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire AMZ DOC SMC Pvt Ltd?

Amazon Account Management, Marketing, SEO, Listing optimization

SOLUTION

How did you select this firm and what were the deciding factors?

Haroon was extremely thorough in an initial audit of my business. He defined a SWOT analysis and set goals for the upcoming year. We far exceeded those goals within six months.

Describe the project in detail and walk through their service package.

My amazon account was too much for one person to manage. Haroon Was able to hire a team to perform all core functions of my business. He was then able to scale the team as my business grew.

How many resources from the vendor's team worked with you, and what were their positions?

Three individuals: Marketing, and two operations.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Haroon Grew my business from <1M to 2M+ in the span of two years

How effective was the workflow between your team and theirs?

We defined a workflow within slack and clickup that is scalable and provides transparency within the organization.

What did you find most impressive or unique about this company?

They are willing to do whatever it takes to get the job done 110%.

Are there any areas for improvement or something they could have done differently?

Amz Doc is constantly improving and striving to find ways to innovate and differentiate in the highly competitive eCommerce space.

BACKGROUND

Introduce your business and what you do there.

I’m an Amazon seller and owner of Pathways Marketplace. Our trade name is Mountain Air, and we sell mostly on Amazon, eBay, Walmart, Etsy, and we do social media advertising.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AMZ DOC SMC Pvt Ltd?

Amazon has a lot of rules which I never understood, so I needed someone to do the day-to-day tasks on my Amazon account such as customer messaging.

SOLUTION

What was the scope of their involvement?

 AMZ DOC SMC stepped in and take over my daily tasks and activities and resolve my prior issues. Over time, their responsibilities slowly evolved into creating product listings, sourcing products, and negotiating prices. Apart from that, they also developed our website and are now designing my ads, taking photographs, and producing marketing videos. I basically have a full-time VA (Virtual Assistant) that essentially handles everything.

What is the team composition?

The person I’m in touch with on a daily basis is my VA, and I work with about a team of five people.

How did you come to work with AMZ DOC SMC Pvt Ltd?

I saw their ad on Fiverr, so I contacted them to discuss a partnership.

How much have you invested with them?

So far, the ballpark figure is $100,000.

What is the status of this engagement?

The ongoing partnership started in February 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m extremely happy with their service.

How did AMZ DOC SMC Pvt Ltd perform from a project management standpoint?

We mainly communicate through Skype.

What did you find most impressive about them?

I’m someone that simply goes by results and I use a program called Helium 10 to keep track of the progress, and whether or not I’m getting the right results — but so far, the results have just been phenomenal, and that’s their strongest point.

Are there any areas they could improve?

I can’t really think of anything they could improve on because they address any issue that comes up, no matter how small. They’re quick to respond and they’re never offended whenever I see something I don’t like.

Do you have any advice for potential customers?

My only advice is to sign them up.

BACKGROUND

Please describe your company and your position there.

We are a distributor of golf accessories. More than 90% of our business is wholesale to golf pro shops at resorts, country clubs and municipal courses. I am the owner/president of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire AMZ DOC SMC Pvt Ltd?

We hired AMZ Doc to handle of our marketplace listings (Amazon/Ebay), develop a retail website and rebuild our wholesale website, handle various graphic design projects and produce our 2021 catalog.

SOLUTION

How did you select AMZ DOC SMC Pvt Lte and what were the deciding factors?

I found them after doing a google search and reading reviews of some there work. I thought they were knowledgeable, organized, affordable and they had the experience to help us accomplish our goals.

Describe the project in detail and walk through the stages of the project.

After consultation with the designers on the vision for the websites they presented us with different ideas and designs. From that point, it was almost a daily communication on providing the information they needed to build listings. This involved reviewing pics, pricing and item details.

How many resources from the AMZ DOC SMC Pvt Lte team worked with you, and what were their positions?

I don't recall the position titles but we worked with as many as five of the companies employees during the project. They communicated with us on a consistent bases and answered all our questions and concerns.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It has been a work in progress but very quickly after the wholesale site was complete our customer base began using the site on a regular basis for information about our offerings. Because of a lack of time and resources on our side the retail site has been slower to develop traffic. We have just recently started generating revenue on the retail site.

How effective was the workflow between your team and theirs?

The workflow between their team and us was and is still very good. We communicated on skype continually throughout the day. We also know when they start their workday and they are available for any questions we have throughout the day. At the end of the day they will send a brief review of what they accomplished. That has been very helpful.

What did you find most impressive or unique about this company?

There are several attributes with this company that are impressive and made an easy choice for us to continue our relationship. On everything they worked on, I felt confident they had the best interest of our company in mind. Despite our offices being in different parts of the world, AMZ-DOC's ability to clearly communicate with us has been outstanding.

Are there any areas for improvement or something they could have done differently?

We are a small company so often times we are tied up with tasks on our end and not able to devote full attention to the AMZ projects. As cash flow allows my plan in the future is to have one full-time person on our end that works directly with AMZ on a daily basis. This would surely help both of us accomplish greater goals.

BACKGROUND

Please describe your company and position.

I am the Co-Owner of VANCE LEATHERS, INC.

Describe what your company does in a single sentence.

wholesale motorcycle apparel and motorcycle accessories

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AMZ DOC INC. to accomplish?

• boost sales our Amazon store

SOLUTION

How did you find AMZ DOC INC.?

• Online Search
• Referral

Why did you select AMZ DOC INC. over others?

• Pricing fits our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from AMZ DOC INC. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

AMZ was assigned to scale our Amazon store and they did great. They picked up the right strategy to optimize marketing campaigns

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

our sales increased manifold. We were able to start and proceed with FBA along with FBA

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have dedicated people assigned to our project. They do their work and keep us updated with a daily work report. The report is a good sum of the work done and outcomes achieved. Yes, they deliver on time because of their sincere and honest efforts. They are very professional and are always available whenever we need them.

What was your primary form of communication with AMZ DOC INC.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are unique in their professionalism

Are there any areas for improvement or something AMZ DOC INC. could have done differently?

none

BACKGROUND

Please describe your company and position.

I am the Store Manager of Tesco

Describe what your company does in a single sentence.

Retail, Banking, Fashion, and eCommerce service

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AMZ DOC INC. to accomplish?

• Ecommerce Development For Tesco

SOLUTION

How did you find AMZ DOC INC.?

Clutch Site

Why did you select AMZ DOC INC. over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from AMZ DOC INC. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

AMZ DOC INC was hired to offer a development service for our Retail, Banking, Fashion, and eCommerce business.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to enhance our digital banking capabilities and we were also able to optimize our fashion and eCommerce business

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was efficient. They were responsive to our need throughout the development process and they also delivered on time.

What was your primary form of communication with AMZ DOC INC.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are expert Ecommerce developer with their ability to cater for our Ecommerce business

Are there any areas for improvement or something AMZ DOC INC. could have done differently?

They did well but they can still improve and become one of the best Ecommerce development service provider

BACKGROUND

Please describe your company and your position there.

The Amador Store is a e-commerce I am the owner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire AMZ DOC INC., and what were your goals?

As a virtual assistant and their goals is to manage different platforms

SOLUTION

How did you select this vendor and what were the deciding factors?

I found them on Fiverr and they really have delivered what they promised.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Rescheduled the meeting over video call describing what are goals describing what they were going to deliver as a product and service and how they were going to manage my business.

How many people from the vendor's team worked with you, and what were their positions?

4-5

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Saw an increase in sales in traffic by from 20% to 90%

Describe their project management style, including communication tools and timeliness.

We do everything through Skype but we have different platforms on how to manage our e-commerce

What did you find most impressive or unique about this company?

The amount of knowledge and experience that they have is impressive.

Are there any areas for improvement or something they could have done differently?

Nothing. They do a fantastic job

BACKGROUND

Please describe your company and your position there.

I am the managing Partner of Plantation Blue LLC. We specialize in delivering an exceptional coffee experience to discerning coffee drinkers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire AMZ DOC INC., and what were your goals?

We parntered with AMZ DOC INC to manage our ppc campagins, seo, and social media accounts. The goals are to increase brand awareness on social media and increase revenue through effectively optimizing campaigns.

SOLUTION

How did you select this vendor and what were the deciding factors?

I selected vendor based on previous work that was done and the services they had to offer.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

strategy is developed to created and grow traffic organically first and then campaigns are implemented to remarket and grow audience.

How many people from the vendor's team worked with you, and what were their positions?

4, ppc manager, seo manager, social media marketing manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

since implementing our ppc strategy we have ranked for more organic keywords

Describe their project management style, including communication tools and timeliness.

We appreciate the daily reports they give after each task is completed.

What did you find most impressive or unique about this company?

appreciate the follow through with the project

Are there any areas for improvement or something they could have done differently?

room for improvement would be more creativity with content

BACKGROUND

Please describe your company and your position there.

E-commerce startup

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire AMZ DOC INC., and what were your goals?

Hired Amz doc for seo, graphic designing , Csr of orders and ranking

SOLUTION

How did you select this vendor and what were the deciding factors?

Tried few others and started a trial month and noticed performance

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

E-commerce marketplace management from A to Z

How many people from the vendor's team worked with you, and what were their positions?

I’m being assigned a 8 member team from account managers to dedicated graphic designers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Exceeded sales and managed vendor relationships

Describe their project management style, including communication tools and timeliness.

Messengers , Skype and daily and weekly reporting of stats

What did you find most impressive or unique about this company?

They're a dedicated and committed group of professionals with a reasonable cost.

Are there any areas for improvement or something they could have done differently?

None