Ameba Creative Studio

What evidence can you share that demonstrates the impact of the engagement?

Although we don’t have any hard statistics to show results, working with Ameba Creative Studio’s has been the sensible, right choice for our company. They’ve successfully carried out tasks with strict requirements and tight deadlines. The quality of the work has been satisfactory, and their support makes it easier for our company to transition into new markets.

How did Ameba Creative Studio perform from a project management standpoint?

We use Asana to manage the project and assign tasks. Their team utilizes InVision for sharing designs and collecting feedback. Coupling their flexibility and communication skills, they’re easy to work with. They deliver everything we agree on.

What did you find most impressive about them?

Ameba Creative Studio does their job the right way—everything is delivered exactly how we request it. The quality is acceptable, and they are professional. Additionally, their flexibility has stood out. They’re never too busy to take on a new task from us and deliver the work straight away.

Are there any areas they could improve?

It’d be helpful if they improved their consistency and precision. There are some instances where I’d have liked some creative aspects to be more similar to one another.  

What evidence can you share that demonstrates the impact of the engagement?

Ameba’s dynamic branding efforts elicit an emotional attachment that resonates with customers. People love what we’ve created from a branding perspective and that’s not easy to accomplish.

How did Ameba perform from a project management standpoint?

We use Kanbanchi as a project management tool but are currently moving over to Asana. We also frequently utilize Google Drive and Google Docs. Through a meticulous schedule, we have weekdays divided up based on what needs to be done and by who. We have 2–3 Skype meetings with them per week to organize what’s been completed and what needs to be worked on next.

What did you find most impressive about them?

Their sense of design is amazing. They operate on a level above other firms we’ve worked with. Ameba is an extremely professional firm that doesn’t engage in predatory pricing practices. They’re more concerned about producing a quality product that satisfies their client.

Are there any areas they could improve?

I wish they had more of a U.S. presence to simplify financial transactions and communication. Other than that, everything’s been going great and I have no complaints.

Do you have any advice for potential customers?

Let them know what your goals are and be open to communication. Being clear and upfront is important.

What evidence can you share that demonstrates the impact of the engagement?

The feedback we have received from our user base about the UI has been extremely positive. We work with very large enterprises and very demanding users, so it’s important for us to meet the standards that they expect. The UI and UX designs that they came up with increased the level of customer satisfaction. The usability of the product significantly increased and the feedback from customer surveys shows that the product satisfies the needs of our customers in a very positive way.

How did Ameba perform from a project management standpoint?

We used Jira as a means of managing our sprints. They became involved in that and would update accordingly. We worked through the project plan in terms of prioritization of the activities and what needed to be done. When things were taking longer than expected, there was clear and open communication. The important thing was that there were no surprises.

As part of an agile methodology, some things take longer than expected and there will be challenges. The important thing when working with a third-party is clear and open communication, and that they advise you when challenges do come up so that they can be managed effectively. Ameba did all that very well.

What did you find most impressive about them?

They really cared about the product and what they were doing. We really felt that this wasn’t just a third-party engagement and that they were a partner involved with us. They felt as much of a team member as any of our people in the office.

We’re based in Ireland and they’re based in Uruguay but the time difference was never an issue. I highly recommend them; it was a very positive experience working with them.

Are there any areas they could improve?

They could have pushed us harder earlier on in terms of the requirements and for more information that would have helped further down the road. We didn’t have the resources and the time that we probably needed to provide that to them at the early stage of the project. They had to work with the information they had. Overall, looking back, there are very few things I would have done differently.