Breaking down the barriers between data and action
AmberLeaf is a sales, marketing, and service solution provider. With our roots in business intelligence and analytics, we help our clients increase acquisition rates, retention rates, annual spend/customer, and the customer experience. We provide three core main services:
- Information Services. We help our clients build data warehouses, data marts, marketing database, customer databases, customer hubs, and MDM systems. Basically, AmberLeaf helps our clients with the data integration, data quality, and data governance design and development services to centralize, normalize, and de-dup to achieve one view of the customer (b2b, b2c, hybrid models) and their transactions. We provide hosted and on-premise database systems. Key Technologies are Informatica, IBM Data Stage, Oracle, Microsoft, Business Objects, Cognos, Microstrategy..
- Application Services. We help our clients implement the key applications that a sales, service, or marketing function needs including campaign management, email management, lead management, personalization, sales automation, service automation, customer self service, reporting (dashboards, ad-hoc reporting, multi-dimensional analysis, and marketing resource management. Key technologies include IBM Unica, Neolane, Eloqua, Clicksquared, RightNow Technologies, SAS. and Microsoft Dynamics.
- Strategic Services. We help our clients design new customer programs including tactical programs like an acquisition or retention program or more strategic initiatives like a loyalty program. Our advanced analytics groups provides data mining, predictive modeling, and customer analysis in order to innovate new programs