Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
There were 2 real advantages to doing business with tech firms in Argentina. First, we have similar cultures. When we worked with developers from other countries, everything had to be extremely detailed. We had to describe exactly what we wanted them to do. However, we weren’t looking for someone to write the code exactly as we described it — we wanted someone who would push back and give us better suggestions. Fortunately, Amalgama was not afraid to give feedback and share their opinion about how things should be designed.
The second benefit of doing business with firms in Argentina was that there was no time difference. Amalgama’s business hours were virtually the same as the East Coast. That made it easy to jump on calls with them. We were also working on the West Coast at the time, but we didn’t have an issue there either. Those back-and-forth sessions allowed us to get little things ironed out quickly.
The design of the app received positive comments from our startup community. Potential customers were able to navigate the intuitive interface. We also received positive feedback from our business partner who provided the backend API for the financial transactions.
How did Amalgama perform from a project management standpoint?
Amalgama excelled in project management — they distinguished themselves in this area. I appreciated the fact that they hit all their deadlines without being too aggressive. I believe they were using Trello or Basecamp or something similar, but I can’t remember what exactly. They were sharing updates as each development milestone was completed, so we could watch their progress on those items.
Amalgama had 1 point of contact who managed all of our communication. They were extremely communicative and always on Gchat. We felt that we had a strong collaboration with Amalgama.
What did you find most impressive about Amalgama?
Amalgama was more than just an outsourced tech shop for us — they were really consultants, which was the value that they brought to the project. It was pretty seamless to work with Amalgama because they’re both a design and development firm. They were definitely not just outsourcing the code. Amalgama’s team was well-integrated. They had top-end designers and engineers all sitting together so they were not waiting for each other.
Are there any areas Amalgama could improve?
Nothing comes to mind.