What evidence can you share that demonstrates the impact of the engagement?
Right now, the project is in its first beta testing phase, so we don’t have much feedback yet. But, so far in our partnership, Amalgama has quickly addressed all of our concerns in a timely manner. They really invest themselves in their projects, always willing to collaborate and provide us with feedback on what we could be doing better. We really find that valuable.
How did Amalgama perform from a project management standpoint?
Their team is based in Argentina, while I’m in New York and my partner is in Minneapolis. But communication has been really easy. They used their own timeline tracking tool that they developed in-house. But, we also used Slack to communicate quickly, and they were always readily available in our shared channels.
We were constantly adding tasks to their plate, but they were great at scheduling and prioritizing while maintaining flexibility. Sometimes we had to communicate very frequently, but other times we didn’t have as much time to invest in them. They managed that dynamic very well.
What did you find most impressive about them?
They’re a unique fit for us. The team is so excited about what we’re trying to build. When we talk with them, we can tell they’ve spent time thinking through the project themselves. They play an active role in problem-solving and contributing creative ideas, continuously improving upon the final product.
Are there any areas they could improve?
In the beginning, we had trouble with one of the team member’s work styles. We approached Amalgama directly with this, and they quickly put someone else on the project. That was much appreciated, but it’s important to make sure that the whole team is the right fit for a client.
Also, there were times when it seemed like they weren’t completely up to date on some of the development technologies out there. It would be nice if they could expand their knowledge in that area.