A Big Data and Platform-as-a-Service Specialist

Altoros is a 300+ people strong consultancy that helps Global 2000 organizations with a methodology, training, technology building blocks, and end-to-end solution development. The company turns cloud-native app development, customer analytics, blockchain, and artificial intelligence into products with a sustainable competitive advantage. Being a Silver Member of the Cloud Foundry Foundation, Altoros stands behind one of the largest Cloud Foundry deployments.

Headquartered in Silicon Valley (Sunnyvale, California), Altoros has a sales office in Western Massachusetts, branch offices in Norway, Denmark, and UK, as well as software development centers in Eastern Europe (Minsk, Belarus) and South America (Buenos Aires / Santa Fe, Argentina). Altoros is a member company of Belarus High Technology Park, a government-supported business environment for IT companies in Eastern Europe.

 
$25,000+
 
$150 - $199 / hr
 
250 - 999
 Founded
2001
Show all +
Sunnyvale, CA
headquarters
other locations
  • Altoros
    Belarus
  • Altoros
    Argentina

Portfolio

Key clients: 

Autodesk, Sony, RightScale, Couchbase, NuoDB, Joyent, Allstate, WMG, Toyota, Etherisc

Reviews

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Blockchain Dev for Decentralized Insurance Platform

“I … rank them very high in terms of engagement and customer orientation.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2017 - Ongoing
Project summary: 

Altoros develops software products and secure environments around blockchain technology in an ongoing engagement. They’ve built a monitoring interface and a customer frontend, amongst other undertakings. 

The Reviewer
 
1-10 Employees
 
Munich, Germany
Christoph Mussenbrock
CEO, Etherisc
 
Verified
The Review
Feedback summary: 

Altoros has taken full responsibility and effectively utilized project management methodologies since day one. Communication and issue escalation are both prompt, while a proactive approach and near-constant availability continue to impress. Their team even works overtime to ensure timely delivery.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Etherisc, a decentralized blockchain insurance company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Altoros?

We’re a small startup that needed a full-service service provider able to conduct complex projects with many participants and external partners. I was the only tech person in-house and therefore unable to build large, complex software systems. To hire people in-house is risky because you need to know the people, onboard them, and create a working environment.

SOLUTION

What was the scope of their involvement?

Altoros has helped with several service tasks around building software products for us in the blockchain space. They work as a full-service provider for all our tech needs. They build software and environments, as well as create secure environments for production. They also entertain all the different environments (e.g., testing, staging) and maintain the whole technology stack. They have an event management team who is active in preparing conferences and all kinds of communications, including social media outreach. They coordinate and organize the logistics so that everything works properly on the communication side.

We needed a very reliable monitoring system to check all the processes running on blockchain and give us complete insight on their statuses. They built and use Smart Contract to answer this, which is a software that’s running on blockchain and platforming certain business processes.

They also built the monitoring interface and frontend for the end users who interact with the seller on Smart Contract. They’ve built mobile and web applications where you can interact with the Smart Contract system.

What is the team composition?

They had a working team which allowed us to get started right away. My main point of contact is the CEO and the legal department for the contractual side of things. Two teams take care of most of the operational tasks—one is responsible for communications and the other for technical. I interact with the project lead manager and developers on the technical team. We have three people on the communications team, but I mostly interact with the project lead.

How did you come to work with Altoros?

One of our co-founders worked for Altoros and proposed we work with them because he knew the company. We didn’t consider anyone else.

How much have you invested with them?

We’ve spent $150,000.

What is the status of this engagement?

We started working together in January 2017 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We check the project on a task level. We haven’t noticed any major delays so far. We’re very happy with Altoros’ performance.

How did Altoros perform from a project management standpoint?

We had a kickoff meeting and I spent three days in their office. We determined the overall project structure, deliverables, and methodology. From that day on, they took full responsibility for the whole project. We now have weekly calls and also use online chat. The lead is always on Altoros’ side.

They have an experienced team and the project management utilizes a very good methodology. We have good communication and escalation. They improve or fix anything that goes wrong or gets delayed in a quick manner. They proactively make proposals for handling difficult situations. They have very high-class project management. All team members are skilled from a technical, organizational, and logistical standpoint. They perform very well.

What did you find most impressive about them?

They’re highly engaged and available if we need them. They work day and night to deliver on time. I have been in software development for 15 years and rank them very high in terms of engagement and customer orientation.

Are there any areas they could improve?

They’re just starting the blockchain stage. They’re building up their people and skills in this area.

Do you have any advice for potential customers?

It’s very important to build a trusting relationship with their key people. It’s good to spend some days together for a project kickoff in order to align the collaborative expectations.

5.0
Overall Score We’re very satisfied and happy with them.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They deliver on time and only miss a deadline in extreme circumstances.
  • 5.0 Cost
    Value / within estimates
    Their cost to value ratio is extremely affordable. The rates in Belarus are very competitive in comparison to Europe or the U.S.
  • 5.0 Quality
    Service & deliverables
    The quality is absolutely fine and I have no complaints.
  • 5.0 NPS
    Willing to refer
    I would absolutely recommend them.

Big Data Work for IT Corporation

"They have a lot of data knowledge and their innovation is great."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2012 - Ongoing
Project summary: 

Altoros acts as a technological partner by utilizing their extensive Big Data knowledge to guide a variety of projects and provide support for any problems that arise.

The Reviewer
 
51-200 Employees
 
New York, New York
CTO, IT Corporation
 
Verified
The Review
Feedback summary: 

Altoros quickly developed a deep understanding of their projects' requirements and all relevant data. The agency’s expertise allowed them to achieve their goals and contribute to successful projects. They are creative and revolutionary in their approach to using data.

BACKGROUND

Please describe your company.

I work for a corporation in New York. We provide business services to very large clients around IT services. Our clients include many well-known Fortune 50 firms.

What is your role and responsibilities?

I am the CTO here and have worked closely with Altoros.

OPPORTUNITY / CHALLENGE

What was your goal for the work with Altoros?

We have worked in Big Data as a company since 1995 so we are experts. However, there are still many things that we need to learn and holes we need to fill. We work with Altoros on an ongoing basis for their Big Data knowledge.

This work includes Hadoop warehouse projects and also consulting. We often need their help when we run into roadblocks. They can find the answers when nobody else can. Many times they have supplied answers to data problems that others couldn't find.

SOLUTION

describe the scope of their work.

We have worked together as a team for more than two years. We always have between four and six of their employees working with us full time. They usually work on a variety of projects, but there are always multiple projects occurring at the same time. Sometimes, I break up projects into smaller pieces for them or just have them look at the big picture.

They are my go-to for innovative answers. There are many things that we need to learn from Altoros. When we are stuck, we ask them to find the best route to proceed. Sometimes, they work with Hadoop, but the details I cannot go into more. We have a NDA [non-disclosure agreement] with some major clients, so I don't want to give further information.

What was your process for selecting Altoros to work with?

I wasn't involved in the process completely, and I forgot some of the details. What I can tell you is that we chose them for several reasons. The first was their knowledge, but they also had a strong and stable team. I knew that their team was solid at the top, and the turnover was very low. I also thought their price was fair.

Can you give us a sense of the size of the initiative in dollar terms?

It is six figures, but I cannot give an exact amount.

When was the last project completed?

The work is ongoing and has no plans to stop. We don't really have milestones or any plans to wrap it up soon.

RESULTS & FEEDBACK

Do you have any statistics or metrics to share from the projects?

We have increased our capabilities sharply. Our clients are happy, and we can serve them better. I don't have concrete stats at the moment. The projects have been really successful. We have achieved our goals from clients. They understand data and have come through many times.

When working with them, what else is unique or special about Altoros compared to other IT firms?

They have a lot of data knowledge, and their innovation is great. They always find new ideas and tell me things that I never knew. They are stronger than most Big Data firms because they are finding revolutionary ways to harness the power of data.

Looking back, is there anything that you think Altoros could improve upon, or something that you think they could do differently?

No. There is nothing major.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    I can't really blame them for any delays.
  • 5.0 Cost
    Value / within estimates
    They are not cheap, but they are a good value.
  • 5.0 Quality
    Service & deliverables
    They are great.
  • 5.0 NPS
    Willing to refer
    Very likely.

Big Data Infrastructure for e-Commerce Firm

"They have performed exceptionally. I do not have any major issues with them."

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
Confidential
 
2011 - Ongoing
Project summary: 

Altoros researched a complicated environment and provided several possible solutions for a data warehousing project. The agency’s goal was to optimize business intelligence and increase new sales.

The Reviewer
 
51-200 Employees
 
Austin, Texas
VP of IT, Ecommerce Firm
 
Verified
The Review
Feedback summary: 

Altoros proved to be a reliable and valuable partner. The agency met deadlines and stayed within budget, while fulfilling every requirement and achieving all goals. Their excellent performance ensured that the partnership will remain ongoing for years to come.

BACKGROUND

Please describe your company.

We are a video e-commerce media company based in Texas. We have been in business since 2007, and we have more than 150 employees.

What is your role and responsibilities?

I’m the vice president of IT [information technology].

OPPORTUNITY / CHALLENGE

What was your goal for working with Altoros?

It was a data warehousing project. We have a large number of databases and information in them. We needed to develop a complete, beginning-to-end solution for our data warehouse, from gathering to reporting.

SOLUTION

Please describe the scope of their work.

They were involved in the whole process. They were given tasks that needed a solution. They researched our environment. They proposed several solutions, and we chose a solution that we both liked, and we went with it.

The overarching goal of this data warehouse is to help our business intelligence and to help drive new sales and revenue, plus more. The clients are self-managed and are able to create their own accounts. We are signing deals with more partners outside the system so we need to determine everything they are doing. It is based on their data warehouse projects.

What was your process for selecting Altoros?

They were one of three contracting organizations that we talked to, and the same information was shared between the three. We looked at the solutions that came out of the project, and we chose Altoros based on that output.

Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

We are still working with Altoros. They’re working on maintenance and minor changes to the solution. We went from the design stages to the implementation to maintenance. Altoros has been with us for more than two years now.

When was the latest milestone completed for that work?

The work will never be finished as long as we're working with each other. A data warehouse is an ongoing project. There is more data coming in every time. We discovered that our sources are needed for financial or business reasons, and they're there to help us.

Do you feel that Hadoop is an adequate solution for your company?

We are not using only Hadoop, but yes. So far, it is providing enough data. We haven’t discovered data that is not in the data warehouse yet.

RESULTS & FEEDBACK

How has Altoros performed so far?

They have performed exceptionally. I do not have any major issues with them. They perform tasks on time and correctly, based on estimates they provide. I cannot say anything negative about the people that I work with.

Is there anything unique about them that really makes them stand out, compared to other companies?

Sometimes, it's hard to work with any outsourced company. Sometimes, there is a language barrier, and there may be something else. Out of the companies that I have discussed outside projects with, Altoros was the best.

Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?

They can charge us less. There aren't any weak points in their work. They were not the cheapest in comparison to the other companies but, in terms of the product they produce, they were the best.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer
    I am very likely to recommend them, and I have already recommended them.