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Let’s take your business to the next level.

Let’s Take Your Business to the Next Level

Altiam CX is a leading nearshore Business Process Outsourcing (BPO) company helping organizations across the United States and Latin America build scalable, high-performance teams that deliver world-class Customer Experience (CX) and operational excellence.

We specialize in:

• Customer Experience & Support Services: Delivering bilingual, omnichannel customer service that drives loyalty and enhances brand perception.

• Back-Office & Administrative Support: Managing data entry, finance operations, and administrative workflows with accuracy and efficiency.

• Lead Generation & Sales Support: Empowering sales teams with qualified leads, upselling, and customer retention programs that fuel growth.

• Technical Support & Help Desk Services: Providing reliable, knowledgeable assistance to resolve customer issues and improve product satisfaction.

• Digital Marketing & Collections Support: Offering tailored digital engagement and customer recovery services that optimize performance and ROI.

Our team-extension model allows clients to seamlessly scale operations by integrating highly trained, bilingual professionals who operate as a true extension of your brand. Whether you need a full-service outsourcing partner or specific role-based support, Altiam CX delivers flexibility, speed, and measurable results. 

At Altiam CX, we go beyond outsourcing. We’re building a technology-driven workforce and creating high-quality jobs in emerging markets. We combine world-class infrastructure, skill development, and human connection to help clients scale operations, improve customer satisfaction, and reduce cost.

Our flagship operations center is based in Altia Smart City, San Pedro Sula, Honduras a state-of-the-art, sustainable business campus that fosters innovation, connectivity, and growth.

At Altiam CX, we don’t just outsource processes, we empower businesses to scale smarter, deliver better customer experiences, and achieve long-term growth.

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    50 - 249
  • Year founded
    Founded 2022

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    Our Story

    We build nearshore CX teams across Latin America and the U.S., sourcing experienced professionals to extend client operations and remove growth barriers. Backed by parent company Altiam Global, our leadership and San Pedro Sula operations center deliver talent recruitment, retention, and immersive brand-aligned service delivery. We combine CX expertise, sustainable campus infrastructure, and community impact through the GK Foundation.

    What Sets Us Apart

    Elite nearshore talent

    ✓ **U.S.-quality talent** – Bilingual, bicultural, educated professionals ✓ **Timezone alignment** – Central time, real-time collaboration

    Turnkey Operations

    ✓ **40-60% cost savings** – Without sacrificing quality ✓ **2-week launch** – Not 8+ weeks ✓ **Month-to-month** – No multi-year contracts ✓ **Fully managed** – We handle recruiting, training, workspace, QA, retention

    Contact Altiam CX

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