Technology сonsulting company

Being a Technology & Solution Consulting company, we co-build technology products to help companies accelerate growth. We achieve this by leveraging our technical, process and domain expertise and access to the best price-for-value Eastern European engineers. Over 100 US-based and 200 worldwide businesses have chosen us as their Technology Consulting Partner.​

 

Our services:

- Software Engineering 

     * Software Product Development

     * Dedicated Team 

- UX/UI Consulting

     * UX Design

     * Conversion Rate Optimization

- Data Science

     * Predictive Analytics

     * Machine Learning

- Technology Consulting

     * Enterprise Architecture

     * Performance Improvements

     * Cloud Services

Domain expertise: Finance, Health Care, eCommerce & Retail, Travel, Media & Entertainment, Marketing, Aviation & Transportation

Technology expertise: Microsoft.NET; LAMP; HTML, CSS, UI JS; Cross-Platform & Native Mobile; Java; R, Python; Cloud; Full Stack JavaScript

 
$25,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
2007
Show all +
Kharkiv, Ukraine
headquarters
other locations
  • 701 Palomar Airport Road, Suite 300
    Carlsbad , CA 92011
    United States

Focus

Service lines
  • Custom Software Development
  • Web Development
  • Mobile App Development
Client focus
  • Midmarket ($10M - $1B)
  • Enterprise (>$1B)
  • Small business (<$10M)
Industry focus
  • Information technology
  • Hospitality & leisure
  • Transportation
Mobile platforms
Mobile focus
Frameworks and CMS
Programming & scripting
Ecommerce systems
Application platform
BI & big data focus
BI & big data solutions

Portfolio

AltexSoft & Fareboom: Co-Building Innovative Travel and Booking Solution to Outperform the Competition

AltexSoft helped online travel agency Fareboom.com completely redesign system architecture of the portal, introduce major UX improvements, make search engine upgrades, and implement continuous integration.

The team’s work resulted in an increase of the sales conversion by 150% within 6 months since the launch. After introducing major search algorithm upgrades, complex recombination tool and specific analytics, Fareboom started providing up to 60% more flight options. The updated software architecture allowed the client to keep the effort needed for its upgrades and maintenance to the minimum and save up to 30% on development costs.

See the detailed case study at AltexSoft's website.

AltexSoft & Cornerstone Information Systems: Reimagining the User Experience for a Corporate Travel Management Solution

Cornerstone Information Systems® is a leading travel technology provider with more than 600 clients operating globally, including travel management companies, online travel agencies, corporate travel departments, and global distribution systems.

Cornerstone was looking for a simple yet efficient solution for proactive airline disruption management, able to save billions of dollars for travel providers and travelers.

AltexSoft team designed and developed two solutions. The first is an advanced web dashboard, a comprehensive tool for corporate travel managers. The dashboard allows the travel manager to track the status of the corporate traveler and proactively react in case of disruption. The second one is a multitenant mobile application providing corporate travelers with a direct access to travel-related information on the go and get timely assistance from travel managers in case of disruption.

You can read about ...

AltexSoft Helps Merlot Aero Advance Airline Management by Enhancing the Legacy System and Building up New Features for Its Transportation SaaS Product

Merlot Aero is a global transportation software solutions provider. Its core product is a cloud-based airline operations management system. It utilizes a set of modules that are used for operations and crew management, internal staff planning, and regulatory compliance tracking. Its main focus is overall safety, efficiency and quality of airline operations. The product offers both web-based and mobile tools to be used on the go, with round-the-clock access to the documents, schedule and flight info.

AltexSoft has joined the project as a part of a distributed engineering team. Working on the project, our team has accomplished a number of tasks aimed at overall performance and user experience of the system, namely:

*Legacy code review and system architecture analysis

*Expanding the product functionality

*Ongoing UI/UX design development to cover new product features

You can see...

AltexSoft & Bruxlab: Employing State-of-the-Art Machine Learning and Data Science to Diagnose and Fight Bruxism

Bruxlab, currently renamed as Sleep.ai, is a Dutch healthcare startup. Being a dentist, our client, Michiel Allessie, has been studying the teeth grinding (or so-called bruxism) and its impact on the health.

AltexSoft developed an iOS app running in the background during the night and capturing the sounds made by users while sleeping. Based on a complex algorithm, the system would then be used to isolate grinding sounds and tabulate the score. The reports are then further forwarded to a dentist for treatment.

Employing data analytics and machine learning techniques, AltexSoft team created an algorithm, able to distinguish the teeth grinding from other noises. Our data scientists built a neural network and used 6,000 audio samples to solve the noise classification problem. For every sample the team was able to extract attributes, of the grinding. Our algorithm has reached up to 80% accuracy in recognition (with the accuracy growing as more samples are analyzed).

AltexSoft Builds a Powerful Patent Research and Analysis Tool for a Pharmaceutical Startup

GenericsWeb, is an Australian-based company, operating in the pharmaceutical industry and Patent Intelligence since 1999. The company’s core product, Ark Patent Intelligence system, provides a database of pharmaceutical patents with the ability to search for information, structure and visualize it. This helps generic drug manufacturers reduce intellectual property violation risks and plan ahead when developing new products.

In September 2015, GenericsWeb was acquired by QuintilesIMS, a global healthcare information and technology provider. Ark Patent Intelligence system has been able to expand its reach.

AltexSoft has created a scalable solution to replace the previous version of the software. We implemented a user-friendly web interface for a database of patents. The built-in custom search engine, developed by AltexSoft, can handle the complex queries on INNs, patents, patent families, litigations and Supplementary Patent Constraints, and provide data selection.

AltexSoft for Scientific Games: Adding Value to the Product through Sophisticated Analytics Tool and Improved Quality

Scientific Games Corporation is a leading developer of technology-based products and services and associated content for worldwide gaming, lottery, and interactive markets. Looking to expand its global market penetration, scale existing product offerings and expand recurring revenues, the company acquired Bally Technologies Inc. in 2014. Thus, Scientific Games adopted Bally’s products, along with a custom content management platform, developed in cooperation with AltexSoft.

In order to reinforce the product’s value as part of Scientific Games Corporation offering and allow for more advanced administrative opportunities within the Bally Mobile platform, our team introduced a number of updates and improvements. Among...

AltexSoft & Niftie: Designing Ride-Sharing App as Public Transportation Alternative

Niftie, an Australian ride-sharing company, connects travelers and coach drivers to facilitate a city commute. The service caters to passengers that expect to get a guaranteed and timely ride to their destinations regardless of public transportation overload. Niftie was planning to expand beyond sports and events travel. But the old app wasn’t meeting modern mobile standards. AltexSoft UX team considered the new business model and fully designed new applications

As the UX project is finished, engineering teams have all necessary information to start software development.

Clickable prototypes for mobile iOS and Android versions that are adjusted to design guidelines for their respective platforms.

Driver app for tablets, that streamlines the passenger boarding procedure and provides navigation support.

White label distribution-ready landing page, that discovers app features and allows transportation businesses to embark on the app use right away.

AltexSoft & Comply365: Co-building Mobile-First Airline Operations Management Environment

Comply365 is a leading US-based provider of airline operations and transportation management software. The company helps airlines digitalize operations by offering a mobile electronic flight bag (EFB); an application for maintenance, repair, and overhaul (MRO) workflow; training and compliance management software. AltexSoft was engaged to modernize web and mobile solutions of this software and engineer new modules within the software ecosystem.

With the Comply365 engineers, the AltexSoft .NET team is focused on improvements and legacy system modernization across 14 modules in development.

AltexSoft with Comply365 have modernized the Objective-C-based mobile application for iOS. Android and Windows applications were completely built from the ground up on Xamarin.Forms.

AltexSoft QA engineers documented web and mobile applications, which further allowed for creating manual tests by the QA team and automated unit tests by the engineering team.

AltexSoft & Intellogate: Designing Scalable Microservices Ecosystem for Self-Service Payment Terminals

Intellogate is a Ukrainian holding group that provides international R&D services, operating in such segments as banking, transportation, retail, and healthcare. The company specializes in designing hardware products and embedded software for them. Intellogate engaged AltexSoft to devise and build a software ecosystem for cash acceptor kiosks.

Intellogate tech representatives had a firm vision of how the software ecosystem had to match their existing hardware products and two main distribution models. The entire ecosystem had to be ready 1) for deployment on the client’s side and 2) to be used remotely from Intellogate servers. AltexSoft’s role was to deliver a product that would complement both models. The project entailed:

*UI/UX design for kiosk interface and admin panel

*Kiosk front- and back-end engineering

*Linux operating system customization on kiosks

*Implementing flexible server-side architecture

AltexSoft Creates Unique Data Science and Analytics-Based Fare Predictor Tool to Forecast Price Movements

Fareboom.com is a project by Best Travel Store Inc., a US-based online travel agency. It has been developed by the AltexSoft team in order to substitute an older version of the company’s booking service.

The Fareboom Price Predictor is aimed at helping users make informed decisions as to when to buy tickets or how long to wait to get the best flight deals. It's based on an intelligent algorithm, able to forecast future price movements based on historical data and smart predictive analytics models. 

The final algorithm has an average confidence rate of 75% and uses a time series forecasting to make both long-term (7 weeks) and short-term (7 days) predictions.  

Its introduction doubled the average time per session within a month since the release and continues to grow the conversion.

See the...

AltexSoft & Myers Media Group: Expanding the Leading OTA Functionality Using SEO Growth Hacking with Three Flight Search and Tracking Widgets

Myers Media Group (MMG) is a company that provides macro SEO (search engine optimization) services. MMG was helping one of the leading OTA reach the top positions on the flight search results page by leveraging low-frequency queries.

To optimize for such queries, MMG in concert with the OTA devised an engine to automatically generate hundreds of custom landing pages each tailored to low-frequency, flight-search queries. MMG engaged AltexSoft to design and implement three types of informational widgets used on generated pages: flexible flight search, flight status, and flight info with on-time ratings and general flight details. The work scope comprised the following challenges:

*Provide UX design for the widgets that would combine all necessary data

*Implement dynamic widgets that would allow users to interact with them

*Set up a server-side architecture that retrieves data from multiple sources to display info on the widgets

AltexSoft Helps Lucia Capital Group Transition from its Legacy System by Co-building a New SaaS Retirement Investment Solution

Lucia Capital Group is a US-based financial services company that provides its clients with end-to-end investment strategies. At the time of the initial engagement, the company oversaw approximately $2.3 billion in invested assets.

The company engaged AltexSoft to co-build a wealth management application that would allow its advisors to manage retirement investments on behalf of their clients, monitor the plans, and update clients on how their investments perform against selected targets.

AltexSoft fashioned a clear and intuitive user experience to let clients easily compare how their assets perform against advised plans. Our team established a productive line of communication with Lucia Capital Group advisors to understand the challenges of strategy development and simplify these processes in the final solution. The SaaS solution cross-integrates with Salesforce, Orion, Quovo, and Egnyte.

You can read the...

Reviews

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Transaction Platform for Self-Service Terminal

"Their expertise is unmatched, and we feel we have access to experts in every technological field."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. - Sept. 2017
Project summary: 

AltexSoft developed a transaction channel platform for self-service kiosks. They built the user interfaces and the administrative panel using Linux, and customized the system to accept payments.

The Reviewer
 
11-50 Employees
 
Kyiv, Ukraine
Eduard Savushkin
CEO, Intellogate
 
Verified
The Review
Feedback summary: 

The products ensure customer security and are relevant in a competitive field. AltexSoft’s extensive team operated well within scheduling and budgetary guidelines. Their collaborative and professional approach is worthy of praise, and the complexity and the quality of their work is impressive.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Intellogate, which offers ready-made technological solutions and the implementation of individual projects.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire AltexSoft?

We contracted with AltexSoft to design a transaction channel for self-service payment terminals, such as gas stations or vending machines.

What were your goals for this project?

We needed to implement flexible server architecture and terminal software with finance and technical monitoring. Further, we had to develop a UI/UX design interface and a Linux operating system that is customizable to different kiosks and integrated with various hardware devices.

SOLUTION

How did you select this vendor?

AltexSoft understood our needs and took a professional approach to our project. They were comfortable working with modern technologies and Agile software development methods.

Can you go into detail about the services they provided and the scope of the project?

AltexSoft designed UX interfaces and an administrative panel for the kiosks. They created dashboards for payments, management of service providers, and tracking transactions, and they customized a Linux operating system in a terminal with extended security measures. The kiosk application was integrated with the web administration panel and the service providers.

What was the team composition?

The AltexSoft team consisted of a software architect, two full-stack JavaScript engineers, backend and frontend engineers, two quality assurance specialists, two UX specialists, and a project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

AltexSoft has allowed our products to become more widely used and respected in a competitive market. Our product is customized and secure, ensuring the satisfaction of our transaction channels.

How was project management arranged and how effective was it?

The project managers at AltexSoft were mindful of effort- and cost-saving measures. They resolved all problems quickly, and all methods of communication were effective.

What did you find most impressive about this company?

AltexSoft deserves high marks for their work and collaborative approach. Their expertise is unmatched, and we feel we have access to experts in every technological field. They are truly capable and professional.

Are there any areas where they can improve?

We would have preferred more clarity for technical components.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    Altexsoft management takes the lead in setting a vision for project management.
  • 5.0 NPS
    Willing to refer

Custom Dev for Software Dev Consultancy

“They really take pride in what they do; their focus is on creating quality.” 

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Dec. 2015 - Ongoing
Project summary: 

AltexSoft worked on a custom development project for a software consultancy’s security system. The complex Azure-based cloud development included the user interface, architecture, and ensuring scalability. 

The Reviewer
 
1-10 Employees
 
Manchester, United Kingdom
Owner, Software Dev Consultancy
 
Verified
The Review
Feedback summary: 

The software received positive feedback from several thousand users at this early stage. The team was excellent throughout; always passionate about their work and dedicated to developing a quality product. They communicated effectively using a variety of tools and had clear processes in place. 

BACKGROUND

Introduce your business and what you do there.

I am the director of a software development consultancy. We build cloud security technology for our customers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AltexSoft?

We needed some custom development for our consultancy. I couldn’t use standard developers because it was a complex project and we really needed cutting-edge development.

SOLUTION

What was the scope of their involvement? 

They are doing the bulk of our development for an Azure cloud-based security system. There has been a shift towards the cloud in the industry; however, the security part of computing hasn’t yet really moved over. We felt there was a gap in the market and had ideas about how to move security to the cloud and provide a holistic service. The most important part of the project was getting the architecture right so that it would be scalable and easy to develop.

What is the team composition?

I was regularly in contact with 3 people from their team including the project manager. We also interfaced with a solution architect, business analyst, and UI [user interface] designer quite a lot as well. They interact with our customers as well and really work hard to get to know our business.

How did you come to work with AltexSoft?

We wanted a very specific skillset. We wanted people that were using Azure and the cloud to develop software products. Most development companies are still following the old style of development and even when they use the cloud, they still aren’t using it properly. We looked for people that were forward-thinking and adaptable to change so they could keep on top of all new developments and adapt their processes accordingly. 

After seeing their marketing materials and speaking to their team as well as some references, we felt they were the company we were looking for and someone we could work with. Their understanding of how to architect software and enterprise software was really key.

How much have you invested in them?

We have spent close to $1,000,000 so far and we are about to commit to another million dollars. It is just the beginning, but I believe we will have a long-term relationship.

What is the status of this engagement?

We began working with them in December 2015 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The software is doing very well and we are receiving really good feedback, but it is in the very early stage for us. We’re a startup and have a couple thousand users on the system, so it’s still very small.

I’m really happy. I have worked with other development companies before and know the struggles of outsourcing development. There are two important aspects that I find quite unique to them and one of those is that they are passionate about doing things properly and allowing the developers to have a free hand to do what they do well, which is quite unique. 

How did AltexSoft perform from a project management standpoint?

They really take pride in what they do; their focus is on creating quality and the money is secondary. The company is very professionally run that has a really healthy management structure. Everyone has their role and knows what they are doing. They have good processes in place and everyone is motivated and committed to creating that atmosphere, which isn’t easy to do. That very positive atmosphere and positive structure means they have happy developers.

They have been brilliant. We have a really good relationship with the project manager, who is really committed, motivated and a nice person to work with. They are very passionate about what they do and they actually treat this as if it is their own product. As a result, they really show a lot of initiative. We interfaced on a daily basis using Jira, Confluence, and many plugins in Jira.

What did you find most impressive about them?

They are really open and willing to learn. They are very passionate about the latest technology and keep up to date while creating excellent products in an amazing way. In the beginning, people tend to promise a lot and when they actually deliver, it’s a lot less than expected. However, their team is very honest and transparent, trying their hardest to comply with the contract. The relationship has stayed healthy throughout the lifecycle of a project, which is not always the case with some companies.  

Are there any areas they could improve?

I can’t think of anything I would like to change about them.

Do you have any advice for potential customers?

If you can give them some commitment and space and let them do their job, they will do an amazing job. They really work hard to do it properly. In the beginning, we made a mistake when we tried to tell them what to do. We weren’t giving them the space to flourish and bring new ideas into the project. 

I think it is really important to develop a rapport with the team and engage with them. Put effort into connecting with them, meeting them, and having regular communication. The whole process becomes a lot more personal and it has worked out a lot better that way. The relationship is what it boils down to in the end. People don’t work for money, they work because they enjoy what they do.

5.0
Overall Score I enjoyed working with them.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    We had certain delays.
  • 5.0 Cost
    Value / within estimates
    They aren’t the cheapest, but what they do is of quality and it has been good value for money.
  • 5.0 Quality
    Service & deliverables
    They are passionate and committed to creating a great product as they go above board in doing it properly.
  • 5.0 NPS
    Willing to refer
    I am very happy with them and I would very strongly recommend them.

Application Testing for Cybersecurity Software

“They used their time wisely, so we have minimum conversations with maximum impact.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2017 - Ongoing
Project summary: 

AltexSoft augments the internal QA team to streamline product testing and effectiveness. The relationship is ongoing, and efficiency is a top priority.

The Reviewer
 
11-50 Employees
 
Haifa, Israel
Alexander Arshavski
R&D Director, Cronus Cyber Technologies
 
Verified
The Review
Feedback summary: 

AltexSoft knows how to manage their time and create high-quality products. Clear communication and an thorough workflow make them a valuable partner. Although some team members lacked technical knowledge, they quickly learned.

BACKGROUND

Introduce your business and what you do there.

I’m the R&D director for Cronus Cyber Technologies, an Israeli start-up that helps companies improve their internal cyber security. Our product is installed in a company’s network, and we also do penetration tests and network scanning to find vulnerabilities and present reports.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AltexSoft?

Our QA team does a lot of manual tests, and they weren’t big enough to manage it all. Testing needed to be done from version to version, and there wasn’t any time left to invest in automation, so we were looking to outsource.

SOLUTION

What was the scope of their involvement?

Our company develops three products that are web apps that all run inside the browser. One of them is for controlling our product inside the company’s network, the second is enterprise-level and aggregates from a few machines that scan several networks, and the third is on the multi-enterprise level and aggregates data for all of them. We needed to be able to run some sanity on all three products, and AltexSoft developed common framework and wrote automation tests divided by these three products. It’s written with Node.js as well as WebdriverIO. AltexSoft did an integration with our Jenkins so that we can run the test overnight and see the results, and they installed a plugin into Jenkins to see the report as well as screenshots of the things that fail.

What is the team composition?

I work with two people from their team.

How did you come to work with AltexSoft?

I was considering 5–6 companies, some of which I knew from friends and previous workplaces. Our main priorities were an affordable price and a well-qualified team that was easy to work with. One company proposed a lot of candidates, but it wasn’t a good match for what we wanted.

How much have you invested with them?

We spend around $7,500 per month.

What is the status of this engagement?

We began working with them in June of this year, and it’s currently an ongoing relationship.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

All they work they’ve done so far has been satisfactory.

How did AltexSoft perform from a project management standpoint?

I have a Skype meeting every other month with their sales team and a manager to discuss our progress. AltexSoft is responsive and quick, and they always know what the priorities are.

We use Trello to follow the tasks they’re working on.

What did you find most impressive about them?

Whenever we need to talk, it’s always right to the point. They used their time wisely, so we have minimum conversations with maximum impact.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They hit our deadlines.
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iOS App Dev for Healthcare Company

"They didn’t feel like an external vendor, but rather part of the team."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. - Jul. 2017
Project summary: 

AltexSoft provided a project manager, two backend specialists, and a tester to develop an iOS app that would work as a reference for filling out medical documentation.

The Reviewer
 
51-200 Employees
 
Gaithersburg, Maryland
Director of Development, Healthcare Industry
 
Verified
The Review
Feedback summary: 

They completed the work within the estimated timelines and the app, which got great preliminary reviews, is now in hands of several users. AltexSoft supplied weekly updates and open communication lines, which helped address issues promptly. They truly cared about the success of the project.

BACKGROUND

Please describe your company and your position there.

I’m the director of development for a company that creates and delivers health care tools for the healthcare industry. We use web, print, and other media to help our customer become more informed and make the appropriate decisions in the healthcare space.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire AltexSoft?

Our company was looking to provide our OASIS users in the field an easy-to-use referential app that will allow them to fill out their documentation properly.

SOLUTION

How did you select this vendor?

I was not involved in the selection process.

Describe the project in detail.

AltexSoft provided backend development for an iOS app. The project encapsulated everything you would expect from your traditional systems development life cycle.

After we agreed to the contract, we had weekly meetings to ensure progress on three particular milestones to get the project launched. In the span of about five months, the project underwent requirements gathering, high fidelity wireframing, development, and delivery.

What was the team composition?

There was a project manager, a tester, and a couple of backend developers on the AltexSoft side. We also used a tester and a developer on our side.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The app received very good praise in customer demos. It went to market a couple of months ago and we have some users on the platform now. Internally, we feel that this app will bring in the monetary assessment provided by the product team over the course of the next year. Also, each milestone was met within the given time frame.

How effective was the workflow between your team and theirs?

Our teams worked very effectively together. Weekly status calls and communication via Slack was critical to the success of the project. Keeping these open lines of communication allowed us to address problems quickly, and in turn, AltexSoft was able to resolve those issues in a timely manner.

What did you find most impressive about this company?

The most impressive behavior they exhibited was how much they cared about the success of the project. Not only did they take direction from our team extremely well but they also provided other avenues to ensure the successful launch of the app. They didn’t feel like an external vendor, but rather part of the team.

Are there any areas for improvement?

Nothing I can think of at the moment.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Software Dev for Custom Application Provider

"I’m a big fan. I can’t say enough good stuff about these guys."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Oct. 2016 - Ongoing
Project summary: 

AltexSoft provided software development with a primary focus for the web, but also for mobile. The software integrates project management and communication services, among e-commerce and accounting solutions.

The Reviewer
 
11-50 Employees
 
San Diego, California
Joseph Freeman
VP, Elevator Agency
 
Verified
The Review
Feedback summary: 

Even though the scope of the project has continued to increase due to the client's rapidly changing business needs, they have done an excellent job of sticking to a timeline and a budget. They have excellent English language skills and provide daily communications across multiple platforms.

BACKGROUND

Introduce your business and what you do there.

I am the Vice President of Elevator Agency. We do custom web development and marketing, and build custom applications for companies to solve business problems.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AltexSoft.

We had a customer that needed a solution that would allow them to run their entire screen printing production service. They're a printing broker and needed custom software that would allow them to interact with their customers and all of the printers across the U.S., as well as maintain inventory accounts for different vendors and suppliers. We didn't have all of the in-house talent to complete the project and were looking to augment our internal development team, but it has turned into a completely outsourced situation.

SOLUTION

What was the scope of their involvement?

They ran the project on Scrum, in an agile environment. We were working in sprints and we provided to them an original interactive wireframe that they started on. They expanded and brought on a UX expert as the scope of the project increased, which in this case was a good thing because it ended up being a fully-fledged product that they can go to market with.

The platform they developed is primarily for the web, but it does work on mobile. It’s meant as a desktop software as a service essentially. There are many functionalities of the software. It provides project management, along with a type of communication that allows people to tag other people in the software or comments, and to email them. It takes orders from the customer and moves the information around the team from the customer service representative to the designers, printers, and eventually, it has integrations with the UPS and USPS where they can provide tracking numbers and actually ship the products. It has integrations with Zoho CRM to push new orders into the sales team's pipelines. It has integrations with Pressbooks for an accounting module, and with the software Xero. There’s a reporting module, and it also has integrations with Paypal so that customers can make payments straight through the system. There are a lot of high-level pieces that go into it.

What is the team dynamic?

They provided us with a dedicated team, which included a project manager, several developers, a business analyst, and someone for QA.

How did you come to work with AltexSoft?

Originally, there was a local rep in San Diego who was working as a salesperson for AltexSoft. He brought them to the table several years ago for a Wordpress build we needed, and that was just overflow work. The remainder of the season, we had extra work and their team helped us out. Fast forward 8–12 months, and I reached out when I needed someone to help us with the heavy lifting and I knew they could do it. I’d already worked with them before and decided to bring them on again.

How much have you invested with them?

Probably around $350,000.

What is the status of this engagement?

We started working together in October 2016, and the engagement is ongoing through the end of the year. It may then continue on after that.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The product hasn’t launched yet, but they’ve done a good job of staying on time and in the budget. The customer has requested a lot more than the original scope so the budget’s increased, but they’ve been able to stay within it as more features are added. Their turn-around rate is quick, much quicker than I would expect for a project of this nature.

How did AltexSoft perform from a project management standpoint?

We have a morning meeting through Google Hangouts and throughout the day we communicate through Slack. There is a project management software as well, and there are updates that come through that but it’s not our primary means of communication.

Our project manager has been awesome in communicating any challenges in the process, early on and often so that we can work through those quickly. He also communicates directly with my client as well. They’re based in the Ukraine, so I had some concerns about a language barrier, but it hasn’t been a problem.

What did you find most impressive about them?

Their level of communication has been superior and their attention to detail has been much better than I have experienced with any other outsourced providers. I'm a big fan. I can't say enough good stuff about these guys. They've really done a good job with a really tough project.

Do you have any advice for potential customers?

That I wish we would have brought them on earlier during the scoping process with the client. They have a lot of experience in these types of projects, and I think they could have been valuable in helping to shortcut the path to where we ended up.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Over the course of 12 months, almost every single deadline has been met.
  • 4.0 Cost
    Value / within estimates
    The value is high, but in terms of cost there are less expensive solutions out there.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web & Mobile App Dev for Travel Tech Solutions Provider

"AltexSoft’s greatest strength ... is their outstanding approach to project management."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Feb. - June 2016
Project summary: 

AltexSoft designed, developed, and launched a scalable iOS and web portal application for travel services. With a tight schedule and funds, they finished the three related products early and under budget.

The Reviewer
 
51-200 Employees
 
Boston, Massachusetts
SVP, Product Innovation, Travel Technology Provider
 
Verified
The Review
Feedback summary: 

Using their impeccable project management and outstanding technical skills, AltexSoft made themselves an integral part of the product development team. Their workflow was so effective that the client adopted parts of their process and methodologies for their own regular use.

BACKGROUND

Introduce your business and what you do there.

I am the senior vice president of product innovation at a travel technology solutions provider. My primary focus is developing, creating, and delivering new products and services that enhance the means by which our clients acquire and process travel and related data.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AltexSoft?

Our biggest challenge was delivering a mobile application, particularly because we were not successful with the initial third party that we had hired to do the development. By the time that we engaged AltexSoft, we had to be strict about needing them to complete work on the planned mobile app and web portal in a short time frame and on a tight budget. Fortunately, they were able to deliver three products – the aforementioned two and an added-on third – in four months, ahead of schedule and under budget. The third product that they provided for us was a platform that was scalable to anywhere between small-sized clients to full-size travel entities.

SOLUTION

What was the scope of their involvement?

Overall, the goal was to create a travel itinerary and flight disruption services application available both on a computer browser as well as in a mobile app for iOS. It was important that the users would be able to receive notifications about delays and changes (particularly in regards to air travel) that would affect itineraries quickly, to help their clients’ experiences be as smooth as possible. Allowing travel agents to communicate with their clients through the apps to streamline the process was key.

AltexSoft did everything from building the UI/UX design, to utilizing React and Javascript, to using their intricate knowledge and understanding of Amazon Web Services’ platform. Although they initially tried to incorporate some of the previous, failed application’s features, by the time they were finished with development, they had eliminated everything from the prior attempt and vastly improved upon it.

Additionally, they helped us to reformulate the whole process by which we built and generated requirements for beginning development on new projects in the future. This procedure has become standard for acquiring approval from our sales, billing, and marketing departments, as well as anyone else who would be involved in a new product, and has fundamentally helped us improved our workflow.

What is the team dynamic?

There were about eight people involved, which included everyone from development, to project management, to business development management. AltexSoft has a comprehensive approach that ensures its clients’ questions can always be answered by one of its team members.

How did you come to work with AltexSoft?

During the process of finding a services provider, I found development work done by AltexSoft for a different company. After conducting more research about them specifically, I placed a phone call, and within two weeks we began work.

How much have you invested with them?

We made a six-figure investment in their services.

What is the status of this engagement?

The project work took place between February and June of 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work has allowed us to transform our whole process internally, from both a client and a sales perspective, and has enabled us to go from ground zero to having a minimum viable product within only twelve months, which was previously unthinkable. Additionally, these products have opened up new client opportunities for us.

How did AltexSoft perform from a project management standpoint?

AltexSoft’s greatest strength, other than their technical expertise, is their outstanding approach to project management. One of the most important initial steps in our partnership involved bringing the development team and an AltexSoft executive over from Ukraine. This ensured that their team understood our perspective and gave us a chance to learn about their process before the project work technically began. Although there was a language concern because we do not speak Ukrainian, they spoke flawless English, which made interacting across continents as straightforward as possible.

Because they were in constant communication with us on a regular basis, nothing fell through the cracks. Often, they would respond to our queries and messages within only a few minutes, even when it must have been past midnight in Kharkiv.

What did you find most impressive about them?

Their UI/UX design was phenomenal and will keep us returning to them whenever we need further development work. In fact, even though we have completed that primary assignment, we periodically consult with them on UI/UX, wireframing, and design services for small, internal projects. AltexSoft had a practical knowledge of our business needs and delivered what we wanted, and that product has been successful since they developed it and continue to enhance it alongside our team.

Are there any areas they could improve?

During the project, their team did not explain certain development approaches in advance to allow us to be better informed about their process from the ground up. This was not detrimental to the overall success of the project, but it would have been beneficial to our general comprehension of their workflow.

Also, when we do return to them for occasional consulting, there is no guarantee that we will be assigned to the team with whom we worked for the app and portal development. Although we understand that those individuals are valued for their skills and in high demand, it is occasionally frustrating to have to explain our entire business model and the context of our work to new people for brief projects.

5.0
Overall Score AltexSoft created a whole new standard for achievement in the development sphere.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They finished ahead of schedule, even with an unanticipated third project being added to their roster.
  • 5.0 Cost
    Value / within estimates
    They completed all of our projects under budget, which is almost unheard of these days.
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have already recommended them multiple times.

Long-Term Resource Engagement For Computer Software Firm

"They do their best in order to ensure that we have a good relationship."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2012 - 2016
Project summary: 

AltexSoft develops software to manage and market a pawnshop's inventory. Projects include web design and development, e-commerce integration, merchandise tracking, and quality assurance.

The Reviewer
 
11-50 Employees
 
Sioux Falls, South Dakota
Director of Technology, Computer Software Firm
 
Verified
The Review
Feedback summary: 

All projects have been delivered on time and met cutting-edge industry standards. AltexSoft's skilled development resources, strong management, and affordable pricing have helped the company grow. The team works hard to develop productive, collaborative relationships with their clients. 

BACKGROUND

Please describe your organization.

We are a pawnshop selling our merchandise through a brick-and-mortar store and also online. We’re still a relatively small company, with around 30 employees.

What is your position?

I am the IT director.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with AltexSoft?

We contracted AltexSoft in order to write our pawnshop software so that we could manage our merchandise.

SOLUTION

Please describe the scope of their involvement.

AltexSoft helped us with our e-commerce initiative for selling items in the pawnshop and tracking when customers default. AltexSoft helped us build our website as well. AltexSoft also helps us with our mobile efforts. They’re primarily a Microsoft technology shop.

Over time, we’ve worked with two designers, two quality assurance people, eight developers and some project management help from AltexSoft. In total, around ten to twelve people from AltexSoft have been working for us, with occasional variations.

I handle most of the management effort myself. AltexSoft initially recommended assigning us a project manager and having me interface with that person, but I didn’t want to do that. I like to have a hands-on approach and manage my teams directly, so I haven’t found much use for a middle person. Management does help alleviate the time zone difference, but AltexSoft has been accommodating by working on US time, which has turned out pretty well.

We’ve had a good relationship. AltexSoft makes an effort to fly out periodically to visit us, and they maintain a solid leadership and engineering team.

How did you come to work with AltexSoft?

I was looking for developers in Russia and Ukraine. I found AltexSoft, interviewed one of their developers and saw that they knew their stuff. We negotiated a reasonable rate and moved forward. AltexSoft was a small company back then, with only twenty or thirty people. Now, they have hundreds. We’ve grown together as companies.

Could you provide a sense of the size of this initiative in financial terms?

The average yearly cost for AltexSoft’s services has been around $500,000.

What is the timeframe of this engagement?

We started working with AltexSoft four years ago.

RESULTS & FEEDBACK

Could you share any statistics, metrics or other feedback from this engagement?

AltexSoft has almost always met my schedule. How a team is managed will directly reflect in their productivity. AltexSoft has always been reasonable in making sure they deliver quality outputs. We haven’t had many problems in that sense. There have been two individuals on our team who didn’t work out but, for the most part, everything has been pretty good.

Up until last year, we were working with all of the original developers from AltexSoft. Only one of the four-person core team left the company. We have a strong relationship with them; AltexSoft believes in making everyone happy.

The Ukrainian developer market is very competitive, and there are a lot of different tech companies that a programmer can choose from. We’ve managed to focus on keeping the right resources for the job and providing them tasks they want to work on. AltexSoft’s leadership has helped in making sure that we were paying the right salary rates. Keeping the core people around makes life easier for everyone, and AltexSoft knows this.

We provide the best point-of-sale solution in the market and most of our customers would agree. We recently acquired a competitor, so we’re growing quite rapidly. In terms of development, we’re working at full capacity. Our growth rate is where we want it to be. 

How did AltexSoft perform from a project management standpoint?

We use the Team Foundation Server in order to communicate during project development, and we also use spreadsheets. I don’t use any other high-end tools. We have daily calls with the different teams from AltexSoft, making sure that we’re on the same page. Specs are drafted using Microsoft Word, so that’s nothing special.

What distinguishes AltexSoft from other providers?

I can call AltexSoft’s CEO at any time. Even though they’re no longer a small company, AltexSoft still has a small company mindset. This is a great thing and it was a significant consideration when choosing a developer. We wanted to know that their focus would be on catering to the customer. We’ve always felt that we were a special client for AltexSoft, even though that isn’t true. They have hundreds of clients. From the management team down, AltexSoft listens to us. They do their best in order to ensure that we have a good relationship. They also know their technology. AltexSoft offers us much better talent than would be found in the US, at a much better price.

Is there anything AltexSoft could have improved or done differently?

The language barrier has always been a bit of a problem. Not everyone from AltexSoft speaks fluent English, but this has gotten better over time. Also, certain engineers could become better at specific skills, but this can also be improved.

Any clients looking to hire AltexSoft should carefully specify what it is they want done and embrace the work process. Since the development team cannot be in the same room as the client, they need to make sure that they have daily meetings and that they clearly explain what it is that needs to be done and keep an open line of communication. We employ an agile methodology with AltexSoft, which I also recommend.

We keep build servers in the U.S. and give AltexSoft access to them. If AltexSoft were to disappear one day, we’d still have access to our code. Two and a half years ago, we were a little nervous because of the political situation in Ukraine. AltexSoft went out of their way to relocate their engineers to the western side of their country. Everything turned out fine, and we managed to work through this concern with them.

As a company, we believe in virtual teams: the work can be done even without all workers being located in the same place. Our team in Las Vegas has less than 10 people. The rest of our employees are scattered throughout the US. I live in South Dakota, our director of technology is based in Reno, while the director of operations is in Chicago. We try to find the best people and make the relationship work, wherever they might be.

For software development, we employed the same philosophy: we don’t have to have development teams in the same room in order to make the collaboration work. We only have to build trust, which is the hard part. One of the reasons we’ve been successful is the fact that we established relationships and got to know each person before starting to work with them. Once that was established, we didn’t care where they lived. System administrators of course need to be in the same place as the servers, but the rest of our team has grown independently of each other. We have allowed people to work without commuting to an office every day, which has made them more efficient.

RATINGS

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Scheduling is done by AltexSoft’s project managers. Any schedule slippage has always been resolved and put on track without it becoming a problem.
  • 4.0 Cost
    Value / within estimates
    They’ve raised their rates recently.
  • 5.0 Quality
    Service & deliverables
    Compared to all the software teams I’ve managed over time, AltexSoft receives a maximum rating.
  • 5.0 NPS
    Willing to refer

Maintenance Partnership For Online Editing Service

"[T]hey're pretty transparent in terms of updates and challenges they are having."

Quality: 
4.0
Schedule: 
3.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
2011 - 2015
Project summary: 

AltexSoft provides ongoing website maintenance and occasional functional improvements for an online content editing service. 

The Reviewer
 
1-10 Employees
 
United States
President, Online Editing Service
 
Verified
The Review
Feedback summary: 

For the duration of AltexSoft's maintenance services, the website has functioned smoothly and performed well. The team continually impresses with their rapid turnaround times, straightforward communication style, and considerable technical skills.

BACKGROUND

Please describe your organization. What is your role and responsibilities?

I'm the president of an online editing service. People come to our website with content that they've written. It can be long or short. If they need help with grammar, syntax, and language mechanics, our editors make revision and send it back to the client. 

OPPORTUNITY / CHALLENGE

What was your goal for working with AltexSoft?

We don't have in house IT [information technology] or Web management. So, we outsource all of that. AltexSoft does our maintenance and occasionally some new functionality development. 

SOLUTION

What was your process for selecting AltexSoft?

I believe we found AltexSoft initially on Elance. It's been four years, but I believe we were attracted to them because of their reviews. Generally, what matters to me is the quality of the reviews, the number of reviews, and what people specifically are saying in the reviews.

Can you give a sense of the size of the initiative?

Across three projects in the last three years, we spent no more than $3,000. 

When was the work completed?

It's on an as-needed basis. If anything were to arise in the future, AltexSoft would be whom we would approach first.

RESULTS & FEEDBACK

Do you have any statistics or metrics on the project?

We don't really have metrics. AltexSoft's work with us is more maintenance based. The real KPI [key [performance indicators] is that everything works.

Is there anything unique or special about AltexSoft that really makes them stand out?

AltexSoft is really responsive. If you send a new project to them within 48 hours, you have some sort of response. Other contractors tend to lag. Once we engage a project, they're pretty transparent in terms of updates and challenges they are having. They provide that feedback up front while the project is going on. 

Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?

I don't think so.

4.5
Overall Score
  • 3.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Application Development For Internet Radio

"Their engineers are serious...They give you exactly what you ask for."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
Project summary: 

AltexSoft developed mobile apps for iOS and Android that would allow users to interact with an online radio station. The apps are functionally identical, but have distinct user interfaces.

The Reviewer
 
1-10 Employees
 
Verified
The Review
Feedback summary: 

Both apps perform well and were completed within budget and timeline. AltexSoft's professionalism, flexibility, and solid grasp of the English language enabled them to deliver exactly what they promised. Their thorough understanding of the project's goals made them a dependable partner.

BACKGROUND

Please describe your organization. What is your role and responsibilities?

I am the founder of an Internet radio station that I started in 2008. 

OPPORTUNITY / CHALLENGE

What was your goal for working with AltexSoft?

I wanted an app that would allow my listeners to interact with the radio station easily. 

Please describe the scope of their work.

AltexSoft has developed two apps for me, but it's essentially the same app – one for iPhone and one for Android. There are a few user interface and user experience differences between the two apps. 

SOLUTION

What was your process for selecting AltexSoft with which to work?

I did some research on the Internet and found AltexSoft. They were one of the first companies that I contacted, and I liked everything I heard from them. For me, cost was a large factor. I found that the Ukraine had better prices for similar development than the U.S. or other parts of Europe. 

Can you give a sense of the size of the initiative in dollar terms or a personnel work-hour figure?

The development of both versions of my app cost less than $10,000.

RESULTS & FEEDBACK

Is there anything unique or special about AltexSoft that really makes them stand out compared to other business partners?

Most importantly, as outsourced partner there was no language barrier. They're very responsive. Their engineers are serious. There's very little humor in what they do. They give you exactly what you ask for.

What advice would you give to future clients of theirs?

The first thing is that you're comfortable with outsourcing. If you've outsourced before, you know that you're either going to get high-quality work or you're not. After a reaching a few milestones on time I knew AltexSoft was going to be a great partner. They did exactly what I'd hoped for. The results they showed me were impressive. Even prior to hitting the milestones, their ability to understand what I was describing for a custom application was great. As a future client, it is important to give them the schedule of when you expect to be updated, especially due to the time difference. 

Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?

I don't have anything specific for AltexSoft.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Software Development For Travel Website

"They’re dedicated to your company and your project from start to finish."

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

AltexSoft provides development resources for a travel discount company. Projects have included transaction processing and front- and back-end development of a price prediction software.

The Reviewer
 
11-50 Employees
 
San Francisco, California
Marko Cadez
Owner, FareBoom.com
 
Verified
The Review
Feedback summary: 

The partnership has produced excellent results. Despite their smaller size, AltexSoft offers a deep talent pool and scalable, flexible resource allocation. The team is devoted to providing excellent customer service and is personally invested in each project's success. 

BACKGROUND

Please describe your organization. What is your role and responsibilities?

I’m the CEO and owner of an online travel agency. We specialize in discount airfares. 

OPPORTUNITY / CHALLENGE

What was your goal for working with AltexSoft?

The issue was that we had a smaller team of software developers in Europe. These guys were doing a good job, but we were looking for a team that could handle an extremely high volume of transaction processing. We were looking for people who had experience in this area. We needed a team that had experience with front-end and back-end development. We were also working on a price prediction project and needed assistance developing the product.

SOLUTION

What was your process for selecting AltexSoft with which to work?

I have a lot of experience in software. I came up with a novel way of selecting the AltexSoft team. I was going through companies who offered the services I was looking for and I asked to interview those companies’ top engineers. I asked them to show me their best source code and explain to me why it was good. I made my decision by inspecting the source code they provided me. I conferred with other colleagues, and AltexSoft had the best average number of top producing engineers.

Can you give a sense of the size of the initiative in dollar terms or a personnel work hour figure?

We have 10 AltexSoft developers working on our project now; however, AltexSoft has about 140 employees total, so it is nice to know that we can use other resources if we need to. 

RESULTS & FEEDBACK

Is there anything unique or special about AltexSoft that really makes them stand out compared to other business partners?

We’re very satisfied with AltexSoft. They’re neither big nor small for the Ukrainian market. They run like a big corporation, but still it’s a family business. The employees have a relationship with their work. They’re a dedicated team. They’re dedicated to your company and your project from start to finish. It’s not just a job to them. Our problems become their problems.

Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?

I don’t have any qualms. There’s always challenges. You want to have as many quality engineers as possible. It’s always challenging to find the right people. 

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer