Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
Feedback was very positive from everybody. Everybody had a very good response to the video and to the part of the work that they performed. I would say it was very satisfactory.
How did Altar.io perform from a project management standpoint?
They are pretty organized, and they are very serious with their deadlines. Maybe the only negative point was some inflexibility in the negotiation in relation to payment terms, but apart from that, they are pretty straightforward, clear, and have a very efficient method. I would say that they have a very good project management approach.
What did you find most impressive about Altar.io?
These guys are very into understanding the problem of their client. They had an initial meeting to understand what we really wanted and needed. That was their starting point, and not many companies do this. Many people want to sell their preconceived product, and they didn’t do that. That was very important for the success of this job with us.
Are there any areas Altr.io could improve?
Yes. I think some flexibility would be good because after the terms were set, we had some events in which they could have been a bit more flexible in giving us a hand, advice or changing what was arranged in the beginning. I can imagine that can be a problem for them, but still, we felt some inflexibility when the project was running.
The client was overall pleased with how Altar.io performed. They noted that their team made a concentrated effort to understand the wants and needs of their client, but was not the most cost-effective choice available.