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Product & Software Development Agency

4.9
10 reviews
Gold
VERIFIED

Altar.io is an Award-Winning Product & Software Development Company committed to providing end-to-end IT services in Web, Mobile & Cloud. From inception, UX/UI design, and development to Software deployment. Altar has successfully helped worldwide entrepreneurs and Business Leaders disrupt their industries.

 
$25,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2015
Show all +
Lisboa, Portugal
headquarters
other locations
  • 4-5 Bonhill St, Shoreditch,
    London, LND EC2A 4BX
    United Kingdom
    +44.780.268.5611

Portfolio

Key clients: 

Apiax, AlixPartners, QuartalFS, Audio Test Kitchen, McKinsey & Co., Legartis

Real Estate Intelligence Cloud Image

Real Estate Intelligence Cloud

REIC (Real Estate Intelligence Cloud), developed in collaboration with AlixPartners, aims to assess the fair forward-looking value of real estate developments and the fair credit value of real estate developers - and to suggest underwriting overrides when lending to these counterparts.

OPERA CO-PRO Image

OPERA CO-PRO

Opera Co-Pro is a global service that connects performing arts companies to co-produce and trade opera productions.
Audio Test Kitchen Image

Audio Test Kitchen

ATK is the world's first platform to compare professional audio gear in a fully immersive, interactive and unbiased way. With Audio Test Kitchen, audio engineers and record producers can skip the hype and directly compare the sound of different audio gear.
SYNAPSE Image

SYNAPSE

Synapse Credit is a fintech tool developed in partnership with AlixPartners that allows financial institutions to assess the credit scoring of offline retailers.
EnterpriseBot Rapid Image

EnterpriseBot Rapid

EnterpriseBot Rapid is an enterprise grade drag and drop api integration builder. It is like a Zappier in asteroids for big firms, to allow an analyst to integrate systems.
GLOBAL CREDIT PLATFORM Image

GLOBAL CREDIT PLATFORM

The platform, developed in collaboration with AlixPartners, aims to offer a real-time comprehensive view over the global credit exposure of a financial institution.
AUDAPIO Image

AUDAPIO

Audapio is a Saas leveraging the open banking framework to enable better audit quality. It is a 100% digital solution with on demand and secure access to all bank statements with a 3rd party evidence. With the help of an algorithm, 100% of the population can be audited in a portion of the time and with much less space for error.
DISTRESSED ASSETS PRICING PLATFORM Image

DISTRESSED ASSETS PRICING PLATFORM

The platform, developed in collaboration with AlixPartners, aims to assess the fair forward-looking value of UTPs and NPLs portfolios (when these are backed by real estate assets) through an AI layer.
TEEZLER Image

TEEZLER

Teezler is an online beauty community where users can ask and get advice and tips on any beauty topics. Users share their beauty experiences and opinions as they earn points to score free and surprise samples!

Reviews

4.9
10 reviews
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AI Software Development for Product Design & Dev Firm

"Their team is smart, fast, and entrepreneurial."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
March 2020
Project summary: 

Altar.io developed an AI platform for a product design and development firm. The team built the multichannel marketing platform and provided data cleaning and segmentation services.

The Reviewer
 
1-10 Employees
 
Lisbon, Portugal
Paulo Gaudencio
Co-founder & Product Consultant, SprintProd.dev
 
Verified
The Review
Feedback summary: 

While the product is still in development, the results so far have met the expectations of the internal team. Altar.io provides high-quality results in a collaborative manner. The team is hard-working, knowledgeable, and professional.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I´m co-founder and Product Consultant of SprintProd.dev, a product design and development firm that helps startups and organizations to design and build digital products that clients love.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Altar.io?

We are helping a client developing a next-generation AI multichannel marketing platform and we needed a proven tech stack to address millions of contacts imports, data cleaning, real-time segmentation and ready to scale on demand. Altar.io showed us a product that had these problems solved so they were hired to do a tech spike.

What were your goals for this project?

The tech spike goals were:

  1. Importing up to 50 millions of contacts in less than 3 minutes
  2. Data cleaning and indexing the main segments
  3. Real-time segmentation via a front end interface.
  4. Tech stack architecture
SOLUTION

How did you select this vendor?

We found them via a Google Search. They had built a similar product that reflects a client´s use case – hutsi.com. Altar.io presented a very lean and agile process. The time to complete the project was only 3 days and the price was reasonable.

Describe the project and the services they provided in detail.

The tech spike delivered:  

  1. Importing up to 50 millions of contacts in less than 3 minutes
  2. Data cleaning and indexing the main segments
  3. Real-time segmentation via a front end interface
  4. Tech stack architecture

What was the team composition?

We work with Daniel (Co-Founder) and Claudio (CTO)

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The product is still being built, so it is not in the market yet. Altar.io delivered a fundamental component of this product.

How was project management arranged and how effective was it?

The project was delivered on time and in budget and communication was done via Skype and in-person meetings.

What did you find most impressive about this company?

Altar.io has an impressive cross-industry experience in product and software development covering verticals like fintech, real estate, fashion, and music, applying deep tech like AI & ML.

They deliver the service through a lean and agile process aligned with the best practices of designing and building modern products. Their team is smart, fast, and entrepreneurial. They combine tech, business and user value to deliver fast and high-value service to the client.

Are there any areas for improvement?

The experience working with Altar.io was flawless.

5.0
Overall Score The experience working with Altar.io was flawless
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Always on-time
  • 5.0 Cost
    Value / within estimates
    Excelent price per feature delivery
  • 5.0 Quality
    Service & deliverables
    Excelent
  • 5.0 NPS
    Willing to refer

POC Development for Digital Communications Company

"Their experience and ability helped them come up with several solutions in a very short period of time."

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5.0

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
March 2020
Project summary: 

Altar.io developed a proof of concept for a digital communication company. The team ran both a discovery and development phase to complete the project.

The Reviewer
 
11-50 Employees
 
Lisbon, Portugal
Hugo Marçal
General Manager, Sendit SA
 
Verified
The Review
Feedback summary: 

The results exceeded the expectations of the internal team. Altar.io provides quality work in a timely manner, establishing a smooth workflow. The team is hard-working, thorough, and dedicated.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the General Manager of Sendit, a portuguese company spcialized in digital communication providing several services including SMS Marketing, Email Marketing, Voice on IVR, Mobile Ticketing and Digital Consulting.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Altar.io?

Sendit is developing a new platform and we hired Altar.io services to produce a POC about a specific part of our project which is related to massive data ingestion and query.

What were your goals for this project?

Validate the better tech stack that should be applied in our project to solve our problems and got the best possible advice about best practices when managing large sets of customer data.

SOLUTION

How did you select this vendor?

Our project team includes a PM which is also responsible for searching opportunities in the market that accelerate the development of our platform and companies that may help us conclude the project in the shortest time possible.

When facing a tech decision dead-end, our PM does a search on the web and in its network connections and he came up with Altar.io as a possible solution for a POC. They also had in their portfolio a similar project that gave us enought confidence that they were the perfect choice.

Describe the project in detail.

We had some discover meetings in the beginning to understand the project scope and what were our goals since we were asking for a POC and not for an entire project. The Altar.io team was amzing. The discovery stage was led by one of its founders (Daniel Ruivo) and Claudio, the CTO led the development stage. The project was competed in about one week and our goals achieved. As an output, we got a report containing the tech stack that could be applied to our project and some performance indicators.

What was the team composition?

Daniel Ruivo (Founder) with his skills of marketing, product and strategic decisions covering data science and Claudio (CTO) with the technical approach to solve the problem.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After one week, as estimated, we got the POC and the results covering the best tech stack possbile to solve the problems we're facing in our new platform.

How effective was the workflow between your team and theirs?

The communication was perfect and we understood each others points of view since the beginning of our conversations.

What did you find most impressive about this company?

Their experience and ability helped them come up with several solutions in a very short period of time. Very agile, with a lot of knowledge related to data science and always commited to help us.

Are there any areas for improvement?

We were very satisfied about the relation with them and with the work produced. Maybe in a bigger project we came up with ideas for improvement but for now everything went just as expected.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Remote Staffing for Data Science Company

"They have a very broad and strong professional network and care about people a lot."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct 2018 - Ongoing
Project summary: 

Altar.io supported a data science company to establish a dedicated team of software developers in Lisbon. They do a preselection of the candidates, take care of the administration, and provide the office space.

The Reviewer
 
11-50 employees
 
Zürich, Switzerland
Peter Müller
Senior Expert Project Manager, Datahouse
 
Verified
The Review
Feedback summary: 

Internal stakeholders are pleased with the time savings Altar.io’s recruiting model has provided. They offered pre-screening of candidates and then allowed the client to interview any potential options. Customers can expect a partner with a wide network that is attentive to their needs.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Datahouse is a data science company based in Switzerland. We combine data expertise with our competence in building innovative web applications. In that way, we offer added value and unique solutions to our customers.

I'm a senior project manager and, among other things, responsible for the development site in Lisbon and coordinating the collaboration with Altar.io.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Altar.io?

It is hard for us to find the people with the necessary skills here, so we decided to build up a second development site to complement our existing one.

SOLUTION

What was the scope of their involvement?

Altar.io supported us to establish a team of software developers in Lisbon. They do a preselection of the candidates, take care of the administration and provide the office space. The team itself is dedicated to us and is fully managed by us. We started with two frontend developers and after a while we hired a full-stack developer and we’re still hiring.

What is the team composition?

We mainly work together with one of the owners.

How did you come to work with Altar.io?

They were referred to us. We did some Skype interviews first and after that went on-site to get an impression of how they work and who they are.

How much have you invested with them?

We’ve spent $50,000–$100,000 so far.

What is the status of this engagement?

We started working together in October 2018, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The effort for recruiting on our side decreased very much and we are able to scale much faster.

How did Altar.io perform from a project management standpoint?

The documents they provide us are always very structured. They are reliable and punctual and are very open in communication.

What did you find most impressive about them?

We have always been very happy with the candidate preselection for each vacancy that was perfectly tailored to our needs. They have a very broad and strong professional network and care about people a lot.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They are always on time with what we agreed upon.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Development for Online Global Co-Production Marketplace

"Their problem solving was great."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May - Nov 2019
Project summary: 

Altar.io developed a web platform for the client which allows collaboration between users. Other features include online registration, an analytics database, and MVP in multiple languages. 

The Reviewer
 
2-10 Employees
 
London, United Kingdom
Ambra Sorrentino
Founder & CEO, Opera Co-Pro
 
Verified
The Review
Feedback summary: 

The team at Altar.io is exceptional. They had a unique advantage due to their background in performing arts. Customers can expect a thorough team with excellent critical thinking skills and communication who is dedicated to problem-solving. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Opera Co-Pro, an online marketplace for the top management of opera companies and performing arts centers, to get together and share projects, or coproduce shows together. It’s the first global marketplace that allows performing arts managers to get in touch with each other and collaborate.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Altar.io?

I started the company three years ago, and the first version of the platform was done by a member of the organization. However, their skills were not sufficient enough to develop in the direction I wanted.

I decided to outsource the project to a company, and the big problem I faced was to find someone knowledgeable about performing arts, specifically opera. This worked out great with Altar.io because Daniel (Co-Founder) had a background as an opera singer.

When I presented him with a project to create a marketplace to connect opera companies from all over the world, he was very enthusiastic. He invited me to discuss the project. We got along incredibly well, but Daniel was still willing to challenge my way of thinking to ensure the best outcome.

The first challenge was creating a global marketplace. We had several questions, including what was the best way to get in touch with people speaking different languages, and whether it was feasible to make an MVP in multiple languages.

The second challenge was regarding user analysis. We wanted to have a website that wasn’t just a database, but one that also analyzed user movements and actions to make useful suggestions to those users.

SOLUTION

What was the scope of their involvement?

We worked together for over two months to recreate the structure of the platform. This included creating an MVP in multiple languages and developing a database for website analytics. 

We also created a registration system for new members to sign up online. With the system we had before, whenever a client wanted to register on the site, we had to send them a contract via email, which then had to be printed, signed, scanned, and sent back. With the new process, they can sign up directly online, and everything is done digitally.

What is the team composition?

Paolo (Co-Founder) and Daniel were my main points of contact. I worked with the same team throughout, and I think they brought in more people along the way. There was a core team of five people working on my website. Depending on what was needed, they brought in other members.

How did you come to work with Altar.io?

It was word of mouth initially. I had interviews in London, with both freelance developers and companies. I ran interviews for a few months, and I couldn’t find anyone that had the right level of expertise. The big problem was finding someone with industry knowledge. 

Altar.io was recommended by a friend of Paolo. We had a couple of preliminary meetings in London with him, and I went to Lisbon for two days after that, where I had a great meeting with Daniel and the rest of the team. 

How much have you invested with them?

The overall project cost €40,000 (approximately $44,000 USD). 

What is the status of this engagement?

I started working with Altar.io in May 2019, and it’s ongoing. The platform was launched in mid-November of that year, but we continued to implement improvements. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’ve received good feedback from clients and journalists who visited the website. We also managed to register a lot more clients through the website. In the first two years, only about 10 out of 200 total clients managed to actually sign up their contracts online. With the new website, we already have 50 clients in three months.

How did Altar.io perform from a project management standpoint?

We were assigned to a project manager that was fully dedicated to us. Communication was great. We were both on email and WhatsApp, and I could contact our project manager at any time of the day or night, and even during weekends. Whenever there was a problem, we tried to address it immediately. I’m quite satisfied with the way we were treated.

What did you find most impressive about them?

Their problem solving was great. They don’t just help the client build an app; they follow them across every aspect of business management.

Are there any areas they could improve?

Sometimes, I felt a bit lost because I didn’t understand the development process. It would be best for them to outline the project in advance.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    It was excellent.
  • 5.0 NPS
    Willing to refer

UX/UI Design for Financial Solutions Software Company

“They gave the project a very personal touch that made it enjoyable to work with them.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb 2019 - Feb 2020
Project summary: 

Altar.io developed an application prototype with a completely new UI/UX for a financial management software provider. They performed extensive requirement gathering and prototyping to inform the final product.

The Reviewer
 
51-200 Employees
 
Zürich, Switzerland
Thierry Zuppinger
CEO, Quartal Financial Solutions
 
Verified
The Review
Feedback summary: 

The prototype delivered by Altar.io met all standards of quality and the client’s design and usability requirements for the project. Their team was highly communicative and professional throughout the work, making the engagement easy to manage and finishing on time and in budget.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a company called Quartal Financial Solutions. We are a provider of revenue and expense management and software, and our clients are mostly banks and asset managers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Altar.io?

We were looking for a company with experience in UX/UI design to help us with the refresh and redesign of our mobile application.

SOLUTION

What was the scope of their involvement?

The process started with a 2-3 month analysis phase in which we were gathering requirements and prototyping different proposals for what the new UI would look like. After that, we went into implementation, in which their team worked with us to build the architecture and designs for the new frontend, followed by the implementation of the product.

What is the team composition?

They were recommended to us by another IT company that had been collaborating with them and was very happy with their work. When we met with them, we were impressed with their niche focus on UX design, so we decided to move forward with them.

How did you come to work with Altar.io?

We work with a team of people from their company, but our main contact is Daniel (Co-Founder).

How much have you invested with them?

Our total investment in the project was around $180,000.

What is the status of this engagement?

The project lasted from February 2019–February 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were very pleased with the cooperation as a whole. The outcome satisfied all of our expectations, meaning we now have a prototype of our new application that meets all of our demands with regard to usability and design.

How did Altar.io perform from a project management standpoint?

The project was delivered on time and in budget, which was definitely a big win for us and is not always the case in IT projects. We communicated with them through a combination of WebEx, Microsoft Teams, and in-person meetings.

What did you find most impressive about them?

The level of engagement and communication with their founders is very high, which makes them much easier to deal with than some larger companies. They gave the project a very personal touch that made it enjoyable to work with them.

Are there any areas they could improve?

No, there’s nothing in particular that I wish they did differently.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Software Dev & UI Design for Banking Platform

"What sets Altar.io apart is the team and their experience."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - Mar. 2020
Project summary: 

Altar.io built an analytics platform for an accounting company. They took ideas for the site and improved the functionality and UX. They provided a range of designs and then built out the site. 

The Reviewer
 
1-10 Employees
 
London
Dudley Gould
CEO, Audapio
 
Verified
The Review
Feedback summary: 

Altar.io's system is now being used by many large accountancy practices. Their communication skills were perfect. Their experience and knowledge are very valuable. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Audapio is the Open Banking platform for accountants which puts an end to these outdated methods, both easing the burden on clients and putting accountants’ minds at rest knowing they are working with complete and accurate bank transactions obtained directly from the clients’ bank. By offering a suite of advanced analytical tools, the platform drives time savings and better audit quality across multiple areas of the audit file and allows auditors to move away from sampling and test 100% of transactions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Altar.io?

Software Development, UI Design, Maintenance

What were your goals for this project?

Full analytics platform design, build and maintenance.

SOLUTION

How did you select this vendor?

Created a shortlist of agencies from online searches and called 10+ agencies before selecting one.

Describe the project and the services they provided in detail.

When we approached Altar.io we only had an image in mind of what we wanted our analytics platform to be capable of. Altar.io took this and provided recommendations on how to improve this in terms of functionality and UX. They provided a range of designs for various budgets and once we agreed on which design suited our needs, Altar.io took on full responsibility for all aspects of the platform build.

What was the team composition?

We have three main points of contact however we are aware there is a wider team in the background who worked on this project. The main team is made up of a Product Manager, Project Manager and Senior Software Engineer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Altar.io built Audapio which is now being used by some of the largest accountancy practices in the UK.

How was project management arranged and how effective was it?

Altar.io's English is perfect so there were no language barriers. We mainly communicate via video calls, emails and WhatsApp.

What did you find most impressive about this company?

What sets Altar.io apart is the team and their experience. My main point of call has recently set up his 7th startup so to be able to tap into that knowledge and experience is very valuable.

Are there any areas for improvement?

I think Altar.io could set up an alumni program of all of the startups that have been built with Altar.io.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for Financial Services Company

"I like that they come up with new ideas and are easy to work with."

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4.5

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2017 - Ongoing
Project summary: 

Altar.io provides ongoing web development, fulfilling internal and client-focused requests. One notable project was an internal dashboard.

The Reviewer
 
1001-10,000 Employees
 
New York, New York
Claudio Scardovi
Managing Director, AlixPartners
 
Verified
The Review
Feedback summary: 

Stakeholders praise Altar.io for their combination of technical and business expertise. They provided fast communication and proved to be an adaptable partner. Customers can expect a proactive and original team.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of AlixPartners.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Altar.io?

We needed web development done, mostly related to financial services.

SOLUTION

What was the scope of their involvement?

They worked with us on new ideas and development of new settings and applications, including an internal dashboard for our own use. They also worked as a supplier in some engagements with clients.

How did you come to work with Altar.io?

I knew some people there, and I reached out to them.

What is the status of this engagement?

We began working with them in 2017, and it is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’ve been tracking and monitoring with them over the entire course of our engagement. I’ve liked the qualitative measures from a technological and business perspective. The feedback from clients has been good as well.

How did Altar.io perform from a project management standpoint?

They are good, very responsive.

What did you find most impressive about them?

The founders are smart and entrepreneurial. They mix IT and business perspectives in their approach. I like that they come up with new ideas and are easy to work with. They’re a very agile company.

Are there any areas they could improve?

Optimal solutions were difficult to find sometimes due to some time constraints.

Do you have any advice for potential customers?

I believe they would be a good partner for startups, as well as more traditional companies.

4.5
Overall Score It’s been a good, productive experience.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

MVP Frontend Dev for FinTech Tool

“They’re fantastic at what they do, they’re trustworthy, and they keep their promises.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - Aug. 2017
Project summary: 

Using AngularJS and IBM LoopBack, Altar.io worked on an MVP developing the frontend of a working application to integrate with an existing backend. They created the UX and frontend design.

The Reviewer
 
11-50 Employees
 
Zürich, Switzerland
Philip Schoch
CEO, Apiax
 
Verified
The Review
Feedback summary: 

Altar.io successfully developed the MVP, which resulted in the award of a pilot project with a global financial institution. The MVP was also the source for seed funding for future development. The dependable team delivered the needed expertise to complete the project and proactive communication.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and CEO of Apiax, a fintech company that provides regulation as a service for financial services companies. We have employees in Switzerland, Portugal, and London. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Altar.io?

The relationship with Altar.io started at the beginning of our journey when we needed help with product and frontend design. It wasn’t just a matter of building something but also getting help with the user journey. We had backend expertise in-house but not frontend. 

SOLUTION

What was the scope of their involvement?

Altar.io worked with us on the frontend of an MVP. The scope was to get not just clickable mock-ups but a working application that integrated with our backend. They developed the frontend using AngularJS and used IBM LoopBack on the backend.

What is the team composition?

One of their founders was our project manager. We had one point of contact. 

How did you come to work with Altar.io?

Altar.io reached us through their content marketing. They had published content on how to create an MVP within a budget. They seemed to have a lot of digital product know-how in terms of shaping the customer journey.

How much have you invested with them?

We spent €25,000–€50,000 (approximately $28,000–$56,000 USD).

What is the status of this engagement?

We worked with Altar.io between January–August 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

With the MVP developed with Altar.io, we won a pilot project with a global financial institution. The other success story was that we were able to put together a seed round using the MVP. Our further development wouldn’t have been possible without it.

How did Altar.io perform from a project management standpoint?

Their process included multiple interviews and an iterative approach with design thinking. They were responsive and proactively warned us about delays. We had daily exchanges during the project phase. We built a relationship of trust quickly, so I never felt that they were charging us too much. Our simple contract, which didn’t go into much detail, was based on trust, and it worked out well. I’d work with them again anytime.

What did you find most impressive about them?

It all comes back to their people and founding team. They’re fantastic at what they do, they’re trustworthy, and they keep their promises, all traits that we highly value. They deliver on their promises and to start projects exceptionally quickly. They put together a delivery team in no time.

Altar.io also helped us establish relationships to form our frontend team in Portugal, which was generous of them.

Are there any areas they could improve?

Everything they provide is good. I don’t think they’re doing more than they promise. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They stick to the schedule.
  • 4.0 Cost
    Value / within estimates
    There are probably less expensive solutions out there, but I doubt it would be the same quality.
  • 5.0 Quality
    Service & deliverables
    We were happy, and we’re still working with them.
  • 5.0 NPS
    Willing to refer
    I do it all the time.

Design and Dev for Digital Audio Platform

“They have scaled their team to our needs throughout the project.”

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2018 - Ongoing
Project summary: 

Altar.io is developing a first-of-its-kind audio platform. Services have included a product study, UX/UI refinement, and visual design. The project is ongoing.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Alex Oana
Co-Founder & CEO, Audio Test Kitchen
 
Verified
The Review
Feedback summary: 

Their work has boosted pre-launch sales. Altar.io’s top-tier product developers create value by incorporating key objectives and following the project’s core vision. Communicative and flexible, Altar.io is a reliable and timely overseas vendor.  

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the co-founder and CEO of Audio Test Kitchen, the world's first online, unbiased, audio product sound-comparison showroom.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Altar.io?

My team hired Altar.io to lead ground-up development of our virtual online platform.

What were your goals for this project?

We needed to scrutinize and stress-test our prototype and UX concepts, with the ultimate goal of building a great product.

SOLUTION

How did you select this vendor?

We found Altar.io through an advertisement and spoke with Paolo (Co-Founder, Altar.io) and Daniel (Co-Founder, Altar.io). My team partnered with them because their positivity, skillset, and client-centric views represented great value to us.

Describe the project and the services they provided in detail.

The project began with an in-depth product study, the goal of which was to ensure we would be building the right product. Altar.io improved the UX and UI beyond the prototype, then architected our website in parallel to ongoing UX/UI iterations. They provided clickable UI prototypes to help with iteration. The team deployed working versions and executed testing and bug fixes. Our partnership is ongoing.

What was the team composition?

We have worked with a project manager and other dedicated team members.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Although our website has not yet launched, Altar.io’s product development and design have fostered successful pre-sales.

How was project management arranged and how effective was it?

Altar.io’s team is composed of excellent leaders that take the initiative in communication and product development. Their team is personable and dedicated to our success. They have scaled their team to our needs throughout the project.

What did you find most impressive about this company?

Altar.io has gone above and beyond to build a great product. They remain invested in our success. The team always puts our vision and business goals first.

Are there any areas for improvement?

The overseas partnership is not ideal; however, Altar.io has always overcome time and distance challenges with great scheduling and flexibility. 

5.0
Overall Score Altar.io is a huge business asset.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They are a busy vendor but remain flexible.
  • 5.0 Cost
    Value / within estimates
    They create high value compared to cost.
  • 5.0 Quality
    Service & deliverables
    I wish Altar.io could be a part of my company.
  • 5.0 NPS
    Willing to refer
    I highly recommend them.

Video Production for Existing Platform

"These guys are very into understanding the problem of their client. They had an initial meeting to understand what we really wanted and needed."

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4.5

Quality: 
4.5
Schedule: 
5.0
Cost: 
3.0
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
Project summary: 

Altar.io was hired to create a marketing plan for the client. Their main responsibilities were creating a video that explained the client's platform as well as running a Facebook campaign. 

The Reviewer
 
11-50 Employees
 
Lisbon Area, Portugal
Program Manager, Research Organization
 
Verified
The Review
Feedback summary: 

The client was overall pleased with how Altar.io performed. They noted that their team made a concentrated effort to understand the wants and needs of their client, but was not the most cost-effective choice available. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Our organization works with intelligence and innovation procedures. I am the Project Lead.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Altar.io?

We hired Altar.io under a consortium with another company for creating a communication plan and a marketing plan for an energy management platform for offices. They were responsible for creating a strategic plan to disseminate the final platform, which was a digital platform, to the maximum number of offices possible. Their main tasks were related to creating a video. They did an animation that would have a potential viral nature. They also were responsible for managing our Facebook campaign and generally give us advice on how to proceed relating to capturing users for our platform. We were trying to address head officers and Chief Executive Officers of small and medium companies.

SOLUTION

What was the scope of their involvement?

The main task was to create an animation video that would describe how the platform would be used. You can actually see the result on our website that they were responsible for. It was an animation with some comedy and some teasing in order to make the users of these companies try our platform.

How did you come to work with Altar.io?

I found them through a network I belong to. It’s a network of people in Portugal that have been working abroad. I asked for companies that would do animation films with viral potential, and people gave me a bunch of options. I went through all the websites and asked for proposals, and Altar.io presented the most interesting one.

How much have you invested with Altar.io?

I was not the one dealing with the hiring, but I think it was about $30,000.

What is the status of this engagement?

The project is still active. We are still in the last phase because the project included an award and an event throughout the year. We are concluding it in December, but the role of Altar.io in this part is now very small. They completed their tasks successfully.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Feedback was very positive from everybody. Everybody had a very good response to the video and to the part of the work that they performed. I would say it was very satisfactory.

How did Altar.io perform from a project management standpoint?

They are pretty organized, and they are very serious with their deadlines. Maybe the only negative point was some inflexibility in the negotiation in relation to payment terms, but apart from that, they are pretty straightforward, clear, and have a very efficient method. I would say that they have a very good project management approach.

What did you find most impressive about Altar.io?

These guys are very into understanding the problem of their client. They had an initial meeting to understand what we really wanted and needed. That was their starting point, and not many companies do this. Many people want to sell their preconceived product, and they didn’t do that. That was very important for the success of this job with us.

Are there any areas Altr.io could improve?

Yes. I think some flexibility would be good because after the terms were set, we had some events in which they could have been a bit more flexible in giving us a hand, advice or changing what was arranged in the beginning. I can imagine that can be a problem for them, but still, we felt some inflexibility when the project was running.

4.5
Overall Score We are very pleased.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 3.0 Cost
    Value / within estimates
    We had cheaper. We took a chance with them, and we don’t regret it, but they were a bit on the more expensive side. These things you have to pay for, but we still felt it.
  • 4.5 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer
    Definitely. There’s always better; there’s always worse.
Verification

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Verification Level
Gold
VERIFIED
Business Entity
Business Entity Name
Altario Technologies, LDA
Status
Active
Jurisdiction of Formation
Portugal
ID
PT513674144
Date of Formation
Aug 28, 2015
Payment & Legal Filings
International Credit Risk Assessment

Per our methodology, the International Credit Risk Assessment rating is determined by our analysis of a credit report and third-party data.

Very Low Risk
Source
Creditsafe
Last Updated
May 11, 2020
Client Reviews
VERIFIED CLIENT REVIEWS
10
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
May 11, 2020