Alpha IT Solution

BACKGROUND

Please describe your company and position.

I am the Export Manager of Benoli Coffee Export PLC,

Describe what your company does in a single sentence.

Benoli Coffee Export PLC, source the specialty coffee from the finest growing regions in Ethiopia, with our coffee processing stations in the Southern Oromia region, Guji Zone:- Uraga, Hambela, Shakiso, and Kercha woredas.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Alpha IT Solution to accomplish?

• Having a website for company
• Company visibility on Search Engines

SOLUTION

How did you find Alpha IT Solution?

Referral

Why did you select Alpha IT Solution over others?

Referred to me

How many teammates from Alpha IT Solution were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SEO Audit and Analysis: Comprehensive evaluation of the current website to identify strengths, weaknesses, and opportunities for improvement.
Keyword Research and Strategy Development: Identifying relevant keywords that target audiences are searching for and developing a strategy to optimize content around these terms.
On-page Optimization: Enhancing website elements such as title tags, meta descriptions, header tags, and URL structures to align with best SEO practices.
Content Creation and Optimization: Developing high-quality, valuable content that engages users and is optimized for search engines, including blog posts, articles, and landing pages.
Technical SEO Enhancements: Addressing technical aspects of the website such as site speed, mobile-friendliness, crawlability, and indexability.
Link Building: Developing a strategy for obtaining high-quality backlinks from reputable websites to enhance domain authority.
Local SEO Optimization: Optimizing the website for local search results if the business targets specific geographic areas, including Google My Business setup and management.
Analytics and Reporting: Setting up tools like Google Analytics and Search Console to track website performance and regularly reporting on metrics such as traffic, rankings, and conversions.
Continuous Monitoring and Adjustment: Ongoing analysis of SEO performance with adjustments made to strategies as necessary to improve outcomes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased Organic Traffic: A rise in the number of visitors coming to the website via search engines.
Improved Search Rankings: Higher positions for targeted keywords in search engine results pages (SERPs).
Enhanced Domain Authority: An increase in the website's domain authority score, indicating improved credibility and trustworthiness.
Higher Conversion Rates: More visitors taking desired actions on the website, such as making purchases or signing up for newsletters.
Reduced Bounce Rate: A decrease in the percentage of visitors who leave the site after viewing only one page.
Increased Time on Site: Longer average sessions, indicating that visitors are engaging more with the content.
Growth in Backlink Profile: An increase in the number and quality of backlinks to the website.
Improved Local Search Visibility: Better performance in local search results, often reflected in Google My Business insights.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Clear Communication: Regular updates and open lines of communication to discuss project progress, challenges, and any changes in strategy.

Defined Timeline: Establishing a clear timeline with milestones for the delivery of key deliverables, ensuring that tasks are completed on schedule.

Responsiveness: Being attentive to client needs and feedback, promptly addressing any concerns or requests for adjustments.

Flexibility: Adapting strategies based on ongoing performance analysis and any changes in the client's business objectives.

Use of Project Management Tools: Utilizing tools for tracking progress, deadlines, and collaborative workflows, ensuring all parties are aligned.

What was your primary form of communication with Alpha IT Solution?

Virtual Meeting

What did you find most impressive or unique about this company?

Data-Driven Approach: They utilize analytics and metrics to drive decision-making, demonstrating transparency and effectiveness in their strategies.

Customized Strategies: Providing tailored SEO solutions that specifically address the unique needs and goals of the client’s business.

Expert Knowledge: Having a team of experienced professionals with extensive knowledge in SEO best practices and industry trends.

Comprehensive Services: Offering a wide range of services beyond SEO, such as web development, content marketing, and social media management, facilitating a holistic digital marketing approach.

Client Engagement: Developing strong relationships with clients through proactive communication, seeking feedback, and involving them in the process.

Proven Track Record: Demonstrating success through case studies or testimonials from previous clients, showcasing significant improvements in traffic, rankings, and conversions.

Are there any areas for improvement or something Alpha IT Solution could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Export Manager of Me'e Bokko Coffee Export Plc

Describe what your company does in a single sentence.

Mee Bokko Coffee Export Company specializes in sourcing, processing, and exporting high-quality coffee beans to international markets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Alpha IT Solution to accomplish?

• Digital Existence of our company
• Export Coffee to European Countries

SOLUTION

How did you find Alpha IT Solution?

Referral

Why did you select Alpha IT Solution over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Alpha IT Solution were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The work for Alpha IT Solution in developing your website typically includes the following components:

Requirement Gathering:

Collaborating with your team to understand your needs and objectives for the website.
Identifying target audiences and key functionalities.
Design and Prototyping:

Creating wireframes and mockups for the website layout.
Designing a user-friendly and visually appealing interface that aligns with your brand identity.
Development:

Building the website using appropriate technologies (e.g., HTML, CSS, JavaScript, CMS platforms).
Implementing responsive design to ensure compatibility across devices (desktop, tablet, mobile).
Content Management:

Assisting in the integration of content management systems (CMS) for easy content updates.
Formatting and uploading initial content (text, images, videos).
Functionality Implementation:

Developing key functionalities such as user registration, e-commerce features, search capabilities, and contact forms.
Integrating third-party tools or APIs as needed (e.g., payment gateways, analytics).
Testing and Quality Assurance:

Conducting thorough testing to identify and resolve bugs or performance issues.
Ensuring compliance with web standards, accessibility, and usability best practices.
Deployment:

Launching the website on a production server.
Ensuring proper domain setup and hosting configuration.
Training and Support:

Providing training sessions for your staff on how to use the CMS and manage website content.
Offering ongoing support and maintenance services after launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes from the website development project by Alpha IT Solution that demonstrate progress or success may include:

Increased Traffic:

A measurable increase in website visitors, tracked through analytics tools (e.g., Google Analytics). For example, a 30% increase in monthly visitors within six months of launch.
Enhanced User Engagement:

Improvements in key engagement metrics such as average session duration, pages per session, and reduced bounce rate, indicating users are finding the content relevant and engaging.
Conversion Rates:

A rise in conversion rates, such as increased sales, sign-ups, or inquiries, demonstrating that visitors are taking desired actions on the site.
Improved Load Times:

Faster loading times measured through tools like Google PageSpeed Insights, resulting in better user experience and potentially higher search engine rankings.
Search Engine Rankings:

An increase in visibility on search engines, with more keywords ranking on the first page of search results and improving organic traffic.
User Feedback:

Positive user feedback and satisfaction ratings collected through surveys, indicating that users find the website easy to navigate and visually appealing.
Social Media Engagement:

Increased shares, likes, and comments on social media posts linked to the website content, reflecting broader engagement and reach.
Low Support Queries:

A decrease in support requests related to website usage, suggesting that the site is intuitive and user-friendly.
Mobile Responsiveness Metrics:

Higher usage rates from mobile devices, indicating that the responsive design is effective and enhancing the user experience for mobile users.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Alpha IT Solution’s project management for the website development was characterized by the following aspects:

Structured Approach:

They utilized a clear project management methodology, likely involving phases such as planning, execution, monitoring, and closure, which helped maintain organization and focus throughout the project.
Timeline Adherence:

Alpha IT Solution effectively delivered items on schedule, meeting the predetermined milestones and deadlines. Regular updates ensured transparency about project progress and allowed for timely adjustments as necessary.
Communication:

They maintained open lines of communication, conducting regular check-ins through meetings, emails, or project management tools. This helped keep all stakeholders informed and engaged.
Responsiveness to Needs:

The team demonstrated a strong commitment to addressing your needs. They actively listened to feedback and were flexible in making adjustments based on your requests or concerns.
Issue Resolution:

Any challenges that arose during the project were promptly addressed through collaborative problem-solving, minimizing disruptions to the project timeline.
Final Reviews and Feedback:

Alpha IT Solution incorporated your feedback during the review stages, ensuring that the final product aligned closely with your vision and requirements.

What was your primary form of communication with Alpha IT Solution?

In-Person Meeting

What did you find most impressive or unique about this company?

One of the most impressive and unique aspects of Alpha IT Solution is their commitment to personalized service and deep understanding of client needs. Here are some specific features that stand out:

Tailored Solutions: They take the time to thoroughly understand your business objectives and target audience, allowing them to create customized solutions that go beyond standard templates.

Expertise and Experience: The team possesses a diverse skill set and extensive experience in various aspects of web development, ensuring high-quality deliverables and innovative approaches to challenges.

Proactive Communication: Their proactive approach to communication keeps clients informed at every stage of the project, fostering trust and collaboration.

Responsive and Adaptive: Alpha IT Solution is highly responsive to feedback, quickly making adjustments and enhancements to meet evolving needs throughout the project lifecycle.

Focus on User Experience: They emphasize creating a positive user experience through intuitive design and functionality, which contributes to higher engagement and satisfaction for end-users.

Post-Launch Support: Their commitment to ongoing support and maintenance after the website launch demonstrates a dedication to ensuring long-term success for their clients.

Are there any areas for improvement or something Alpha IT Solution could have done differently?

While Alpha IT Solution delivered a successful website project, there are always areas for potential improvement. Some suggestions could include:

More Detailed Planning: Enhancing the initial planning phase to include a more comprehensive timeline with clearly defined milestones could help manage expectations and provide clearer guidance throughout the project.

Regular Progress Reports: Implementing more frequent progress reports or updates could increase transparency and keep stakeholders more informed about the status of the project.

User Testing Feedback: Involving actual users in the testing phase could provide valuable insights earlier in the process, leading to further refinements based on real user experiences.

Additional Training: Providing more extensive training sessions for staff on the CMS and any incorporated tools could empower your team to manage content more effectively post-launch.

Enhanced Documentation: Creating more detailed documentation regarding website features and functionalities would assist in future updates or troubleshooting by your team.

BACKGROUND

Please describe your company and position.

I am the General Manger of Jafer Books

Describe what your company does in a single sentence.

Jafer Books is a publisher that specializes in producing and promoting literature that highlights the cultural and historical richness of Ethiopia.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Alpha IT Solution to accomplish?

• Ecommerce Platform Design and Development
• Existence of Online Book Store
• Increase online Existence of Jafer Book

SOLUTION

How did you find Alpha IT Solution?

They provide the platform

Why did you select Alpha IT Solution over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Alpha IT Solution were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

JaferBooks.com is an online platform focused on the publication and distribution of books that highlight Ethiopia’s rich cultural and historical heritage. Its scope of work encompasses several key areas:

Key Deliverables:

• Published Works: A catalog of books that are culturally significant and diverse, including new releases and reprints of classic works.
• E-Commerce Platform: A user-friendly website that facilitates the purchase and distribution of books both locally and globally.
• Author Support and Development: Programs and resources that nurture local authors and support the development of new literary talents.
• Cultural and Educational Content: Supplementary materials that enhance the understanding and appreciation of Ethiopian culture and history.

Through these initiatives, Jafer Books strives to be a leading force in sharing Ethiopia's literary heritage with the world.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased Sales Volume: A measurable rise in the number of books sold through the website indicates effective outreach and customer engagement.
• Expanded Catalog: Growth in the number of titles published and available for purchase, showcasing a diversity of genres and authors.
• Website Traffic and User Engagement: Improved metrics such as increased website visits, longer duration of user sessions, and higher engagement rates with site content.
• Global Reach: Expansion in international shipping and sales, demonstrating the site’s ability to reach a global audience.
• Customer Base Growth: An increase in the number of registered users or customers purchasing from the site, reflecting successful marketing and user retention strategies.
• Author Collaborations: An increase in partnerships with authors and new book launches, indicating strong relationships within the literary community.
• Positive Customer Feedback and Reviews: High satisfaction ratings and positive reviews from customers, which enhance the site’s reputation.
• Social Media and Marketing Impact: Growth in social media followers and engagement rates, indicating successful promotion and community building efforts.

These outcomes collectively contribute to JaferBooks.com’s mission of promoting Ethiopian literature and cultural heritage, marking its success in making these works accessible to a global audience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

1. Initial Consultation and Requirement Gathering: Engaging with the client to understand their needs and goals for the website.
2. Project Planning and Timeline Development: Creating a project roadmap that includes timelines and milestones for deliverables to ensure timely delivery.
3. Design and Development Phases: Iteratively working on the design and backend development, including user interface creation, functionality integration, and testing.
4. Regular Communication and Updates: Keeping the client updated on progress, addressing any concerns or changes in scope along the way.
5. Delivery and Deployment: Ensuring the final product meets all specifications before launching the site.
6. Post-Launch Support and Feedback: Providing ongoing support and addressing any further needs or improvements after the site goes live.

What was your primary form of communication with Alpha IT Solution?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

1. Client-Centric Approach: We were impressed with their strong commitment to understanding and meeting our unique needs, resulting in tailored solutions.
2. Efficiency in Delivery: The ability to deliver projects on time without compromising quality.
   Innovative Solutions: Utilization of the latest technologies and methodologies to provide cutting-edge solutions.
3. Technical Expertise: A team of skilled professionals with deep expertise in various areas of IT, allowing them to handle complex projects effectively.
4. Comprehensive Services: Offering a wide range of services from design to development and ongoing support, ensuring clients have a seamless experience.
5. Positive Client Feedback: Testimonials and case studies indicating high client satisfaction and successful project outcomes.

Are there any areas for improvement or something Alpha IT Solution could have done differently?

It would be best to gather feedback from the project stakeholders or conduct a case review if such data is accessible.

BACKGROUND

Please describe your company and position.

I am the Export Manager of Darara Coffee

Describe what your company does in a single sentence.

Darara Coffee Enterprise was established in September 2021, in Addis Ababa engaged in Domestic coffee processing and trading businesses in Jimma Zone of Oromia and has been supplying the product to the National Coffee market.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Alpha IT Solution to accomplish?

• Increase online Existence of Darara Coffee

SOLUTION

How did you find Alpha IT Solution?

Online Search

Why did you select Alpha IT Solution over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Alpha IT Solution were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website design and development involves planning, researching, designing, developing, testing, and maintaining a website to create a functional, user-friendly platform with a defined scope that includes wireframes, prototypes, and a visually appealing, fully coded site optimized for SEO and responsive to various devices, supported by ongoing updates and stakeholder documentation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Demonstrate progress or success include increased user engagement metrics, higher conversion rates, improved website traffic, enhanced SEO rankings, reduced bounce rates, faster page load times, and positive user feedback, all of which contribute to meeting the project's strategic goals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Well organized project management and delivered on time.

What was your primary form of communication with Alpha IT Solution?

In-Person Meeting

What did you find most impressive or unique about this company?

We were impressed with their ability to blend creativity with technical expertise, delivering innovative, customized solutions that effectively address client needs while ensuring a seamless and engaging user experience across all devices.

Are there any areas for improvement or something Alpha IT Solution could have done differently?

well done

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer of Adaa Tour and Travel

Describe what your company does in a single sentence.

Adaa Tour and Travel is one of the experienced Tour and Travel Companies in Addis Ababa, Ethiopia. We providehigh quality and customer oriented services to its valued customers. We have developed into one of the most respected travel and tour companies specializing in both individual and group travel worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Alpha IT Solution to accomplish?

• Increase Digital Visibility
• Increase Retention Rate
• Book from Website

SOLUTION

How did you find Alpha IT Solution?

Referral

Why did you select Alpha IT Solution over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Alpha IT Solution were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website design adn deveopment service for Adaa Tour and travel agency which includes search engine optimization

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A responive website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Alpha IT Solution delivered our website with in the given time.

What was your primary form of communication with Alpha IT Solution?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their design templates are beautiful.

Are there any areas for improvement or something Alpha IT Solution could have done differently?

no

UPDATED REVIEW

This review was published on 9/11/2022
Executive, Adaa Tour and TravelOther Industry

Addis Ababa, Ethiopia

51-200 Employees

Oct 2022 - Nov 2022

Less than $10,000

Not verified

Project summary
Alpha IT Solution developed a website for a travel company. They conducted a discovery session, provided design templates, and developed a landing page.

Feedback summary
Alpha IT Solution delivered the project in a timely manner. The client was very satisfied with the deliverables and impressed with the partnership. The service provider's team was efficient, experienced, and communicative via WhatsApp, phone calls, and emails.

BACKGROUND

Please describe your company and your position there.

Adaa Tour and Travel is one of the experienced Tour and Travel Companies in Addis Ababa, Ethiopia. Adaa was founded in 2018 with the intention of providing high quality and customer oriented services to its valued customers. In such a short time, we have developed into one of the most respected travel and tour companies specializing in both individual and group travel worldwide.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Alpha IT Solution, and what were your goals?

Our company website and domain name was expired, thus we hired Alpha IT Solution to rent a domain name as well as design and develop a responsive website for us. by doing this we were hoping to increase our traffic.

SOLUTION

How did you select this vendor and what were the deciding factors?

A freind of mine who owns a company told me about the quality of the website Alpha IT Solution creates. I reviewed the website created by Alpha and we hired them to do for as well.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We contacted Alpha IT Solution, then we made an agreement for our company website design and development. On the next day the company send us design templates and we choosed one. Then they created responsive website for our company, having a landing page, services we provide with a contact form and google map location.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main contact. There were also 1 content creator and 1 fullstack developer working behind the scenes.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The company delivered the website with in a week, since it was an urgent.

Describe their project management style, including communication tools and timeliness.

Alpha IT Solution delivered the website by communicating with us through emails, phone calls and whatsapp.

What did you find most impressive or unique about this company?

Their design is epic, and their delivery time is swift.

Are there any areas for improvement or something they could have done differently?

We have found some links that redirect to the page itself, but they redirected to another page and they were quick to fix the issue.
STAR RATINGS
Overall rating: 5 Excellent

Quality: 5 Outstanding

Cost: 5 Very Economical with the quality of design

Schedule: 5 Fast and Swift

Willing to refer: 5 Since we got them by refer, I will do that also

BACKGROUND

Please describe your company and your position there.

Tutorial Service and mentoring on secondary and primary level, and i am the manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Alpha IT Solution?

To develop a school management system, to organize student results and profiles.

What were your goals for this project?

To manage student records and access easily.

SOLUTION

How did you select this vendor?

They work on education firms as well and they know the business logic very well.

Describe the project and the services they provided in detail.

They collected our requirement and designed the system, developed the web based school management system, which helps us to record our students and teachers data. We got the following advantages due to their System: Increased Productivity, Student-Teacher Collaboration, Saves Natural Resources, Access From Anywhere, Increase In Enrollment, Transparency With Parents Increases, Reduction In The Cost Of Communication and Reduces Workload.

What was the team composition?

They are 3 who came together and collected and designed the system, some were on the data collecting and organizing, while others are on the designing.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The school management system boosts the productivity of the institute. The reason of the increase in productivity is decreased time to maintain the track records and increased accuracy in organizing the data. Less time leads to keep us focused on the productivity.

How was project management arranged and how effective was it?

Project Management is very enough, we are communicating them through phone and telegram. They come and supervise our progress.

What did you find most impressive about this company?

I was impressed by the customized design they created based on our environment and culture.

Are there any areas for improvement?

They are doing well, they took a little longer time, In fact coping all the paper based school problems and producing creative solutions are the key, and they did it.