Software to fuel business growth

alligatortek began partnering with clients 25 years ago to develop game-changing applications. We bring deep industry knowledge to design innovative solutions for unique business challenges. We excel at building applications that drive revenue, remove bottlenecks and improve operational efficiency. We work closely with our clients to make sure that the applications we build will have a pleasing user experience and a positive impact on the business.

alligatortek leverages technologies like Microsoft Azure, the .Net framework, Angular JS, Xamarin, and database platforms to design and construct responsive web, mobile, and desktop applications. 

alligatortek is recognized as a best-in-class partner, innovator and employer. We are a two-time winner of the Chicago Innovation Awards and a 2015 Microsoft Partner of the Year. Our team is honored to be a four-time winner of the 101 Best & Brightest Companies to Work For in the Nation. 

For more information, please visit www.alligatortek.com.

 
$10,000+
 
Undisclosed
 
50 - 249
 Founded
1993
Show all +
Chicago, IL
headquarters
  • 200 S. Wacker Dr., Suite 200
    Chicago, IL 60606
    United States
other locations
  • 2021 Midwest Road
    Oakbrook Terrace, IL 60523
    United States

Portfolio

Key clients: 

Feeding America

US Foods

Chicago Zoological Society

ARCO Murray

Driscoll's

Leopardo Construction

Children's Plus, Inc.

The Doan Group

Wrigley

 

 

Reviews

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.NET Development for Branding Company

“Alligatortek implemented solutions that increased user engagement by over 63% and revenue by over 100%.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. - Aug. 2018
Project summary: 

alligatortek developed the UI/UX of a web and mobile platform on .NET for a client that allows the company's franchisees to order marketing collateral as needed for different promotions. 

The Reviewer
 
51-200 Employees
 
Nashville, Tennessee
Co-Founder, Branding Agency
 
Verified
The Review
Feedback summary: 

alligatortek implemented a solution that effectively boosted user engagement and client revenue, while significantly streamlining internal processes and cutting lead times. They were also very efficient in their approach to development phases, optimizing both the process and solution for the client.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the co-founder and CEO of a branding and UI/UX design agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with alligatortek?

We engaged alligatortek to help develop a platform solution for one of our clients that would allow their franchisees to easily order marketing materials for different stores for different promotions as needed.

SOLUTION

What was the scope of their involvement?

alligatortek helped us design the UI/UX of a web and mobile platform for one of our clients, from the discovery process to creating specifications and collaborating with our design teams to develop the solution. The platform allows franchisees to easily order customized marketing collateral for different stores, incorporating all the information needed from each store automatically, and then shipping the materials out within a few days. They suggested and built the platform on .NET, using other technologies that included HTML, CSS, JavaScript, and jQery. 

What is the team composition? 

We worked with six developers and two project managers.

How did you come to work with alligatortek?

We interviewed a number of different developers we found online. alligatortek's executive team seemed to understand our vision the best and laid out a good process from the start. They even came up with some solutions during the interview process on ways we could expedite the project for the customer. 

How much have you invested with them?

We invested about $150,000 in total.

What is the status of this engagement?

We worked with them from around January–August 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

alligatortek implemented solutions that increased user engagement by over 63% and revenue by over 100% to the client. The platform also cut lead time from almost eight weeks to just five days, allowing the company to better meet the needs of franchisees in a timely, more organized manner. 

How did alligatortek perform from a project management standpoint?

They were very efficient with their time, working in sprints to build out the platform in real time as each design phase was completed in collaboration with our team. They also held daily scrum meetings toward the end of the project and 15-minute check-in calls twice a day during the final 30 days. They were incredibly responsive throughout the engagement and took a lot of ownership in their work. 

What did you find most impressive about them?

They took the time to understand the business and found ways to optimize the experience to add value to the final product. They're not just experts in UI/UX development, but also experts in overall business strategy and process flow. They brought a lot of valuable input to the table, delivering a solution that will help the client easily scale and update the platform as needed into the future. 

Are there any areas they could improve?

Not really, but it would've been nice to have had a project recap meeting at the end to go over some of the effective approaches we took that we could apply to future projects. 

Do you have any advice for potential customers?

Be open and honest about the project vision, because alligatortek will do everything they can to help protect the company and provide economical, lean solutions that will serve client needs in both the present and future. 

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Development of Presentation Solution Platform

“Their attention to detail helped us build a very powerful tool.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Sept.- Oct. 2017
Project summary: 

Alligatortek created a custom productivity software plugin within PowerPoint that automates certain functions. They also provide ongoing maintenance and make updates as needed. 

The Reviewer
 
1-10 Employees
 
Chicago, Illinois
James Hirchak
President, Astute Review
 
Verified
The Review
Feedback summary: 

Alligatortek delivered a high-quality product that included an extensive planning and development process. Although their maintenance services aren't as swift, their team continues to be responsive and proactive about managing requests as needed. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the president and founder of the Astute Review. We provide B2B software solutions such as a productivity-enhancing plugin software for PowerPoint.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Alligatorek?

We reached out to Alligatortek to develop a productivity software plugin for PowerPoint. We wanted to make it easier for people in conventional services who regularly use the software by automating common formatting issues.

SOLUTION

What was the scope of their involvement?

We had weekly meetings with Alligatortek to scope out the project and then they developed a solution that could be used in PowerPoint to check for spelling and formatting errors. We mostly designed the user experience and created some wireframes, but they provided full development of the product and additional input. 

What is the team composition? 

We work with a few developers and a project manager.

How did you come to work with Alligatorek?

We found them online and ended up selecting them since they were locally based and able to provide an engagement structure, as well as a detailed scope of work. We were also very attracted to their internal blueprint builder process, which made it easier to work through the project. 

How much have you invested with them?

We spent about $345,000.

What is the status of this engagement?

They worked on the project from September–October 2017, but they continue to make tweaks to the code and fix bugs as needed on a monthly retainer. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Alligatortek delivered a high-quality product. Although I was initially concerned about overall speed and accuracy of the final result, their team successfully delivered and alleviated those concerns.

How did Alligatorek perform from a project management standpoint?

We held weekly meetings with their team during the development phase. They have a great, thorough process in place that helped translate all of our ideas into proper formats and they made sure we weren't missing anything. Overall, they were very responsive as well, accessible by phone or email.

Now that they're on a retainer, however, we're working with their offshore team, so the process is not as timely when it comes to making updates or other requests. 

What did you find most impressive about them?

Our project manager was very thorough in building out the requirements for each specific step of our software. Their attention to detail helped us build a very powerful tool. 

Are there any areas they could improve?

Although their offshore team is strong overall, any requests we make during this maintenance phase aren't turned around as quickly as they were during the development phase. 

Do you have any advice for potential customers?

Trust the process and be patient. We were initially concerned about cost and the timeline, but Alligatortek ended up building a great product in the end.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer