Align Design With Strategy

Align is a creative digital design agency that specializes in UX/UI focused digital touchpoint design and branding. We love helping companies like yours build brands, user experiences and interfaces that align with their target customers. We may be a small team from a small country, but we think big and work globally.

 
$1,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2016
Show all +
Hồ Chí Minh, Vietnam
headquarters
  • 162 Đường Nguyễn Văn Thủ, Đa Kao, Quận 1
    Hồ Chí Minh 700000
    Vietnam
other locations

Portfolio

Key clients: 

Unicef, Mercedes-Benz, Emwear, IFC, Dat Butter, Te Gai Enterprise, FE Credit, Marie Stopes International, iCare Benefits, BreastFeedFinder, Nafoods, Big Labs, Duramacs, KC Kitchen, Green Screen Animals, VDes, Tiffany’s Luxury Properties, Business Link, Engenius.

KC Kitchen  Image

KC Kitchen

KC Kitchen is otherwise known as KOTO Catering needed to rebrand and rename so that they are not associated with their wildly successful nonprofit organization KOTO (Know One Teach One). KC Kitchen wanted to start to earn profit and act as a separate unity. KC Kitchen was started by the Austrian Vietnamese refugee Jimmy Pham. The KC focus was to create high end healthy and funnel the profit to help nonprofits like KOTO. KC

Kitchen asked Align to help them with the rebranding.
Duramacs  Image

Duramacs

Duramacs is a large manufacturer of solid surface and other similar materials. They employ more than 300 people and a sprawling factory in Southern Vietnam. Their primary customers are high end in Europe. They ask Align Lab to create a website that helps them reach these customers in design and content through an ecommerce website development.

AONZ Image

AONZ

AONZ is an American company that provides clean drinking water and disruptive filtration around the world. Align help AONZ to create an E-Commerce
selling their products and also
an animated video communicating their value of reducing plastic bottle waste and saving our oceans and environments.

We Care Image

We Care

The WeCare International School is the only educational facility in Ho Chi Minh City created with both an international curriculum and individually tailored, special education programs.

Their aim is to teach the value of kindness and fairness and to help children advocate for themselves. We do so by praising helpful behavior and by helping our students gain an understanding of the world around them.

WeCare sets

their students on the path to emotional and social development by teaching them to ask for help, to resolve problems, to thrive in different social situations, and to appropriately convey emotion.

It's a pleasure and honor to ALIGN to help them create a website that can reach their target customers. 

NaFoods Image

NaFoods

Align is proud to partner with Nafoods as their in-house design team and support their mission of “providing the world of natural agricultural products, safety and bring beautiful life for everyone. Nafoods Group is among the most innovative fruit and vegetable growers, processors and exporters in Vietnam, specializing in Fruit Juice/ NFC, Puree, Concentrate, IQF and Fresh Fruits. 

As part of our on-going pursuit to

natural Vietnamese products, we discovered and designed the packaging, e-commerce website, annual report and event materials for a range of their products. 

Our Design:

Packaging: We deeply understand that the quality of a product can be well judged by its outlook. when it comes to food, its packaging should be eye bobbling and appetizing to grab more buyers so as to make them glued to the product forever. Thus we designed a simple but colorful style with fruit photography to differentiate the different type of fruits.

Poster & Banners: Our poster and banner design are used by Na Foods in The Sial Paris International Food Fair. This event is the world's leading gathering of more than 7,000 businesses from 109 countries active in the food industry was organized at the Paris Nord Villepinte, Paris

Russian Design: Besides, Na Foods expanded their market into other countries and we has been an honor to help them design packaging for fresh and dried fruit carton box for exporting to Russia.

E-commerce Website: We delivered Na Foods a dynamic responsive website with a clean, minimal aesthetic and an optimised user experience.

Annual Report: Although it's a printed report like many others, it comes with an added creative factor like sections are separated by water color fruits background or the data of the story is displayed below high quality image and looks very attractive. In addition, all the information is easy to read, with large titles and text.

Mercedes-Benz & Freightliner Image

Mercedes-Benz & Freightliner

Mercedes-Benz Sprinter USA and their partner Freightliner Sprinter USA needed an app to assist their sales team, to be able to quickly demonstrate features of each brand and van. Customers can also download the app with a special link. The challenge was to create a design that was exactly the same except for the branding and design. The Mercedes-Benz app design is clean and light to give it a more luxurious look.

The

Freightliner Sprinter brand app is dark and rough to make it more suitable for heavy-duty use.
Nafoods Image

Nafoods

Nafoods needed a digital website to launch a new product vertical - fertilizers, seeds and seedlings. The customers are farmers. Align had to research how farmers buy products digitally and creating a website that fits their needs. Nafoods launched the website with great success.

Business Link Image

Business Link

Business-Link Polymer (headquartered in Singapore) is a plastics specialist supplying copolyesters resins and films into Vietnam. Align helped Business-Link break into the Vietnamese 
market communicating:
quality, safety, and
reliability.

iCare Benefit Image

iCare Benefit

iCare Benefits is a for-profit social enterprise, providing workers in developing countries a breakthrough employee benefits program at their workplace.

The program enables manufacturers, social organizations, banks and service providers to serve workers at the bottom of economic pyramid, who are making only $100-500 of income monthly, and provide them the lowest total cost of access to basic life changing products

and services.
 
Marie Stopes International - MSI Image

Marie Stopes International - MSI

The Task:  MSI (Marie Stopes International) is an NGO providing contraception, safe abortion services, high-quality medical packages for gynecological infections and cervical cancer as well as recommend some family planning measures that enable women all over the world to choose their own futures. 

 

Align is tasked to design healthcare services campaigns targeting 300,000 female factory workers in Vietnam. The

goal of the campaign is to provide affordable healthcare screening for early health issues prevention. 
Em Wear  Image

Em Wear

Em Wear is high-end sleepwear and clothing company that focuses on helping women in Vietnam feel comfortable and confident. Align has worked with Em Wear since the beginning from the logo concept to where they are today. They have reached many milestones such as sponsoring the Vietnam Ms. Universe Campaign, getting funded at Sharktank, and now being one of the biggest brand for sleep wear and lounge clothing for women.


 
FE Credit  Image

FE Credit

FE Credit is a financial institution in Vietnam that focus on helping the lower middle class. They asked Align Lab to help them design an app that help customers perform task as pay-bill online, purchase movie and travel tickets, save for the future, and pay off student loans and many other features

Tiffany's Luxury Properties  Image

Tiffany's Luxury Properties

Inspired by the classic Breakfast at Tiffany's - Tiffany's Luxury Properties aspire to give the same luxurious experience the main character Holly Golightly got in this classic movie. Tiffany's Luxury Properties is all about finding you the most comfortable, high-end living, at the most luxurious spaces in Vietnam.

Hello Lion Image

Hello Lion

Hello Lion is learning and gaming app for teachers to create their own games for their students. There are three hypotheses we want to test with the project. One, language leaners can be fluent in a language by learning the most used 1,000 words. Two, every word in a language is derived from an universal image or idea. Three, playing games will ensure longer attention span and greater learning.

Unicef - HEROforZERO Image

Unicef - HEROforZERO

In collaboration with Unicef Vietnam, we helped created an app called HEROforZERO. The goal of the mobile app is to create an online community for people and organizations of like mindedness to come together to support and fight for children’s rights.

Our Work: We do this with 3 key points: we allow NGOs to create content, this then will educate users, and lastly, users will be able to activate this knowledge through

activities and donations. Therefore our slogan is “create educate, and activate”.

Reviews

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App Development for Nonprofit Management Consultancy

"I would highly recommend Align for any design project in the future."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. 2019 - Jan. 2020
Project summary: 

Align.vn developed a mobile app for a social and economic management consulting company. The team built both an iOS and Android version of the app and provided logo design and branding services,

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Partner, Blue Dot Rising, Inc.
 
Verified
The Review
Feedback summary: 

The deliverables recieved positive feedback from the internal team. Align.vn communicates and collaborates effectively to ensure both teams are on the same page throughout the project. The team is hard-working, creative, and knowledgeable.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Co-Founder and Partner of a company called Blue Dot Rising, Inc/Alfabet Soup Consulting. We are a benefit corporation which means we strive to integrate positive social and environmental impact in all the work we do. We particularly focus on maternal and child health, but support social impact covering all areas.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Align.vn?

We hired Align.vn to create a mobile application, a brand and logo strategy, as well as an animated video.

What were your goals for this project?

Our goal was to have a beta mobile application to help mothers find lactation spaces in the USA; and create marketing assets to support the application.

SOLUTION

How did you select this vendor?

We had positive experiences with Align from our previous work while at UNICEF. They won a Hackathon competition put together by UNICEF and Microsoft. From there, they continued to show great results in other work for other colleagues. We knew above all else that Align was trustworthy and reliable which was our highest priority given that we had not developed a mobile app previously.

Describe the project in detail.

The project entailed the development of a mobile app beta on both iOs and Android. The app is developed quite well that it is actually better than a typical beta stage app. Align also created a logo and brand strategy for the name BreastFeedFinder. They finally created a full one-minute animated video, developing the storyboard based on a general script, with voice overlay, and closed captioning.

What was the team composition?

The team comprised of the main manager/owner who managed two teams, one to develop the app, and the other to develop the design work. The two teams worked hand in hand as the design team handed over the full design of the mobile app to the developers. While the developers were creating the app, the design team continued to support the brand, logo, and the animated video. The team worked well together and efficiently.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The product deliverables are all completed and are well done. We are impressed with the products that Align has delivered. General results from the app are not complete yet, due to our side, not having posted the beta app yet.

How effective was the workflow between your team and theirs?

The workflow was generally excellent. Some team members changed midstream, but that was a hiccup that was quickly overcome. They used a very good tool for the design process which made it possible to make comments directly on the design.

Once it was moved over to the developers, however, it became more complicated to make comments. This consumed more time with the back and forth, but overall, even with a huge time difference, we were able to make it work because our company works late hours.

What did you find most impressive about this company?

With my various experiences of contracting third parties to do work, I have learned that working with a company that is trustworthy is most important. With any company, experienced or not, you will have roadblocks and issues. If a company is trustworthy, they will do everything they can to finish the job with integrity.

When you have large projects like this on the line, it is important that trust and reliability are there to find answers even if things go wrong. I would highly recommend Align for any design project in the future. I also would say that they were good listeners - working hard to make changes per client requests at all times.

Are there any areas for improvement?

As mentioned above, I believe the workflow once in the developers' hands was challenging but overall it went smoothly. I also would suggest that the company make sure that they do not expect payment schedules will change. While they are very trustworthy, it is best that contracts are strictly abided to, with a realistic schedule for payment.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Generally good - time difference can be challenging. They should offer various times for global clients.
  • 5.0 Cost
    Value / within estimates
    Align charges appropriately.
  • 5.0 Quality
    Service & deliverables
    End products were better than expected.
  • 5.0 NPS
    Willing to refer
    Yes, I would recommend.

Branding for Natural Nut Butter Company

"We can tell they really cared about the project and wanted to do their very best job."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2019 - Jan. 2020
Project summary: 

Align.vn offered rebranding services including creating messaging, visuals, a logo, and assets such as business cards, investor templates, packaging, and brochures. They also consulted on interior design.

The Reviewer
 
11-50 Employees
 
Ho Chi Minh, Vietnam
Owner & Co-Founder & Product Director, Nut Butter Company
 
Verified
The Review
Feedback summary: 

All of the branding collateral launched on time. Due to the rebranding efforts, stakeholders were able to attract new investors and secure funding needed to expand. Align.vn maintained a clear communication style complemented by regular check-ins. Their solution-oriented mindset was a highlight.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a social enterprise in Vietnam aiming to help farmers improve their income by educating them to grow and produce natural peanut butter and cashew Butter. We strive to create the most delicious nut butter in every jar. We use only top quality natural local ingredients that give our nut butter the signature smooth, creamy healthy taste. We have a strong community focus and our vision is to help people give their families a brighter future. We aim to empower local staff and business owners to do the best they can in business and to stop the cycle of poverty. The way we achieve this is by giving each individual specific skills and training in our stores to raise their level of expertise not only in food safe practices, but also in business and life skills. My name is Đạt Trần. I am the co-founder. As you can see the company is named after me. I started the company because I see there is a need to help farmers. My background is working with factories and manufacture in Vietnam. I took this knowledge along with my co-founders, Luan Jenkins, and Long Bui we have grown to be one of the largest producers of Peanut Butter and the only Producer of Cashew Butter. We look to expand this year and to bring our product over western countries. At our company I focus on our product quality, the manufacture and the R&D need to look towards future goals to keep our company innovative.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Align.vn?

As we are looking to expand, export and develop new products, and talk to investors - we need a new more professional globally standard brand. We have asked Align to help us rebrand to make everything more consistent with a clear message that align with our mission this include: Rebranding our Key Messaging, Key Visual, Logo, Corporate Identity, and several applications such as business cards, investor templates, packaging, brochure, flyers, and advising on our factory space aesthetics.

What were your goals for this project?

We need to have a more consistent messaging, branding that fit with a global customer and investor. We hope with the rebranding we could attract investors and more global buyers from the US, Canada, Europe, Japan and others. We believe this rebrand will have a great impact on our company as it will be seen that we are growing from a startup to becoming a mature company and we wanted to communicate that to our investors and buyers.

SOLUTION

How did you select this vendor?

We found Align through our network connection. We contacted them and found they have similar values and were easy to communicate and work with. We saw from their portfolio that they have worked with other companies similar to us. We believed they could do the work and was easy to work with - that was the main deciding factor.

Describe the scope of their work in detail.

Align was tasked to Rebrand with new Key Messaging, Key Visual, Logo, Corporate Identity, and several applications such as business cards, investor templates, packaging, brochure, flyers and advising us with some interior design aesthetics. Align took us through the whole Rebranding process from discovery report and customer study through customer personas, styles-cape to help us understand the new visual style, storyboarding the key visuals with the key messaging, and then applying these the key visual, messaging and logo to our applications. When doing this they made mockups to show what the real design would look like which helped us to better understand make changes before we sent it to our printers. We also have never done a design process where we consider the customers and mapped everything based on their persona first. This helped us to fully see the reasons why they made choices to the colors or typography or changed the logo the way they did.

What was the team composition?

Align spent a lot of time working with us and helping us to fully understand the process. We mostly communicated with their project manager, but when we met at their office we can see there were many designers hard at work. It was a pleasure working with their team - we believe this is one of their strong point - their ability to work with our schedule and accommodate with our needs on a tight budget.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Yes, from the Rebranding we were able to interest many investors and secure the funding we needed to expand and build a new factory and buy the machines needed to meet the current demand of 180 metric tons of cashew butter per month. We continue to get more global buyers interested in our product and we are looking to expand the product line.

How effective was the workflow between your team and theirs?

Align was very helpful to us. The communication was frequent and clear. We mostly communicated through emails and chat. At various milestone we would come to their office and have face to face meetings.

What did you find most impressive about this company?

One of their biggest strength is their value. We can tell they really cared about the project and wanted to do their very best job. Of course the result is what we wanted and was also successful because it met our timeline and helped us to meet our company goal of securing investor and getting more buyers. So I would say their value of caring for the project and their result oriented process are the 2 biggest strengths.

Are there any areas for improvement?

I think at the beginning it was hard to understand their process, but as we worked more with them we had a better sense and understood each other better. The communication with their project manager and our team sometime could be more clear.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The project finished just in time to hep us to secure funding and find new buyers, so we are happy with that result.
  • 5.0 Cost
    Value / within estimates
    Align is not the cheapest or the most expensive. For all the work we received, we believe we got a good deal
  • 5.0 Quality
    Service & deliverables
    The design was customer oriented and solved the business problems. The logo had meaning that fit our company's value.
  • 5.0 NPS
    Willing to refer
    We will work with Align again and would recommend others to work with them too.

Online Launch for Industrial Chemical Distributor

"They are patient and willing to learn our business to provide depth in the outputs."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June 2018 - June 2019
Project summary: 

Align.vn ventured to develop a website from scratch for an industrial chemical supplier. Working collaboratively with the client, their team worked to form a digital strategy before executing the platform.

The Reviewer
 
1-10 Employees
 
Ho Chi Minh City, Vietnam
Founder, Industrial Manufacturing Company
 
Not verified
The Review
Feedback summary: 

Thanks to Align.vn's work, the company has enjoyed great market awareness despite being an emerging business. The team demonstrated patience and willingness to learn about the client's complex business structure. While there were a few communication issues, they proved to be fast learners. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

My company distributes industrial chemicals and polymers. I am the founder of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Align.vn?

Develop a website from scratch to launch our online programs.

What were your goals for this project?

While our company is relatively new versus our competitors, we have the most experienced team in our product category in Asia Pacific. Hence, we need to effectively communicate to the marketplace our depth via an online strategy.

SOLUTION

How did you select this vendor?

We looked for a vendor with the patience and propensity to understand the nuance of our business and help us translate them into our online strategy.

Describe the project in detail.

As our online program is an integral part of our strategic intent, I personally spearheaded the development of our online programs with the Align.vn's team. We communicated in-depth our business model and strategy and Align.vn provided a structure to our online program including a website.

What was the team composition?

4 people from Align.vn were involved in the program at one time or another.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our company has the highest market awareness in the space we are participating in Vietnam in spite of our short tenure in the marketplace.

How effective was the workflow between your team and theirs?

There were teething issues initially due to the complexity and specialization of the business but Align.vn team pickup on them relatively fast resulting in effective workflow.

What did you find most impressive about this company?

They are patient and willing to learn our business to provide depth in the outputs.

Are there any areas for improvement?

To better communicate that the bells and whistles requested for the website would also come with the downside of slower downloading. They have since introduced new solutions to remedy the issues as part of our 2020 program.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Marketing Campaign for Reproductive Health Initiative

"Align provided brilliant ideas and executed them very well."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. - May 2019
Project summary: 

Designing flyers, posters, and guerilla marketing items, Align.vn created a creative concept and brand identity for a reproductive health awareness campaign.

The Reviewer
 
501-1,000 Employees
 
Ho Chi Minh City, Vietnam
Paweł Górski
Deputy Head Strategic Marketing, iCare Benefits
 
Verified
The Review
Feedback summary: 

The campaign reached several hundred thousand workers, doubling the number of inquiries about reproductive health services. After miscommunications, Align.vn improved workflow by assigning a creative director to the project. Nevertheless, the team’s creative ideas made the collaboration successful.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

During the cooperation with Align, I was the Deputy Head Strategic Marketing at iCare Benefits. iCare Benefits is retail & fintech company in Vietnam serving over 1,000,000 workers in over 1,000 factories.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Align?

We hired Align to develop an awareness raising campaign about female reproductive health and cancer prevention which was presented to workers in factories in Vietnam

What were your goals for this project?

The goals were to increase the awareness about methods to prevent reproductive cancers and about our services related to this issue.

SOLUTION

How did you select this vendor?

We've contacted several vendors, asked for campaign ideas and quotation. Align provided a compelling idea with the most competitive pricing. They have also been the most responsive agency.

Describe the project in detail.

Align designed a brand identity for this campaign, provided several ideas for a creative concept and after we selected one, Align took lead on suggesting and developing media kit - flyers, posters, gadgets, gorilla marketing items. Our team did an initial research to provide a context to Align. They helped to run the last part of the research to inform our choice of the creative concept.

What was the team composition?

Align allocated a photographer, two designers, an art director and a project manager to complete our project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The creative concept was presented to over 600,000 workers via several media. The materials received positive feedback and increased the number of queries about the services by over 200%.

How effective was the workflow between your team and theirs?

Initially there were certain gaps in communication resulted in slight delays. Align reacted by allocating creative director to guide the project directly and communicate with my team.

What did you find most impressive about this company?

Align provided brilliant ideas and executed them very well. The creative director has been great to work with.

Are there any areas for improvement?

As mentioned, initially the communication frequency was insufficient. It improved after our team raised the concern.

5.0
Overall Score Thank you Align!
  • 4.0 Scheduling
    ON TIME / DEADLINES
    There were certain delays initially, solved after feedback.
  • 4.5 Cost
    Value / within estimates
    Align added vaulue beyond the contract
  • 5.0 Quality
    Service & deliverables
    The project fulfilled our expectations and Align went extra mile beyond the parameters agreed in the contract to deliver best result.
  • 5.0 NPS
    Willing to refer
    We've recommended Align to few other organizations.

Branding, Web Design & Dev for Real Estate Co

"Their designers did an awesome job and we felt that they are masters of their craft."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. 2019 - Sept. 2019
Project summary: 

Following stipulations, Align generated a visual style to create a brand. The team designed logos iteratively, integrating feedback to deliver an attractive graphic. They also developed an up-to-date website.

The Reviewer
 
51-200 Employees
 
Houston, Texas
Peter Nguyen
VP of marketing, Gia Capital LLC.
 
Not verified
The Review
Feedback summary: 

Delivering a modern website, Align's efforts have supported a 30% increase in traffic and 40% growth in the number of deals closed. The team was attentive and responsive to feedback, encouraging collaboration in each phase of the project. They exceeded expectations to ensure a successful engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the VP of marketing at Gia Capital LLC, a private property management firm based in Houston, TX. With nearly 20 years of experience in the market-rate, senior- and affordable-housing sectors. Our goal to provide a new lifestyle experience in apartment rental living.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Align?

We launched a new leasing service under a Gia Casa brand. We wanted to re-brand, design a new logo and refresh our brand visual identity, with new appealing style, colors and looks. We also wanted to create a modern designed and user friendly website to make it easy for our clients to find a suitable apartment for them.

What were your goals for this project?

We wanted to make our brand look modern and appealing to younger and higher income families and individuals. Our website should be user friendly, attractive and project our experience.

SOLUTION

How did you select this vendor?

We considered 3 different agencies, and after talking to Align and seeing their quality of work, we decided that they were fit to match our needs. We really enjoyed the communication with Align, they did their best to address our issues and support us with the right solutions.

Describe the project in detail.

We had a series of meetings with Align to define the needs and find the right solutions. They designed more than 20 different logos for us to choose from, and went through several iterations until we chose the one that we liked. We asked them to redesign and make some adjustments later and they did their best to match our requests. We also worked closely with them on our website design, they created a mood-board to select the best ideas, created the mockups, a site map and custom designed every page for us. They involved us in every step, asked for feedback and responded to our requests, and we had lots of them!

What was the team composition?

We worked with their creative director, project manager, 2 designers and a web developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We started to get around 30% more traffic after launching the new website. We are getting 40% more deals closed and we are seeing more interest from people that match our offerings.

How effective was the workflow between your team and theirs?

The creative director was responsive and always did his best to handle our requests. We had several direct meetings and we did video calls and emails/messenger when needed. Align team worked hard to resolve any problems, sometimes staying late and even working over the weekends.

What did you find most impressive about this company?

The support we've got during the whole process was amazing. Align team made us feel like a part of their family and we felt taken care for along the way. Their designers did an awesome job and we felt that they are masters of their craft.

Are there any areas for improvement?

It took more time than planned to get the results we wanted. We must say that Align addressed all our requests eventually and did much more than was initially agreed on.

5.0
Overall Score Align did a great job!
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Great value for money
  • 5.0 Quality
    Service & deliverables
    We are happy with the results
  • 5.0 NPS
    Willing to refer
    We definitely recommend working with Align.

Web Design & Dev for Fruit & Vegetable Exporter

"They communicated well, designed well, and were a good friend."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2018 - Apr. 2018
Project summary: 

Align.vn designed and developed a website for a fruit and vegetable exporter.

The Reviewer
 
501-1,000 Employees
 
Vietnam
Cuong Nguyen
IT Manager, Nafoods Group JSC
 
Not verified
The Review
Feedback summary: 

Align.vn created a great website that the client was happy with. Their designer was an important asset to the process. With good communication skills, they spoke directly over Zoom and other programs.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Nafoods Group JSC (HOSE: NAF) is among the largest fruit and vegetable growers, processors and exporters in Vietnam, specializing in Fruit Juice/ NFC, Puree, Concentrate, IQF, Fresh Fruits, Dried Fruits and Nuts. Our products are distributed all over the world, especially in Europe, the US, Oceania, Middle East, Japan, and Korea.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Align.vn?

We cooperated with Align Lab to created the website for agriculture.

What were your goals for this project?

The result that we received a good website.

SOLUTION

How did you select this vendor?

I know them by website agency

Describe the project and the services they provided in detail.

Design new website have all funtion

What was the team composition?

5 people (Nafoods 3 and Align Lab 2)

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

I think the designer is the most important for design website

How was project management arranged and how effective was it?

we often call directly or communicated by zalo, zoom,.

What did you find most impressive about this company?

They communicated well, designed well, and were a good friend.

Are there any areas for improvement?

Very little could be improve that they need improve the project manager.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

E-Commerce Site for Women's Sleepwear Company

"They're young, enthusiastic, and always willing to help and offer more value for customers when they can."

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Dec. 2016 - Ongoing
Project summary: 

Align developed an e-commerce site for a women's sleepwear retailer. They also gave branding advice, helping with the logo and packaging.

The Reviewer
 
11-50 Employees
 
Vietnam
Trang Nguyen
Founder, Emwear
 
Verified
The Review
Feedback summary: 

Align continues to support the website as changes come up. Their adaptable, customer-oriented nature makes them great for startups.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m founder of a sleepwear company which located in VN. We have about 3 locations and most of the transaction is online.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Align?

Align help my company (Emwear) for the CIP when and build our website (Emwear.vn)

What were your goals for this project?

A website with e- commerce standard. Friendly to use, quick to pay.

SOLUTION

How did you select this vendor?

I know the founder of Align from others projects they did. They are very responsive for their work and charge reasonable price when I was just start my business.

Describe the project and the services they provided in detail.

They help me with the logo, packaging, some advices about branding. And the website.

What was the team composition?

I work direct with Align team about 3 people for the first start, then my staffs continue until now

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We are start up so we have to change a lot and quickly, especially on the website. And they always able to help.

How was project management arranged and how effective was it?

We normally do everything online and I like it. Save time for both side.

What did you find most impressive about this company?

They're young, enthusiastic, and always willing to help and offer more value for customers when they can.

Are there any areas for improvement?

Maybe they can update for us IT stuffs if anything new in the market? So we can update fast too.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer