The more complex the project, the happier we are.

Alena Solutions is a digital product studio headquartered in Los Angeles, that combines data, technology, design, and storytelling into meaningful consumer experiences to fuel engagement and improve business results. We are a full service, end-to-end solution, providing research, strategy, and execution.

For services we don't directly provide, such as Graphic Design, Digital Marketing, UI/UX, Merchant Tools, and other services, we have several professional partnerships with esteemed companies in those fields, for when our clientele's projects demand such. We make sure that you're in the best of hands, even when they're not ours.

Authentic partnerships create value

There can't be an "us and them" if we’re to create the extraordinary. One Team—where the sum is greater than the whole of its parts—is where the magic happens.

Technology is a means to an end, not the end itself

Not every problem requires a digital solution. True solutions should dictate technology, not the other way around.

It's not just what you say, it's also what you do

Great products are the result of hard work and obsessive dedication by people who care. You have to believe to care.

The truth lies with the end-user

The customer's voice is key—that’s why we represent it in every major decision.

Continuous learning is key

In a changing world, it’s important to remain intellectually curious. So, we do, and it shows in our work and relationships.

 
$10,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2016
Show all +
Woodland Hills, CA
headquarters
  • 5950 Canoga Ave
    Woodland Hills, CA 91367
    United States
other locations
  • 27 Azatutyan Ave, Yeraz Business Center, #301
    Yerevan, YER 0038
    Armenia

Portfolio

Key clients: 

HP Tuners , PRØHBTD, OptoTest, Chrysler, Caltrol

    Reviews

    Sort by

    Software Dev for Fiber Optic Testing Firm

    "Their dedication to understanding our software and business stands out—they’re willing to teach themselves."

    Quality: 
    5.0
    Schedule: 
    4.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    Feb. 2018 - Ongoing
    Project summary: 

    Alena Solutions provides engineering support in creating software for a fiber optic test equipment business. They’re incorporating several features, including measurement automation and storing results. 

    The Reviewer
     
    11-50 Employees
     
    Camarillo, California
    Christopher Heisler
    CTO, OptoTest
     
    Verified
    The Review
    Feedback summary: 

    The software, currently in beta testing, is anticipated to launch soon. The internal team is fully satisfied with the capabilities and functions Alena Solutions created. As a partner, they’ve been reliable and skilled, though more explicit timelines for certain work could be beneficial. 

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the CTO at OptoTest. We’re a small company that develops fiber optic test equipment and software.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Alena Solutions?

    In the past, we’ve written our own software but we realized we didn’t have enough resources for this project and needed support. We needed to create software for fiber optic test equipment.

    SOLUTION

    What was the scope of their involvement?

    To start the project, Asbed (CEO, Alena Solutions) introduced us to his software team. We went through the requirements gathering phase and they began writing the software. They’re enabling various functions, building the software to communicate information to instrumentation, automate measurements on fiber optic cables for our customers, and produce and store results for later access. They’re working on the project using Visual Studio. 

    What is the team composition?

    Alex (CTO, Alena Solutions) oversees the process and assigns various tasks to their engineers. Narek (Senior Software Developer Engineer, Alena Solutions) is the main engineer that we work with and Goruen (Software Engineer, Alena Solutions) also supports the software development. 

    How did you come to work with Alena Solutions?

    Our CEO has a connection with someone who introduced our company to Asbed. Once we got in contact, we had a few interviews, talked about their work, and figured out how to move forward with Alena Solutions. 

    How much have you invested with them?

    We pay a flat fee of $9,000 per month, so I estimate we’ve spent around $160,000 total.

    What is the status of this engagement?

    We started the project in February 2018 and the engagement is ongoing. 

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement? 

    The software has been in beta testing, but we’re getting ready to launch which is great. Internally, we use the software and are pleased with it. It’s reliable, fast, and responsive. We find it to be easy to grasp, so there won’t be much of a learning curve for users. 

    How did Alena Solutions perform from a project management standpoint?

    They’re pretty good at managing the project. We share the project management responsibilities. Our team develops the requirements and they set forth the actual programming work. Our team lets them know about any bugs or changes, and they work to implement those. 

    We use Jira for this, but we also communicate through email for more time-sensitive issues. For large requirements or documentation, we’ll also send through email but also use our weekly Skype meetings to share screens. Even though we’re in different time zones, they still work during our hours and stay late to accommodate us. 

    What did you find most impressive about them?

    Their dedication to understanding our software and business stands out—they’re willing to teach themselves. There’s quite a bit of background needed to understand our software, and they’ve built a foundation of knowledge even though it wasn’t necessary for their job. They’re able to communicate with us and make our lives easier. 

    Are there any areas they could improve?

    Sometimes, our teams lose track of the timeline but my team should push more to help that. It’d be helpful if we had a more concrete pipeline about what needs to be implemented when, rather than being slightly reactionary with our scheduling. 

    Do you have any advice for potential customers?

    They’re a really easy team to work with. Expect them to work around your schedule even though they’re in Armenia. They’re accommodating and solid. 

    5.0
    Overall Score
    • 4.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Data Management for Tech Staffing Agency

    “They take responsibility for their work. We can trust them.”

    Quality: 
    4.5
    Schedule: 
    4.5
    Cost: 
    4.5
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Jan. 2017 - Ongoing
    Project summary: 

    Helping build a data management solution that connects an internal system to multiple job websites, Alena Solutions manages website/Java database development. They also add new features and plugins. 

    The Reviewer
     
    1-10 Employees
     
    Los Angeles, California
    Avetis Antaplyan
    CEO, Technology and Consulting Firm
     
    Verified
    The Review
    Feedback summary: 

    The new system has helped to automate the process that was done manually, and the database works much faster. Alena Solutions has met all needs, while their superb project management and quick turnaround times made them a reliable partner. 

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I'm the CEO of a technology and consulting firm. We hire high-level technology executives for large companies, and we also do some projects for those executives in-house. 

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Alena Solutions?

    We were looking for a vendor to help us build a data management solution.

    SOLUTION

    What was the scope of their involvement?

    Our most recent project with Alena Solutions was developing a data management solution that includes our website and a Java database. They're building pieces of our tracking system that connects to LinkedIn and other third-party applications. We have a CRS with WordPress, and we use PHP and MySQL for development. We're currently adding different features and plugins. They're also helping us with SEO.

    What is the team composition? 

    I primarily interface with their co-founder and their CTO.

    How did you come to work with Alena Solutions?

    They were referred to us. 

    How much have you invested with them?

    We've spent between $30,000–$50,000.

    What is the status of this engagement? 

    We started working with them in January 2017 and the relationship is ongoing.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement? 

    We used to do everything manually, so if we needed to post a job, we had to go on each of the job platforms and do it. Now, our tracking system is linked to our website and other job websites. Our database is also much faster and the user interface looks great. 

    How did Alena Solutions perform from a project management standpoint? 

    Their project management is very strong. I have one main point of contact, so I don't have to speak to multiple developers. They work very well independently and provide regular status updates. They've set up all the dates for the soft launch, the hard launch, and the testing. We mostly use email and phone to stay in touch.

    What did you find most impressive about them?

    They take responsibility for their work. We can trust them.

    Are there any areas they could improve?

    I can't think of anything. 

    Do you have any advice for potential customers?

    Know what you need and set clear expectations. Also, give Alena Solutions access to your source code and your database. If they have the access, they can work very fast.

    5.0
    Overall Score
    • 4.5 Scheduling
      ON TIME / DEADLINES
      We had to make some changes to the scope.
    • 4.5 Cost
      Value / within estimates
      We've got a great value for the money we've spent.
    • 4.5 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer