Alconost Inc.

BACKGROUND

Please describe your company and position.

I am an executive of Climate Friendly Travel Services

Describe what your company does in a single sentence.

Our mission is to support the tourism sector towards Climate Friendly Travel Growth through Paris 1.5 and SDG linked and Nature Positive with risk assessment and response, leading to better climate adaptation and emission reduction.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Alconost Inc. to accomplish?

• Raise awareness.
• Explain our product and services.
• Highlight the benefits of working with us.

SOLUTION

How did you find Alconost Inc.?

Direct marketing from Alconost

Why did you select Alconost Inc. over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Alconost Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We provided Alconost with a detailed brief of what we wanted to achieve. They were incredibly professional in terms of developing a storyboard and script which we evolved together. Key deliverables were: - A clear description of the main elements of our business and the support services we offer. - A very professional animated video describing who we are, how we work, and the benefits of working with us.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

- The evolution of the video with guidance and constant support and insight from Alconost - The final product was outstanding

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They we amazing in terms of project management and it was us that held back the speed of production as they were incredibly quick to implement our requested changes.

What was your primary form of communication with Alconost Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They went above and beyond our expectations in terms of getting the result which we achieved. It couldn't have been without their professionalism and patience. Most importantly they are a very skilled production team and the end result was outstanding. I cannot recommend them highly enough. They are also really nice people to work with.

Are there any areas for improvement or something Alconost Inc. could have done differently?

Nothing.

BACKGROUND

Please describe your company and your position there.

I'm Head of the Commercial Department at Atlassian Solution Partner in Saint Petersburg, Russia. Our company one of the TOP Vendor at Atlassian Marketplace with solutions for technical and business teams. Our products are used by dozens of big international companies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Alconost Inc.?

We have several apps for Atlassian Jira and need strong marketing resources for their promotion at the annual Atlassian Summit. We had worked with Alconost in the past and video made by them was working perfectly during the event - catching the attention of passersby and explain in 1-minute essence of the product. So we decided to make new promo videos in a more modern style.

What were your goals for this project?

We wanted to get more attendees to our booth during Expo hours by showing these promos on a big screen. And it worked. We get on 26% more attendees than last year.

SOLUTION

How did you select this vendor?

We've searched for several video production companies before our first approach to promo videos. The Alconost has a reasonable price and a portfolio with video examples very to close to the style we would like to get.

Describe the video(s) and the process in detail.

First was a detailed brief with all information about our company, our market, and the audience of the promo, style, and technical details. Once we filled out the brief, our PM gets the access to our demo booth with the product and spend several days to know the product and does it work to write the script. Then we get the script and spent some days to discuss and correction. After that, we had chosen music and style of animation. In 3 weeks we get ready video.

What was your vendors' project management or feedback process?

We had contacted only with their Project Manager. And all feedback from our team and their team goes through her. We had several rounds of feedback once we were satisfied with the result.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have got a lot of positive feedback from our potentials on the event and even from the other event sponsors. We've increased the number of attendees on our booth for 26% mostly thanks to the video.

How effective was the workflow between your team and theirs?

Their Project Manager was always in touch and lead us to the results holding our team and their team within scope and timeframes. She was very good at broadcasting feedback between our teams.

What did you find most impressive about this company?

They offered a fresh and modern look at video styles and a readiness to hear customer wishes.

Are there any areas for improvement?

Organizational moment - to use some tool to keep and submit all video process in one places.

BACKGROUND

Please describe your organization.

Our company has developed a brain training app available on mobile devices and the web.

What is your position?

I am the head of marketing for the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Alconost?

We needed to create a short promo video for our app.

SOLUTION

Please describe the scope of their involvement in detail.

Alconost produced our video. I had extensive email exchanges with two of their resources, discussing adjustments and requirements.

How did you come to work with Alconost?

Alconost had a booth at a conference that we attended. I met their owner [CEO Alexander Murauski] and decided to work with them.

What is the status of this engagement?

We started working with Alconost in March 2016, after a discussion period of a few weeks. Our project is complete. I would consider using Alconost in the future if I had a need for their services.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

We have been very happy with the results of Alconost's work. We haven't yet launched the video, so I haven't received any feedback for it.

How did Alconost perform from a project management standpoint?

Alconost delivered the work on time, and the budget was what we agreed on. Whenever I requested a change, it was done quickly.

What distinguishes Alconost from other providers?

I haven't worked on similar projects in the past. Price and quality were the main reasons for selecting Alconost. Their competitors gave us quotes that were three to four times higher.

Is there anything Alconost could have improved or done differently?

We worked based on a script that we modified along the way. I would have liked to have multiple alternatives for different elements of the video. 

BACKGROUND

Please describe your organization.

Our company develops and sells project management software.

What is your position?

I am the owner of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Alconost?

We needed to create a video that would showcase our product and its capabilities.

SOLUTION

Please describe the scope of their involvement in detail.

Alconost produced our video. We went through several revisions of the video script, involving our team as subject matter experts. We have also used them for product translations. Alconost provides one translator per language.

How did you come to work with Alconost?

We have been working with Alconost for many years, so it's hard to say. I think that we found them through a word-of-mouth referral.

What is the status of this engagement?

We started working with Alconost in 2004 and contact them every six months for product translations. Our video production was a one-time project.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

We measure conversion rates for our websites – from visitors to trial accounts. After we added the video on our home page, the trial conversion went up by 12 percent.

How did Alconost perform from a project management standpoint?

Alconost always delivered work within time and budget. We use our own project management tool for the collaboration.

What distinguishes Alconost from other providers?

I appreciated the level of communication offered by Alconost. They kept us informed about every single detail, not leaving anything to chance. Any questions were always clarified, and we were kept up-to-date with every stage of the video production project.

Is there anything Alconost could have improved or done differently?

I can't think of anything.

BACKGROUND

Please describe your organization.

My organization is called PushCrew. It's a tool that lets websites send push notifications.

What is your position?

I am the marketing manager here.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Alconost?

Initially, our idea was to create some sort of company video that exhibits our brand and shows people what it is all about. We wanted to use it for YouTube advertising.

SOLUTION

Please describe the scope of their involvement in detail.

I was talking with my account manager, and I gave her a brief of what we needed. Then, we worked on creating the concept for the video. They created the first draft of the script, and we had a couple of minor adjustments. They did the animation, editing, and voice-over work – everything related to the video was done by them.

How did you come to work with Alconost?

I got in touch with them because we had reached out to them earlier for an earlier product. PushCrew is part of a company called Wingify, which has another product called VWO that Alconost produced a video for. My CEO suggested that we try them, so I reached out through their website contact form. When we were evaluating providers, there were three things we cared about: the quality of past work, whether they had worked with products like ours, and the cost. All the other vendors had some problems in one of those issues. Either they were too costly or they hadn't worked with a brand like us. Alconost was well within our budget, plus they had worked with SaaS [software-as-a-service] products like ours in the past. That is why they ended up as our choice.

Could you provide a sense of the size of this initiative in financial terms?

The entire project was less than $5,000

What is the status of this engagement?

The project took around one month and is completed.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Once we put the video on our site, it began performing better. We began doing YouTube advertising with the video, which got many views, and a number of people reached out to us to say they liked the video.

How did Alconost perform from a project management standpoint?

Alconost's project management was good. I was impressed. They were very prompt in all of their interactions with us. They would share ideas during the scripting stage and were just generally very accommodating in all respects.

What distinguishes Alconost from other providers?

It was a very positive experience. I have worked with many other video companies, but I can say they were very accommodating, flexible and good in project management. We got it done on time, and a large part of that credit goes to them.

Is there anything Alconost could have improved or done differently?

This is a minor issue but thought the graphics could have been a little better on the first draft. Maybe we didn't communicate well on the visual presentation.

BACKGROUND

Please describe your company and position.

I am the Director of BatysMassive

Describe what your company does in a single sentence.

Project sales of Philips lighting equipment

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Alconost Inc. to accomplish?

• To show advantages of road lighting control

SOLUTION

How did you find Alconost Inc.?

Online Search

Why did you select Alconost Inc. over others?

past experience

How many teammates from Alconost Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

It was necessary to make a video about what road lighting control is and show its advantages

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Video length up to 2 minutes

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The work was done efficiently. All amendments and wishes were taken into account. But we must take into account that producing a high-quality video takes a lot of time. It took us 6-7 months

What was your primary form of communication with Alconost Inc.?

Email or Messaging App

What did you find most impressive or unique about this company?

Full loyalty to the comment

Are there any areas for improvement or something Alconost Inc. could have done differently?

You can increase the speed

BACKGROUND

Please describe your company and position.

I am the Marketing Department of China Airlines

Describe what your company does in a single sentence.

Together with You, Blossoming in the Sky.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Alconost Inc. to accomplish?

• Good communication

SOLUTION

How did you find Alconost Inc.?

Online Search

Why did you select Alconost Inc. over others?

Company values aligned

How many teammates from Alconost Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Create video for marketing campaign

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The review feedback from audience is great so far.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, their communication with us is smooth and wonderful. Also, if we need to edit or change ideas for the video, they support us as much as possible. 

What was your primary form of communication with Alconost Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The staff are all charming and sweet.

Are there any areas for improvement or something Alconost Inc. could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Director of Regalis Studio

Describe what your company does in a single sentence.

Regalis Studio, a newly created grand-strategy video game development company with a precise goal : societal dynamics through History.
The video games we create are steeped in history and culture from around the world. Grand Strategy games are our passion and we are ambitious to create games that appeal to enthusiasts of this type of game

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Alconost Inc. to accomplish?

• to make a teaser video of a videogame

SOLUTION

How did you find Alconost Inc.?

Online Search

Why did you select Alconost Inc. over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Alconost Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The work goal was to make 2D animation for the Crown of Hispania teaser that is set in the medieval time. The video was 30s long approximately, with 5/6 pictures to animate.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Alconost showed me every weeks the advancements of the project, asking me for all the modifications I needed. When my music wasn't really fitting, they told me how to change it to fit the teaser. It was really nice working conditions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was on the time I needed, and their answers were always quick.

What was your primary form of communication with Alconost Inc.?

Email or Messaging App

What did you find most impressive or unique about this company?

I think it was really impressive that they could manage this project I initially wanted to do on my own. I would have never reach that much quality.

Are there any areas for improvement or something Alconost Inc. could have done differently?

I can't think of anything

BACKGROUND

Please describe your company and position.

I am the Senior Digital Marketing Expert of AVILOO Battery Diagnostics

Describe what your company does in a single sentence.

Electric Vehicle (EV) battery state of health analysis

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Alconost Inc. to accomplish?

• Website translations
• Fb & Google Ad Translations

SOLUTION

How did you find Alconost Inc.?

Online Search

Why did you select Alconost Inc. over others?

High ratings

How many teammates from Alconost Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website translation and ad translation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased ad/sales conversions on fb & Google

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All good - yes always on time

What was your primary form of communication with Alconost Inc.?

Virtual Meeting

What did you find most impressive or unique about this company?

We were impressed with their professional help and support.

Are there any areas for improvement or something Alconost Inc. could have done differently?

All Good